11/20/2024 8:49:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:49:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 11/20/2024 8:49:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:49:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 11/20/2024 8:49:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 11/20/2024 8:49:29 AM | Request Received onLoginClick=> userName: Sajida882 | Client IP: 91.72.151.66 11/20/2024 8:49:29 AM | Response Sent => {"Result":"0","UserID":"103","UserRoleID":"12","UserLevelID":"25-R","UserName":"Sajida882","Password":"/iaEJM9Q7ZwNadZIZJjiuw==","tokenKey":"FV1LSPJRF9"} | Client IP: 91.72.151.66 11/20/2024 8:49:29 AM | Request Received getUserModuleRights=> branchId:0userId: 103 | Client IP: 91.72.151.66 11/20/2024 8:49:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:49:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 11/20/2024 8:49:30 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:49:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 8:49:32 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:49:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 8:49:34 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 8:49:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:49:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 8:49:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:50:31 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 8:50:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:50:33 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:50:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 8:50:34 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66 11/20/2024 8:50:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:50:45 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:50:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 8:50:46 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:50:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:51:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:51:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:51:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 8:51:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 8:51:46 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 8:51:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 8:51:47 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 8:51:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 8:51:48 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 8:51:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:52:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:52:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:52:47 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 8:52:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:53:47 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 8:53:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:53:58 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 8:53:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 8:53:59 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118 11/20/2024 8:54:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:54:01 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 8:54:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 8:54:03 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 8:54:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:54:07 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:54:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:54:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 8:54:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:55:07 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:55:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:55:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:55:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:55:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 8:55:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:57:07 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:57:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:57:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 8:57:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:58:07 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:58:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:58:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 8:58:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:59:07 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:59:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:59:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 8:59:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:59:36 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:59:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 8:59:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 8:59:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 8:59:37 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 8:59:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:59:44 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-19 fto: 2024-11-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 8:59:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 8:59:58 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 8:59:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 9:00:00 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 9:00:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 9:00:01 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-19 fto: 2024-11-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 9:00:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:00:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-01 fto: 2024-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 11/20/2024 9:00:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:00:18 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 9:00:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 9:00:19 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-01 fto: 2024-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:00:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:00:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-01 fto: 2024-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:00:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:00:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:00:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:01:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:01:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:02:11 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-09-30 fto: 2024-10-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:02:22 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-01 fto: 2024-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:02:30 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 9:02:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 9:02:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 11/20/2024 9:02:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 11/20/2024 9:02:32 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:02:32 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 11/20/2024 9:02:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 11/20/2024 9:02:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:02:36 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:02:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:02:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:02:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:02:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:02:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:02:47 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-01 fto: 2024-11-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:02:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:03:04 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-01 fto: 2024-11-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 11/20/2024 9:03:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 11/20/2024 9:03:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:03:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:05:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:05:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:06:21 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:06:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:06:45 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:06:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:07:47 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:07:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:08:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:08:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:10:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:10:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:11:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:11:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:12:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:12:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:13:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:13:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:14:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:14:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:15:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:15:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:16:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:16:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:17:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:17:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:17:58 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:17:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:18:47 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:18:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:20:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:20:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:21:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:21:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:22:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:22:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:23:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:23:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:24:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:24:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:25:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:25:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:26:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:26:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:27:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:27:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:28:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:28:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:29:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:29:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:30:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:30:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:31:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:31:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:32:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:32:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:33:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:33:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:34:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:34:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:35:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:35:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:36:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:36:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:37:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:37:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:38:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:39:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:39:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:40:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:40:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:41:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:41:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:42:25 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:42:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:42:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:43:47 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:43:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:44:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:44:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:46:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:46:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:47:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:47:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:48:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:48:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 9:49:21 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 9:49:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:49:22 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 9:49:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:49:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:49:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:49:24 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 9:49:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 9:49:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:49:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:50:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:50:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:50:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:50:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:51:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:51:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:51:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:51:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:52:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:52:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:52:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:52:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:53:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:53:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:53:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:53:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:54:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:54:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:54:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:55:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:55:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:55:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:55:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:56:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:56:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:56:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:57:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:57:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:57:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:57:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:58:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:58:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:58:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:58:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:59:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:59:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 9:59:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 9:59:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:00:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:00:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:00:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:00:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:01:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:01:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:01:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:01:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:02:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:02:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:02:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:02:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:03:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:03:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:03:45 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:03:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:03:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:03:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:04:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:04:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:05:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:05:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:05:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:05:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:06:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:06:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:06:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:06:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:07:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:07:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:07:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:07:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:08:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:08:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:08:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:08:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:09:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:09:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:09:45 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:09:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:09:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:09:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:10:45 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:10:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:10:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:10:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:11:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:11:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:12:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:12:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:12:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:12:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:13:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:13:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:13:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:13:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:14:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:14:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:14:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:14:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:15:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:15:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:15:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:15:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:16:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:16:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:16:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:16:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:17:26 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134 11/20/2024 10:17:31 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:33 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134 11/20/2024 10:17:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:17:34 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134 11/20/2024 10:17:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:17:34 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:17:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:17:42 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:42 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:17:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:17:47 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:17:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:17:48 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134 11/20/2024 10:17:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:17:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:17:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:18:09 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134 11/20/2024 10:18:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134 11/20/2024 10:18:10 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:18:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:18:30 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:18:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:18:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:18:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:18:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:18:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:19:31 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:19:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:19:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:19:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:19:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:19:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:20:30 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:20:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:20:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:20:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:20:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:21:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:21:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:21:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:21:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:22:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:22:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:22:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:22:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:22:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:22:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:23:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:23:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:23:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:23:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:23:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:23:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:24:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:24:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:24:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:24:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:24:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:24:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:25:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:25:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:25:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:25:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:25:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:26:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:26:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:26:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:26:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:27:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:27:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:28:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:28:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:28:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:28:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 10:28:33 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:28:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:28:33 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:28:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:28:33 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:28:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:29:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:29:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:29:30 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:29:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:30:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:30:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:30:31 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:30:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:31:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:31:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:31:31 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:31:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:32:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:32:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:32:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:32:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:33:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:33:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:33:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:33:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:34:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:34:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:34:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:34:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:35:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:35:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:35:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:35:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:36:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:36:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:36:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:36:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:37:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:37:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:37:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:37:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:38:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:38:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:38:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:39:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:39:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:39:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:39:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:40:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:40:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:40:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:40:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:41:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:41:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:41:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:41:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 10:41:32 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:41:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:41:33 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:41:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:41:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:41:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:41:34 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:41:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:41:34 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:41:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:41:36 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:41:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:41:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:41:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:42:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:42:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:42:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:42:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:42:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:42:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:43:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:43:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:43:34 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:43:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:43:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:43:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:44:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:44:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:44:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:44:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:44:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:44:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:45:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:45:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:45:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:45:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:45:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:45:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:46:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:46:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:46:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:46:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:46:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:46:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:47:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:47:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:47:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:47:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:47:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:47:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:48:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:48:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:48:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:48:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:48:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:48:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:49:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:49:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:49:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:49:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:49:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:49:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:50:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:50:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:50:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:50:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:50:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:50:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:51:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 10:51:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 10:51:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:51:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:52:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:52:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:53:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:53:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:54:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:54:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:55:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:55:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:56:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:56:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:57:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:57:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:58:10 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:58:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:58:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:58:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 10:58:11 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 11/20/2024 10:58:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 10:58:13 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:58:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:58:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:58:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:59:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 10:59:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 10:59:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 10:59:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:00:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:00:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:00:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:00:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:01:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:01:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:01:46 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:01:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:01:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:01:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:02:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:02:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:02:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:02:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:03:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:03:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:03:29 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:03:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:03:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:03:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:03:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:03:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:04:29 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:04:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:04:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:04:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:04:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:04:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:05:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:05:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:05:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:05:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:06:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:06:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:06:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:06:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:06:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:06:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:07:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:07:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:07:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:07:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:07:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:07:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:08:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:08:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:08:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:08:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:08:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:08:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:09:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:09:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:09:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:09:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:09:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:09:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:10:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:10:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:10:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:10:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:10:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:10:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:11:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:11:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:11:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:11:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:12:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:12:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:12:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:12:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:13:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:13:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:13:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:13:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:14:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:14:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:14:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:14:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:15:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:15:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:15:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:15:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:16:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:16:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:16:34 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:16:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:17:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:17:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:17:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:17:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:18:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:18:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:18:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:18:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:19:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:19:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:19:34 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:19:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:20:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:20:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:20:30 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:20:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:20:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:21:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:21:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:22:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:22:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:22:15 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:22:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:22:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:22:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:23:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:23:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:23:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:23:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:23:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:23:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:24:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:24:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:24:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:24:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:24:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:24:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:25:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:25:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:25:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:25:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:25:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:25:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:26:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:26:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:26:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:26:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:26:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:26:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:27:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:27:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:27:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:27:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:27:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:28:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:28:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:28:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:28:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:28:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:28:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:29:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:29:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:29:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:29:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:29:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:29:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:30:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:30:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:30:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:30:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:30:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:30:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:31:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:31:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:31:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:31:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:31:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:31:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:32:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:32:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:32:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:32:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:32:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:32:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:33:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:33:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:33:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:33:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:33:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:33:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:34:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:34:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:34:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:34:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:34:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:34:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:35:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:35:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:35:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:35:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:35:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:35:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:36:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:36:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:36:23 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:36:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:36:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:36:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:37:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:37:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:37:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:37:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:37:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:37:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:38:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:38:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:38:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:38:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:38:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:38:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:39:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:39:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:39:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:39:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:39:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 11/20/2024 11:39:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 11/20/2024 11:39:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:39:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:40:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:40:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:40:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:40:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:40:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:40:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:41:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:41:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:41:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:41:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:41:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:41:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:42:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:42:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:42:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:42:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:42:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:42:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:43:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:43:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:43:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:43:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:43:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:43:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:44:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:44:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:44:11 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:44:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:44:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:44:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:45:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:45:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:45:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:45:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:45:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:45:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:46:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:46:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:46:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:46:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:46:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:46:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:47:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:47:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:47:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:47:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:47:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:47:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:48:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:48:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:48:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:48:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:48:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:48:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:49:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:49:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:49:34 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:49:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:49:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:49:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:50:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:50:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:50:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:50:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:50:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:50:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:51:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:51:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:51:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:51:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:51:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:51:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:52:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:52:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:52:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:52:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:52:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:52:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:53:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:53:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:53:32 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 83.110.84.134 11/20/2024 11:53:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134 11/20/2024 11:53:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:53:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:53:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:53:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:54:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:54:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:54:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:55:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:55:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:55:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:55:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:56:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:56:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:56:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:57:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:57:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:57:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:57:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:58:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:58:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:58:54 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:58:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:59:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 11:59:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 11:59:53 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 11:59:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:00:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:00:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:00:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:00:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:01:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:01:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:01:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:01:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:02:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:02:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:02:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:02:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:03:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:03:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:03:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:03:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:04:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:04:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:04:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:04:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:05:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:05:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:05:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:05:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:06:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:06:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:06:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:06:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:07:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:07:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:07:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:07:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:08:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:08:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:08:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:08:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:09:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:09:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:09:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:09:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:10:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:10:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:10:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:10:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:11:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:11:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:11:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:11:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:12:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:12:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:12:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:12:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:13:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:13:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:13:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:13:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:14:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:14:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:14:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:14:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:15:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:15:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:15:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:15:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:16:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:16:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:16:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:16:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:17:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:17:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:17:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:17:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:18:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:18:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:18:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:18:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:19:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:19:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:19:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:19:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:20:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:20:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:20:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:20:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:21:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:21:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:21:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:21:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:22:36 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:22:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:22:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:22:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:23:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 12:23:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:23:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:23:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:24:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:24:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:25:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:25:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:26:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:26:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:27:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:27:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:28:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:28:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:29:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:29:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:30:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:30:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:31:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:31:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:32:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:32:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:33:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:33:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:34:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:34:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:35:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:35:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:36:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:36:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:37:51 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 12:37:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 12:37:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:37:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:38:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:38:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 12:39:33 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 12:39:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:16:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:16:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 1:33:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:33:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 1:33:36 PM | Request Received onLoginClick=> userName: shabeer1776 | Client IP: 5.195.105.118 11/20/2024 1:33:36 PM | Response Sent => {"Result":"0","UserID":"174","UserRoleID":"12","UserLevelID":"73-B","UserName":"shabeer1776","Password":"iaV0mYij59iqFD/ESPoEqg==","tokenKey":"RH92YHMMAC"} | Client IP: 5.195.105.118 11/20/2024 1:33:36 PM | Request Received getUserModuleRights=> branchId:0userId: 174 | Client IP: 5.195.105.118 11/20/2024 1:33:37 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:33:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 1:33:37 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:33:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 1:33:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 1:33:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:33:38 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:33:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 1:33:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 1:33:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:33:40 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:33:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 1:33:40 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:33:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:34:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:34:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:35:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:35:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:36:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:36:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:37:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:37:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:38:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:38:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:39:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:39:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:40:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:40:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:41:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:41:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:42:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:42:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:43:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:43:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:44:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:44:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:45:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:45:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:46:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:46:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:47:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:47:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:48:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:48:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:49:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:49:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:50:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:50:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:51:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 83.110.84.123 11/20/2024 1:51:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 83.110.84.123 11/20/2024 1:51:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 83.110.84.123 11/20/2024 1:51:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 83.110.84.123 11/20/2024 1:51:32 PM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 83.110.84.123 11/20/2024 1:51:32 PM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"72SFR68R4H"} | Client IP: 83.110.84.123 11/20/2024 1:51:32 PM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 83.110.84.123 11/20/2024 1:51:33 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 83.110.84.123 11/20/2024 1:51:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 83.110.84.123 11/20/2024 1:51:33 PM | Request Received getDashboardList=> userId: 133, languageCode:Sp | Client IP: 83.110.84.123 11/20/2024 1:51:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.123 11/20/2024 1:51:36 PM | Request Received getDashboardList=> userId: 133, languageCode:Sp | Client IP: 83.110.84.123 11/20/2024 1:51:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.123 11/20/2024 1:51:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:51:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:51:39 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.123 11/20/2024 1:51:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.123 11/20/2024 1:51:44 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 83.110.84.123 11/20/2024 1:51:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 83.110.84.123 11/20/2024 1:51:46 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.123 11/20/2024 1:51:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.123 11/20/2024 1:51:49 PM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 83.110.84.123 11/20/2024 1:51:49 PM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"YNU0OTF72M"} | Client IP: 83.110.84.123 11/20/2024 1:51:49 PM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 83.110.84.123 11/20/2024 1:51:51 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.123 11/20/2024 1:51:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.123 11/20/2024 1:51:51 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.123 11/20/2024 1:51:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.123 11/20/2024 1:51:52 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.123 11/20/2024 1:51:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.123 11/20/2024 1:51:52 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.123 11/20/2024 1:51:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.123 11/20/2024 1:51:56 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:51:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":17.02,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":17.39,\"AvgWaitTime\":\"00:01:11\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:54\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:39:18\",\"MaxFFTime\":\"00:14:24\",\"AvgFFTime\":\"00:04:54\",\"PercentageFFTime\":10.65,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:32\",\"MaxWaitingTime\":\"00:04:45\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":4.26,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":4.35,\"AvgWaitTime\":\"00:05:29\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:28:42\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:57:24\",\"MaxFFTime\":\"00:49:02\",\"AvgFFTime\":\"00:28:42\",\"PercentageFFTime\":15.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:10:59\",\"MaxWaitingTime\":\"00:10:31\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":2.13,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":2.17,\"AvgWaitTime\":\"00:00:44\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:55\",\"MaxFFTime\":\"00:09:55\",\"AvgFFTime\":\"00:09:55\",\"PercentageFFTime\":2.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:44\",\"MaxWaitingTime\":\"00:00:44\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":14.89,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":13.04,\"AvgWaitTime\":\"00:08:59\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:17:26\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":2.13,\"UnqualifiedTickets\":0,\"FFTime\":\"01:44:41\",\"MaxFFTime\":\"00:44:36\",\"AvgFFTime\":\"00:17:26\",\"PercentageFFTime\":28.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:54\",\"MaxWaitingTime\":\"00:50:05\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":25.53,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":26.09,\"AvgWaitTime\":\"00:02:32\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:05:56\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:11:20\",\"MaxFFTime\":\"00:42:55\",\"AvgFFTime\":\"00:05:56\",\"PercentageFFTime\":19.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:30:24\",\"MaxWaitingTime\":\"00:08:38\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":36.17,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":36.96,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":52.94,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:26:15\",\"MaxFFTime\":\"00:18:19\",\"AvgFFTime\":\"00:05:04\",\"PercentageFFTime\":23.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:20:41\",\"MaxWaitingTime\":\"00:13:25\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"46 / 47 (97.87%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:09 | SLA: 68.09%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:01 | SLA: 82.61%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (2.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":4.91,\"AverageWaitingTimePerCategory\":1.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":28.70,\"AverageWaitingTimePerCategory\":5.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":9.92,\"AverageWaitingTimePerCategory\":0.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.45,\"AverageWaitingTimePerCategory\":8.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":5.94,\"AverageWaitingTimePerCategory\":2.53,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":4.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 1:52:06 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:52:07 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"TicketServed\":9,\"AvgServiceTime\":\"00:00:26\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"03:12:00\",\"ServingPercentage\":2.09,\"BackendPercentage\":0.00,\"IdlePercentage\":97.91,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"TicketServed\":11,\"AvgServiceTime\":\"00:09:41\",\"SLA\":81.82,\"DaysWorked\":1,\"LoggedTime\":\"04:52:14\",\"ServingPercentage\":36.48,\"BackendPercentage\":0.00,\"IdlePercentage\":63.52,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"TicketServed\":17,\"AvgServiceTime\":\"00:05:04\",\"SLA\":94.12,\"DaysWorked\":1,\"LoggedTime\":\"05:00:54\",\"ServingPercentage\":28.66,\"BackendPercentage\":0.00,\"IdlePercentage\":71.34,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"TicketServed\":5,\"AvgServiceTime\":\"00:20:11\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"03:18:45\",\"ServingPercentage\":50.78,\"BackendPercentage\":0.00,\"IdlePercentage\":49.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"TicketServed\":4,\"AvgServiceTime\":\"00:17:46\",\"SLA\":75.00,\"DaysWorked\":1,\"LoggedTime\":\"03:02:15\",\"ServingPercentage\":39.00,\"BackendPercentage\":0.00,\"IdlePercentage\":61.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"nowran.mohamed\",\"C5\",\"claire.maghmil\",\"C4\",\"sherin.george\",\"nadia.abuhasnah\",\"Ibtihal.Abdalla\",\"Aisha.omer\",\"shaiksultan\"],\"TicketServed\":[0,5,11,17,0,0,0,0,9,4],\"SLA\":[0.00,60.00,81.82,94.12,0.00,0.00,0.00,0.00,100.00,75.00],\"ServingPercentage\":[0.00,50.78,36.48,28.66,0.00,0.00,0.00,0.00,2.09,39.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,49.22,63.52,71.34,0.00,0.00,0.00,0.00,97.91,61.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 1:52:20 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:52:21 PM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"00:00:07\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":7,\"TicketsServedPercent\":15.22,\"AvgServiceTime\":\"00:00:32\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"TECHNICAL ASSISTANCE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"00:41:22\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":3,\"TicketsServedPercent\":6.52,\"AvgServiceTime\":\"00:06:03\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":17,\"TicketsServedPercent\":36.96,\"AvgServiceTime\":\"00:05:04\",\"SLAService\":94.12,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASH\",\"TicketsServed\":8,\"TicketsServedPercent\":17.39,\"AvgServiceTime\":\"00:04:54\",\"SLAService\":87.50,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CHEQUE\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"00:28:42\",\"SLAService\":50.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CREDIT CARD\",\"TicketsServed\":1,\"TicketsServedPercent\":2.17,\"AvgServiceTime\":\"00:09:55\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"NOT APPLICABLE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"WIRE TRANSFER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"00:10:50\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"00:24:42\",\"SLAService\":50.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"46 / 47 ( 97.87% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:08:01\"},{\"colName\":\"SLA Service\",\"colValue\":\"86.96%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"0.00\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":7,\"TicketsServedPercent\":15.22,\"AvgServiceTime\":\"0.01\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"TECHNICAL ASSISTANCE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"0.69\",\"SLAService\":\"0.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":3,\"TicketsServedPercent\":6.52,\"AvgServiceTime\":\"0.10\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":17,\"TicketsServedPercent\":36.96,\"AvgServiceTime\":\"0.08\",\"SLAService\":\"94.12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASH\",\"TicketsServed\":8,\"TicketsServedPercent\":17.39,\"AvgServiceTime\":\"0.08\",\"SLAService\":\"87.50\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CHEQUE\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"0.48\",\"SLAService\":\"50.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CREDIT CARD\",\"TicketsServed\":1,\"TicketsServedPercent\":2.17,\"AvgServiceTime\":\"0.17\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"NOT APPLICABLE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"WIRE TRANSFER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"0.18\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":2,\"TicketsServedPercent\":4.35,\"AvgServiceTime\":\"0.41\",\"SLAService\":\"50.00\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 1:52:32 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:52:32 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":17.02,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":17.39,\"AvgWaitTime\":\"00:01:11\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:54\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:39:18\",\"MaxFFTime\":\"00:14:24\",\"AvgFFTime\":\"00:04:54\",\"PercentageFFTime\":10.65,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:32\",\"MaxWaitingTime\":\"00:04:45\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":4.26,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":4.35,\"AvgWaitTime\":\"00:05:29\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:28:42\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:57:24\",\"MaxFFTime\":\"00:49:02\",\"AvgFFTime\":\"00:28:42\",\"PercentageFFTime\":15.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:10:59\",\"MaxWaitingTime\":\"00:10:31\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":2.13,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":2.17,\"AvgWaitTime\":\"00:00:44\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:55\",\"MaxFFTime\":\"00:09:55\",\"AvgFFTime\":\"00:09:55\",\"PercentageFFTime\":2.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:44\",\"MaxWaitingTime\":\"00:00:44\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":14.89,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":13.04,\"AvgWaitTime\":\"00:08:59\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:17:26\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":2.13,\"UnqualifiedTickets\":0,\"FFTime\":\"01:44:41\",\"MaxFFTime\":\"00:44:36\",\"AvgFFTime\":\"00:17:26\",\"PercentageFFTime\":28.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:54\",\"MaxWaitingTime\":\"00:50:05\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":25.53,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":26.09,\"AvgWaitTime\":\"00:02:32\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:05:56\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:11:20\",\"MaxFFTime\":\"00:42:55\",\"AvgFFTime\":\"00:05:56\",\"PercentageFFTime\":19.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:30:24\",\"MaxWaitingTime\":\"00:08:38\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":36.17,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":36.96,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":52.94,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:26:15\",\"MaxFFTime\":\"00:18:19\",\"AvgFFTime\":\"00:05:04\",\"PercentageFFTime\":23.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:20:41\",\"MaxWaitingTime\":\"00:13:25\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"46 / 47 (97.87%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:09 | SLA: 68.09%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:01 | SLA: 82.61%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (2.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":4.91,\"AverageWaitingTimePerCategory\":1.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":28.70,\"AverageWaitingTimePerCategory\":5.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":9.92,\"AverageWaitingTimePerCategory\":0.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.45,\"AverageWaitingTimePerCategory\":8.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":5.94,\"AverageWaitingTimePerCategory\":2.53,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":4.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 1:52:36 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:52:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:52:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:53:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:53:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:54:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 1:54:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 1:54:51 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.123 11/20/2024 1:54:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.123 11/20/2024 1:54:51 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.123 11/20/2024 1:54:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.123 11/20/2024 1:54:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:54:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:55:02 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-20 fto: 2024-11-20 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:55:02 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":17.02,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":17.39,\"AvgWaitTime\":\"00:01:11\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:54\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:39:18\",\"MaxFFTime\":\"00:14:24\",\"AvgFFTime\":\"00:04:54\",\"PercentageFFTime\":10.65,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:32\",\"MaxWaitingTime\":\"00:04:45\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":4.26,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":4.35,\"AvgWaitTime\":\"00:05:29\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:28:42\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:57:24\",\"MaxFFTime\":\"00:49:02\",\"AvgFFTime\":\"00:28:42\",\"PercentageFFTime\":15.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:10:59\",\"MaxWaitingTime\":\"00:10:31\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":2.13,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":2.17,\"AvgWaitTime\":\"00:00:44\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:55\",\"MaxFFTime\":\"00:09:55\",\"AvgFFTime\":\"00:09:55\",\"PercentageFFTime\":2.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:44\",\"MaxWaitingTime\":\"00:00:44\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":14.89,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":13.04,\"AvgWaitTime\":\"00:08:59\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:17:26\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":2.13,\"UnqualifiedTickets\":0,\"FFTime\":\"01:44:41\",\"MaxFFTime\":\"00:44:36\",\"AvgFFTime\":\"00:17:26\",\"PercentageFFTime\":28.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:54\",\"MaxWaitingTime\":\"00:50:05\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":25.53,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":26.09,\"AvgWaitTime\":\"00:02:32\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:05:56\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:11:20\",\"MaxFFTime\":\"00:42:55\",\"AvgFFTime\":\"00:05:56\",\"PercentageFFTime\":19.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:30:24\",\"MaxWaitingTime\":\"00:08:38\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":36.17,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":36.96,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":52.94,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:26:15\",\"MaxFFTime\":\"00:18:19\",\"AvgFFTime\":\"00:05:04\",\"PercentageFFTime\":23.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:20:41\",\"MaxWaitingTime\":\"00:13:25\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"46 / 47 (97.87%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:09 | SLA: 68.09%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:01 | SLA: 82.61%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (2.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":4.91,\"AverageWaitingTimePerCategory\":1.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":28.70,\"AverageWaitingTimePerCategory\":5.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":9.92,\"AverageWaitingTimePerCategory\":0.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.45,\"AverageWaitingTimePerCategory\":8.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":5.94,\"AverageWaitingTimePerCategory\":2.53,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":4.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 1:55:42 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2023-01-01 fto: 2023-12-31 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:55:47 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":911,\"PercentageIssuedTickets\":12.88,\"ServedTicketsPerCategory\":902,\"PercentageServedTickets\":13.41,\"AvgWaitTime\":\"00:04:37\",\"WaitingSLACount\":764,\"WaitingSLAPercentage\":83.86,\"AvgServiceTime\":\"00:08:38\",\"ServiceSLACount\":685,\"ServiceSLAPercentage\":75.94,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":7,\"FFTime\":\"-\",\"MaxFFTime\":\"11:10:47\",\"AvgFFTime\":\"00:08:38\",\"PercentageFFTime\":12.26,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:46:54\",\"MaxWaitingTime\":\"01:26:15\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":209,\"PercentageIssuedTickets\":2.96,\"ServedTicketsPerCategory\":209,\"PercentageServedTickets\":3.11,\"AvgWaitTime\":\"00:04:37\",\"WaitingSLACount\":181,\"WaitingSLAPercentage\":86.60,\"AvgServiceTime\":\"00:14:47\",\"ServiceSLACount\":110,\"ServiceSLAPercentage\":52.63,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"15:46:00\",\"AvgFFTime\":\"00:14:47\",\"PercentageFFTime\":4.87,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:06:02\",\"MaxWaitingTime\":\"00:48:59\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":458,\"PercentageIssuedTickets\":6.48,\"ServedTicketsPerCategory\":457,\"PercentageServedTickets\":6.79,\"AvgWaitTime\":\"00:04:45\",\"WaitingSLACount\":407,\"WaitingSLAPercentage\":88.86,\"AvgServiceTime\":\"00:08:52\",\"ServiceSLACount\":343,\"ServiceSLAPercentage\":75.05,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"15:24:36\",\"AvgFFTime\":\"00:08:52\",\"PercentageFFTime\":6.39,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:17:03\",\"MaxWaitingTime\":\"01:49:13\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":839,\"PercentageIssuedTickets\":11.86,\"ServedTicketsPerCategory\":712,\"PercentageServedTickets\":10.59,\"AvgWaitTime\":\"00:05:13\",\"WaitingSLACount\":506,\"WaitingSLAPercentage\":60.31,\"AvgServiceTime\":\"00:08:30\",\"ServiceSLACount\":569,\"ServiceSLAPercentage\":79.92,\"NoShowTickets\":110,\"PercentageNoShowTickets\":1.56,\"UnqualifiedTickets\":17,\"FFTime\":\"-\",\"MaxFFTime\":\"16:41:49\",\"AvgFFTime\":\"00:08:30\",\"PercentageFFTime\":9.54,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:36:20\",\"MaxWaitingTime\":\"02:25:55\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":137,\"PercentageIssuedTickets\":1.94,\"ServedTicketsPerCategory\":136,\"PercentageServedTickets\":2.02,\"AvgWaitTime\":\"00:05:46\",\"WaitingSLACount\":108,\"WaitingSLAPercentage\":78.83,\"AvgServiceTime\":\"00:09:07\",\"ServiceSLACount\":98,\"ServiceSLAPercentage\":72.06,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"17:10:35\",\"AvgFFTime\":\"00:09:07\",\"PercentageFFTime\":1.95,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:04:49\",\"MaxWaitingTime\":\"00:34:37\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":2170,\"PercentageIssuedTickets\":30.68,\"ServedTicketsPerCategory\":2016,\"PercentageServedTickets\":29.97,\"AvgWaitTime\":\"00:04:54\",\"WaitingSLACount\":1368,\"WaitingSLAPercentage\":63.04,\"AvgServiceTime\":\"00:11:45\",\"ServiceSLACount\":1377,\"ServiceSLAPercentage\":68.30,\"NoShowTickets\":116,\"PercentageNoShowTickets\":1.64,\"UnqualifiedTickets\":38,\"FFTime\":\"-\",\"MaxFFTime\":\"06:41:40\",\"AvgFFTime\":\"00:11:45\",\"PercentageFFTime\":37.34,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:42:08\",\"MaxWaitingTime\":\"02:06:47\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":2332,\"PercentageIssuedTickets\":32.98,\"ServedTicketsPerCategory\":2278,\"PercentageServedTickets\":33.87,\"AvgWaitTime\":\"00:03:45\",\"WaitingSLACount\":1691,\"WaitingSLAPercentage\":72.51,\"AvgServiceTime\":\"00:07:38\",\"ServiceSLACount\":1785,\"ServiceSLAPercentage\":78.36,\"NoShowTickets\":7,\"PercentageNoShowTickets\":0.10,\"UnqualifiedTickets\":47,\"FFTime\":\"-\",\"MaxFFTime\":\"08:17:17\",\"AvgFFTime\":\"00:07:38\",\"PercentageFFTime\":27.40,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:12:45\",\"MaxWaitingTime\":\"03:45:20\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":0.23,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":0.24,\"AvgWaitTime\":\"00:06:20\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":87.50,\"AvgServiceTime\":\"00:09:53\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"02:38:15\",\"AvgFFTime\":\"00:09:53\",\"PercentageFFTime\":0.25,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:41:30\",\"MaxWaitingTime\":\"00:44:45\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6726 / 7072 (95.11%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:32 | SLA: 71.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:26 | SLA: 73.97%\"},{\"colName\":\"No Show\",\"colValue\":\"235 (3.32%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.63,\"AverageWaitingTimePerCategory\":4.63,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":14.79,\"AverageWaitingTimePerCategory\":4.62,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.88,\"AverageWaitingTimePerCategory\":4.76,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":8.51,\"AverageWaitingTimePerCategory\":5.23,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":9.13,\"AverageWaitingTimePerCategory\":5.77,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":11.77,\"AverageWaitingTimePerCategory\":4.92,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.64,\"AverageWaitingTimePerCategory\":3.76,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":9.89,\"AverageWaitingTimePerCategory\":6.34,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 1:55:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:55:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:56:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:56:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:57:06 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2023-01-01 fto: 2023-12-31 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 1:57:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:57:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:58:16 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 11/20/2024 1:58:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 11/20/2024 1:58:40 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:58:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 1:59:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 1:59:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:00:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:00:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:00:55 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.227.68 11/20/2024 2:00:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.227.68 11/20/2024 2:00:56 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.68 11/20/2024 2:00:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.68 11/20/2024 2:00:56 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.68 11/20/2024 2:00:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.68 11/20/2024 2:01:03 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.68 11/20/2024 2:01:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:01:28 PM | Request Received getUserModuleRights=> branchId:136userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:01:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:01:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:01:54 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:02:32 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:02:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:02:35 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.68 11/20/2024 2:02:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.68 11/20/2024 2:02:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.68 11/20/2024 2:02:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:02:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.227.68 11/20/2024 2:02:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.227.68 11/20/2024 2:02:40 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 51.39.227.68 11/20/2024 2:02:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 51.39.227.68 11/20/2024 2:02:46 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.227.68 11/20/2024 2:02:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:02:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:02:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:03:01 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eCASH\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:37\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e83.86\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e764\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:08:25\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e76.86\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e13.53\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:06:20\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"40\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.86\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:09:09\",\"ServiceSLAPercentage\":\"437.50\",\"ServiceSLACount\":\"35\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.86\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:08\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"90\",\"ServedTicketsPerCategory\":\"18\",\"PercentageServedTickets\":\"1.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:44\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"110\",\"ServedTicketsPerCategory\":\"22\",\"PercentageServedTickets\":\"2.38\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:25\",\"ServiceSLAPercentage\":\"489.36\",\"ServiceSLACount\":\"230\",\"ServedTicketsPerCategory\":\"47\",\"PercentageServedTickets\":\"5.08\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"01:35:54\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:31\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"75\",\"ServedTicketsPerCategory\":\"15\",\"PercentageServedTickets\":\"1.62\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:11:33\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:48\",\"ServiceSLAPercentage\":\"475.83\",\"ServiceSLACount\":\"1575\",\"ServedTicketsPerCategory\":\"331\",\"PercentageServedTickets\":\"35.78\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Exit Guarnte Deposit\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:00:06\",\"ServiceSLAPercentage\":\"400.00\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:08:34\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"40\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.86\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:13:42\",\"ServiceSLAPercentage\":\"428.57\",\"ServiceSLACount\":\"60\",\"ServedTicketsPerCategory\":\"14\",\"PercentageServedTickets\":\"1.51\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:27\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.43\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:16:56\",\"ServiceSLAPercentage\":\"18.18\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"22\",\"PercentageServedTickets\":\"2.38\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:41\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.43\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:01:18\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:09:34\",\"ServiceSLAPercentage\":\"466.67\",\"ServiceSLACount\":\"140\",\"ServedTicketsPerCategory\":\"30\",\"PercentageServedTickets\":\"3.24\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:34:51\",\"ServiceSLAPercentage\":\"166.67\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.32\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:23\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.43\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:09:29\",\"ServiceSLAPercentage\":\"455.88\",\"ServiceSLACount\":\"155\",\"ServedTicketsPerCategory\":\"34\",\"PercentageServedTickets\":\"3.68\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:53\",\"ServiceSLAPercentage\":\"428.57\",\"ServiceSLACount\":\"30\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.76\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:06:58\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.43\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:06:56\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"14\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.22\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:06:50\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:01:32\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.32\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Initial App Fees\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:05\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"35\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.76\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:25\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"60\",\"ServedTicketsPerCategory\":\"12\",\"PercentageServedTickets\":\"1.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:07:52\",\"ServiceSLAPercentage\":\"483.33\",\"ServiceSLACount\":\"145\",\"ServedTicketsPerCategory\":\"30\",\"PercentageServedTickets\":\"3.24\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:10:21\",\"ServiceSLAPercentage\":\"560.00\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.54\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:15:35\",\"ServiceSLAPercentage\":\"333.33\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.32\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:04:30\",\"ServiceSLAPercentage\":\"484.38\",\"ServiceSLACount\":\"155\",\"ServedTicketsPerCategory\":\"32\",\"PercentageServedTickets\":\"3.46\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:09:24\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.32\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:05:16\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"40\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.86\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:06:34\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"65\",\"ServedTicketsPerCategory\":\"13\",\"PercentageServedTickets\":\"1.41\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:08:20\",\"ServiceSLAPercentage\":\"476.96\",\"ServiceSLACount\":\"1035\",\"ServedTicketsPerCategory\":\"217\",\"PercentageServedTickets\":\"23.46\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa File Open\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:04:26\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"83.86\",\"WaitingSLACount\":\"764\",\"AvgServiceTime\":\"00:16:17\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.11\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eCASHIER\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eCHEQUE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:37\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e86.60\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e181\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:14:39\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e53.08\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e3.09\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:17:46\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:31:20\",\"ServiceSLAPercentage\":\"250.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:07:40\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"1.90\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:03:36\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"2.37\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:20:11\",\"ServiceSLAPercentage\":\"260.87\",\"ServiceSLACount\":\"240\",\"ServedTicketsPerCategory\":\"92\",\"PercentageServedTickets\":\"43.60\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Occpationl Lic\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:11:40\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"1.90\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:16:27\",\"ServiceSLAPercentage\":\"416.67\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"2.84\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:00:15\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:14:13\",\"ServiceSLAPercentage\":\"444.44\",\"ServiceSLACount\":\"40\",\"ServedTicketsPerCategory\":\"9\",\"PercentageServedTickets\":\"4.27\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:05:52\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:05:07\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:10:14\",\"ServiceSLAPercentage\":\"472.22\",\"ServiceSLACount\":\"85\",\"ServedTicketsPerCategory\":\"18\",\"PercentageServedTickets\":\"8.53\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:14:51\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:48:24\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:21:00\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:07:26\",\"ServiceSLAPercentage\":\"475.00\",\"ServiceSLACount\":\"285\",\"ServedTicketsPerCategory\":\"60\",\"PercentageServedTickets\":\"28.44\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:04:37\",\"WaitingSLAPercentage\":\"86.60\",\"WaitingSLACount\":\"181\",\"AvgServiceTime\":\"00:18:35\",\"ServiceSLAPercentage\":\"250.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eCREDIT CARD\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:45\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e88.86\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e407\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:08:15\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e77.60\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e7.18\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:04:34\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.81\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:07:01\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"55\",\"ServedTicketsPerCategory\":\"11\",\"PercentageServedTickets\":\"2.24\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:30\",\"ServiceSLAPercentage\":\"461.54\",\"ServiceSLACount\":\"120\",\"ServedTicketsPerCategory\":\"26\",\"PercentageServedTickets\":\"5.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Contrctr Reg Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:11:05\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:07:36\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"90\",\"ServedTicketsPerCategory\":\"18\",\"PercentageServedTickets\":\"3.67\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:05:10\",\"ServiceSLAPercentage\":\"469.39\",\"ServiceSLACount\":\"230\",\"ServedTicketsPerCategory\":\"49\",\"PercentageServedTickets\":\"9.98\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:01:37\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:10:22\",\"ServiceSLAPercentage\":\"437.50\",\"ServiceSLACount\":\"35\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"1.63\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:33\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:08:39\",\"ServiceSLAPercentage\":\"468.35\",\"ServiceSLACount\":\"740\",\"ServedTicketsPerCategory\":\"158\",\"PercentageServedTickets\":\"32.18\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Exit Guarnte Deposit\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:05:28\",\"ServiceSLAPercentage\":\"400.00\",\"ServiceSLACount\":\"16\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.81\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:30\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:08:21\",\"ServiceSLAPercentage\":\"464.29\",\"ServiceSLACount\":\"65\",\"ServedTicketsPerCategory\":\"14\",\"PercentageServedTickets\":\"2.85\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:02:24\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:50\",\"ServiceSLAPercentage\":\"350.00\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"1.63\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:00:15\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:15\",\"ServiceSLAPercentage\":\"482.76\",\"ServiceSLACount\":\"280\",\"ServedTicketsPerCategory\":\"58\",\"PercentageServedTickets\":\"11.81\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:20\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:06:36\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"1.02\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:04:58\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:08:18\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:00:19\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:09:32\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:06:38\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.41\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:07:43\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"30\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"1.22\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:12:37\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"35\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"1.02\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:13:46\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.61\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:07:41\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.61\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:05:11\",\"ServiceSLAPercentage\":\"479.17\",\"ServiceSLACount\":\"230\",\"ServedTicketsPerCategory\":\"48\",\"PercentageServedTickets\":\"9.78\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:11:26\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.41\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:07:16\",\"ServiceSLAPercentage\":\"466.67\",\"ServiceSLACount\":\"70\",\"ServedTicketsPerCategory\":\"15\",\"PercentageServedTickets\":\"3.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:05:17\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"35\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"1.43\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:04:45\",\"WaitingSLAPercentage\":\"88.86\",\"WaitingSLACount\":\"407\",\"AvgServiceTime\":\"00:10:34\",\"ServiceSLAPercentage\":\"442.31\",\"ServiceSLACount\":\"115\",\"ServedTicketsPerCategory\":\"26\",\"PercentageServedTickets\":\"5.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eCUSTOMER SERVICES\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:05:13\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e60.31\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e506\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:08:30\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e79.92\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e10.41\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:17:42\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"14\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.28\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Leasing Inquiries\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:03:53\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"8\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.56\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Reg Inquiry\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:16:10\",\"ServiceSLAPercentage\":\"168.66\",\"ServiceSLACount\":\"366\",\"ServedTicketsPerCategory\":\"217\",\"PercentageServedTickets\":\"30.48\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General DHCA Inquiry\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:05:45\",\"ServiceSLAPercentage\":\"180.15\",\"ServiceSLACount\":\"472\",\"ServedTicketsPerCategory\":\"262\",\"PercentageServedTickets\":\"36.80\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Helthcare Regulation\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:05:11\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"26\",\"ServedTicketsPerCategory\":\"13\",\"PercentageServedTickets\":\"1.83\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Masaar Tech Support\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:03:03\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.28\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Massar Gen Support\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:04:02\",\"ServiceSLAPercentage\":\"199.01\",\"ServiceSLACount\":\"402\",\"ServedTicketsPerCategory\":\"202\",\"PercentageServedTickets\":\"28.37\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:01:10\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.14\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Cmpny Name chnge\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:03:04\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.14\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Doc Attestation\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:16:49\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.28\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Request\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:03:15\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.28\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:00:46\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.42\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:05:13\",\"WaitingSLAPercentage\":\"60.31\",\"WaitingSLACount\":\"506\",\"AvgServiceTime\":\"00:00:22\",\"ServiceSLAPercentage\":\"800.00\",\"ServiceSLACount\":\"8\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.14\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eNOT APPLICABLE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:05:46\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e78.83\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e108\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:08:59\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e73.19\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e2.02\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:06:26\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"2.17\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:06:24\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:04:42\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"2.17\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:03:14\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"2.90\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:16:35\",\"ServiceSLAPercentage\":\"250.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:09:08\",\"ServiceSLAPercentage\":\"446.43\",\"ServiceSLACount\":\"125\",\"ServedTicketsPerCategory\":\"28\",\"PercentageServedTickets\":\"20.29\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:06:50\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"135\",\"ServedTicketsPerCategory\":\"27\",\"PercentageServedTickets\":\"19.57\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:09:29\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:06:56\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"3.62\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:01:51\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:12:19\",\"ServiceSLAPercentage\":\"333.33\",\"ServiceSLACount\":\"60\",\"ServedTicketsPerCategory\":\"18\",\"PercentageServedTickets\":\"13.04\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng NOC Aprovl fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:03:07\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:06:11\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:16:05\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:13:49\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"2.17\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:10:28\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:08:21\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:25:28\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:03:52\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"3.62\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:06:51\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:01:59\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:02:00\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"14\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:05:25\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:01:44\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:12:47\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:07:21\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"1.45\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:04:33\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"2.17\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:13:04\",\"ServiceSLAPercentage\":\"454.55\",\"ServiceSLACount\":\"50\",\"ServedTicketsPerCategory\":\"11\",\"PercentageServedTickets\":\"7.97\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:01:44\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:05:46\",\"WaitingSLAPercentage\":\"78.83\",\"WaitingSLACount\":\"108\",\"AvgServiceTime\":\"00:00:07\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.72\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eREG AND LICENSING\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:54\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e63.04\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1368\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:11:48\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e68.03\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e29.36\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Leasing Inquiries\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:02:04\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.15\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Parking Services\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:01:10\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;DeReg by Authority\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:05:12\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Reg Inquiry\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:19:08\",\"ServiceSLAPercentage\":\"165.44\",\"ServiceSLACount\":\"1216\",\"ServedTicketsPerCategory\":\"735\",\"PercentageServedTickets\":\"36.60\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General DHCA Inquiry\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:07:57\",\"ServiceSLAPercentage\":\"161.69\",\"ServiceSLACount\":\"1148\",\"ServedTicketsPerCategory\":\"710\",\"PercentageServedTickets\":\"35.36\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Helthcare Regulation\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:06:44\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"48\",\"ServedTicketsPerCategory\":\"24\",\"PercentageServedTickets\":\"1.20\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Locatn RmveDownsize\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:03:21\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.10\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Masaar Tech Support\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:00:48\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.15\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Massar Gen Support\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:06:40\",\"ServiceSLAPercentage\":\"193.87\",\"ServiceSLACount\":\"886\",\"ServedTicketsPerCategory\":\"457\",\"PercentageServedTickets\":\"22.76\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Aply Cmrcial Lic\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:11:38\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"16\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.40\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:06:06\",\"ServiceSLAPercentage\":\"700.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:16:55\",\"ServiceSLAPercentage\":\"560.00\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.25\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change of Bank\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:35:05\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Chng Fnancl Year\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:07:53\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Cmpny Name chnge\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:10:15\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Comercial Permit\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:02:35\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeReg by Company\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:10:59\",\"ServiceSLAPercentage\":\"160.00\",\"ServiceSLACount\":\"8\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.25\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Doc Attestation\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:04:32\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"22\",\"ServedTicketsPerCategory\":\"11\",\"PercentageServedTickets\":\"0.55\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:10:02\",\"ServiceSLAPercentage\":\"194.29\",\"ServiceSLACount\":\"68\",\"ServedTicketsPerCategory\":\"35\",\"PercentageServedTickets\":\"1.74\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Cpitl Incr\",\"AvgWaitTime\":\"00:04:54\",\"WaitingSLAPercentage\":\"63.04\",\"WaitingSLACount\":\"1368\",\"AvgServiceTime\":\"00:07:54\",\"ServiceSLAPercentage\":\"200.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.15\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eTECHNICAL ASSISTANCE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:03:45\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e72.51\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1691\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:07:26\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e78.83\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e34.19\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:26\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:02\",\"ServiceSLAPercentage\":\"81.82\",\"ServiceSLACount\":\"9\",\"ServedTicketsPerCategory\":\"11\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:06:01\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.04\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:41\",\"ServiceSLAPercentage\":\"76.39\",\"ServiceSLACount\":\"55\",\"ServedTicketsPerCategory\":\"72\",\"PercentageServedTickets\":\"3.08\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:08:02\",\"ServiceSLAPercentage\":\"76.32\",\"ServiceSLACount\":\"29\",\"ServedTicketsPerCategory\":\"38\",\"PercentageServedTickets\":\"1.63\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:54\",\"ServiceSLAPercentage\":\"93.02\",\"ServiceSLACount\":\"40\",\"ServedTicketsPerCategory\":\"43\",\"PercentageServedTickets\":\"1.84\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:18\",\"ServiceSLAPercentage\":\"88.89\",\"ServiceSLACount\":\"32\",\"ServedTicketsPerCategory\":\"36\",\"PercentageServedTickets\":\"1.54\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:08:41\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.34\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:21\",\"ServiceSLAPercentage\":\"62.50\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"16\",\"PercentageServedTickets\":\"0.68\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:02:18\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:11:46\",\"ServiceSLAPercentage\":\"42.86\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:38\",\"ServiceSLAPercentage\":\"62.50\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.34\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:07:02\",\"ServiceSLAPercentage\":\"64.52\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"31\",\"PercentageServedTickets\":\"1.33\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:22\",\"ServiceSLAPercentage\":\"75.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.17\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:16:39\",\"ServiceSLAPercentage\":\"30.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"20\",\"PercentageServedTickets\":\"0.86\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:12\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"8\",\"ServedTicketsPerCategory\":\"12\",\"PercentageServedTickets\":\"0.51\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:12\",\"ServiceSLAPercentage\":\"73.81\",\"ServiceSLACount\":\"31\",\"ServedTicketsPerCategory\":\"42\",\"PercentageServedTickets\":\"1.80\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:56\",\"ServiceSLAPercentage\":\"71.43\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:02:15\",\"ServiceSLAPercentage\":\"85.71\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:00:23\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:38\",\"ServiceSLAPercentage\":\"71.43\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"35\",\"PercentageServedTickets\":\"1.50\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:56\",\"ServiceSLAPercentage\":\"73.68\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"38\",\"PercentageServedTickets\":\"1.63\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:08:47\",\"ServiceSLAPercentage\":\"74.37\",\"ServiceSLACount\":\"1094\",\"ServedTicketsPerCategory\":\"1471\",\"PercentageServedTickets\":\"62.92\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:03\",\"ServiceSLAPercentage\":\"88.49\",\"ServiceSLACount\":\"123\",\"ServedTicketsPerCategory\":\"139\",\"PercentageServedTickets\":\"5.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:30\",\"ServiceSLAPercentage\":\"75.17\",\"ServiceSLACount\":\"215\",\"ServedTicketsPerCategory\":\"286\",\"PercentageServedTickets\":\"12.23\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eWIRE TRANSFER\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:06:20\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e87.50\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e14\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:09:53\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.23\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:20:38\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"6.25\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:10:41\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"18.75\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:01:47\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"6.25\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:23:44\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"6.25\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:07:30\",\"ServiceSLAPercentage\":\"400.00\",\"ServiceSLACount\":\"16\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"25.00\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:07:59\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"18.75\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:06:20\",\"WaitingSLAPercentage\":\"87.50\",\"WaitingSLACount\":\"14\",\"AvgServiceTime\":\"00:08:41\",\"ServiceSLAPercentage\":\"500.00\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"18.75\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 2:03:38 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:03:38 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:03:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:03:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:03:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:04:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:04:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:04:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:04:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:05:25 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eCASH\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:01:11\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e8\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:04:54\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e87.50\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e8\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e8\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e17.39\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Contrctr Reg Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:06:02\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"12.50\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Ext Wayfndng Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:01:56\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"12.50\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Modification Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:02:09\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"37.50\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Exit Guarnte Deposit\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng NOC Aprovl fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Occpationl Lic\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:14:24\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"12.50\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Payment Follow Up\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL AOA Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Initial App Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA and AOA Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Permit Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Capitl Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:05:13\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"25.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa File Open\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:01:11\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eCASHIER\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eCHEQUE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:05:29\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:28:42\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e4.35\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Contrctr Reg Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Ext Wayfndng Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Modification Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Exit Guarnte Deposit\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"00:49:02\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"50.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng NOC Aprovl fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Occpationl Lic\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Payment Follow Up\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL AOA Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Initial App Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA and AOA Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Permit Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Capitl Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"00:08:22\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"50.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa File Open\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:05:29\",\"WaitingSLAPercentage\":\"50.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eCREDIT CARD\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:44\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:09:55\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e2.17\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Contrctr Reg Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Ext Wayfndng Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"00:09:55\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Modification Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Exit Guarnte Deposit\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng NOC Aprovl fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Occpationl Lic\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Payment Follow Up\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL AOA Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Initial App Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA and AOA Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Permit Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Capitl Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa File Open\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:00:44\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"1\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eCUSTOMER SERVICES\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:08:59\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e71.43\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:17:26\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e13.04\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;C37 Prvt Med Wrkspac\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Society\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS DHCA\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Leasing Inquiries\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Parking Services\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;DeReg by Authority\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;DHCC Cmpny Contnutn \",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Reg Inquiry\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"00:20:45\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"66.67\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General DHCA Inquiry\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Helthcare Regulation\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Locatn RmveDownsize\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Masaar Tech Support\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Massar Gen Support\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS Amalgamation\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS Amend MOA AOA \",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS Location Change\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS ReDomiciliation\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Redction Share Cpitl\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Reissu MOA AOA Doc\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Amend Company\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Aply Cmrcial Lic\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"00:03:28\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"16.67\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Branch to LLC\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change of Bank\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Chng Fnancl Year\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Cmpny Name chnge\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Comercial Permit\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeReg by Company\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Doc Attestation\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Request\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Upsizng\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Cpitl Incr\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"00:18:13\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"16.67\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL UBO\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:08:59\",\"WaitingSLAPercentage\":\"71.43\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eNOT APPLICABLE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Contrctr Reg Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Ext Wayfndng Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Modification Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng NOC Aprovl fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Occpationl Lic\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Payment Follow Up\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL AOA Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Initial App Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA and AOA Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Permit Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Capitl Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa File Open\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eREG AND LICENSING\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:02:32\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e8\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:05:56\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e83.33\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e12\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e12\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e26.09\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;C37 Prvt Med Wrkspac\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Society\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS DHCA\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Leasing Inquiries\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;CS Parking Services\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;DeReg by Authority\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;DHCC Cmpny Contnutn \",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Reg Inquiry\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:02:11\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"83.33\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General DHCA Inquiry\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Helthcare Regulation\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Locatn RmveDownsize\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Masaar Tech Support\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Massar Gen Support\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS Amalgamation\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS Amend MOA AOA \",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS Location Change\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;MS ReDomiciliation\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Redction Share Cpitl\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Reissu MOA AOA Doc\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Amend Company\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:42:55\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"8.33\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Aply Cmrcial Lic\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Branch to LLC\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change of Bank\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Chng Fnancl Year\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Cmpny Name chnge\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Comercial Permit\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeReg by Company\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Doc Attestation\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Request\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Upsizng\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Cpitl Incr\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"00:06:29\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"8.33\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL UBO\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:02:32\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"8\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eTECHNICAL ASSISTANCE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:44\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e52.94\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e9\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:05:04\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e94.12\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e17\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e17\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e36.96\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"00:02:08\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"11.76\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Correction \",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Cancelation\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"00:05:28\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"9\",\"ServedTicketsPerCategory\":\"9\",\"PercentageServedTickets\":\"52.94\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:04:44\",\"WaitingSLAPercentage\":\"52.94\",\"WaitingSLACount\":\"9\",\"AvgServiceTime\":\"00:05:26\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"35.29\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\"\\u003cstrong\\u003eWIRE TRANSFER\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emirates ID Fine\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Retyping\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Emplymnt Lettr Attst\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Contrctr Reg Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Design Rview Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Ext Wayfndng Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng FitOut Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Gen Fee Inquiry\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Isolatn Tag Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Modification Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Renewals Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Eng Work permit Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Exit Guarnte Deposit\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Fees Inquiry\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Immigration Printout\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Genral Fee Inq\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Intrnl Wyfndng\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng New Renewal\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng NOC Aprovl fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Occpationl Lic\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Resrvation Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Lesng Securty Depost\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Medicl Srvics Upgrde\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parking Gen Fee Inq\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Lost Damagd\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng Mnual Collctn\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Parkng New Renewal\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Payment Follow Up\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL AOA Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Director\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Change Manager\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL DeRegstratn fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL General Fees Inq\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Initial App Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Letter Issuance\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse New Renwl\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Licnse Rnstatmnt\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Location Change\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA and AOA Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL MOA Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Activity Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL New Permit Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Notarization Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;RL Share Capitl Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Urgent Visa Stamping\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Application Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Cancelation Fee\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Fine\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa TopUp Fees\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Deposit\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa File Open\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;VisitVisa Imigration\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 2:05:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:05:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:05:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:05:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:06:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:06:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:06:46 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 11/20/2024 2:06:46 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"S1MSP9N8M9"} | Client IP: 5.195.105.118 11/20/2024 2:06:46 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 11/20/2024 2:06:48 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 11/20/2024 2:06:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 11/20/2024 2:06:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 2:06:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:06:49 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/20/2024 2:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 2:06:49 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/20/2024 2:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 2:06:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 11/20/2024 2:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:06:51 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 11/20/2024 2:06:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 11/20/2024 2:06:51 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:06:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:06:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:06:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:07:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:07:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:07:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:07:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:07:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:07:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:08:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:08:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:08:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:08:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:08:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:08:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:09:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:09:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:09:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:09:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:09:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:09:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:10:04 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2023-01-01 fto: 2023-12-31 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 2:10:32 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:03:45\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e72.51\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1691\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:07:26\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e78.83\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:26\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:02\",\"ServiceSLAPercentage\":\"81.82\",\"ServiceSLACount\":\"9\",\"ServedTicketsPerCategory\":\"11\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:06:01\",\"ServiceSLAPercentage\":\"0.00\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.04\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:41\",\"ServiceSLAPercentage\":\"76.39\",\"ServiceSLACount\":\"55\",\"ServedTicketsPerCategory\":\"72\",\"PercentageServedTickets\":\"3.08\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:08:02\",\"ServiceSLAPercentage\":\"76.32\",\"ServiceSLACount\":\"29\",\"ServedTicketsPerCategory\":\"38\",\"PercentageServedTickets\":\"1.63\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:54\",\"ServiceSLAPercentage\":\"93.02\",\"ServiceSLACount\":\"40\",\"ServedTicketsPerCategory\":\"43\",\"PercentageServedTickets\":\"1.84\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:18\",\"ServiceSLAPercentage\":\"88.89\",\"ServiceSLACount\":\"32\",\"ServedTicketsPerCategory\":\"36\",\"PercentageServedTickets\":\"1.54\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:08:41\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.34\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:21\",\"ServiceSLAPercentage\":\"62.50\",\"ServiceSLACount\":\"10\",\"ServedTicketsPerCategory\":\"16\",\"PercentageServedTickets\":\"0.68\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:02:18\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:11:46\",\"ServiceSLAPercentage\":\"42.86\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:38\",\"ServiceSLAPercentage\":\"62.50\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.34\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:07:02\",\"ServiceSLAPercentage\":\"64.52\",\"ServiceSLACount\":\"20\",\"ServedTicketsPerCategory\":\"31\",\"PercentageServedTickets\":\"1.33\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:22\",\"ServiceSLAPercentage\":\"75.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.17\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:16:39\",\"ServiceSLAPercentage\":\"30.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"20\",\"PercentageServedTickets\":\"0.86\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:12\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"8\",\"ServedTicketsPerCategory\":\"12\",\"PercentageServedTickets\":\"0.51\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:03:12\",\"ServiceSLAPercentage\":\"73.81\",\"ServiceSLACount\":\"31\",\"ServedTicketsPerCategory\":\"42\",\"PercentageServedTickets\":\"1.80\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:56\",\"ServiceSLAPercentage\":\"71.43\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:02:15\",\"ServiceSLAPercentage\":\"85.71\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"7\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:00:23\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:38\",\"ServiceSLAPercentage\":\"71.43\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"35\",\"PercentageServedTickets\":\"1.50\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:56\",\"ServiceSLAPercentage\":\"73.68\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"38\",\"PercentageServedTickets\":\"1.63\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:08:47\",\"ServiceSLAPercentage\":\"74.37\",\"ServiceSLACount\":\"1094\",\"ServedTicketsPerCategory\":\"1471\",\"PercentageServedTickets\":\"62.92\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:05:03\",\"ServiceSLAPercentage\":\"88.49\",\"ServiceSLACount\":\"123\",\"ServedTicketsPerCategory\":\"139\",\"PercentageServedTickets\":\"5.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:03:45\",\"WaitingSLAPercentage\":\"72.51\",\"WaitingSLACount\":\"1691\",\"AvgServiceTime\":\"00:04:30\",\"ServiceSLAPercentage\":\"75.17\",\"ServiceSLACount\":\"215\",\"ServedTicketsPerCategory\":\"286\",\"PercentageServedTickets\":\"12.23\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 2:10:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:10:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:10:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:10:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:11:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:11:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:11:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:11:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:11:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:11:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:11:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:11:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:12:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:12:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:12:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:12:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:13:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:13:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:13:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:13:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:13:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:13:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:14:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:14:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:14:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:14:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:14:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:14:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:15:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:15:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:15:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:15:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:15:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:15:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:16:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:16:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:16:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:16:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:16:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:16:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:16:56 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:17:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:17:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:17:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:17:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:17:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:17:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:17:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:17:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:18:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:18:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:18:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:18:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:19:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:19:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:19:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:19:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:20:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:20:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:20:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:20:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:20:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:20:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:21:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:21:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:21:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:21:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:21:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:21:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:22:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:22:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:22:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:22:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:22:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:22:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:23:07 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:23:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:23:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:23:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:23:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:23:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:23:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:23:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:24:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:24:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:24:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:24:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:24:38 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:24:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:24:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:25:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:25:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:25:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:25:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:25:48 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-01-01 fto: 2024-10-31 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 2:25:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:25:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:26:02 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e74.91\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1738\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:07:57\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e76.64\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e2303\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e2303\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:03:26\",\"ServiceSLAPercentage\":\"60.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:08:04\",\"ServiceSLAPercentage\":\"1.37\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"146\",\"PercentageServedTickets\":\"0.24\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:15:06\",\"ServiceSLAPercentage\":\"16.07\",\"ServiceSLACount\":\"67\",\"ServedTicketsPerCategory\":\"417\",\"PercentageServedTickets\":\"0.67\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:06:36\",\"ServiceSLAPercentage\":\"73.33\",\"ServiceSLACount\":\"33\",\"ServedTicketsPerCategory\":\"45\",\"PercentageServedTickets\":\"0.07\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:04:22\",\"ServiceSLAPercentage\":\"797.78\",\"ServiceSLACount\":\"2880\",\"ServedTicketsPerCategory\":\"361\",\"PercentageServedTickets\":\"0.58\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:07:02\",\"ServiceSLAPercentage\":\"82.35\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"34\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:05:04\",\"ServiceSLAPercentage\":\"85.71\",\"ServiceSLACount\":\"24\",\"ServedTicketsPerCategory\":\"28\",\"PercentageServedTickets\":\"0.05\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:02:31\",\"ServiceSLAPercentage\":\"75.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:04:04\",\"ServiceSLAPercentage\":\"86.36\",\"ServiceSLACount\":\"19\",\"ServedTicketsPerCategory\":\"22\",\"PercentageServedTickets\":\"0.04\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:02:23\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Correction \",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:00:18\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:04:15\",\"ServiceSLAPercentage\":\"60.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"0.02\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:01:21\",\"ServiceSLAPercentage\":\"99.60\",\"ServiceSLACount\":\"246\",\"ServedTicketsPerCategory\":\"247\",\"PercentageServedTickets\":\"0.40\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:04:30\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"112\",\"ServedTicketsPerCategory\":\"128\",\"PercentageServedTickets\":\"0.21\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:05:25\",\"ServiceSLAPercentage\":\"82.71\",\"ServiceSLACount\":\"2224\",\"ServedTicketsPerCategory\":\"2689\",\"PercentageServedTickets\":\"4.34\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:04:05\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:05:14\",\"ServiceSLAPercentage\":\"71.31\",\"ServiceSLACount\":\"169\",\"ServedTicketsPerCategory\":\"237\",\"PercentageServedTickets\":\"0.38\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:07:16\",\"ServiceSLAPercentage\":\"55.61\",\"ServiceSLACount\":\"357\",\"ServedTicketsPerCategory\":\"642\",\"PercentageServedTickets\":\"1.04\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:01:51\",\"ServiceSLAPercentage\":\"99.60\",\"ServiceSLACount\":\"252\",\"ServedTicketsPerCategory\":\"253\",\"PercentageServedTickets\":\"0.41\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Cancelation\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:00:10\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:02:00\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:14:15\",\"ServiceSLAPercentage\":\"70.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"0.02\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:12:33\",\"ServiceSLAPercentage\":\"41.96\",\"ServiceSLACount\":\"94\",\"ServedTicketsPerCategory\":\"224\",\"PercentageServedTickets\":\"0.36\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:01:51\",\"ServiceSLAPercentage\":\"93.20\",\"ServiceSLACount\":\"274\",\"ServedTicketsPerCategory\":\"294\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:08:15\",\"ServiceSLAPercentage\":\"77.38\",\"ServiceSLACount\":\"40375\",\"ServedTicketsPerCategory\":\"52180\",\"PercentageServedTickets\":\"84.25\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:04:14\",\"ServiceSLAPercentage\":\"74.58\",\"ServiceSLACount\":\"358\",\"ServedTicketsPerCategory\":\"480\",\"PercentageServedTickets\":\"0.78\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:04:00\",\"WaitingSLAPercentage\":\"74.91\",\"WaitingSLACount\":\"1738\",\"AvgServiceTime\":\"00:06:32\",\"ServiceSLAPercentage\":\"61.14\",\"ServiceSLACount\":\"2115\",\"ServedTicketsPerCategory\":\"3459\",\"PercentageServedTickets\":\"5.59\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 2:26:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:26:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:26:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:26:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:26:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:26:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:27:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:27:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:27:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:27:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:27:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:27:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:28:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:28:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:28:21 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:28:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:28:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:28:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:28:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:29:11 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-01-01 fto: 2024-09-30 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 2:29:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:29:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:29:26 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:04:02\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e76.02\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1474\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:07:50\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e76.27\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1926\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e1926\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:03:26\",\"ServiceSLAPercentage\":\"60.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.03\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:05:45\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.02\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:15:06\",\"ServiceSLAPercentage\":\"16.07\",\"ServiceSLACount\":\"67\",\"ServedTicketsPerCategory\":\"417\",\"PercentageServedTickets\":\"2.33\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:06:36\",\"ServiceSLAPercentage\":\"73.33\",\"ServiceSLACount\":\"33\",\"ServedTicketsPerCategory\":\"45\",\"PercentageServedTickets\":\"0.25\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:07:41\",\"ServiceSLAPercentage\":\"795.65\",\"ServiceSLACount\":\"1464\",\"ServedTicketsPerCategory\":\"184\",\"PercentageServedTickets\":\"1.03\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:07:02\",\"ServiceSLAPercentage\":\"82.35\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"34\",\"PercentageServedTickets\":\"0.19\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:05:04\",\"ServiceSLAPercentage\":\"85.71\",\"ServiceSLACount\":\"24\",\"ServedTicketsPerCategory\":\"28\",\"PercentageServedTickets\":\"0.16\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:02:31\",\"ServiceSLAPercentage\":\"75.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.02\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:04:04\",\"ServiceSLAPercentage\":\"86.36\",\"ServiceSLACount\":\"19\",\"ServedTicketsPerCategory\":\"22\",\"PercentageServedTickets\":\"0.12\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:02:23\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.02\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Correction \",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:00:18\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:04:15\",\"ServiceSLAPercentage\":\"60.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"0.06\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:01:43\",\"ServiceSLAPercentage\":\"93.75\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"16\",\"PercentageServedTickets\":\"0.09\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:04:30\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"112\",\"ServedTicketsPerCategory\":\"128\",\"PercentageServedTickets\":\"0.71\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:04:51\",\"ServiceSLAPercentage\":\"84.12\",\"ServiceSLACount\":\"1669\",\"ServedTicketsPerCategory\":\"1984\",\"PercentageServedTickets\":\"11.07\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:04:05\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.04\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:08:27\",\"ServiceSLAPercentage\":\"9.33\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"75\",\"PercentageServedTickets\":\"0.42\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:01:59\",\"ServiceSLAPercentage\":\"96.17\",\"ServiceSLACount\":\"201\",\"ServedTicketsPerCategory\":\"209\",\"PercentageServedTickets\":\"1.17\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:03:51\",\"ServiceSLAPercentage\":\"83.33\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"0.03\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Cancelation\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:00:10\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:02:00\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.03\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:14:15\",\"ServiceSLAPercentage\":\"70.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"0.06\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:06:13\",\"ServiceSLAPercentage\":\"61.90\",\"ServiceSLACount\":\"13\",\"ServedTicketsPerCategory\":\"21\",\"PercentageServedTickets\":\"0.12\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:01:51\",\"ServiceSLAPercentage\":\"93.20\",\"ServiceSLACount\":\"274\",\"ServedTicketsPerCategory\":\"294\",\"PercentageServedTickets\":\"1.64\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:11:42\",\"ServiceSLAPercentage\":\"64.57\",\"ServiceSLACount\":\"8999\",\"ServedTicketsPerCategory\":\"13936\",\"PercentageServedTickets\":\"77.74\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:04:47\",\"ServiceSLAPercentage\":\"90.27\",\"ServiceSLACount\":\"102\",\"ServedTicketsPerCategory\":\"113\",\"PercentageServedTickets\":\"0.63\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:04:02\",\"WaitingSLAPercentage\":\"76.02\",\"WaitingSLACount\":\"1474\",\"AvgServiceTime\":\"00:03:48\",\"ServiceSLAPercentage\":\"81.04\",\"ServiceSLACount\":\"295\",\"ServedTicketsPerCategory\":\"364\",\"PercentageServedTickets\":\"2.03\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 2:29:34 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:29:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:29:37 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: U16859, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"17","CALL":{"order":[[{"category":17,"condition":"","count":1}]]}} | Client IP: 51.39.227.68 11/20/2024 2:29:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.227.68 11/20/2024 2:29:39 PM | Request Received getUserModuleRights=> branchId:141userId: 118 | Client IP: 51.39.227.68 11/20/2024 2:29:46 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-01-01 fto: 2024-08-31 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.123 11/20/2024 2:29:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:29:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:29:56 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:03:36\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e78.84\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1330\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:07:11\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e78.34\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:03:26\",\"ServiceSLAPercentage\":\"60.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:05:45\",\"ServiceSLAPercentage\":\"50.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.24\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:05:20\",\"ServiceSLAPercentage\":\"76.14\",\"ServiceSLACount\":\"67\",\"ServedTicketsPerCategory\":\"88\",\"PercentageServedTickets\":\"5.22\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:06:36\",\"ServiceSLAPercentage\":\"73.33\",\"ServiceSLACount\":\"33\",\"ServedTicketsPerCategory\":\"45\",\"PercentageServedTickets\":\"2.67\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:06:16\",\"ServiceSLAPercentage\":\"738.46\",\"ServiceSLACount\":\"96\",\"ServedTicketsPerCategory\":\"13\",\"PercentageServedTickets\":\"0.77\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:07:02\",\"ServiceSLAPercentage\":\"82.35\",\"ServiceSLACount\":\"28\",\"ServedTicketsPerCategory\":\"34\",\"PercentageServedTickets\":\"2.02\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:04:01\",\"ServiceSLAPercentage\":\"88.89\",\"ServiceSLACount\":\"24\",\"ServedTicketsPerCategory\":\"27\",\"PercentageServedTickets\":\"1.60\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:02:31\",\"ServiceSLAPercentage\":\"75.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"4\",\"PercentageServedTickets\":\"0.24\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:04:04\",\"ServiceSLAPercentage\":\"86.36\",\"ServiceSLACount\":\"19\",\"ServedTicketsPerCategory\":\"22\",\"PercentageServedTickets\":\"1.31\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:02:23\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"3\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"0.18\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Correction \",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:00:18\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.06\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:04:15\",\"ServiceSLAPercentage\":\"60.00\",\"ServiceSLACount\":\"6\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"0.59\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:01:43\",\"ServiceSLAPercentage\":\"93.75\",\"ServiceSLACount\":\"15\",\"ServedTicketsPerCategory\":\"16\",\"PercentageServedTickets\":\"0.95\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:09:23\",\"ServiceSLAPercentage\":\"44.00\",\"ServiceSLACount\":\"11\",\"ServedTicketsPerCategory\":\"25\",\"PercentageServedTickets\":\"1.48\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:02:18\",\"ServiceSLAPercentage\":\"95.06\",\"ServiceSLACount\":\"77\",\"ServedTicketsPerCategory\":\"81\",\"PercentageServedTickets\":\"4.81\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:04:05\",\"ServiceSLAPercentage\":\"87.50\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"8\",\"PercentageServedTickets\":\"0.47\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:05:21\",\"ServiceSLAPercentage\":\"77.78\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"9\",\"PercentageServedTickets\":\"0.53\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:05:02\",\"ServiceSLAPercentage\":\"75.76\",\"ServiceSLACount\":\"25\",\"ServedTicketsPerCategory\":\"33\",\"PercentageServedTickets\":\"1.96\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:03:51\",\"ServiceSLAPercentage\":\"83.33\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"0.36\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Cancelation\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:00:10\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"0.06\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:02:00\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"5\",\"ServedTicketsPerCategory\":\"5\",\"PercentageServedTickets\":\"0.30\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:14:15\",\"ServiceSLAPercentage\":\"70.00\",\"ServiceSLACount\":\"7\",\"ServedTicketsPerCategory\":\"10\",\"PercentageServedTickets\":\"0.59\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:05:40\",\"ServiceSLAPercentage\":\"68.42\",\"ServiceSLACount\":\"13\",\"ServedTicketsPerCategory\":\"19\",\"PercentageServedTickets\":\"1.13\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:08:18\",\"ServiceSLAPercentage\":\"52.38\",\"ServiceSLACount\":\"22\",\"ServedTicketsPerCategory\":\"42\",\"PercentageServedTickets\":\"2.49\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:08:00\",\"ServiceSLAPercentage\":\"77.22\",\"ServiceSLACount\":\"627\",\"ServedTicketsPerCategory\":\"812\",\"PercentageServedTickets\":\"48.19\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:04:47\",\"ServiceSLAPercentage\":\"90.18\",\"ServiceSLACount\":\"101\",\"ServedTicketsPerCategory\":\"112\",\"PercentageServedTickets\":\"6.65\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":\"78.84\",\"WaitingSLACount\":\"1330\",\"AvgServiceTime\":\"00:05:31\",\"ServiceSLAPercentage\":\"72.40\",\"ServiceSLACount\":\"181\",\"ServedTicketsPerCategory\":\"250\",\"PercentageServedTickets\":\"14.84\",\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.123 11/20/2024 2:30:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:30:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:30:48 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:30:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:30:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:30:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:31:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:31:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:31:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:31:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:31:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:31:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:32:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:32:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:32:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:32:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:33:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:33:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:33:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:33:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:33:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:33:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:34:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:34:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:34:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:34:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:34:45 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:34:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:34:53 PM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 141, RoleId: 47, Profile Count: 1 | Client IP: 51.39.227.68 11/20/2024 2:34:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.227.68 11/20/2024 2:34:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:34:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:35:12 PM | Request Received saveOperatorRole => BranchId: 141, RoleId: 47, OperatorId: 16 | Client IP: 51.39.227.68 11/20/2024 2:35:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:operator role assigned to operator | Client IP: 51.39.227.68 11/20/2024 2:35:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:35:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:35:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:35:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:35:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:35:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:36:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:36:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:36:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:36:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:36:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:36:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:37:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:37:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:37:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:37:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:38:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:38:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:38:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:38:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:38:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:38:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:39:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:39:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:39:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:39:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:39:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:39:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:40:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:40:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:40:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:40:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:40:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:40:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:41:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:41:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:41:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:41:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:41:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:41:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:42:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:42:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:42:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:42:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:42:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:42:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:43:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:43:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:43:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:43:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:43:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:43:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:44:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:44:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:44:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:44:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:44:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:44:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:45:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:45:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:45:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:45:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:45:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:45:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:46:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:46:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:46:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:46:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:46:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:46:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:47:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:47:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:47:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:47:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:47:50 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:47:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:48:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:48:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:48:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:48:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:48:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:48:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:49:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:49:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:49:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:49:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:49:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:49:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:49:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:49:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:50:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:50:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:50:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:50:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:51:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:51:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:51:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:51:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:51:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:51:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:52:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:52:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:52:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:52:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:52:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:52:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:53:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:53:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:53:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:53:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:53:44 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:53:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:54:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:54:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:54:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:54:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:54:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:54:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:55:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:55:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:55:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:55:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:55:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:55:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:56:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:56:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:56:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:56:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:56:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:56:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:57:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:57:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:57:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:57:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:57:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:57:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:58:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:58:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:58:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:58:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 2:59:07 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:59:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:59:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 2:59:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 2:59:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 2:59:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 3:00:39 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:00:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:00:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 3:00:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 3:01:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:01:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:01:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 3:01:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 3:02:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 3:02:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 3:03:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:03:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:03:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 11/20/2024 3:03:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 11/20/2024 3:04:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:04:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:05:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:05:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:06:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:06:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:07:14 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:07:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:07:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:07:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:09:17 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:09:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:09:36 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:09:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:10:37 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:10:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:11:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:11:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:13:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:13:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:14:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:14:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:14:52 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 11/20/2024 3:14:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 11/20/2024 3:15:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:15:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:16:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:16:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:17:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:17:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:18:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:18:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:19:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:19:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:19:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:19:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:20:46 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:20:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:21:35 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:21:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:23:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:23:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:24:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:24:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:25:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:25:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:26:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:26:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:27:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:27:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:28:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:28:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:29:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:29:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:30:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:30:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:31:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:31:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:32:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:32:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:33:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:33:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:34:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:34:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:35:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:35:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:36:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:36:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:37:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:37:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:38:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:38:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:39:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:39:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:40:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:40:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:41:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:41:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:42:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:42:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:43:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:43:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:44:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:44:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:45:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:45:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:46:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:46:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:47:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:47:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:48:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:48:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:49:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:49:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:50:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:50:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:51:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:51:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:52:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:52:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:53:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:53:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:54:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:54:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:55:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:55:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:56:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:56:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:57:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:57:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:58:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:58:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 3:59:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 3:59:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:00:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:00:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:01:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:01:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:02:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:02:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:03:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:03:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:04:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:04:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:05:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:05:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:06:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:06:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:07:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:07:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:08:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:08:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68 11/20/2024 4:09:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|68|84|116|62|127|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-11-20 fto: 2024-11-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.227.68 11/20/2024 4:09:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.227.68