2/15/2025 7:33:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:33:23 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:33:24 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 7:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 2/15/2025 7:33:25 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 7:33:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 7:33:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:33:38 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:33:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 7:33:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 7:33:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:34:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 7:34:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:35:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 7:35:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:36:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 7:36:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:36:48 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:36:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 7:36:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 7:36:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:36:49 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:36:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 7:36:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:36:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 2/15/2025 7:36:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 7:36:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:36:58 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 7:36:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 7:36:58 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 7:37:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 7:37:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 7:37:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 8:52:06 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 8:52:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 8:52:07 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 8:52:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 8:52:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 8:52:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 8:52:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 2/15/2025 8:52:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 2/15/2025 8:52:19 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 8:52:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 8:52:50 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 8:52:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 8:52:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 8:53:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:40:00 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 9:40:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 9:40:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 2/15/2025 9:40:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 2/15/2025 9:40:07 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 9:40:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 9:40:10 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 9:40:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 9:40:11 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 9:40:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:40:14 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:40:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:41:00 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:41:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:42:00 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:42:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:43:02 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:44:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:44:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:45:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:45:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:46:46 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:46:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:47:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:48:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:48:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:49:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:49:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:50:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:50:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:50:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:51:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:51:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:52:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:52:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:53:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:54:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:55:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:55:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:56:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:56:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:57:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:57:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:58:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:58:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 9:59:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 9:59:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:00:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:00:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:00:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:01:47 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:01:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:02:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:02:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:03:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:04:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:04:42 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:05:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:06:00 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:06:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:07:00 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:07:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:08:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:08:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:09:00 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:09:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:10:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:11:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:11:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:12:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:12:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:13:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:13:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:13:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:14:47 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:14:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:15:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:16:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:16:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:16:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:17:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:17:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:18:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:19:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:19:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:20:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:20:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:21:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:21:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:21:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:22:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:23:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:23:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:23:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:24:46 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:24:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:25:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:26:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:26:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:27:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:27:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:28:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:28:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:29:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:29:30 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 10:29:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 10:29:49 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 2/15/2025 10:29:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 2/15/2025 10:30:07 AM | Request Received getReportData=> fid: 73 ftype: ffrom: 2025-02-15 fto: 2025-02-15 fOtherParameters: category:RBK-REBOOKING BLDG 1|$ticketStatus:$ticketNumber:95$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 73-B | Client IP: 5.195.105.118 2/15/2025 10:30:12 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting 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style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 2/15/2025 2:17:56 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:17:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.13.40 2/15/2025 2:17:57 PM | Request Received getDashboardData=> fid: 61| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.13.40 2/15/2025 2:17:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:17:59 PM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:17:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629643878617)\/","DashboardCreatedTime":"\/Date(1629643878617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629644016483)\/","DashboardCreatedTime":"\/Date(1629644016483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633932678100)\/","DashboardCreatedTime":"\/Date(1633932678100)\/"},{"DashboardID":105,"UserId":85,"DashboardName":"Hussain_Test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662633545497)\/","DashboardCreatedTime":"\/Date(1662633545497)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629365813083)\/","DashboardCreatedTime":"\/Date(1629365813083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629694702673)\/","DashboardCreatedTime":"\/Date(1629694702673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629694890340)\/","DashboardCreatedTime":"\/Date(1629694890340)\/"},{"DashboardID":106,"UserId":85,"DashboardName":"Husain_2","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662633608123)\/","DashboardCreatedTime":"\/Date(1662633608123)\/"},{"DashboardID":107,"UserId":85,"DashboardName":"Test23","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662633759310)\/","DashboardCreatedTime":"\/Date(1662633759310)\/"}] | Client IP: 83.110.13.40 2/15/2025 2:18:00 PM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:18:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629643878617)\/","DashboardCreatedTime":"\/Date(1629643878617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629644016483)\/","DashboardCreatedTime":"\/Date(1629644016483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633932678100)\/","DashboardCreatedTime":"\/Date(1633932678100)\/"},{"DashboardID":105,"UserId":85,"DashboardName":"Hussain_Test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662633545497)\/","DashboardCreatedTime":"\/Date(1662633545497)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629365813083)\/","DashboardCreatedTime":"\/Date(1629365813083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629694702673)\/","DashboardCreatedTime":"\/Date(1629694702673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629694890340)\/","DashboardCreatedTime":"\/Date(1629694890340)\/"},{"DashboardID":106,"UserId":85,"DashboardName":"Husain_2","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662633608123)\/","DashboardCreatedTime":"\/Date(1662633608123)\/"},{"DashboardID":107,"UserId":85,"DashboardName":"Test23","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662633759310)\/","DashboardCreatedTime":"\/Date(1662633759310)\/"}] | Client IP: 83.110.13.40 2/15/2025 2:18:00 PM | Request Received getDashboardData=> fid: 61| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.13.40 2/15/2025 2:18:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:18:52 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:18:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.13.40 2/15/2025 2:18:58 PM | Request Received onLoginClick=> userName: giovani | Client IP: 83.110.13.40 2/15/2025 2:18:58 PM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"giovani","Password":"giovai","tokenKey":"G3PRH6SZQS"} | Client IP: 83.110.13.40 2/15/2025 2:19:07 PM | Request Received onLoginClick=> userName: giovani | Client IP: 83.110.13.40 2/15/2025 2:19:07 PM | Response Sent => {"Result":"0","UserID":"39","UserRoleID":"2","UserLevelID":"1-R","UserName":"giovani","Password":"qBhWxQVE9iE=","tokenKey":"0JGQNXPCPX"} | Client IP: 83.110.13.40 2/15/2025 2:19:08 PM | Request Received getUserModuleRights=> branchId:0userId: 39 | Client IP: 83.110.13.40 2/15/2025 2:19:13 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:19:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.13.40 2/15/2025 2:19:14 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:19:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.110.13.40 2/15/2025 2:19:14 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.110.13.40 2/15/2025 2:19:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.110.13.40 2/15/2025 2:19:16 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.13.40 2/15/2025 2:19:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:19:34 PM | Request Received getReportData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|CLR-Attestation Clear|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|TEL-Cardiology|CHH-CASH|NCA-Cash|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|CRR-Corporate Services|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|CRO-CRO SERVICE Customer|CUT-CUS Teller|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DN1-Dental|DGA-Deposit Assistance|MED-Deposit in Account|DR1-Dermatology|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|FER-E Card Services|AIH-E Customer Service|RAM-E Insurance|ESR-E Loans|RAN-E Safety Deposit Box|KHA-E Teller Services|EPA-EDI Parking Assess|EPA-EDI Parking Test|ELD-Elderly People|NEE-Electronic Archive|ERO-Elite CRO Services|EUT-Elite Teller|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|PRE-ENT|ENV-Environment Control|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-EYE TEST|EYE-Eye Test|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup 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Vaccine\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Salik\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Special Needs Cash\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Special Needs Insura\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Engineering\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.34,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"special bank\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"special others\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Self Paid Client\",\"AverageServiceTimePerCategory\":3.70,\"AverageWaitingTimePerCategory\":1.11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"special trucks fines\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"special truck licens\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cardiology\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"N Card Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"AMC Safety Systems\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Medical Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"N Loans\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Issuance Compl Cer E\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.13.40 2/15/2025 2:20:04 PM | Request Received getUserModuleRights=> branchId:144userId: 39 | Client IP: 83.110.13.40 2/15/2025 2:20:14 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:20:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:20:58 PM | Request Received getUserModuleRights=> branchId:144userId: 39 | Client IP: 83.110.13.40 2/15/2025 2:21:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:21:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:21:26 PM | Request Received getUserModuleRights=> branchId:144userId: 39 | Client IP: 83.110.13.40 2/15/2025 2:21:40 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: ALL services, Categories Count: 7, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"13","CALL":{"order":[[{"category":13,"condition":"","count":1},{"category":2,"condition":"","count":1},{"category":14,"condition":"","count":1},{"category":10,"condition":"","count":1},{"category":9,"condition":"","count":1},{"category":12,"condition":"","count":1},{"category":11,"condition":"","count":1}]]}} | Client IP: 83.110.13.40 2/15/2025 2:21:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 83.110.13.40 2/15/2025 2:21:47 PM | Request Received getUserModuleRights=> branchId:144userId: 39 | Client IP: 83.110.13.40 2/15/2025 2:21:58 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 1, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:21:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:22:03 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 2, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:22:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:22:07 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 2, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:22:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:22:12 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 3, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:22:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:22:13 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:22:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:22:18 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 4, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:22:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:22:23 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 5, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:22:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:22:28 PM | Request Received addBranchCounter=> BranchId: 144, CounterId: 6, Profile Count: 2 | Client IP: 83.110.13.40 2/15/2025 2:22:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 83.110.13.40 2/15/2025 2:23:11 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:23:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:24:13 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:24:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:25:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:25:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:26:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:26:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:27:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:27:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:27:50 PM | Request Received getUserModuleRights=> branchId:144userId: 39 | Client IP: 83.110.13.40 2/15/2025 2:28:09 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:28:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:29:10 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:29:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:30:10 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:30:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:31:59 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:31:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:32:57 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:32:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:34:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:34:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:34:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:34:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:35:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:35:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:37:01 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:37:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:37:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:37:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:38:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:38:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:39:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:39:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:40:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:40:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:41:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:41:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:42:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:42:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:43:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:43:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:44:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:44:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:45:03 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 2:45:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 2:45:04 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 2:45:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 2:45:09 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 2/15/2025 2:45:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 2/15/2025 2:45:10 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 2:45:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:45:11 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 2/15/2025 2:45:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:45:12 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 2/15/2025 2:45:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 2/15/2025 2:45:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:45:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:45:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:45:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:46:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:46:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:46:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:46:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:47:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:47:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:47:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:47:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:48:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:48:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:49:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:49:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:49:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:49:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:49:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:49:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:50:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:50:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:50:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:50:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:51:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:51:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:51:59 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:51:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:52:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:52:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:52:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:52:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:53:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:54:01 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:54:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:54:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:54:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:54:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:54:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:55:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:55:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:55:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:55:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:55:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:56:50 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:56:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:56:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:57:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:57:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:57:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:57:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:57:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:58:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:58:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 2:58:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 2:58:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 2:59:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 2:59:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:00:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:00:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:00:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:00:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:00:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:00:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:01:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:02:01 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:02:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:02:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:02:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:02:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:03:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:03:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:03:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:03:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:04:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:04:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:04:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:04:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:05:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:05:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:06:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:06:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:06:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:06:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:07:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:07:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:07:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:07:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:07:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:07:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:08:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:08:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:08:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:08:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:09:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:09:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:09:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:09:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:10:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:10:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:10:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:10:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:11:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:11:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:11:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:12:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:12:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:12:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:12:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:12:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:13:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:13:47 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:13:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:13:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:13:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:14:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:14:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:15:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:15:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:15:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:15:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:15:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:15:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:16:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:16:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:16:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:16:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:17:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:18:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:18:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:18:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:18:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:18:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:18:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:19:10 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 83.110.13.40 2/15/2025 3:19:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.13.40 2/15/2025 3:19:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:19:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:20:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:20:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:21:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:21:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:22:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:22:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:22:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:23:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:24:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:24:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:25:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:26:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:26:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:27:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:27:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:28:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:28:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:29:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:29:50 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:30:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:31:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:31:47 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:31:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:32:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:33:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:34:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:34:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:35:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:36:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:36:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:37:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:37:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:37:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:38:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:39:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:39:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:39:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:40:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:41:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:41:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:41:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:42:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:43:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:43:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:44:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:44:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:45:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:45:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:46:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:46:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:46:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:47:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:47:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 2/15/2025 3:48:45 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-02-15 fto: 2025-02-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 2/15/2025 3:48:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118