1/21/2025 8:07:40 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:07:40 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:07:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:07:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
1/21/2025 8:07:40 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:07:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:07:41 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:07:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:07:41 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:07:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:07:43 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:07:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:07:43 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:07:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:17:03 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:17:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:17:03 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:17:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:17:04 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:17:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:17:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:17:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
1/21/2025 8:17:07 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:17:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:17:07 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:17:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:17:08 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:17:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:20:32 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:20:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:20:32 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:20:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:20:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:20:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:25:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:25:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
1/21/2025 8:25:43 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:25:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:25:43 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:25:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:25:43 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:25:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:25:44 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:25:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:25:44 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:25:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:25:54 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:25:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:25:55 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:25:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:38:33 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:38:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
1/21/2025 8:38:34 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:38:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:38:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 8:38:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:38:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:38:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:38:36 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 8:38:36 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 8:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 8:38:37 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
1/21/2025 8:38:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 1:40:42 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
1/21/2025 1:40:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 1:40:43 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
1/21/2025 1:40:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
1/21/2025 1:40:45 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
1/21/2025 1:40:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 1:40:45 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:40:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:40:49 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:01 PM | Request Received getDashboardData=> fid: 74|115| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:41:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:03 PM | Request Received getDashboardData=> fid: 74|115| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:41:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:03 PM | Request Received getDashboardData=> fid: 74|115| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:41:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:05 PM | Request Received getDashboardData=> fid: 73|115| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:41:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:06 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:41:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:06 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
1/21/2025 1:41:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:11 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
1/21/2025 1:41:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
1/21/2025 1:41:12 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-21 fto: 2025-01-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 1:41:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-01-14 fto: 2025-01-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
1/21/2025 1:41:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
1/21/2025 1:41:43 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-01-14 fto: 2025-01-20 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
1/21/2025 1:41:44 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
1/21/2025 1:41:57 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-01-14 fto: 2025-01-20 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
1/21/2025 1:43:15 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118