4/3/2025 8:02:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:02:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/3/2025 8:02:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 8:02:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 8:02:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 8:02:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 8:02:46 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:02:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 8:02:47 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:02:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 8:02:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 8:02:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 8:02:50 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:02:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 8:03:46 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 8:03:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 8:22:05 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:22:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 8:22:06 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:22:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 8:22:06 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 8:22:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 8:22:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:22:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/3/2025 8:22:08 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 8:22:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 8:22:09 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 8:22:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 8:22:11 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 8:22:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 9:25:52 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 9:25:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 9:25:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/3/2025 9:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/3/2025 9:25:53 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 9:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 9:25:53 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 9:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 9:25:55 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 9:25:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 9:26:02 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 4/3/2025 9:26:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":33,\"PercentageIssuedTickets\":22.76,\"ServedTicketsPerCategory\":23,\"PercentageServedTickets\":23.00,\"AvgWaitTime\":\"00:08:36\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":69.70,\"AvgServiceTime\":\"00:08:57\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":65.22,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":10,\"FFTime\":\"03:25:52\",\"MaxFFTime\":\"00:27:14\",\"AvgFFTime\":\"00:08:57\",\"PercentageFFTime\":37.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:18:04\",\"MaxWaitingTime\":\"00:20:33\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":55,\"PercentageIssuedTickets\":37.93,\"ServedTicketsPerCategory\":32,\"PercentageServedTickets\":32.00,\"AvgWaitTime\":\"00:11:37\",\"WaitingSLACount\":32,\"WaitingSLAPercentage\":58.18,\"AvgServiceTime\":\"00:00:48\",\"ServiceSLACount\":32,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":23,\"FFTime\":\"00:26:02\",\"MaxFFTime\":\"00:07:58\",\"AvgFFTime\":\"00:00:48\",\"PercentageFFTime\":4.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:12:00\",\"MaxWaitingTime\":\"00:35:40\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":56,\"PercentageIssuedTickets\":38.62,\"ServedTicketsPerCategory\":45,\"PercentageServedTickets\":45.00,\"AvgWaitTime\":\"00:07:53\",\"WaitingSLACount\":45,\"WaitingSLAPercentage\":80.36,\"AvgServiceTime\":\"00:07:02\",\"ServiceSLACount\":35,\"ServiceSLAPercentage\":77.78,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":11,\"FFTime\":\"05:17:00\",\"MaxFFTime\":\"00:25:05\",\"AvgFFTime\":\"00:07:02\",\"PercentageFFTime\":57.75,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:55:23\",\"MaxWaitingTime\":\"00:26:44\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"100 / 145 (68.97%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:15 | SLA: 68.97%\"},{\"colName\":\"Service 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{"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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fetched successfully!"} | Client IP: 5.195.105.118 4/3/2025 9:30:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 4/3/2025 9:30:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 4/3/2025 9:30:10 AM | Request Received onLoginClick=> userName: Sajida882 | Client IP: 91.72.151.66 4/3/2025 9:30:10 AM | Response Sent => {"Result":"0","UserID":"103","UserRoleID":"12","UserLevelID":"25-R","UserName":"Sajida882","Password":"/iaEJM9Q7ZwNadZIZJjiuw==","tokenKey":"GFEHO4GM9Z"} | Client IP: 91.72.151.66 4/3/2025 9:30:10 AM | Request Received getUserModuleRights=> branchId:0userId: 103 | Client IP: 91.72.151.66 4/3/2025 9:30:12 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/3/2025 9:30:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/3/2025 9:30:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 4/3/2025 9:30:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 4/3/2025 9:30:13 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/3/2025 9:30:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/3/2025 9:30:15 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/3/2025 9:30:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/3/2025 9:30:16 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/3/2025 9:30:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/3/2025 9:30:23 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/3/2025 9:30:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/3/2025 9:30:23 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66 4/3/2025 9:30:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/3/2025 9:30:27 AM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-04-03 fto: 2025-04-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66 4/3/2025 9:30:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66 4/3/2025 9:30:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued 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REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66 4/3/2025 9:30:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66 4/3/2025 9:30:53 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-03-01 fto: 2025-03-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66 4/3/2025 9:31:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 91.72.151.66 4/3/2025 11:58:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.77.189.158 4/3/2025 11:58:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.77.189.158 4/3/2025 12:19:06 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 12:19:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 12:19:06 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/3/2025 12:19:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/3/2025 12:19:06 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 12:19:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:19:08 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 12:19:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 12:19:08 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:19:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:19:09 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 12:19:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 12:20:07 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:20:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:21:07 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:21:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:22:06 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:22:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:23:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:23:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:24:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:24:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:25:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:25:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:26:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:26:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:27:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:27:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:28:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:28:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:29:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:29:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:30:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:30:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:31:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:31:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:32:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:32:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:33:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:33:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:34:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:34:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:35:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:35:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:36:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:36:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:37:07 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:37:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:38:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:38:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:39:19 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:39:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:40:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:40:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:41:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:41:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:42:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:42:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:43:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:43:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:44:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:44:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:45:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:45:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:46:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:46:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:47:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:47:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:48:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:48:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:49:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:49:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:50:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:50:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:51:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/3/2025 12:51:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 12:56:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.206.43.218 4/3/2025 12:56:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.206.43.218 4/3/2025 1:33:27 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.206.43.218 4/3/2025 1:33:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.206.43.218 4/3/2025 2:12:57 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 4/3/2025 2:12:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 4/3/2025 2:12:57 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/3/2025 2:12:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/3/2025 2:12:58 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/3/2025 2:12:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/3/2025 2:13:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/3/2025 2:13:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/3/2025 3:39:36 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/3/2025 3:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/3/2025 3:39:36 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 3:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 3:39:36 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/3/2025 3:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/3/2025 3:39:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:39:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:39:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:39:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:40:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.38.14.239 4/3/2025 3:40:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.38.14.239 4/3/2025 3:40:15 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 5.38.14.239 4/3/2025 3:40:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 5.38.14.239 4/3/2025 3:40:16 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 5.38.14.239 4/3/2025 3:40:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 5.38.14.239 4/3/2025 3:40:16 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.38.14.239 4/3/2025 3:40:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:40:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.173.135 4/3/2025 3:40:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.173.135 4/3/2025 3:40:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:40:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:40:52 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 5.38.14.239 4/3/2025 3:41:12 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:41:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:41:29 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: services, Categories Count: 18, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"12","CALL":{"order":[[{"category":12,"condition":"","count":1},{"category":11,"condition":"","count":1},{"category":7,"condition":"","count":1},{"category":6,"condition":"","count":1},{"category":16,"condition":"","count":1},{"category":17,"condition":"","count":1},{"category":10,"condition":"","count":1},{"category":5,"condition":"","count":1},{"category":4,"condition":"","count":1},{"category":3,"condition":"","count":1},{"category":1,"condition":"","count":1},{"category":2,"condition":"","count":1},{"category":14,"condition":"","count":1},{"category":18,"condition":"","count":1},{"category":15,"condition":"","count":1},{"category":13,"condition":"","count":1},{"category":9,"condition":"","count":1},{"category":8,"condition":"","count":1}]]}} | Client IP: 5.38.14.239 4/3/2025 3:41:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 5.38.14.239 4/3/2025 3:41:31 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 5.38.14.239 4/3/2025 3:41:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:41:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:41:40 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 1, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:41:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:41:47 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 2, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:41:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:41:58 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 3, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:41:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:06 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 4, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:12 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:42:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:42:13 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 5, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:20 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 6, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:27 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 7, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:34 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 8, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:42:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:42:41 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 9, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:42:48 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 10, Profile Count: 1 | Client IP: 5.38.14.239 4/3/2025 3:42:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.38.14.239 4/3/2025 3:43:13 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:43:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:44:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:44:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:44:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:44:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:45:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:45:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:45:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:45:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:46:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:46:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:46:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:46:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:47:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:47:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:47:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:47:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:48:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:48:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:48:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:48:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:49:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:49:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:49:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:49:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:50:14 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:50:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:50:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:50:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:51:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:51:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:51:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:51:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:52:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:52:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:52:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:52:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:53:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/3/2025 3:53:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/3/2025 3:53:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:53:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:54:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:54:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:55:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:55:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:56:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:56:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:57:18 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:57:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:58:13 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:58:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 3:59:14 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 3:59:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:00:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:00:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:01:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:01:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:02:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:02:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:03:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:03:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:04:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:04:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:05:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:05:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:06:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:06:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:07:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:07:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:08:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:08:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:09:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:09:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:10:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:10:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:11:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:11:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:12:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:12:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:13:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:13:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:14:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:14:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:15:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:15:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:16:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:16:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:17:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:17:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:18:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:18:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:19:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:19:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:20:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:20:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:21:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:21:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:22:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:22:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:23:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:23:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:24:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:24:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:25:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:25:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:26:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:26:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:27:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:27:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:28:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:28:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:29:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:29:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:30:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:30:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:31:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:31:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:32:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:32:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:33:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:33:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:34:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:34:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:35:21 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:35:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:36:20 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:36:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:37:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:37:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:38:19 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:38:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 4:39:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 5.38.14.239 4/3/2025 4:39:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.38.14.239 4/3/2025 8:50:47 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 92.98.175.94 4/3/2025 8:50:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 92.98.175.94 4/3/2025 8:50:55 PM | Request Received onLoginClick=> userName: giovani | Client IP: 92.98.175.94 4/3/2025 8:50:55 PM | Response Sent => {"Result":"0","UserID":"39","UserRoleID":"2","UserLevelID":"1-R","UserName":"giovani","Password":"qBhWxQVE9iE=","tokenKey":"ROSUZX8AC8"} | Client IP: 92.98.175.94 4/3/2025 8:50:55 PM | Request Received getUserModuleRights=> branchId:0userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:50:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 92.98.175.94 4/3/2025 8:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 92.98.175.94 4/3/2025 8:50:59 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 92.98.175.94 4/3/2025 8:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 92.98.175.94 4/3/2025 8:50:59 PM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 92.98.175.94 4/3/2025 8:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 92.98.175.94 4/3/2025 8:51:18 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:51:21 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.173.134 4/3/2025 8:51:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.173.134 4/3/2025 8:51:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:51:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:51:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:51:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:52:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:52:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:54:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:54:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:54:21 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter1, Categories Count: 7, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":3,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":5,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":18,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":10,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 8:54:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 8:54:23 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:54:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:54:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:55:50 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter2, Categories Count: 7, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"2","CALL":{"order":[[{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":3,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":18,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":5,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":10,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 8:55:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 8:55:52 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:55:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:55:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:56:59 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:56:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:57:30 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter3, Categories Count: 7, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"3","CALL":{"order":[[{"category":3,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":18,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":5,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":10,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 8:57:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 8:57:36 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:57:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:57:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:58:01 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter4, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"9","CALL":{"order":[[{"category":9,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":8,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 8:58:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 8:58:03 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:58:24 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter5, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"16","CALL":{"order":[[{"category":16,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 8:58:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 8:58:27 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:59:00 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:59:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 8:59:09 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter6, Categories Count: 4, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"4","CALL":{"order":[[{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":5,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":6,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":7,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 8:59:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 8:59:14 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 8:59:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 8:59:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:00:59 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:00:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:00:59 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter7, Categories Count: 6, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"13","CALL":{"order":[[{"category":13,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":12,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":11,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":15,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":10,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":14,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 9:00:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 9:01:01 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 9:01:39 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: counter8, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"18","CALL":{"order":[[{"category":18,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":17,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 92.98.175.94 4/3/2025 9:01:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 92.98.175.94 4/3/2025 9:01:43 PM | Request Received getUserModuleRights=> branchId:148userId: 39 | Client IP: 92.98.175.94 4/3/2025 9:01:55 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 1, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:01:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:01:58 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:01:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:02:03 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 2, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:02:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:02:11 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 3, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:02:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:02:21 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 4, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:02:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:02:30 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 5, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:02:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:02:39 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 6, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:02:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:02:53 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 7, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:02:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:03:01 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:03:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:03:03 PM | Request Received addBranchCounter=> BranchId: 148, CounterId: 8, Profile Count: 1 | Client IP: 92.98.175.94 4/3/2025 9:03:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 92.98.175.94 4/3/2025 9:03:59 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:03:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:05:15 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:05:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:06:16 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:06:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:07:15 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:07:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:08:03 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:08:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94 4/3/2025 9:08:59 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-03 fto: 2025-04-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 92.98.175.94 4/3/2025 9:08:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 92.98.175.94