12/26/2024 7:54:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.235.133
12/26/2024 7:54:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.235.133
12/26/2024 7:54:19 AM | Request Received onLoginClick=> userName: lubna.ahmed | Client IP: 5.195.235.133
12/26/2024 7:54:19 AM | Response Sent => {"Result":"0","UserID":"72","UserRoleID":"2","UserLevelID":"31-B","UserName":"lubna.ahmed","Password":"Irk3KFCrMIZ5XuRwhErLew==","tokenKey":"FKXINV31L9"} | Client IP: 5.195.235.133
12/26/2024 7:54:19 AM | Request Received getUserModuleRights=> branchId:0userId: 72 | Client IP: 5.195.235.133
12/26/2024 7:54:19 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.235.133
12/26/2024 7:54:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.235.133
12/26/2024 7:54:20 AM | Request Received getDashboardList=> userId: 72, languageCode:Ar | Client IP: 5.195.235.133
12/26/2024 7:54:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.133
12/26/2024 7:54:20 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
12/26/2024 7:54:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
12/26/2024 7:54:20 AM | Request Received getDashboardList=> userId: 72, languageCode:Ar | Client IP: 5.195.235.133
12/26/2024 7:54:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.133
12/26/2024 7:54:21 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
12/26/2024 7:54:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
12/26/2024 7:54:25 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-Archive Dept Servc|NII-Cashier|NCC-City Cleanliness|NRR-Clemency Requests|NQQ-Corp Parking Reserv|NGG- CREMATION|NMM-Cremations|NDD-Dewatering Service|NEE-Electronic Archive|NLL-Environmental Permit|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|NHH-Notary Services |PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NSS-PUBLIC PARKING SERVI|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NUU-Top Up E Gate|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:54:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة SLA٪\"},{\"colName\":\"NoShowTickets\",\"colText\":\"تذكرة(التذاكر ) التي لا تظهر\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\" التذكر (التذاكر) الغير مؤهلة ٪\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"تذكرة غير مؤهلة\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx AR\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg AR\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face % AR\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time AR\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max AR\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg AR\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time % AR\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total AR\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max AR\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time AR\"}]","reportBody":"[{\"CategoryName\":\"TAHSEEL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Permission\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cremations\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":71.43,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:06:05\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:04:12\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:16:49\",\"MaxFFTime\":\"00:10:32\",\"AvgFFTime\":\"00:04:12\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:20\",\"MaxWaitingTime\":\"00:11:54\"},{\"CategoryName\":\"Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corp Parking Reserv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PUBLIC PARKING 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12/26/2024 7:54:28 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: operator:$language:Ar rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:54:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"OperatorName\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"TicketServed\",\"colText\":\"التاكر (التذاكر) التي تم خدمتها \"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط وقت الخدمة\"},{\"colName\":\"SLA\",\"colText\":\"خدمة SLA٪\"},{\"colName\":\"DaysWorked\",\"colText\":\"أيام العمل\"},{\"colName\":\"LoggedTime\",\"colText\":\"الوقت المسجل\"},{\"colName\":\"ServingPercentage\",\"colText\":\"وقت الخدمة ٪\"},{\"colName\":\"BackendPercentage\",\"colText\":\"وقت الخدمات المكتب الخلفي %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"وقت الخمول٪\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time AR\"}]","reportBody":"[{\"BranchName\":\"Suburb Inspection 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"USER1\",\"USER2\",\"USER3\",\"USER4\",\"USER5\",\"USER6\",\"USER7\",\"USER8\",\"USER9\",\"USER10\",\"USER11\",\"USER12\",\"USER13\",\"USER14\",\"USER15\",\"USER16\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"USER22\",\"USER23\",\"USER24\",\"USER25\",\"USER26\",\"USER27\",\"USER28\",\"USER29\",\"3\",\"1\",\"C08\",\"2\"],\"TicketServed\":[0,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,100.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,100.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.133
12/26/2024 7:54:35 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: operator:$language:Ar rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:54:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"OperatorName\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"TicketServed\",\"colText\":\"التاكر (التذاكر) التي تم خدمتها \"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط وقت الخدمة\"},{\"colName\":\"SLA\",\"colText\":\"خدمة SLA٪\"},{\"colName\":\"DaysWorked\",\"colText\":\"أيام العمل\"},{\"colName\":\"LoggedTime\",\"colText\":\"الوقت المسجل\"},{\"colName\":\"ServingPercentage\",\"colText\":\"وقت الخدمة ٪\"},{\"colName\":\"BackendPercentage\",\"colText\":\"وقت الخدمات المكتب الخلفي %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"وقت الخمول٪\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time AR\"}]","reportBody":"[{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"C08\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"23:28:20\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER10\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER11\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"06:52:08\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER12\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection 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Dpt\",\"OperatorName\":\"USER27\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER28\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER29\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"23:27:06\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER5\",\"TicketServed\":2,\"AvgServiceTime\":\"00:02:48\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"23:15:45\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER6\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:36\",\"SLA\":50.00,\"DaysWorked\":0,\"LoggedTime\":\"23:12:58\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER7\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"06:52:05\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER8\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER9\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"23:23:53\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"USER1\",\"USER2\",\"USER3\",\"USER4\",\"USER5\",\"USER6\",\"USER7\",\"USER8\",\"USER9\",\"USER10\",\"USER11\",\"USER12\",\"USER13\",\"USER14\",\"USER15\",\"USER16\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"USER22\",\"USER23\",\"USER24\",\"USER25\",\"USER26\",\"USER27\",\"USER28\",\"USER29\",\"3\",\"1\",\"C08\",\"2\"],\"TicketServed\":[0,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,100.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,100.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.133
12/26/2024 7:54:44 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-23 fto: 2024-12-25 fOtherParameters: operator:$language:Ar rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:55:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"OperatorName\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"TicketServed\",\"colText\":\"التاكر (التذاكر) التي تم خدمتها \"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط وقت الخدمة\"},{\"colName\":\"SLA\",\"colText\":\"خدمة SLA٪\"},{\"colName\":\"DaysWorked\",\"colText\":\"أيام العمل\"},{\"colName\":\"LoggedTime\",\"colText\":\"الوقت المسجل\"},{\"colName\":\"ServingPercentage\",\"colText\":\"وقت الخدمة ٪\"},{\"colName\":\"BackendPercentage\",\"colText\":\"وقت الخدمات المكتب الخلفي %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"وقت الخمول٪\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time AR\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.133
12/26/2024 7:55:59 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-23 fto: 2024-12-25 fOtherParameters: operator:$language:Ar rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:57:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"OperatorName\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"TicketServed\",\"colText\":\"التاكر (التذاكر) التي تم خدمتها \"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط وقت الخدمة\"},{\"colName\":\"SLA\",\"colText\":\"خدمة SLA٪\"},{\"colName\":\"DaysWorked\",\"colText\":\"أيام العمل\"},{\"colName\":\"LoggedTime\",\"colText\":\"الوقت المسجل\"},{\"colName\":\"ServingPercentage\",\"colText\":\"وقت الخدمة ٪\"},{\"colName\":\"BackendPercentage\",\"colText\":\"وقت الخدمات المكتب الخلفي %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"وقت الخمول٪\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time AR\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.133
12/26/2024 7:57:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.235.133
12/26/2024 7:57:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.235.133
12/26/2024 7:57:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.133
12/26/2024 7:57:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.133
12/26/2024 7:57:25 AM | Request Received onLoginClick=> userName: lubna.ahmed | Client IP: 5.195.235.133
12/26/2024 7:57:25 AM | Response Sent => {"Result":"0","UserID":"72","UserRoleID":"2","UserLevelID":"31-B","UserName":"lubna.ahmed","Password":"Irk3KFCrMIZ5XuRwhErLew==","tokenKey":"PKQD9LGJBB"} | Client IP: 5.195.235.133
12/26/2024 7:57:25 AM | Request Received getUserModuleRights=> branchId:0userId: 72 | Client IP: 5.195.235.133
12/26/2024 7:57:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.133
12/26/2024 7:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.133
12/26/2024 7:57:27 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
12/26/2024 7:57:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
12/26/2024 7:57:27 AM | Request Received getDashboardList=> userId: 72, languageCode:En | Client IP: 5.195.235.133
12/26/2024 7:57:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.133
12/26/2024 7:57:27 AM | Request Received getDashboardList=> userId: 72, languageCode:En | Client IP: 5.195.235.133
12/26/2024 7:57:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.133
12/26/2024 7:57:28 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
12/26/2024 7:57:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
12/26/2024 7:57:30 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-Archive Dept Servc|NII-Cashier|NCC-City Cleanliness|NRR-Clemency Requests|NQQ-Corp Parking Reserv|NGG- CREMATION|NMM-Cremations|NDD-Dewatering Service|NEE-Electronic Archive|NLL-Environmental Permit|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|NHH-Notary Services |PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NSS-PUBLIC PARKING SERVI|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NUU-Top Up E Gate|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:57:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"TAHSEEL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering 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Archive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff 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CREMATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb 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12/26/2024 7:57:35 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:57:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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12/26/2024 7:58:28 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-Archive Dept Servc|NII-Cashier|NCC-City Cleanliness|NRR-Clemency Requests|NQQ-Corp Parking Reserv|NGG- CREMATION|NMM-Cremations|NDD-Dewatering Service|NEE-Electronic Archive|NLL-Environmental Permit|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|NHH-Notary Services |PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NSS-PUBLIC PARKING SERVI|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NUU-Top Up E Gate|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:58:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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12/26/2024 7:58:34 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-19 fto: 2024-12-25 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-Archive Dept Servc|NII-Cashier|NCC-City Cleanliness|NRR-Clemency Requests|NQQ-Corp Parking Reserv|NGG- CREMATION|NMM-Cremations|NDD-Dewatering Service|NEE-Electronic Archive|NLL-Environmental Permit|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|NHH-Notary Services |PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NSS-PUBLIC PARKING SERVI|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NUU-Top Up E Gate|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 7:58:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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12/26/2024 7:59:04 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2024-12-19 fto: 2024-12-25 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.133
12/26/2024 8:00:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection 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Dpt\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER1\",\"TicketServed\":29,\"AvgServiceTime\":\"00:09:19\",\"SLA\":65.52,\"DaysWorked\":1,\"LoggedTime\":\"07:37:29\",\"ServingPercentage\":59.16,\"BackendPercentage\":0.00,\"IdlePercentage\":40.84,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER10\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER11\",\"TicketServed\":34,\"AvgServiceTime\":\"00:07:13\",\"SLA\":82.35,\"DaysWorked\":1,\"LoggedTime\":\"07:15:40\",\"ServingPercentage\":56.35,\"BackendPercentage\":0.00,\"IdlePercentage\":43.65,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER12\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER13\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER14\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER15\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER16\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER2\",\"TicketServed\":25,\"AvgServiceTime\":\"00:01:48\",\"SLA\":92.00,\"DaysWorked\":1,\"LoggedTime\":\"23:48:00\",\"ServingPercentage\":3.15,\"BackendPercentage\":0.00,\"IdlePercentage\":97.49,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER23\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER24\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER26\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER27\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER28\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER29\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER3\",\"TicketServed\":34,\"AvgServiceTime\":\"00:04:28\",\"SLA\":88.24,\"DaysWorked\":1,\"LoggedTime\":\"06:16:24\",\"ServingPercentage\":40.38,\"BackendPercentage\":0.00,\"IdlePercentage\":59.62,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER4\",\"TicketServed\":44,\"AvgServiceTime\":\"00:07:28\",\"SLA\":77.27,\"DaysWorked\":1,\"LoggedTime\":\"16:02:30\",\"ServingPercentage\":34.16,\"BackendPercentage\":0.00,\"IdlePercentage\":65.84,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER5\",\"TicketServed\":44,\"AvgServiceTime\":\"00:09:08\",\"SLA\":61.36,\"DaysWorked\":1,\"LoggedTime\":\"16:07:46\",\"ServingPercentage\":41.53,\"BackendPercentage\":0.00,\"IdlePercentage\":58.47,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER6\",\"TicketServed\":43,\"AvgServiceTime\":\"00:09:32\",\"SLA\":69.77,\"DaysWorked\":1,\"LoggedTime\":\"16:12:19\",\"ServingPercentage\":42.18,\"BackendPercentage\":0.00,\"IdlePercentage\":57.82,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER7\",\"TicketServed\":17,\"AvgServiceTime\":\"00:18:29\",\"SLA\":47.06,\"DaysWorked\":1,\"LoggedTime\":\"16:31:45\",\"ServingPercentage\":31.68,\"BackendPercentage\":0.00,\"IdlePercentage\":68.32,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER8\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER9\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"USER1\",\"USER2\",\"USER3\",\"USER4\",\"USER5\",\"USER6\",\"USER7\",\"USER8\",\"USER9\",\"USER10\",\"USER11\",\"USER12\",\"USER13\",\"USER14\",\"USER15\",\"USER16\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"USER22\",\"USER23\",\"USER24\",\"USER25\",\"USER26\",\"USER27\",\"USER28\",\"USER29\",\"3\",\"1\",\"C08\",\"2\"],\"TicketServed\":[0,29,25,34,44,44,43,17,0,0,0,34,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,65.52,92.00,88.24,77.27,61.36,69.77,47.06,0.00,0.00,0.00,82.35,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,59.16,3.15,40.38,34.16,41.53,42.18,31.68,0.00,0.00,0.00,56.35,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,40.84,97.49,59.62,65.84,58.47,57.82,68.32,0.00,0.00,0.00,43.65,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.133
12/26/2024 8:23:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
12/26/2024 8:23:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
12/26/2024 8:23:51 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
12/26/2024 8:23:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
12/26/2024 8:23:51 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
12/26/2024 8:23:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
12/26/2024 8:23:52 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
12/26/2024 8:23:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
12/26/2024 8:24:00 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
12/26/2024 8:24:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
12/26/2024 8:24:01 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
12/26/2024 8:24:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
12/26/2024 8:38:51 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 8:38:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 8:38:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108
12/26/2024 8:38:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108
12/26/2024 8:38:53 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 8:38:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 8:38:58 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:38:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:39:52 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:39:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:40:53 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:40:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:41:52 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:41:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:42:52 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:42:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:43:53 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:43:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:44:53 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:44:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:46:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:46:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:47:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:47:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:48:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:48:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:49:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:49:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:50:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:50:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:51:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:51:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:52:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:52:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:53:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:53:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:54:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:54:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:55:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:55:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:56:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:56:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:57:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:57:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:58:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:58:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 8:59:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 8:59:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:00:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:00:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:01:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:01:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:02:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:02:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:03:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:03:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:04:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:04:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:05:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:05:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:06:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:06:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:07:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:07:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:08:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:08:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:09:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:09:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:10:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:10:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:11:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:11:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:12:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:12:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:13:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:13:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:14:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:14:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:15:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:15:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:16:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:16:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:17:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:17:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:18:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:18:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:19:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:19:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:20:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:20:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:21:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:21:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:22:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:22:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:23:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:23:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:24:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:24:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:25:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:25:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:26:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:26:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:27:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:27:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:28:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:28:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:29:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:29:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:30:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:30:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:31:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:31:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:32:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:32:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:33:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:33:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 9:34:04 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 9:34:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:02:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:02:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108
12/26/2024 11:02:52 AM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 2.50.63.108
12/26/2024 11:02:52 AM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"W9WA9E7GY1"} | Client IP: 2.50.63.108
12/26/2024 11:02:52 AM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 2.50.63.108
12/26/2024 11:02:54 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:02:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 11:02:54 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:02:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 11:02:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:02:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108
12/26/2024 11:02:55 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:02:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:02:58 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:02:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:03:02 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:03:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":10.53,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:50\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:13:15\",\"AvgFFTime\":\"00:08:50\",\"PercentageFFTime\":16.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:47\",\"MaxWaitingTime\":\"00:01:25\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":10.53,\"AvgWaitTime\":\"00:16:25\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:18\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:36\",\"MaxFFTime\":\"00:00:31\",\"AvgFFTime\":\"00:00:18\",\"PercentageFFTime\":0.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:51\",\"MaxWaitingTime\":\"00:22:11\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":22.73,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":21.05,\"AvgWaitTime\":\"00:03:28\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":40.00,\"AvgServiceTime\":\"00:02:34\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:10:16\",\"MaxFFTime\":\"00:07:48\",\"AvgFFTime\":\"00:02:34\",\"PercentageFFTime\":9.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:13:52\",\"MaxWaitingTime\":\"00:07:14\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":59.09,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":57.89,\"AvgWaitTime\":\"00:05:34\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":38.46,\"AvgServiceTime\":\"00:07:10\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":81.82,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:18:54\",\"MaxFFTime\":\"00:45:43\",\"AvgFFTime\":\"00:07:10\",\"PercentageFFTime\":73.43,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:01:20\",\"MaxWaitingTime\":\"00:21:12\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"19 / 22 (86.36%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:46 | SLA: 40.91%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:39 | SLA: 84.21%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.84,\"AverageWaitingTimePerCategory\":0.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.30,\"AverageWaitingTimePerCategory\":16.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":3.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.17,\"AverageWaitingTimePerCategory\":5.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:03:20 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:03:21 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":18.14,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":18.71,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":11.98,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":4.00,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":4.13,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":5.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":38,\"PercentageIssuedTickets\":4.48,\"ServedTicketsPerCategory\":38,\"PercentageServedTickets\":4.62,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":81.58,\"AvgServiceTime\":\"00:08:25\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":81.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:20:25\",\"MaxFFTime\":\"04:11:10\",\"AvgFFTime\":\"00:08:25\",\"PercentageFFTime\":3.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:15:44\",\"MaxWaitingTime\":\"00:49:12\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":10.13,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":9.60,\"AvgWaitTime\":\"00:11:01\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"AvgServiceTime\":\"00:17:04\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":67.09,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":2,\"FFTime\":\"22:28:32\",\"MaxFFTime\":\"15:46:07\",\"AvgFFTime\":\"00:17:04\",\"PercentageFFTime\":14.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:25:54\",\"MaxWaitingTime\":\"02:53:15\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.94,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":0.97,\"AvgWaitTime\":\"00:09:48\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:06:40\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:53:24\",\"MaxFFTime\":\"00:49:48\",\"AvgFFTime\":\"00:06:40\",\"PercentageFFTime\":0.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:18:29\",\"MaxWaitingTime\":\"00:53:59\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":28.98,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":29.28,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":41.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":275,\"PercentageIssuedTickets\":32.39,\"ServedTicketsPerCategory\":268,\"PercentageServedTickets\":32.56,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:07:32\",\"ServiceSLACount\":216,\"ServiceSLAPercentage\":80.60,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"09:43:14\",\"MaxFFTime\":\"09:47:18\",\"AvgFFTime\":\"00:07:32\",\"PercentageFFTime\":21.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:26:28\",\"MaxWaitingTime\":\"00:34:37\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"823 / 849 (96.94%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:55 | SLA: 69.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:15 | SLA: 75.09%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.71%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":6.68,\"AverageWaitingTimePerCategory\":9.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.55,\"AverageWaitingTimePerCategory\":3.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:22:03 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:22:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":18.14,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":18.71,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":11.98,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":4.00,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":4.13,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":5.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":38,\"PercentageIssuedTickets\":4.48,\"ServedTicketsPerCategory\":38,\"PercentageServedTickets\":4.62,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":81.58,\"AvgServiceTime\":\"00:08:25\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":81.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:20:25\",\"MaxFFTime\":\"04:11:10\",\"AvgFFTime\":\"00:08:25\",\"PercentageFFTime\":3.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:15:44\",\"MaxWaitingTime\":\"00:49:12\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":10.13,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":9.60,\"AvgWaitTime\":\"00:11:01\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"AvgServiceTime\":\"00:17:04\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":67.09,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":2,\"FFTime\":\"22:28:32\",\"MaxFFTime\":\"15:46:07\",\"AvgFFTime\":\"00:17:04\",\"PercentageFFTime\":14.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:25:54\",\"MaxWaitingTime\":\"02:53:15\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.94,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":0.97,\"AvgWaitTime\":\"00:09:48\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:06:40\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:53:24\",\"MaxFFTime\":\"00:49:48\",\"AvgFFTime\":\"00:06:40\",\"PercentageFFTime\":0.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:18:29\",\"MaxWaitingTime\":\"00:53:59\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":28.98,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":29.28,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":41.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":275,\"PercentageIssuedTickets\":32.39,\"ServedTicketsPerCategory\":268,\"PercentageServedTickets\":32.56,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:07:32\",\"ServiceSLACount\":216,\"ServiceSLAPercentage\":80.60,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"09:43:14\",\"MaxFFTime\":\"09:47:18\",\"AvgFFTime\":\"00:07:32\",\"PercentageFFTime\":21.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:26:28\",\"MaxWaitingTime\":\"00:34:37\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"823 / 849 (96.94%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:55 | SLA: 69.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:15 | SLA: 75.09%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.71%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":6.68,\"AverageWaitingTimePerCategory\":9.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.55,\"AverageWaitingTimePerCategory\":3.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:22:47 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CSS-CUSTOMER SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:22:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:11:01\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"AvgServiceTime\":\"00:17:04\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":67.09,\"NoShowTickets\":5,\"PercentageNoShowTickets\":5.81,\"UnqualifiedTickets\":2,\"FFTime\":\"22:28:32\",\"MaxFFTime\":\"15:46:07\",\"AvgFFTime\":\"00:17:04\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:25:54\",\"MaxWaitingTime\":\"02:53:15\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"79 / 86 (91.86%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:01 | SLA: 54.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:17:04 | SLA: 67.09%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (5.81%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:25:47 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:RLL-REG AND LICENSING|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:25:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.41,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"241 / 246 (97.97%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:12 | SLA: 58.94%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:16:00 | SLA: 68.05%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.41%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:29:04 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:RLL-REG AND LICENSING|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:29:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.41,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"241 / 246 (97.97%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:12 | SLA: 58.94%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:16:00 | SLA: 68.05%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.41%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:29:24 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:29:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":275,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":268,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:07:32\",\"ServiceSLACount\":216,\"ServiceSLAPercentage\":80.60,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"09:43:14\",\"MaxFFTime\":\"09:47:18\",\"AvgFFTime\":\"00:07:32\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:26:28\",\"MaxWaitingTime\":\"00:34:37\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"268 / 275 (97.45%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:27 | SLA: 72.73%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:32 | SLA: 80.60%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.55,\"AverageWaitingTimePerCategory\":3.46,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:33:39 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:33:39 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":2.99,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":65.81,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":67.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":56.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":14.53,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":14.98,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":27.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":38,\"PercentageIssuedTickets\":16.24,\"ServedTicketsPerCategory\":38,\"PercentageServedTickets\":16.74,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":81.58,\"AvgServiceTime\":\"00:08:25\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":81.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:20:25\",\"MaxFFTime\":\"04:11:10\",\"AvgFFTime\":\"00:08:25\",\"PercentageFFTime\":16.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:15:44\",\"MaxWaitingTime\":\"00:49:12\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"227 / 234 (97.01%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:25 | SLA: 80.34%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:43 | SLA: 78.85%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:34:11 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:34:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":18.14,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":18.71,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":11.98,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":4.00,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":4.13,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":5.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT 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SERVICES\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":10.13,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":9.60,\"AvgWaitTime\":\"00:11:01\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"AvgServiceTime\":\"00:17:04\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":67.09,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":2,\"FFTime\":\"22:28:32\",\"MaxFFTime\":\"15:46:07\",\"AvgFFTime\":\"00:17:04\",\"PercentageFFTime\":14.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:25:54\",\"MaxWaitingTime\":\"02:53:15\"},{\"CategoryName\":\"NOT 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ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":275,\"PercentageIssuedTickets\":32.39,\"ServedTicketsPerCategory\":268,\"PercentageServedTickets\":32.56,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:07:32\",\"ServiceSLACount\":216,\"ServiceSLAPercentage\":80.60,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"09:43:14\",\"MaxFFTime\":\"09:47:18\",\"AvgFFTime\":\"00:07:32\",\"PercentageFFTime\":21.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:26:28\",\"MaxWaitingTime\":\"00:34:37\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"823 / 849 (96.94%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:55 | SLA: 69.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:15 | SLA: 75.09%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.71%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":6.68,\"AverageWaitingTimePerCategory\":9.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.55,\"AverageWaitingTimePerCategory\":3.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:34:23 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:34:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":29.25,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":29.57,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":41.90,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":275,\"PercentageIssuedTickets\":32.70,\"ServedTicketsPerCategory\":268,\"PercentageServedTickets\":32.88,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:07:32\",\"ServiceSLACount\":216,\"ServiceSLAPercentage\":80.60,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"09:43:14\",\"MaxFFTime\":\"09:47:18\",\"AvgFFTime\":\"00:07:32\",\"PercentageFFTime\":21.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:26:28\",\"MaxWaitingTime\":\"00:34:37\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"815 / 841 (96.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:52 | SLA: 68.97%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:18 | SLA: 75.09%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.71%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.55,\"AverageWaitingTimePerCategory\":3.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:36:33 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:36:33 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASH\",\"CountServedTickets\":154,\"PercentageServedTickets\":18.90,\"AvgWaitTime\":\"00:05:17\",\"MaxWaitTime\":\"00:48:44\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"FFTime\":\"18:30:07\",\"AvgFFTime\":\"09:16:31\",\"MaxFFTime\":\"00:07:12\",\"PercentageFFTime\":\"12.05\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"13:35:16\"},{\"CategoryName\":\"CASHIER\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"CountServedTickets\":34,\"PercentageServedTickets\":4.17,\"AvgWaitTime\":\"00:04:23\",\"MaxWaitTime\":\"00:42:42\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"FFTime\":\"09:08:38\",\"AvgFFTime\":\"06:48:38\",\"MaxFFTime\":\"00:16:08\",\"PercentageFFTime\":\"5.96\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:29:06\"},{\"CategoryName\":\"CREDIT CARD\",\"CountServedTickets\":38,\"PercentageServedTickets\":4.66,\"AvgWaitTime\":\"00:06:43\",\"MaxWaitTime\":\"00:49:12\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":81.58,\"FFTime\":\"05:20:25\",\"AvgFFTime\":\"04:11:10\",\"MaxFFTime\":\"00:08:25\",\"PercentageFFTime\":\"3.48\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"04:15:44\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"CountServedTickets\":79,\"PercentageServedTickets\":9.69,\"AvgWaitTime\":\"00:11:01\",\"MaxWaitTime\":\"02:53:15\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"FFTime\":\"22:28:32\",\"AvgFFTime\":\"15:46:07\",\"MaxFFTime\":\"00:17:04\",\"PercentageFFTime\":\"14.64\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"15:25:54\"},{\"CategoryName\":\"REG AND LICENSING\",\"CountServedTickets\":241,\"PercentageServedTickets\":29.57,\"AvgWaitTime\":\"00:07:12\",\"MaxWaitTime\":\"01:18:16\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"FFTime\":\"16:19:43\",\"AvgFFTime\":\"01:12:23\",\"MaxFFTime\":\"00:16:00\",\"PercentageFFTime\":\"41.90\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"05:05:54\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"CountServedTickets\":268,\"PercentageServedTickets\":32.88,\"AvgWaitTime\":\"00:03:27\",\"MaxWaitTime\":\"00:34:37\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":72.73,\"FFTime\":\"09:43:14\",\"AvgFFTime\":\"09:47:18\",\"MaxFFTime\":\"00:07:32\",\"PercentageFFTime\":\"21.96\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"15:26:28\"},{\"CategoryName\":\"WIRE TRANSFER\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:09:53\",\"MaxWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"FFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"PercentageFFTime\":\"0.02\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:09:53\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"815 / 841 (96.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:52 | Max.: 02:53:15 | SLA: 68.97% (580)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"CASH\",\"CountServedTickets\":154,\"PercentageServedTickets\":\"19\",\"AvgWaitTime\":\"5.30\",\"MaxWaitTime\":\"00:48:44\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":\"82.47%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASHIER\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"CountServedTickets\":34,\"PercentageServedTickets\":\"5\",\"AvgWaitTime\":\"4.38\",\"MaxWaitTime\":\"00:42:42\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":\"85.29%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"CountServedTickets\":38,\"PercentageServedTickets\":\"5\",\"AvgWaitTime\":\"6.73\",\"MaxWaitTime\":\"00:49:12\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":\"81.58%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"CountServedTickets\":79,\"PercentageServedTickets\":\"10\",\"AvgWaitTime\":\"11.02\",\"MaxWaitTime\":\"02:53:15\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":\"54.65%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"CountServedTickets\":241,\"PercentageServedTickets\":\"30\",\"AvgWaitTime\":\"7.22\",\"MaxWaitTime\":\"01:18:16\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":\"58.94%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"CountServedTickets\":268,\"PercentageServedTickets\":\"33\",\"AvgWaitTime\":\"3.45\",\"MaxWaitTime\":\"00:34:37\",\"WaitingSLACount\":200,\"WaitingSLAPercentage\":\"72.73%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"9.88\",\"MaxWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:36:43 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:37:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"TicketServed\":127,\"AvgServiceTime\":\"00:18:28\",\"SLA\":81.10,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 21:45:05\",\"ServingPercentage\":33.21,\"BackendPercentage\":0.00,\"IdlePercentage\":66.79,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"TicketServed\":247,\"AvgServiceTime\":\"00:08:28\",\"SLA\":79.35,\"DaysWorked\":21,\"LoggedTime\":\"5 day(s) 14:45:14\",\"ServingPercentage\":25.87,\"BackendPercentage\":0.00,\"IdlePercentage\":74.13,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"TicketServed\":290,\"AvgServiceTime\":\"00:07:36\",\"SLA\":79.66,\"DaysWorked\":21,\"LoggedTime\":\"6 day(s) 19:28:02\",\"ServingPercentage\":22.51,\"BackendPercentage\":0.00,\"IdlePercentage\":77.49,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"TicketServed\":93,\"AvgServiceTime\":\"00:01:07\",\"SLA\":98.92,\"DaysWorked\":18,\"LoggedTime\":\"2 day(s) 14:16:32\",\"ServingPercentage\":2.80,\"BackendPercentage\":0.00,\"IdlePercentage\":97.20,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"TicketServed\":124,\"AvgServiceTime\":\"00:22:48\",\"SLA\":78.23,\"DaysWorked\":20,\"LoggedTime\":\"5 day(s) 02:50:34\",\"ServingPercentage\":38.36,\"BackendPercentage\":0.00,\"IdlePercentage\":61.64,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"nowran.mohamed\",\"C5\",\"claire.maghmil\",\"C4\",\"sherin.george\",\"nadia.abuhasnah\",\"Ibtihal.Abdalla\",\"Aisha.omer\",\"shaiksultan\"],\"TicketServed\":[0,127,247,290,0,0,0,0,93,124],\"SLA\":[0.00,81.10,79.35,79.66,0.00,0.00,0.00,0.00,98.92,78.23],\"ServingPercentage\":[0.00,33.21,25.87,22.51,0.00,0.00,0.00,0.00,2.80,38.36],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,66.79,74.13,77.49,0.00,0.00,0.00,0.00,97.20,61.64],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:38:29 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 11:40:23 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 11:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 11:40:28 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:40:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:40:39 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"Date\":\"01/11/2024\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:06\",\"SLA\":0.00,\"LoggedTime\":\"02:37:08\",\"ServingTime\":\"00:00:26\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:36:42\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"Date\":\"01/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"Date\":\"01/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"Date\":\"01/11/2024\",\"TicketServed\":8,\"AvgServiceTime\":\"00:28:20\",\"SLA\":0.00,\"LoggedTime\":\"06:39:02\",\"ServingTime\":\"03:46:44\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:52:18\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"Date\":\"01/11/2024\",\"TicketServed\":14,\"AvgServiceTime\":\"00:09:36\",\"SLA\":0.00,\"LoggedTime\":\"05:40:03\",\"ServingTime\":\"02:14:31\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:25:32\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"Date\":\"01/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"Date\":\"01/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"Date\":\"01/11/2024\",\"TicketServed\":4,\"AvgServiceTime\":\"00:18:58\",\"SLA\":0.00,\"LoggedTime\":\"07:44:38\",\"ServingTime\":\"01:15:54\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:28:44\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"Date\":\"01/11/2024\",\"TicketServed\":2,\"AvgServiceTime\":\"00:29:24\",\"SLA\":0.00,\"LoggedTime\":\"05:59:47\",\"ServingTime\":\"00:58:48\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:00:59\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"Date\":\"01/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"Date\":\"04/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"Date\":\"04/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"02:56:33\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:56:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"Date\":\"04/11/2024\",\"TicketServed\":8,\"AvgServiceTime\":\"00:08:00\",\"SLA\":0.00,\"LoggedTime\":\"04:05:11\",\"ServingTime\":\"01:04:05\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:01:06\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare 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City\",\"OperatorName\":\"sherin.george\",\"Date\":\"28/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"Date\":\"28/11/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:17:55\",\"SLA\":0.00,\"LoggedTime\":\"04:27:00\",\"ServingTime\":\"01:29:36\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:57:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"Date\":\"28/11/2024\",\"TicketServed\":4,\"AvgServiceTime\":\"00:18:31\",\"SLA\":0.00,\"LoggedTime\":\"03:25:30\",\"ServingTime\":\"01:14:06\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:11:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"Date\":\"28/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"Date\":\"28/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"Date\":\"28/11/2024\",\"TicketServed\":14,\"AvgServiceTime\":\"00:04:02\",\"SLA\":0.00,\"LoggedTime\":\"06:07:03\",\"ServingTime\":\"00:56:33\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:10:30\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"Date\":\"28/11/2024\",\"TicketServed\":15,\"AvgServiceTime\":\"00:08:51\",\"SLA\":0.00,\"LoggedTime\":\"07:41:57\",\"ServingTime\":\"02:12:48\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:29:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"Date\":\"28/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"Date\":\"28/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"Date\":\"28/11/2024\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:10\",\"SLA\":0.00,\"LoggedTime\":\"04:31:36\",\"ServingTime\":\"00:00:40\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:30:56\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"Date\":\"29/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"Date\":\"29/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"Date\":\"29/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"Date\":\"29/11/2024\",\"TicketServed\":10,\"AvgServiceTime\":\"00:08:06\",\"SLA\":0.00,\"LoggedTime\":\"05:07:51\",\"ServingTime\":\"01:21:01\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:46:50\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"Date\":\"29/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"Date\":\"29/11/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:06:13\",\"SLA\":0.00,\"LoggedTime\":\"03:46:25\",\"ServingTime\":\"00:31:09\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:15:16\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"Date\":\"29/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"Date\":\"29/11/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:06:19\",\"SLA\":0.00,\"LoggedTime\":\"02:08:50\",\"ServingTime\":\"00:31:38\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:37:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"Date\":\"29/11/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"Date\":\"29/11/2024\",\"TicketServed\":8,\"AvgServiceTime\":\"00:34:11\",\"SLA\":0.00,\"LoggedTime\":\"06:07:23\",\"ServingTime\":\"04:33:32\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:33:51\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 11:41:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:41:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:42:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:42:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:43:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:43:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:44:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:44:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:45:15 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:45:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:46:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:46:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:47:14 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:47:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:48:15 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:48:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:49:15 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:49:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:50:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:50:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:51:17 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:51:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:52:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:52:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:53:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:53:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:54:15 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:54:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:55:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:55:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:56:16 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:56:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 11:57:15 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 11:57:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:16:11 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:16:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:16:31 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:16:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:17:14 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:17:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:17:33 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 12:17:33 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":6.90,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":8.33,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:50\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:13:15\",\"AvgFFTime\":\"00:08:50\",\"PercentageFFTime\":14.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:47\",\"MaxWaitingTime\":\"00:01:25\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":10.34,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":12.50,\"AvgWaitTime\":\"00:16:38\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:14\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:42\",\"MaxFFTime\":\"00:00:31\",\"AvgFFTime\":\"00:00:14\",\"PercentageFFTime\":0.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:49:55\",\"MaxWaitingTime\":\"00:22:11\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":20.69,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":25.00,\"AvgWaitTime\":\"00:03:06\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:16:40\",\"MaxFFTime\":\"00:07:48\",\"AvgFFTime\":\"00:02:46\",\"PercentageFFTime\":13.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:36\",\"MaxWaitingTime\":\"00:07:14\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":62.07,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":54.17,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":38.89,\"AvgServiceTime\":\"00:06:40\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":84.62,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"FFTime\":\"01:26:50\",\"MaxFFTime\":\"00:45:43\",\"AvgFFTime\":\"00:06:40\",\"PercentageFFTime\":71.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:04:28\",\"MaxWaitingTime\":\"00:21:12\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"24 / 29 (82.76%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:36 | SLA: 41.38%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:04 | SLA: 87.50%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.84,\"AverageWaitingTimePerCategory\":0.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.23,\"AverageWaitingTimePerCategory\":16.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":3.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":6.68,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 12:32:45 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 12:32:45 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"IssuedTickets\":31,\"ServedTickets\":29,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:11:24\",\"WaitingSLAPercentage\":38.71,\"WaitingSLACount\":12,\"AvgServiceTime\":\"00:06:32\",\"ServiceSLAPercentage\":86.21,\"ServiceSLACount\":25,\"FFTime\":\"03:09:38\",\"MaxFFTime\":\"01:28:58\",\"AvgFFTime\":\"00:06:32\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:30:38\",\"MaxWaitingTime\":\"00:53:08\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"29 / 31 ( 93.55% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:24 | SLA: 38.71%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:32 | SLA: 86.21%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Dubai Healthcare City\"],\"TicketIssued\":[31],\"TicketServed\":[29],\"TicketServedPercentage\":[86.21],\"TicketWaitingPercentage\":[38.71]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 12:33:14 PM | Request Received getDashboardData=> fid:  ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 2.50.63.108
12/26/2024 12:33:14 PM | Response Sent => responseCode:-1, responseStatus:failure, responseText:Incomplete Request parameters | Client IP: 2.50.63.108
12/26/2024 12:33:22 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 12:33:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":6.45,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":6.90,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:50\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:13:15\",\"AvgFFTime\":\"00:08:50\",\"PercentageFFTime\":9.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:47\",\"MaxWaitingTime\":\"00:01:25\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":3.23,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":9.68,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":10.34,\"AvgWaitTime\":\"00:16:38\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:14\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:42\",\"MaxFFTime\":\"00:00:31\",\"AvgFFTime\":\"00:00:14\",\"PercentageFFTime\":0.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:49:55\",\"MaxWaitingTime\":\"00:22:11\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":19.35,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":20.69,\"AvgWaitTime\":\"00:03:06\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:16:40\",\"MaxFFTime\":\"00:07:48\",\"AvgFFTime\":\"00:02:46\",\"PercentageFFTime\":8.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:36\",\"MaxWaitingTime\":\"00:07:14\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":61.29,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":62.07,\"AvgWaitTime\":\"00:14:27\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":36.84,\"AvgServiceTime\":\"00:08:35\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:34:35\",\"MaxFFTime\":\"01:07:24\",\"AvgFFTime\":\"00:08:35\",\"PercentageFFTime\":81.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:20:20\",\"MaxWaitingTime\":\"00:53:08\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"29 / 31 (93.55%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:24 | SLA: 38.71%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:32 | SLA: 86.21%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.84,\"AverageWaitingTimePerCategory\":0.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.23,\"AverageWaitingTimePerCategory\":16.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":3.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":8.59,\"AverageWaitingTimePerCategory\":14.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 12:52:17 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 12:52:18 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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12/26/2024 12:52:48 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108
12/26/2024 12:53:53 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108
12/26/2024 12:55:46 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 12:55:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 12:55:48 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108
12/26/2024 12:55:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108
12/26/2024 12:55:49 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:55:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:55:49 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108
12/26/2024 12:55:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108
12/26/2024 12:55:53 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:55:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:56:47 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:56:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:57:48 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:57:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:58:47 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:58:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 12:59:47 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 12:59:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:01:37 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:01:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:02:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:02:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:03:41 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:03:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:04:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:04:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:05:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:05:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:06:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:06:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:07:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:07:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:08:41 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:08:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:09:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:09:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:10:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:10:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:11:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:11:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:12:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:12:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:13:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:13:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:14:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:14:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:15:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:15:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:16:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:16:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:17:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:17:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:18:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:18:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:19:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:19:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:20:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:20:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:21:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:21:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:22:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:22:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:23:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:23:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:24:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:24:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:25:41 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:25:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:26:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:26:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:27:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:27:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:28:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:28:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:29:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:29:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:30:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:30:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:31:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:31:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:32:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:32:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:33:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:33:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:34:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:34:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:35:43 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:35:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:36:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:36:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:37:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:37:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:38:41 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:38:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:39:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:39:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:40:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:40:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:41:42 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:41:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:42:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:42:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:43:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:43:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:44:40 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:44:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:45:41 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:45:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108
12/26/2024 1:45:47 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-12-26 fto: 2024-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108
12/26/2024 1:45:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108