3/5/2025 6:03:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 3/5/2025 6:03:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 3/5/2025 6:05:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 3/5/2025 6:05:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 3/5/2025 9:56:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 3/5/2025 9:56:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 3/5/2025 9:56:38 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 9:56:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 9:57:37 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 9:57:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 9:58:37 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 9:58:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 9:59:38 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 9:59:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:00:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:00:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:01:52 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:01:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:02:52 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:02:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:03:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:03:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:04:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:04:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:05:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:05:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:06:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:06:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:07:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:07:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:08:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:08:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:09:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:09:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:10:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:10:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:11:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:11:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:12:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:12:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:13:54 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:13:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:14:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:14:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:15:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:15:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:16:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:16:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:17:54 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:17:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:18:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:18:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 10:19:53 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 3/5/2025 10:19:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 3/5/2025 11:24:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135 3/5/2025 11:24:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135 3/5/2025 3:27:38 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.205.59.194 3/5/2025 3:27:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.205.59.194 3/5/2025 3:27:38 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 94.205.59.194 3/5/2025 3:27:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 94.205.59.194 3/5/2025 3:27:39 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 94.205.59.194 3/5/2025 3:27:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardSt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| Client IP: 94.205.59.194 3/5/2025 3:27:44 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.205.59.194 3/5/2025 3:27:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.205.59.194 3/5/2025 3:27:55 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.205.59.194 3/5/2025 3:27:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.205.59.194 3/5/2025 3:28:01 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.205.59.194 3/5/2025 3:28:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.205.59.194 3/5/2025 3:28:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-03-05 fto: 2025-03-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.205.59.194 3/5/2025 3:28:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.205.59.194 3/5/2025 3:28:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-02-26 fto: 2025-03-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.205.59.194 3/5/2025 3:28:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.205.59.194 3/5/2025 3:28:58 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-02-26 fto: 2025-03-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 94.205.59.194 3/5/2025 3:29:02 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"00:15:08\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:08:07\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:24:23\",\"MaxFFTime\":\"00:24:23\",\"AvgFFTime\":\"00:08:07\",\"PercentageFFTime\":0.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:45:24\",\"MaxWaitingTime\":\"00:44:47\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":156,\"PercentageIssuedTickets\":5.40,\"ServedTicketsPerCategory\":152,\"PercentageServedTickets\":5.54,\"AvgWaitTime\":\"00:09:12\",\"WaitingSLACount\":151,\"WaitingSLAPercentage\":96.79,\"AvgServiceTime\":\"00:05:27\",\"ServiceSLACount\":131,\"ServiceSLAPercentage\":86.18,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"13:50:01\",\"MaxFFTime\":\"02:45:59\",\"AvgFFTime\":\"00:05:27\",\"PercentageFFTime\":6.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:19:26\",\"MaxWaitingTime\":\"00:37:43\"},{\"CategoryName\":\"FEMALE TYPING 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responseStatus:success, responseText:Data fetched successfully!, dashboardList: 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| Client IP: 94.205.59.194 3/5/2025 3:29:43 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-02-26 fto: 2025-03-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.205.59.194 3/5/2025 3:29:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.205.59.194 3/5/2025 3:30:04 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-02-26 fto: 2025-03-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 94.205.59.194 3/5/2025 3:30:08 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA 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2025-03-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 94.205.59.194 3/5/2025 3:35:19 PM | Response Sent => 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