12/30/2024 8:10:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:10:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 12/30/2024 8:10:11 AM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 2.50.63.108 12/30/2024 8:10:11 AM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"00W8W1GFDF"} | Client IP: 2.50.63.108 12/30/2024 8:10:11 AM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 2.50.63.108 12/30/2024 8:10:13 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:10:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 12/30/2024 8:10:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:10:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 12/30/2024 8:10:15 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:10:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:10:17 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:10:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 12/30/2024 8:10:17 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:10:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:11:13 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:11:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:11:19 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:11:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 8:11:22 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:13:13 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:13:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 12/30/2024 8:13:13 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:13:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 12/30/2024 8:13:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 12/30/2024 8:13:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 12/30/2024 8:13:21 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:13:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:13:31 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:13:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:14:31 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:14:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:15:31 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:15:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:16:30 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 8:16:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 8:17:00 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:17:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT 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category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:17:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:20:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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category:CHH-CASH|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:21:34 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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12/30/2024 8:23:47 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:23:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":2.99,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":65.81,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":67.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":56.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":14.53,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":14.98,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":27.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":38,\"PercentageIssuedTickets\":16.24,\"ServedTicketsPerCategory\":38,\"PercentageServedTickets\":16.74,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":81.58,\"AvgServiceTime\":\"00:08:25\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":81.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:20:25\",\"MaxFFTime\":\"04:11:10\",\"AvgFFTime\":\"00:08:25\",\"PercentageFFTime\":16.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:15:44\",\"MaxWaitingTime\":\"00:49:12\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"227 / 234 (97.01%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:25 | SLA: 80.34%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:43 | SLA: 78.85%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 8:24:36 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CSS-CUSTOMER SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:24:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:11:01\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"AvgServiceTime\":\"00:17:04\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":67.09,\"NoShowTickets\":5,\"PercentageNoShowTickets\":5.81,\"UnqualifiedTickets\":2,\"FFTime\":\"22:28:32\",\"MaxFFTime\":\"15:46:07\",\"AvgFFTime\":\"00:17:04\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:25:54\",\"MaxWaitingTime\":\"02:53:15\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"79 / 86 (91.86%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:01 | SLA: 54.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:17:04 | SLA: 67.09%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (5.81%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 8:25:45 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:RLL-REG AND LICENSING|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 8:25:46 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.41,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"241 / 246 (97.97%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:12 | SLA: 58.94%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:16:00 | SLA: 68.05%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.41%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 9:11:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:11:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:11:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:11:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:12:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:12:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:13:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:13:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:14:11 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:14:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:15:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:15:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:16:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:16:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:17:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:17:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:18:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:18:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:19:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:19:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:20:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:20:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:21:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:21:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:22:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:23:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:23:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:24:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:24:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:25:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:25:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:26:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:26:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:27:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:27:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:28:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:28:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:29:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:29:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:30:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:30:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:31:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:31:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:32:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:32:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:32:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 12/30/2024 9:32:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 12/30/2024 9:33:01 AM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 2.50.63.108 12/30/2024 9:33:01 AM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"LINZUNQHAQ"} | Client IP: 2.50.63.108 12/30/2024 9:33:01 AM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 2.50.63.108 12/30/2024 9:33:03 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 12/30/2024 9:33:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 12/30/2024 9:33:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 12/30/2024 9:33:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 12/30/2024 9:33:06 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 12/30/2024 9:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 12/30/2024 9:33:08 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 12/30/2024 9:33:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 12/30/2024 9:33:11 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-12-30 fto: 2024-12-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 9:33:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:10\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:04:10\",\"MaxFFTime\":\"00:04:10\",\"AvgFFTime\":\"00:04:10\",\"PercentageFFTime\":42.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:15\",\"MaxWaitingTime\":\"00:01:15\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:05:16\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:40\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:05:40\",\"MaxFFTime\":\"00:05:40\",\"AvgFFTime\":\"00:05:40\",\"PercentageFFTime\":57.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:16\",\"MaxWaitingTime\":\"00:05:16\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 2 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:15 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:55 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":4.17,\"AverageWaitingTimePerCategory\":1.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":5.67,\"AverageWaitingTimePerCategory\":5.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 9:33:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:33:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:34:18 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 9:34:18 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":18.14,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":18.71,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":11.98,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":4.00,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":4.13,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":5.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":38,\"PercentageIssuedTickets\":4.48,\"ServedTicketsPerCategory\":38,\"PercentageServedTickets\":4.62,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":81.58,\"AvgServiceTime\":\"00:08:25\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":81.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:20:25\",\"MaxFFTime\":\"04:11:10\",\"AvgFFTime\":\"00:08:25\",\"PercentageFFTime\":3.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:15:44\",\"MaxWaitingTime\":\"00:49:12\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":10.13,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":9.60,\"AvgWaitTime\":\"00:11:01\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":54.65,\"AvgServiceTime\":\"00:17:04\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":67.09,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":2,\"FFTime\":\"22:28:32\",\"MaxFFTime\":\"15:46:07\",\"AvgFFTime\":\"00:17:04\",\"PercentageFFTime\":14.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:25:54\",\"MaxWaitingTime\":\"02:53:15\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.94,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":0.97,\"AvgWaitTime\":\"00:09:48\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:06:40\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:53:24\",\"MaxFFTime\":\"00:49:48\",\"AvgFFTime\":\"00:06:40\",\"PercentageFFTime\":0.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:18:29\",\"MaxWaitingTime\":\"00:53:59\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":28.98,\"ServedTicketsPerCategory\":241,\"PercentageServedTickets\":29.28,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":145,\"WaitingSLAPercentage\":58.94,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":164,\"ServiceSLAPercentage\":68.05,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":4,\"FFTime\":\"16:19:43\",\"MaxFFTime\":\"01:12:23\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":41.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:54\",\"MaxWaitingTime\":\"01:18:16\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL 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Time\",\"colValue\":\"Avg.: 00:11:15 | SLA: 75.09%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.71%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":6.68,\"AverageWaitingTimePerCategory\":9.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":16.02,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.55,\"AverageWaitingTimePerCategory\":3.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":9.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 9:34:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:34:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:34:37 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2024-11-01 fto: 2024-11-30 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 12/30/2024 9:34:38 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued 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Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.83,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":154,\"PercentageIssuedTickets\":18.31,\"ServedTicketsPerCategory\":154,\"PercentageServedTickets\":18.90,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":127,\"WaitingSLAPercentage\":82.47,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":128,\"ServiceSLAPercentage\":83.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"18:30:07\",\"MaxFFTime\":\"09:16:31\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":12.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:35:16\",\"MaxWaitingTime\":\"00:48:44\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":4.04,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":4.17,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":85.29,\"AvgServiceTime\":\"00:16:08\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":55.88,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"09:08:38\",\"MaxFFTime\":\"06:48:38\",\"AvgFFTime\":\"00:16:08\",\"PercentageFFTime\":5.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:06\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"CREDIT 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TRANSFER\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:29\",\"MaxFFTime\":\"00:01:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:53\",\"MaxWaitingTime\":\"00:09:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"815 / 841 (96.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:52 | SLA: 68.97%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:18 | SLA: 75.09%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.71%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":7.21,\"AverageWaitingTimePerCategory\":5.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":16.14,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":8.43,\"AverageWaitingTimePerCategory\":6.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":17.07,\"AverageWaitingTimePerCategory\":11.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND 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{"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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SERVICES\",\"IssuedTicketsPerCategory\":107,\"PercentageIssuedTickets\":10.70,\"ServedTicketsPerCategory\":106,\"PercentageServedTickets\":10.77,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":55,\"WaitingSLAPercentage\":51.40,\"AvgServiceTime\":\"00:09:51\",\"ServiceSLACount\":85,\"ServiceSLAPercentage\":80.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"17:25:10\",\"MaxFFTime\":\"12:54:57\",\"AvgFFTime\":\"00:09:51\",\"PercentageFFTime\":10.49,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:16:50\",\"MaxWaitingTime\":\"00:49:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":23.90,\"ServedTicketsPerCategory\":233,\"PercentageServedTickets\":23.68,\"AvgWaitTime\":\"00:07:33\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":53.56,\"AvgServiceTime\":\"00:15:27\",\"ServiceSLACount\":163,\"ServiceSLAPercentage\":69.96,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.30,\"UnqualifiedTickets\":3,\"FFTime\":\"12:02:52\",\"MaxFFTime\":\"05:53:57\",\"AvgFFTime\":\"00:15:27\",\"PercentageFFTime\":36.15,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:44:02\",\"MaxWaitingTime\":\"02:16:55\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":381,\"PercentageIssuedTickets\":38.10,\"ServedTicketsPerCategory\":376,\"PercentageServedTickets\":38.21,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":69.29,\"AvgServiceTime\":\"00:08:35\",\"ServiceSLACount\":295,\"ServiceSLAPercentage\":78.46,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"FFTime\":\"05:47:29\",\"MaxFFTime\":\"19:10:08\",\"AvgFFTime\":\"00:08:35\",\"PercentageFFTime\":32.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:37\",\"MaxWaitingTime\":\"00:50:48\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:30\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:05:01\",\"MaxFFTime\":\"00:05:01\",\"AvgFFTime\":\"00:02:30\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:12\",\"MaxWaitingTime\":\"00:00:09\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"984 / 1000 (98.40%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:14 | SLA: 67.10%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:10:07 | SLA: 76.22%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.30%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":6.92,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":13.51,\"AverageWaitingTimePerCategory\":4.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":7.59,\"AverageWaitingTimePerCategory\":4.79,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":9.86,\"AverageWaitingTimePerCategory\":6.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":15.46,\"AverageWaitingTimePerCategory\":7.56,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":8.58,\"AverageWaitingTimePerCategory\":3.86,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":2.51,\"AverageWaitingTimePerCategory\":0.10,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 12/30/2024 9:35:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:35:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:36:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:36:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:37:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:37:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:38:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:38:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:39:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:39:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:40:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:41:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:41:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:42:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:42:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:43:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:43:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:44:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:44:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:44:34 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:44:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 9:44:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 12/30/2024 9:44:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:44:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:44:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/30/2024 9:44:57 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 9:44:57 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 9:44:57 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 9:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:44:58 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 9:44:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 9:44:59 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 12/30/2024 9:44:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 11:37:07 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:37:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 11:37:08 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:37:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 11:37:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:37:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/30/2024 11:37:08 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 11:37:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 11:37:09 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 11:37:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 11:37:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 12/30/2024 11:37:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 11:37:11 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:37:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 11:45:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:45:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/30/2024 11:45:20 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:45:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 11:45:20 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 12/30/2024 11:45:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 11:45:23 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 11:45:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 1:09:52 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 12/30/2024 1:09:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 12/30/2024 1:09:52 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 1:09:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 1:09:52 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 1:09:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 1:09:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 12/30/2024 1:09:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 1:09:55 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 12/30/2024 1:09:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 12/30/2024 1:09:55 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 12/30/2024 1:09:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 12/30/2024 9:42:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.231.253 12/30/2024 9:42:10 PM | Request Received getDashboardList=> userId: 193, languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.107.231.253 12/30/2024 9:42:12 PM | Request Received getDashboardData=> fid: 146| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.231.253 12/30/2024 9:42:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:42:12 PM | Request Received getDashboardList=> userId: 193, languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.107.231.253 12/30/2024 9:42:13 PM | Request Received getUserModuleRights=> branchId:146userId: 193 | Client IP: 5.107.231.253 12/30/2024 9:42:14 PM | Request Received getUserModuleRights=> branchId:146userId: 193 | Client IP: 5.107.231.253 12/30/2024 9:42:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.231.253 12/30/2024 9:42:25 PM | Request Received onLoginClick=> userName: R | Client IP: 5.107.231.253 12/30/2024 9:42:25 PM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"R","Password":"iF+Wf2NmpHE=","tokenKey":"2MLANV8ZG5"} | Client IP: 5.107.231.253 12/30/2024 9:42:25 PM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 5.107.231.253 12/30/2024 9:42:28 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardSt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| Client IP: 5.107.231.253 12/30/2024 9:42:28 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 5.107.231.253 12/30/2024 9:42:31 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.231.253 12/30/2024 9:42:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:42:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.231.253 12/30/2024 9:42:38 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.231.253 12/30/2024 9:42:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:42:42 PM | Request Received getUserModuleRights=> branchId:100userId: 118 | Client IP: 5.107.231.253 12/30/2024 9:42:54 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 5.107.231.253 12/30/2024 9:42:56 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.107.231.253 12/30/2024 9:42:57 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.107.231.253 12/30/2024 9:42:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 5.107.231.253 12/30/2024 9:42:59 PM | Request Received getUserModuleRights=> branchId:100userId: 118 | Client IP: 5.107.231.253 12/30/2024 9:43:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.107.231.253 12/30/2024 9:43:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:43:04 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.231.253 12/30/2024 9:43:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:43:28 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: ALL IN ONE, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"34","CALL":{"order":[[{"category":34,"condition":"","count":1},{"category":33,"condition":"","count":1}]]}} | Client IP: 5.107.231.253 12/30/2024 9:43:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 5.107.231.253 12/30/2024 9:43:29 PM | Request Received getUserModuleRights=> branchId:100userId: 118 | Client IP: 5.107.231.253 12/30/2024 9:43:54 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.231.253 12/30/2024 9:43:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:44:13 PM | Request Received addBranchCounter=> BranchId: 100, CounterId: 1, Profile Count: 1 | Client IP: 5.107.231.253 12/30/2024 9:44:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.107.231.253 12/30/2024 9:44:54 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.231.253 12/30/2024 9:44:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253 12/30/2024 9:45:54 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2024-12-30 fto: 2024-12-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.107.231.253 12/30/2024 9:45:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.231.253