11/17/2024 2:30:37 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 2:30:37 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 2:30:37 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 2:30:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/17/2024 2:30:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:30:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 11/17/2024 2:30:38 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 2:30:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/17/2024 2:30:39 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 2:30:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/17/2024 2:30:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/17/2024 2:30:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:30:43 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 2:30:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/17/2024 2:30:43 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:30:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:31:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:31:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:32:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:32:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:33:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:33:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:34:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:34:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:35:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:35:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:36:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:36:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:37:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:37:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:38:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:38:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:39:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:39:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:40:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:40:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:41:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:41:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:42:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:42:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:43:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:43:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:44:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:44:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:45:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:45:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:46:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:46:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:47:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:47:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:49:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:49:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:50:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:50:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:51:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:51:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:52:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:52:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:53:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:53:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:54:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:54:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:55:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:55:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:56:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:56:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:57:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:57:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:58:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:58:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 2:59:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 2:59:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:00:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:00:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:01:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:01:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:02:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:02:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:03:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:03:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:04:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:04:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:05:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:05:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:05:38 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 3:05:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 3:05:39 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 3:05:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 3:05:39 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 3:05:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:05:43 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.227.39 11/17/2024 3:05:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.227.39 11/17/2024 3:05:47 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 3:05:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:05:50 PM | Request Received getUserModuleRights=> branchId:118userId: 118 | Client IP: 51.39.227.39 11/17/2024 3:06:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:06:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:06:36 PM | Request Received getUserModuleRights=> branchId:136userId: 118 | Client IP: 51.39.227.39 11/17/2024 3:06:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:06:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:07:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:07:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:07:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:07:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:08:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:08:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:08:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:08:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:09:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:09:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:09:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:09:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:10:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:10:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:10:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:10:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:11:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:11:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:11:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:11:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:12:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:12:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:12:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:12:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:13:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:13:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:13:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:14:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:14:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:14:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:14:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:15:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:15:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:15:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:15:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:16:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:16:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:16:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:16:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:17:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:17:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:17:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:17:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:18:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:18:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:18:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:18:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:19:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:19:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:19:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:19:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:20:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:20:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:20:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:20:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:21:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:21:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:21:38 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:21:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:22:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:22:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:22:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:22:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:23:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:23:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:23:40 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:23:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:24:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:24:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:24:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:24:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:25:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:25:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:25:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:25:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:26:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:26:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:26:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:26:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:27:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:27:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:27:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:27:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:28:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:28:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:28:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:28:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:29:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:29:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:29:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:29:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:30:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:30:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:30:38 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:30:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:31:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:31:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:31:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:31:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:32:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:32:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:32:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:32:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:33:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:33:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:33:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:33:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:34:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:34:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:34:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:34:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:35:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:35:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:35:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:35:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:36:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:36:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:36:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:36:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:37:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:37:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:37:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:37:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:37:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 3:37:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 3:38:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:38:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:39:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:40:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:40:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:41:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:41:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:42:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:42:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:43:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:43:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:44:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:44:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:45:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:45:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:46:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:46:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:47:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:47:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:48:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:48:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:49:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:49:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:50:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:50:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 3:51:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 3:51:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:38:19 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.227.39 11/17/2024 4:38:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.227.39 11/17/2024 4:38:20 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 4:38:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 4:38:24 PM | Request Received getUserModuleRights=> branchId:136userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:38:24 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 4:38:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: 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Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:40:08 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 4:40:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 4:40:08 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 4:40:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 4:40:09 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.227.39 11/17/2024 4:40:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.227.39 11/17/2024 4:40:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 4:40:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:40:55 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:40:55 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:40:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:41:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:41:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:41:56 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: U18616, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"23","CALL":{"order":[[{"category":23,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:41:56 PM | Response Sent => responseCode:-2, responseStatus:error, responseText:ProfileName already exists | Client IP: 51.39.227.39 11/17/2024 4:42:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:42:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:42:36 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: U90008, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"24","CALL":{"order":[[{"category":24,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:42:36 PM | Response Sent => responseCode:-2, responseStatus:error, responseText:ProfileName already exists | Client IP: 51.39.227.39 11/17/2024 4:43:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:43:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:44:07 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:44:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:45:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:45:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:45:16 PM | Request Received saveOperatorRole => BranchId: 141, RoleId: 1, OperatorId: 24 | Client IP: 51.39.227.39 11/17/2024 4:45:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:operator role assigned to operator | Client IP: 51.39.227.39 11/17/2024 4:46:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:46:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:46:37 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:47:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:47:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:47:43 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 18616, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"23","CALL":{"order":[[{"category":23,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:47:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:48:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:48:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:48:19 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:48:48 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 22, Profile Count: 1 | Client IP: 51.39.227.39 11/17/2024 4:48:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.227.39 11/17/2024 4:49:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:49:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:49:42 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 22, Profile Count: 1 | Client IP: 51.39.227.39 11/17/2024 4:49:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.227.39 11/17/2024 4:50:07 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:50:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:51:01 PM | Request Received saveOperatorRole => BranchId: 141, RoleId: 22, OperatorId: 24 | Client IP: 51.39.227.39 11/17/2024 4:51:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:operator role assigned to operator | Client IP: 51.39.227.39 11/17/2024 4:51:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:51:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:52:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:52:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:52:35 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 90008, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"24","CALL":{"order":[[{"category":24,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:52:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:52:36 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:53:17 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:53:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:53:26 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 18866, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"25","CALL":{"order":[[{"category":25,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:53:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:53:28 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:54:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:54:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:54:45 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 18691, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"26","CALL":{"order":[[{"category":26,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:54:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:54:47 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:55:10 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:55:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:55:19 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 4:55:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 11/17/2024 4:55:34 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 17418, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"29","CALL":{"order":[[{"category":29,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:55:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:55:36 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:56:14 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:56:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:56:59 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 16335, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"30","CALL":{"order":[[{"category":30,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:57:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:57:01 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:57:38 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:57:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:58:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:58:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:58:45 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 19727, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"31","CALL":{"order":[[{"category":31,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:58:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 4:59:27 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 4:59:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 4:59:28 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 4:59:43 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 17007, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"32","CALL":{"order":[[{"category":32,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 4:59:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 5:00:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:00:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:00:43 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:01:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:01:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:01:45 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 90028, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"33","CALL":{"order":[[{"category":33,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 5:01:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 5:01:46 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:02:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:02:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:02:57 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 16333, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"34","CALL":{"order":[[{"category":34,"condition":"","count":1}]]}} | Client IP: 51.39.227.39 11/17/2024 5:02:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.39 11/17/2024 5:02:59 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:03:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:03:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:04:05 PM | Request Received deleteCallingProfile=> CallingProfileId: 1573 | Client IP: 51.39.227.39 11/17/2024 5:04:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:04:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:04:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:04:42 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:05:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:05:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:06:03 PM | Request Received deleteCallingProfile=> CallingProfileId: 1574 | Client IP: 51.39.227.39 11/17/2024 5:06:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:06:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:06:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:06:10 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:06:45 PM | Request Received deleteCallingProfile=> CallingProfileId: 1575 | Client IP: 51.39.227.39 11/17/2024 5:06:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:06:47 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:07:15 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:07:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:07:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 3.23.49.30 11/17/2024 5:07:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 3.23.49.30 11/17/2024 5:07:29 PM | Request Received onLoginClick=> userName: r | Client IP: 3.23.49.30 11/17/2024 5:07:29 PM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"r","Password":"iF+Wf2NmpHE=","tokenKey":"IY0QMVBD6T"} | Client IP: 3.23.49.30 11/17/2024 5:07:29 PM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:07:30 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 3.23.49.30 11/17/2024 5:07:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 3.23.49.30 11/17/2024 5:07:35 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 3.23.49.30 11/17/2024 5:07:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 3.23.49.30 11/17/2024 5:07:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 3.23.49.30 11/17/2024 5:07:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:07:37 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 3.23.49.30 11/17/2024 5:07:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 3.23.49.30 11/17/2024 5:08:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:08:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:08:41 PM | Request Received deleteCallingProfile=> CallingProfileId: 1576 | Client IP: 3.23.49.30 11/17/2024 5:08:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 3.23.49.30 11/17/2024 5:08:42 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:08:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:08:43 PM | Request Received deleteCallingProfile=> CallingProfileId: 1578 | Client IP: 51.39.227.39 11/17/2024 5:08:43 PM | Request Received deleteCallingProfile=> CallingProfileId: 1576 | Client IP: 3.23.49.30 11/17/2024 5:08:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:08:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 3.23.49.30 11/17/2024 5:08:44 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:08:45 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:09:07 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:09:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:09:12 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:09:23 PM | Request Received deleteCallingProfile=> CallingProfileId: 1579 | Client IP: 51.39.227.39 11/17/2024 5:09:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:09:24 PM | Request Received deleteCallingProfile=> CallingProfileId: 1579 | Client IP: 51.39.227.39 11/17/2024 5:09:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:09:25 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:09:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:09:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:09:35 PM | Request Received deleteCallingProfile=> CallingProfileId: 1580 | Client IP: 3.23.49.30 11/17/2024 5:09:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 3.23.49.30 11/17/2024 5:09:37 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:10:04 PM | Request Received deleteCallingProfile=> CallingProfileId: 1581 | Client IP: 51.39.227.39 11/17/2024 5:10:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:10:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:10:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:10:06 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:10:16 PM | Request Received deleteCallingProfile=> CallingProfileId: 1582 | Client IP: 3.23.49.30 11/17/2024 5:10:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 3.23.49.30 11/17/2024 5:10:18 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:10:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:10:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:10:52 PM | Request Received deleteCallingProfile=> CallingProfileId: 1583 | Client IP: 51.39.227.39 11/17/2024 5:10:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 51.39.227.39 11/17/2024 5:11:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:11:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:11:17 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.39 11/17/2024 5:11:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:11:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:12:04 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 90120, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"27","CALL":{"order":[[{"category":27,"condition":"","count":1}]]}} | Client IP: 3.23.49.30 11/17/2024 5:12:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 3.23.49.30 11/17/2024 5:12:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:12:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:12:09 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:12:45 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:12:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:12:45 PM | Request Received deleteCallingProfile=> CallingProfileId: 1577 | Client IP: 3.23.49.30 11/17/2024 5:12:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 3.23.49.30 11/17/2024 5:13:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.39 11/17/2024 5:13:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:13:24 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.227.39 11/17/2024 5:13:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.227.39 11/17/2024 5:13:25 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 5:13:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 5:13:25 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.39 11/17/2024 5:13:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.39 11/17/2024 5:13:30 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:13:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:13:39 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:13:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:13:40 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:13:49 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: 90046, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"35","CALL":{"order":[[{"category":35,"condition":"","count":1}]]}} | Client IP: 3.23.49.30 11/17/2024 5:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 3.23.49.30 11/17/2024 5:13:51 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:14:25 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:14:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:14:28 PM | Request Received deleteCallingProfile=> CallingProfileId: 1584 | Client IP: 3.23.49.30 11/17/2024 5:14:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 3.23.49.30 11/17/2024 5:14:28 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 3.23.49.30 11/17/2024 5:14:47 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:14:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:15:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:15:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:15:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:15:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:16:25 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:16:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:16:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:16:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:17:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:17:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:18:11 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:18:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:18:14 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 23, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:18:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:18:28 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 24, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:18:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:18:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:18:41 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 25, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:18:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:18:58 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 26, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:18:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:19:11 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:19:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:19:15 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 28, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:19:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:19:31 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 29, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:19:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:19:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:19:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:19:51 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 30, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:19:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:20:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:20:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:20:15 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 31, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:20:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:20:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:20:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:20:37 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 32, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:20:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:21:01 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 33, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:21:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:21:10 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:21:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:21:17 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 34, Profile Count: 1 | Client IP: 3.23.49.30 11/17/2024 5:21:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 3.23.49.30 11/17/2024 5:21:25 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:21:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:21:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:21:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:22:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:22:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:23:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:23:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:23:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:23:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:24:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:24:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:24:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:24:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:25:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:25:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:25:28 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:25:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:25:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:25:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:26:25 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:26:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:26:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:26:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:27:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:27:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:28:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:28:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:28:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:28:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:29:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:29:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:29:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:29:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:30:11 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:30:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:30:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:30:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:31:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:31:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:31:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:31:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:32:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:32:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:32:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:32:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:33:13 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:33:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:33:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:33:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:34:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:34:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:34:28 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.39 11/17/2024 5:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.39 11/17/2024 5:34:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:34:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:35:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:35:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:36:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:36:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:37:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:37:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:38:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:38:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:39:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:39:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:40:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:40:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:41:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:41:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:42:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:42:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:43:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:43:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:44:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:44:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:45:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:45:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:46:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:46:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:47:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:47:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:48:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:48:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:49:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:49:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:50:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:50:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:51:33 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:51:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:52:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:52:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:53:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:53:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:54:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:54:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:55:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:55:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:56:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:56:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:57:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:57:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:58:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:58:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 5:59:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 5:59:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:00:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:00:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:01:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:01:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:02:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:02:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:03:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:03:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:04:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:04:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:05:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:05:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:06:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:06:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:07:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:07:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:08:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:08:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:09:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:09:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 6:10:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 3.23.49.30 11/17/2024 6:10:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30 11/17/2024 8:08:30 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 11/17/2024 8:08:30 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"62CVAXKG2P"} | Client IP: 5.195.105.118 11/17/2024 8:08:30 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 11/17/2024 8:08:32 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 8:08:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/17/2024 8:08:32 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 8:08:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/17/2024 8:08:32 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 8:08:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 11/17/2024 8:08:33 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/17/2024 8:08:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:08:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:08:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:08:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:08:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:08:36 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/17/2024 8:08:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/17/2024 8:09:33 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:09:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:10:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:10:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:11:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:11:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:13:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:14:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:14:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:15:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:15:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:16:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:16:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:17:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:17:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:18:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:18:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:19:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:19:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:20:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:20:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:21:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:21:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:22:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:22:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:23:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:23:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:24:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:24:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:25:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:25:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:26:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:26:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:27:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:27:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:28:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:28:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:29:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:29:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:30:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:30:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:31:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:31:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:32:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:32:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:33:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:33:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:34:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:34:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:35:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:35:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:36:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:36:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:37:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:37:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:38:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:38:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:39:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:39:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:40:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:40:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:41:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:41:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:42:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:42:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:43:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:43:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:44:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:44:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:45:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:45:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:46:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:46:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:47:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:47:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:48:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:48:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:49:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:49:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:50:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:50:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:51:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:51:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:52:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:52:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:53:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:53:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:54:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:54:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:55:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:55:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:56:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:56:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:57:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:57:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:58:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:58:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/17/2024 8:59:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-17 fto: 2024-11-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/17/2024 8:59:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118