12/23/2024 8:03:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 17.241.75.70 12/23/2024 8:03:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 17.241.75.70 12/23/2024 8:03:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 17.241.227.11 12/23/2024 8:03:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 17.241.227.11 12/23/2024 9:45:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/23/2024 9:45:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/23/2024 9:45:43 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118 12/23/2024 9:45:43 AM | Response Sent => {"Result":"0","UserID":"185","UserRoleID":"12","UserLevelID":"25-R","UserName":"mariam1724","Password":"6bxA8SWyGKuv+rD6+tMKGg==","tokenKey":"CGU04FX6ZC"} | Client IP: 5.195.105.118 12/23/2024 9:45:43 AM | Request Received getUserModuleRights=> branchId:0userId: 185 | Client IP: 5.195.105.118 12/23/2024 9:45:45 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 9:45:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 9:45:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/23/2024 9:45:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/23/2024 9:45:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 9:45:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 9:45:46 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 9:45:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 9:45:49 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 9:45:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 9:46:22 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-14 fto: 2024-12-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 9:46:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 9:46:47 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-14 fto: 2024-12-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118 12/23/2024 9:47:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 9:47:05 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 9:47:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 9:47:06 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-14 fto: 2024-12-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118 12/23/2024 9:47:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 9:47:19 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-14 fto: 2024-12-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118 12/23/2024 9:47:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 9:47:28 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 9:47:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 9:47:33 AM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2024-12-14 fto: 2024-12-19 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-REGISTRATION|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 12/23/2024 9:47:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.14,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:23:41\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:22:08\",\"MaxFFTime\":\"02:16:12\",\"AvgFFTime\":\"00:23:41\",\"PercentageFFTime\":0.68,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:17:57\",\"MaxWaitingTime\":\"00:12:11\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":282,\"PercentageIssuedTickets\":6.57,\"ServedTicketsPerCategory\":279,\"PercentageServedTickets\":6.55,\"AvgWaitTime\":\"00:11:43\",\"WaitingSLACount\":269,\"WaitingSLAPercentage\":95.39,\"AvgServiceTime\":\"00:04:34\",\"ServiceSLACount\":243,\"ServiceSLAPercentage\":87.10,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"21:17:13\",\"MaxFFTime\":\"03:40:32\",\"AvgFFTime\":\"00:04:34\",\"PercentageFFTime\":6.11,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:31:48\",\"MaxWaitingTime\":\"05:15:02\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":0.37,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":0.35,\"AvgWaitTime\":\"01:02:02\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":56.25,\"AvgServiceTime\":\"00:02:39\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":93.33,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"00:39:52\",\"MaxFFTime\":\"00:36:31\",\"AvgFFTime\":\"00:02:39\",\"PercentageFFTime\":0.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:32:43\",\"MaxWaitingTime\":\"04:40:35\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":869,\"PercentageIssuedTickets\":20.24,\"ServedTicketsPerCategory\":869,\"PercentageServedTickets\":20.41,\"AvgWaitTime\":\"00:28:12\",\"WaitingSLACount\":614,\"WaitingSLAPercentage\":70.66,\"AvgServiceTime\":\"00:04:53\",\"ServiceSLACount\":803,\"ServiceSLAPercentage\":92.41,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"22:44:16\",\"MaxFFTime\":\"03:07:31\",\"AvgFFTime\":\"00:04:53\",\"PercentageFFTime\":20.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:28:17\",\"MaxWaitingTime\":\"07:54:49\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":709,\"PercentageIssuedTickets\":16.52,\"ServedTicketsPerCategory\":687,\"PercentageServedTickets\":16.14,\"AvgWaitTime\":\"01:03:27\",\"WaitingSLACount\":355,\"WaitingSLAPercentage\":50.07,\"AvgServiceTime\":\"00:02:21\",\"ServiceSLACount\":641,\"ServiceSLAPercentage\":93.30,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":21,\"FFTime\":\"02:55:11\",\"MaxFFTime\":\"07:47:04\",\"AvgFFTime\":\"00:02:21\",\"PercentageFFTime\":7.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:39:16\",\"MaxWaitingTime\":\"05:41:12\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":2139,\"PercentageIssuedTickets\":49.83,\"ServedTicketsPerCategory\":2135,\"PercentageServedTickets\":50.15,\"AvgWaitTime\":\"00:21:24\",\"WaitingSLACount\":1811,\"WaitingSLAPercentage\":84.67,\"AvgServiceTime\":\"00:05:36\",\"ServiceSLACount\":1818,\"ServiceSLAPercentage\":85.15,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":1,\"FFTime\":\"07:47:33\",\"MaxFFTime\":\"05:45:02\",\"AvgFFTime\":\"00:05:36\",\"PercentageFFTime\":57.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:58:21\",\"MaxWaitingTime\":\"01:26:54\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"IssuedTicketsPerCategory\":227,\"PercentageIssuedTickets\":5.29,\"ServedTicketsPerCategory\":221,\"PercentageServedTickets\":5.19,\"AvgWaitTime\":\"00:11:21\",\"WaitingSLACount\":207,\"WaitingSLAPercentage\":91.19,\"AvgServiceTime\":\"00:05:44\",\"ServiceSLACount\":182,\"ServiceSLAPercentage\":82.35,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6,\"FFTime\":\"21:07:23\",\"MaxFFTime\":\"04:11:06\",\"AvgFFTime\":\"00:05:44\",\"PercentageFFTime\":6.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:51:52\",\"MaxWaitingTime\":\"00:51:40\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"02:49:24\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:14:05\",\"MaxFFTime\":\"00:13:55\",\"AvgFFTime\":\"00:01:45\",\"PercentageFFTime\":0.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:35:17\",\"MaxWaitingTime\":\"08:27:54\"},{\"CategoryName\":\"VIP BLDG 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fetched successfully!"} | Client IP: 5.195.105.118 12/23/2024 10:46:29 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 10:46:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 10:46:30 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 10:46:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 10:46:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/23/2024 10:46:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/23/2024 10:46:34 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:46:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:47:29 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:47:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:48:30 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:48:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:49:30 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:49:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:51:11 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:51:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:52:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:52:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:53:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:53:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:54:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:54:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:55:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:55:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:56:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:56:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:57:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:57:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:58:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:58:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 10:59:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 10:59:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:00:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:00:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:01:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:01:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:25:50 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:25:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:25:52 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 11:25:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 11:25:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/23/2024 11:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/23/2024 11:25:53 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:25:56 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 11:25:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 11:25:57 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:25:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:26:54 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:26:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:27:53 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:27:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:28:52 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:28:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:30:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:30:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:31:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:31:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:32:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:32:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:33:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:33:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:34:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:34:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:35:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:35:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:36:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:36:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:37:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:37:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:38:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:38:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:39:10 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:39:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:39:25 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-12 fto: 2024-12-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/23/2024 11:39:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:39:42 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/23/2024 11:39:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/23/2024 11:39:44 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-12 fto: 2024-12-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118 12/23/2024 11:39:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/23/2024 11:40:04 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2024-12-12 fto: 2024-12-19 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-REGISTRATION|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 12/23/2024 11:40:05 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.13,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:23:41\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:22:08\",\"MaxFFTime\":\"02:16:12\",\"AvgFFTime\":\"00:23:41\",\"PercentageFFTime\":0.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:17:57\",\"MaxWaitingTime\":\"00:12:11\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":0.40,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":0.35,\"AvgWaitTime\":\"00:58:23\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":55.56,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":93.75,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":1,\"FFTime\":\"00:43:59\",\"MaxFFTime\":\"00:40:38\",\"AvgFFTime\":\"00:02:44\",\"PercentageFFTime\":0.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:32:45\",\"MaxWaitingTime\":\"04:40:35\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":1039,\"PercentageIssuedTickets\":22.82,\"ServedTicketsPerCategory\":1030,\"PercentageServedTickets\":22.83,\"AvgWaitTime\":\"00:29:38\",\"WaitingSLACount\":701,\"WaitingSLAPercentage\":67.47,\"AvgServiceTime\":\"00:04:59\",\"ServiceSLACount\":943,\"ServiceSLAPercentage\":91.55,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":9,\"FFTime\":\"13:35:06\",\"MaxFFTime\":\"03:43:38\",\"AvgFFTime\":\"00:04:59\",\"PercentageFFTime\":22.77,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:49:01\",\"MaxWaitingTime\":\"07:54:49\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 12/23/2024 11:41:37 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2024-12-12 fto: 2024-12-19 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118 12/23/2024 11:45:05 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 5.195.105.118 12/23/2024 5:40:56 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.110.13.243 12/23/2024 5:40:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.110.13.243 12/23/2024 5:40:57 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.110.13.243 12/23/2024 5:40:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.110.13.243 12/23/2024 5:40:59 PM | Request Received getUserModuleRights=> branchId:100userId: 39 | Client IP: 83.110.13.243 12/23/2024 5:40:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.13.243 12/23/2024 5:40:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.13.243 12/23/2024 5:41:06 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:41:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:41:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:41:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:41:40 PM | Request Received getUserModuleRights=> branchId:37userId: 39 | Client IP: 83.110.13.243 12/23/2024 5:41:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:41:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:42:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:42:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:43:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:43:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:44:21 PM | Request Received getUserModuleRights=> branchId:37userId: 39 | Client IP: 83.110.13.243 12/23/2024 5:44:47 PM | Request Received addCallingProfile=> ProfileId: 211, ProfileName: COUNTER 1, Categories Count: 11, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"5","CALL":{"order":[[{"category":5,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":6,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":7,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":15,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":8,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":10,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":3,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":9,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 83.110.13.243 12/23/2024 5:44:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 83.110.13.243 12/23/2024 5:44:49 PM | Request Received getUserModuleRights=> branchId:37userId: 39 | Client IP: 83.110.13.243 12/23/2024 5:44:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:44:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:45:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:45:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:47:28 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:47:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:48:16 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:48:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243 12/23/2024 5:48:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-23 fto: 2024-12-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.243 12/23/2024 5:48:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.243