6/10/2023 12:10:08 AM | Request Received getReportData=> fid: 77| ftype: ffrom: 2023-06-03 fto: 2023-06-09 fOtherParameters: category:COT-Ownership Transfer|CSC-Cancelation|CSG-General Inquiry|CSN-New Registration|PBP-Bulk Payment|PDR-Disconnection Rec|PFB-Final Bill|PFT-Fast Track|PMB-Monthly Bill|PSD-Security Deposit|SCC-Cooling Complaint|SHB-High Bill|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 5.107.238.213 6/10/2023 12:11:18 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2306050077000021441,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"07:55:15\",\"TransactionServingTime\":\"00:09:46\",\"TransactionWaitingTime\":\"00:00:56\",\"TransactionEndTime\":\"08:05:57\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021442,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"08:02:24\",\"TransactionServingTime\":\"00:45:08\",\"TransactionWaitingTime\":\"00:00:34\",\"TransactionEndTime\":\"08:48:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021443,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC002\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"08:47:53\",\"TransactionServingTime\":\"00:38:00\",\"TransactionWaitingTime\":\"00:00:13\",\"TransactionEndTime\":\"09:26:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021444,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"General Inquiry\",\"TicketNumber\":\"SG001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:09:59\",\"TransactionServingTime\":\"00:17:02\",\"TransactionWaitingTime\":\"00:02:37\",\"TransactionEndTime\":\"09:29:38\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021445,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Security Deposit\",\"TicketNumber\":\"SD001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:24:59\",\"TransactionServingTime\":\"00:19:12\",\"TransactionWaitingTime\":\"00:00:56\",\"TransactionEndTime\":\"09:45:07\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021446,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB002\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:25:15\",\"TransactionServingTime\":\"00:08:16\",\"TransactionWaitingTime\":\"00:00:52\",\"TransactionEndTime\":\"09:34:23\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021447,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC003\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:37:02\",\"TransactionServingTime\":\"00:51:08\",\"TransactionWaitingTime\":\"00:08:05\",\"TransactionEndTime\":\"10:36:15\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021448,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:44:52\",\"TransactionServingTime\":\"00:25:32\",\"TransactionWaitingTime\":\"00:00:20\",\"TransactionEndTime\":\"10:10:44\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021449,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC004\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:48:36\",\"TransactionServingTime\":\"00:03:37\",\"TransactionWaitingTime\":\"00:00:13\",\"TransactionEndTime\":\"09:52:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021450,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC005\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:52:13\",\"TransactionServingTime\":\"00:23:36\",\"TransactionWaitingTime\":\"00:00:14\",\"TransactionEndTime\":\"10:16:03\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021451,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Security Deposit\",\"TicketNumber\":\"SD002\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"09:53:04\",\"TransactionServingTime\":\"00:01:39\",\"TransactionWaitingTime\":\"00:17:41\",\"TransactionEndTime\":\"10:12:24\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021452,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"General Inquiry\",\"TicketNumber\":\"SG002\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"10:00:40\",\"TransactionServingTime\":\"00:02:55\",\"TransactionWaitingTime\":\"00:11:45\",\"TransactionEndTime\":\"10:15:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021453,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC006\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"10:12:43\",\"TransactionServingTime\":\"00:20:42\",\"TransactionWaitingTime\":\"00:02:38\",\"TransactionEndTime\":\"10:36:03\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021454,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR002\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"10:33:38\",\"TransactionServingTime\":\"00:10:30\",\"TransactionWaitingTime\":\"00:02:25\",\"TransactionEndTime\":\"10:46:34\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021455,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC007\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"10:37:48\",\"TransactionServingTime\":\"00:35:42\",\"TransactionWaitingTime\":\"00:00:09\",\"TransactionEndTime\":\"11:13:39\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021456,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Ownership Transfer\",\"TicketNumber\":\"OT001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"10:40:43\",\"TransactionServingTime\":\"00:42:18\",\"TransactionWaitingTime\":\"00:00:18\",\"TransactionEndTime\":\"11:23:19\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021457,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC008\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"11:10:28\",\"TransactionServingTime\":\"00:13:01\",\"TransactionWaitingTime\":\"00:03:11\",\"TransactionEndTime\":\"11:26:40\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021458,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR003\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"11:23:09\",\"TransactionServingTime\":\"00:04:38\",\"TransactionWaitingTime\":\"00:00:11\",\"TransactionEndTime\":\"11:27:58\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021459,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC009\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"11:23:43\",\"TransactionServingTime\":\"00:06:53\",\"TransactionWaitingTime\":\"00:02:57\",\"TransactionEndTime\":\"11:33:33\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021460,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB003\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"11:28:14\",\"TransactionServingTime\":\"00:14:03\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":\"11:42:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021461,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR004\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"11:51:38\",\"TransactionServingTime\":\"00:25:58\",\"TransactionWaitingTime\":\"00:04:00\",\"TransactionEndTime\":\"12:21:36\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021462,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR005\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:01:09\",\"TransactionServingTime\":\"00:14:52\",\"TransactionWaitingTime\":\"00:07:11\",\"TransactionEndTime\":\"12:23:12\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021463,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR006\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:05:09\",\"TransactionServingTime\":\"00:02:00\",\"TransactionWaitingTime\":\"00:16:28\",\"TransactionEndTime\":\"12:23:37\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021464,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Ownership Transfer\",\"TicketNumber\":\"OT002\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:22:11\",\"TransactionServingTime\":\"00:06:13\",\"TransactionWaitingTime\":\"00:01:27\",\"TransactionEndTime\":\"12:29:51\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021465,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB004\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:22:48\",\"TransactionServingTime\":\"00:04:43\",\"TransactionWaitingTime\":\"00:00:25\",\"TransactionEndTime\":\"12:27:56\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021466,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"General Inquiry\",\"TicketNumber\":\"SG003\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:30:27\",\"TransactionServingTime\":\"01:10:58\",\"TransactionWaitingTime\":\"00:00:08\",\"TransactionEndTime\":\"13:41:33\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021467,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Disconnection Rec\",\"TicketNumber\":\"DR001\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:31:49\",\"TransactionServingTime\":\"00:04:44\",\"TransactionWaitingTime\":\"00:01:01\",\"TransactionEndTime\":\"12:37:34\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021468,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR007\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"12:35:32\",\"TransactionServingTime\":\"00:32:48\",\"TransactionWaitingTime\":\"00:02:03\",\"TransactionEndTime\":\"13:10:23\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021469,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR008\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"13:41:17\",\"TransactionServingTime\":\"00:15:46\",\"TransactionWaitingTime\":\"00:00:20\",\"TransactionEndTime\":\"13:57:23\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021470,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC010\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"14:23:48\",\"TransactionServingTime\":\"00:16:12\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":\"14:41:11\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021471,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR009\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"14:25:42\",\"TransactionServingTime\":\"00:25:41\",\"TransactionWaitingTime\":\"00:09:51\",\"TransactionEndTime\":\"15:01:15\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021472,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB005\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"14:27:47\",\"TransactionServingTime\":\"00:14:54\",\"TransactionWaitingTime\":\"00:13:09\",\"TransactionEndTime\":\"14:55:51\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021473,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB006\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"14:28:01\",\"TransactionServingTime\":\"00:07:07\",\"TransactionWaitingTime\":\"00:13:11\",\"TransactionEndTime\":\"14:48:19\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021474,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR010\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"15:07:30\",\"TransactionServingTime\":\"00:28:01\",\"TransactionWaitingTime\":\"00:00:10\",\"TransactionEndTime\":\"15:35:41\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021475,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB007\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"15:08:17\",\"TransactionServingTime\":\"00:23:26\",\"TransactionWaitingTime\":\"00:09:48\",\"TransactionEndTime\":\"15:41:31\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021476,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR011\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"15:09:23\",\"TransactionServingTime\":\"00:22:59\",\"TransactionWaitingTime\":\"00:12:33\",\"TransactionEndTime\":\"15:44:55\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021477,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB008\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"15:16:36\",\"TransactionServingTime\":\"00:03:25\",\"TransactionWaitingTime\":\"00:01:54\",\"TransactionEndTime\":\"15:21:55\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"},{\"TicketId\":2306050077000021478,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New Registration\",\"TicketNumber\":\"NR012\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"15:18:32\",\"TransactionServingTime\":\"00:07:54\",\"TransactionWaitingTime\":\"00:17:10\",\"TransactionEndTime\":\"15:43:36\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306050077000021479,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Monthly Bill\",\"TicketNumber\":\"MB009\",\"TransactionDate\":\"05/06/2023\",\"TransactionTime\":\"15:22:25\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:19:07\",\"TransactionEndTime\":\"00:01:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":1,\"TellerID\":5,\"TellerName\":\"Kathryn\"},{\"TicketId\":2306050077000021480,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"New 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Bill\",\"TicketNumber\":\"FB001\",\"TransactionDate\":\"08/06/2023\",\"TransactionTime\":\"15:38:40\",\"TransactionServingTime\":\"00:14:10\",\"TransactionWaitingTime\":\"00:06:54\",\"TransactionEndTime\":\"15:59:44\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"0\",\"Satisfied\":\"1\",\"Dissatisfied\":\"0\",\"TerminalID\":3,\"TellerID\":6,\"TellerName\":\"Ashif\"},{\"TicketId\":2306080077000021611,\"BranchCode\":\"DIP\",\"BranchName\":\"DIP\",\"RegionName\":\"EMICOOL\",\"ServiceType\":\"Cancelation\",\"TicketNumber\":\"SC003\",\"TransactionDate\":\"08/06/2023\",\"TransactionTime\":\"15:59:45\",\"TransactionServingTime\":\"00:14:20\",\"TransactionWaitingTime\":\"00:01:31\",\"TransactionEndTime\":\"16:15:36\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":13,\"TellerName\":\"Marguerita\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"172/169\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:04:18\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:14:34\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.238.213 6/10/2023 12:27:02 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 12:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 12:27:02 AM | Request Received getDashboardData=> fid: 77| ftype: ffrom: 2023-06-03 fto: 2023-06-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:27:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:27:53 AM | Request Received getReportData=> fid: 77| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:COT-Ownership Transfer|CSC-Cancelation|CSG-General Inquiry|CSN-New Registration|PBP-Bulk Payment|PDR-Disconnection Rec|PFB-Final Bill|PFT-Fast Track|PMB-Monthly Bill|PSD-Security Deposit|SCC-Cooling Complaint|SHB-High Bill|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.238.213 6/10/2023 12:27:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Ownership Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cancelation\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"General Inquiry\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Bulk Payment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Disconnection Rec\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Final Bill\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fast Track\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Monthly Bill\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Security Deposit\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cooling Complaint\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"High Bill\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Ownership Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cancelation\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"General Inquiry\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Bulk Payment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Disconnection Rec\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Final Bill\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fast Track\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Monthly Bill\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Security Deposit\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cooling Complaint\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"High Bill\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.238.213 6/10/2023 12:27:56 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 12:27:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 12:27:56 AM | Request Received getDashboardData=> fid: 77| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:27:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:27:57 AM | Request Received getDashboardData=> fid: 77| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:27:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:28:05 AM | Request Received getUserModuleRights=> branchId:113userId: 118 | Client IP: 5.107.238.213 6/10/2023 12:28:41 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 12:28:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 12:28:42 AM | Request Received getDashboardData=> fid: 77| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:28:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:28:43 AM | Request Received getDashboardData=> fid: 77| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:28:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:28:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:28:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:28:57 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:28:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:29:58 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:29:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:31:55 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:31:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:32:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:32:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:33:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:33:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:34:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:34:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:35:56 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:35:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:36:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:36:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:37:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:37:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:38:21 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:38:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:38:41 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:TEL-Teller|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.238.213 6/10/2023 12:38:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Teller\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Teller\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.238.213 6/10/2023 12:53:05 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 12:53:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 12:53:06 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:53:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:53:21 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 12:53:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 12:53:22 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.107.238.213 6/10/2023 12:53:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:53:39 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 12:53:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 12:53:41 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 12:53:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:53:47 AM | Request Received getUserModuleRights=> branchId:113userId: 118 | Client IP: 5.107.238.213 6/10/2023 12:53:59 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 12:53:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:54:57 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 12:54:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:55:57 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 12:55:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:56:58 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 12:56:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:58:20 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 12:58:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 12:58:58 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 12:58:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:00:14 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:00:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:00:58 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:00:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:02:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:02:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:03:11 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:03:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:03:23 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:03:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:03:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:03:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.238.213 6/10/2023 1:03:57 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:03:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:03:58 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:03:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:03:58 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:03:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:03:59 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:03:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:04:56 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:04:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:05:56 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:05:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:06:48 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:06:55 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:06:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:07:00 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:07:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:07:03 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:07:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:07:56 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:07:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:09:56 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:09:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:11:55 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:11:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:12:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:12:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.238.213 6/10/2023 1:12:45 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:12:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:12:45 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:12:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:12:48 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:12:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:12:55 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:12:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:12:58 AM | Request Received getUserModuleRights=> branchId:113userId: 118 | Client IP: 5.107.238.213 6/10/2023 1:13:11 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:13:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:13:11 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:13:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:13:13 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:13:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:13:45 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:13:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:14:46 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:14:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:15:46 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:15:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:15:56 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:15:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:16:45 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:16:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:17:48 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:17:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:17:51 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:TEL-Teller|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.238.213 6/10/2023 1:17:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Teller\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:38\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:13\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 1 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:38 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:13 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Teller\",\"AverageServiceTimePerCategory\":0.22,\"AverageWaitingTimePerCategory\":0.63,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.238.213 6/10/2023 1:17:58 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-03 fto: 2023-06-09 fOtherParameters: category:COT-Ownership Transfer|CSC-Cancelation|CSG-General Inquiry|CSN-New Registration|PBP-Bulk Payment|PDR-Disconnection Rec|PFB-Final Bill|PFT-Fast Track|PMB-Monthly Bill|PSD-Security Deposit|SCC-Cooling Complaint|SHB-High Bill|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.238.213 6/10/2023 1:18:07 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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Issued\",\"colValue\":\"354 / 381 (92.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:12:56 | SLA: 74.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:18:15 | SLA: 62.43%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.26%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Ownership Transfer\",\"AverageServiceTimePerCategory\":20.43,\"AverageWaitingTimePerCategory\":12.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cancelation\",\"AverageServiceTimePerCategory\":19.54,\"AverageWaitingTimePerCategory\":15.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"General Inquiry\",\"AverageServiceTimePerCategory\":20.52,\"AverageWaitingTimePerCategory\":19.44,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Registration\",\"AverageServiceTimePerCategory\":25.27,\"AverageWaitingTimePerCategory\":23.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Bulk 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5.107.238.213 6/10/2023 1:19:21 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 5.107.238.213 6/10/2023 1:28:06 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-03 fto: 2023-06-09 fOtherParameters: category:COT-Ownership Transfer|CSC-Cancelation|CSG-General Inquiry|CSN-New Registration|PBP-Bulk Payment|PDR-Disconnection Rec|PFB-Final Bill|PFT-Fast Track|PMB-Monthly Bill|PSD-Security Deposit|SCC-Cooling Complaint|SHB-High Bill|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.238.213 6/10/2023 1:28:06 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Ownership Transfer\",\"IssuedTicketsPerCategory\":33,\"PercentageIssuedTickets\":8.66,\"ServedTicketsPerCategory\":30,\"PercentageServedTickets\":8.47,\"AvgWaitTime\":\"00:12:29\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:20:25\",\"ServiceSLACount\":18,\"ServiceSLAPercentage\":60.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cancelation\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":12.86,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":12.15,\"AvgWaitTime\":\"00:15:55\",\"WaitingSLACount\":33,\"WaitingSLAPercentage\":67.35,\"AvgServiceTime\":\"00:19:32\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":58.14,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"General Inquiry\",\"IssuedTicketsPerCategory\":54,\"PercentageIssuedTickets\":14.17,\"ServedTicketsPerCategory\":44,\"PercentageServedTickets\":12.43,\"AvgWaitTime\":\"00:19:26\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":55.56,\"AvgServiceTime\":\"00:20:31\",\"ServiceSLACount\":24,\"ServiceSLAPercentage\":54.55,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.26,\"UnqualifiedTickets\":9,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Registration\",\"IssuedTicketsPerCategory\":82,\"PercentageIssuedTickets\":21.52,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":21.47,\"AvgWaitTime\":\"00:23:02\",\"WaitingSLACount\":52,\"WaitingSLAPercentage\":63.41,\"AvgServiceTime\":\"00:25:16\",\"ServiceSLACount\":36,\"ServiceSLAPercentage\":47.37,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Bulk Payment\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.52,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.56,\"AvgWaitTime\":\"00:06:00\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:06\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Disconnection Rec\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.84,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.98,\"AvgWaitTime\":\"00:04:51\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:23:17\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":42.86,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Final Bill\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.79,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.85,\"AvgWaitTime\":\"00:03:59\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:22:33\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fast Track\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:00:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:36:06\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Monthly Bill\",\"IssuedTicketsPerCategory\":130,\"PercentageIssuedTickets\":34.12,\"ServedTicketsPerCategory\":128,\"PercentageServedTickets\":36.16,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":113,\"WaitingSLAPercentage\":86.92,\"AvgServiceTime\":\"00:12:39\",\"ServiceSLACount\":98,\"ServiceSLAPercentage\":76.56,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Security Deposit\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":4.99,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":5.37,\"AvgWaitTime\":\"00:04:28\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":94.74,\"AvgServiceTime\":\"00:14:32\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":68.42,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cooling Complaint\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:00:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:11:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"High Bill\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"354 / 381 (92.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:12:56 | SLA: 74.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:18:15 | SLA: 62.43%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.26%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Ownership Transfer\",\"AverageServiceTimePerCategory\":20.43,\"AverageWaitingTimePerCategory\":12.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cancelation\",\"AverageServiceTimePerCategory\":19.54,\"AverageWaitingTimePerCategory\":15.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"General Inquiry\",\"AverageServiceTimePerCategory\":20.52,\"AverageWaitingTimePerCategory\":19.44,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Registration\",\"AverageServiceTimePerCategory\":25.27,\"AverageWaitingTimePerCategory\":23.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Bulk Payment\",\"AverageServiceTimePerCategory\":5.10,\"AverageWaitingTimePerCategory\":6.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Disconnection Rec\",\"AverageServiceTimePerCategory\":23.29,\"AverageWaitingTimePerCategory\":4.86,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Final Bill\",\"AverageServiceTimePerCategory\":22.56,\"AverageWaitingTimePerCategory\":3.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fast Track\",\"AverageServiceTimePerCategory\":36.10,\"AverageWaitingTimePerCategory\":0.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Monthly Bill\",\"AverageServiceTimePerCategory\":12.65,\"AverageWaitingTimePerCategory\":5.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Security Deposit\",\"AverageServiceTimePerCategory\":14.55,\"AverageWaitingTimePerCategory\":4.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cooling Complaint\",\"AverageServiceTimePerCategory\":11.48,\"AverageWaitingTimePerCategory\":0.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"High Bill\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.238.213 6/10/2023 1:28:21 AM | Request Received getUserModuleRights=> branchId:113userId: 118 | Client IP: 5.107.238.213 6/10/2023 1:28:42 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:28:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:28:46 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:28:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 1:28:46 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:29:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:29:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.238.213 6/10/2023 1:29:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.238.213 6/10/2023 1:29:04 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 1:29:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:29:07 AM | Request Received getUserModuleRights=> branchId:113userId: 118 | Client IP: 5.107.238.213 6/10/2023 1:29:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:29:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:30:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:30:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:31:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:31:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:32:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:32:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:33:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:33:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:34:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:34:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:35:44 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:35:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:36:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:36:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:37:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:37:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:38:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 3.23.49.30 6/10/2023 1:38:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 3.23.49.30 6/10/2023 1:38:38 AM | Request Received onLoginClick=> userName: r | Client IP: 3.23.49.30 6/10/2023 1:38:38 AM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"r","Password":"iF+Wf2NmpHE=","tokenKey":"XKYOUNIC8K"} | Client IP: 3.23.49.30 6/10/2023 1:38:38 AM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 3.23.49.30 6/10/2023 1:38:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:38:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:38:45 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 3.23.49.30 6/10/2023 1:38:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 3.23.49.30 6/10/2023 1:38:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 3.23.49.30 6/10/2023 1:38:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 3.23.49.30 6/10/2023 1:38:47 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 3.23.49.30 6/10/2023 1:38:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 3.23.49.30 6/10/2023 1:38:50 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 6/10/2023 1:38:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 6/10/2023 1:39:41 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 6/10/2023 1:39:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 6/10/2023 1:39:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:39:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:40:41 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 6/10/2023 1:40:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 6/10/2023 1:40:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:40:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:41:42 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:42:43 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:42:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:43:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:43:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:44:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:44:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:45:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:45:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:46:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:46:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:47:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:47:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:48:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:48:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:49:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:49:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:50:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:50:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:51:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:51:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:52:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:52:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:53:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:53:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:54:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:55:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:55:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:56:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:56:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:57:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:57:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:58:53 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:58:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 1:59:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 1:59:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:00:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:00:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:01:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:01:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:02:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:02:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:03:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:03:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:04:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:04:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:05:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:05:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:06:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:06:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:07:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:07:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:08:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:08:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:09:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:09:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:10:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:10:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:11:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:11:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:12:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:12:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:13:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:13:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:14:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:14:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:15:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:15:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:16:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:16:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:17:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:17:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:18:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:18:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:19:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:19:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:20:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:20:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:21:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:21:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:22:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:22:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:23:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:23:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:24:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:24:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:25:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:25:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:26:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:26:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:27:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:27:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:28:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:28:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:29:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:29:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:30:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:30:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 2:31:54 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 2:31:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 3:00:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.238.213 6/10/2023 3:00:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.238.213 6/10/2023 3:00:17 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.238.213 6/10/2023 3:00:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.238.213 6/10/2023 3:00:21 AM | Request Received onLoginClick=> userName: r | Client IP: 5.107.238.213 6/10/2023 3:00:21 AM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"r","Password":"iF+Wf2NmpHE=","tokenKey":"3NSUJ8JL2Q"} | Client IP: 5.107.238.213 6/10/2023 3:00:21 AM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 5.107.238.213 6/10/2023 3:00:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.238.213 6/10/2023 3:00:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.238.213 6/10/2023 3:00:24 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 3:00:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 3:00:24 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.238.213 6/10/2023 3:00:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.238.213 6/10/2023 3:00:25 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.238.213 6/10/2023 3:00:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 3:00:26 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 3:00:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 3:01:24 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.238.213 6/10/2023 3:01:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.238.213 6/10/2023 9:43:22 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 89.38.131.88 6/10/2023 9:43:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 89.38.131.88 6/10/2023 9:43:22 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 89.38.131.88 6/10/2023 9:43:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 89.38.131.88 6/10/2023 9:43:23 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 89.38.131.88 6/10/2023 9:43:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 89.38.131.88 6/10/2023 9:43:25 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 89.38.131.88 6/10/2023 9:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 89.38.131.88 6/10/2023 9:44:13 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 89.38.131.88 6/10/2023 9:44:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 89.38.131.88 6/10/2023 10:00:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.75.85.158 6/10/2023 10:00:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.75.85.158 6/10/2023 10:00:37 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 91.75.85.158 6/10/2023 10:00:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 91.75.85.158 6/10/2023 10:00:37 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 91.75.85.158 6/10/2023 10:00:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 91.75.85.158 6/10/2023 10:00:38 AM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.75.85.158 6/10/2023 10:00:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.75.85.158 6/10/2023 10:00:58 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 91.75.85.158 6/10/2023 10:00:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.75.85.158 6/10/2023 10:01:02 AM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 91.75.85.158 6/10/2023 10:01:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.75.85.158 6/10/2023 12:11:04 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:11:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.191.208 6/10/2023 12:11:06 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:11:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:11:07 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:11:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:11:07 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 12:11:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 12:12:04 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 12:12:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 12:12:46 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:12:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:12:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 12:12:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 12:12:47 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 12:12:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 12:13:02 PM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:ATB-Arabic Training Auto|ATB-Arb Training Auto|ATM-Arabic Training Manu|ATM-Arb Training Manual|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.191.208 6/10/2023 12:13:02 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training 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successfully!"} | Client IP: 5.107.191.208 6/10/2023 12:53:43 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:53:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.191.208 6/10/2023 12:53:43 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:53:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:53:43 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:53:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:53:45 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 12:53:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 12:54:15 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:54:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.191.208 6/10/2023 12:54:15 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:54:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:54:18 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 12:54:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 12:54:19 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 12:54:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 12:54:41 PM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.191.208 6/10/2023 12:54:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.191.208 6/10/2023 12:54:46 PM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:undefined$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 5.107.191.208 6/10/2023 2:28:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.191.208 6/10/2023 2:28:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.191.208 6/10/2023 2:28:44 PM | Request Received onLoginClick=> userName: r | Client IP: 5.107.191.208 6/10/2023 2:28:44 PM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"r","Password":"iF+Wf2NmpHE=","tokenKey":"5DCE5EK6D5"} | Client IP: 5.107.191.208 6/10/2023 2:28:44 PM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 5.107.191.208 6/10/2023 2:28:46 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.191.208 6/10/2023 2:28:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.191.208 6/10/2023 2:28:46 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 2:28:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 2:28:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:28:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:28:47 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 2:28:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 2:28:48 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:28:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:28:58 PM | Request Received getReportData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.191.208 6/10/2023 2:28:58 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.191.208 6/10/2023 2:29:08 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.191.208 6/10/2023 2:29:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 5.107.191.208 6/10/2023 2:29:09 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:29:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:29:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:29:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:30:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:30:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:31:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:31:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:32:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:32:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:33:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:33:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:34:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:34:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:35:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:35:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:36:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:36:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:37:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:37:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:38:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:38:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:39:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:39:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:40:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:40:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:41:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:41:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:42:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:42:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:43:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:43:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:44:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:44:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:45:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:45:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:46:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:46:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:47:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:47:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:48:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:48:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:49:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:49:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:50:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:50:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:51:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:51:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:52:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:52:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:53:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:53:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:54:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:54:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:55:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.191.208 6/10/2023 2:55:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:56:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 2:56:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:57:47 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 2:57:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:58:47 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 2:58:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 2:59:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 2:59:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:00:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:00:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:01:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:01:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:02:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:02:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:03:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:03:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:04:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:04:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:05:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:05:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:06:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:06:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:07:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:07:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:08:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:08:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:09:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:09:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:10:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:10:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:11:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:11:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:12:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:12:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:13:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:13:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:14:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:14:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:15:55 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:15:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:16:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:16:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:17:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:17:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:18:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:18:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:19:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:19:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 3:20:54 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 3:20:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 5:36:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.75.86.145 6/10/2023 5:36:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.75.86.145 6/10/2023 5:36:30 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 91.75.86.145 6/10/2023 5:36:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 91.75.86.145 6/10/2023 5:36:30 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 91.75.86.145 6/10/2023 5:36:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662561170470)\/","DashboardCreatedTime":"\/Date(1662561170470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639418485090)\/","DashboardCreatedTime":"\/Date(1639418485090)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663936830107)\/","DashboardCreatedTime":"\/Date(1663936830107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658914190037)\/","DashboardCreatedTime":"\/Date(1658914190037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640071364440)\/","DashboardCreatedTime":"\/Date(1640071364440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642750607703)\/","DashboardCreatedTime":"\/Date(1642750607703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643270499907)\/","DashboardCreatedTime":"\/Date(1643270499907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644067087490)\/","DashboardCreatedTime":"\/Date(1644067087490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226117103)\/","DashboardCreatedTime":"\/Date(1646226117103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646226229410)\/","DashboardCreatedTime":"\/Date(1646226229410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652342701880)\/","DashboardCreatedTime":"\/Date(1652342701880)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659615661793)\/","DashboardCreatedTime":"\/Date(1659615661793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663239028720)\/","DashboardCreatedTime":"\/Date(1663239028720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663937182957)\/","DashboardCreatedTime":"\/Date(1663937182957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104158560)\/","DashboardCreatedTime":"\/Date(1668104158560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668104249123)\/","DashboardCreatedTime":"\/Date(1668104249123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668105124247)\/","DashboardCreatedTime":"\/Date(1668105124247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669112140600)\/","DashboardCreatedTime":"\/Date(1669112140600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681208735280)\/","DashboardCreatedTime":"\/Date(1681208735280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684755684627)\/","DashboardCreatedTime":"\/Date(1684755684627)\/"}] | Client IP: 91.75.86.145 6/10/2023 5:36:30 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.75.86.145 6/10/2023 5:36:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.75.86.145 6/10/2023 5:36:32 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.75.86.145 6/10/2023 5:36:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.75.86.145 6/10/2023 5:39:25 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.75.86.145 6/10/2023 5:39:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.75.86.145 6/10/2023 9:04:17 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 9:04:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208 6/10/2023 9:04:46 PM | Request Received getDashboardData=> fid: 36|113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|110|116|63|54|68|84|67|73|74|115|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-06-10 fto: 2023-06-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.191.208 6/10/2023 9:04:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.191.208