10/9/2024 4:16:36 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:16:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.39.148.3 10/9/2024 4:16:37 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:16:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.39.148.3 10/9/2024 4:17:02 PM | Request Received onLoginClick=> userName: Royale | Client IP: 37.39.148.3 10/9/2024 4:17:02 PM | Response Sent => {"Result":"0","UserID":"190","UserRoleID":"4","UserLevelID":"92-B","UserName":"Royale","Password":"nkB/Vhn8hMWhpBeVno3EZQ==","tokenKey":"A053F1QTSU"} | Client IP: 37.39.148.3 10/9/2024 4:17:02 PM | Request Received getUserModuleRights=> branchId:0userId: 190 | Client IP: 37.39.148.3 10/9/2024 4:17:02 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.39.148.3 10/9/2024 4:17:03 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:03 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:04 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.39.148.3 10/9/2024 4:17:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:11 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:11 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 37.39.148.3 10/9/2024 4:17:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:14 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:14 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 37.39.148.3 10/9/2024 4:17:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:19 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:19 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 37.39.148.3 10/9/2024 4:17:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:22 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:23 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: CAS-Cashier|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 37.39.148.3 10/9/2024 4:17:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:30 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.39.148.3 10/9/2024 4:17:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:36 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:36 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 37.39.148.3 10/9/2024 4:17:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:43 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:43 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 37.39.148.3 10/9/2024 4:17:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:47 PM | Request Received getDashboardList=> userId: 190, languageCode:En | Client IP: 37.39.148.3 10/9/2024 4:17:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.39.148.3 10/9/2024 4:17:47 PM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 operatorId: 0 fFilters: CAS-Cashier|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 37.39.148.3 10/9/2024 4:17:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.39.148.3 10/9/2024 4:17:53 PM | Request Received getReportData=> fid: 92| ftype: ffrom: 2024-10-09 fto: 2024-10-09 fOtherParameters: category:CAS-Cashier|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 92-B | Client IP: 37.39.148.3 10/9/2024 4:17:54 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.39.148.3 10/9/2024 7:11:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.39.148.3 10/9/2024 7:11:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.39.148.3 10/9/2024 7:11:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.39.148.3 10/9/2024 7:11:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.39.148.3 10/9/2024 7:11:52 PM | Request Received onLoginClick=> userName: admin | Client IP: 37.39.148.3 10/9/2024 7:11:52 PM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"admin","Password":"ADMIN","tokenKey":"7PBYFAKV73"} | Client IP: 37.39.148.3