4/10/2025 6:58:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158 4/10/2025 6:58:58 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 4/10/2025 6:58:58 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 4/10/2025 6:58:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 4/10/2025 6:58:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158 4/10/2025 6:58:59 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 4/10/2025 6:58:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 4/10/2025 6:59:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 6:59:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 6:59:59 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 6:59:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:01:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:01:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:02:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:02:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:03:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:03:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:04:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:04:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:05:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:05:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:06:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:06:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:07:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:07:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:08:31 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:08:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:09:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:09:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:11:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:11:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:12:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:12:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:13:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:13:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:14:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:14:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:15:31 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:15:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:16:31 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:16:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:17:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:18:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:18:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:19:31 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:19:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:20:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:21:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:21:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:22:31 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:22:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:27:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158 4/10/2025 7:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158 4/10/2025 7:27:02 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 4/10/2025 7:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 4/10/2025 7:27:02 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:27:03 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 4/10/2025 7:27:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 4/10/2025 7:27:04 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:27:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:28:04 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:28:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:29:03 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:29:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:30:04 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:30:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:31:05 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:31:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:32:03 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:32:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:33:03 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:33:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:34:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:34:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:35:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:35:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:36:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:36:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:37:31 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:37:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:38:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:38:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:39:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:39:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:39:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 4/10/2025 7:39:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 4/10/2025 7:39:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 4/10/2025 7:39:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 4/10/2025 7:40:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:40:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 7:41:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 4/10/2025 7:41:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 4/10/2025 8:13:22 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:13:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:13:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:13:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:13:23 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:13:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:13:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:13:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 8:13:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:13:28 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:13:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:13:28 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 8:13:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:31:49 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:31:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:31:49 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:31:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:31:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 8:31:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:31:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:31:54 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:31:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:31:55 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 8:31:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:32:37 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:32:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:32:37 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:32:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:32:37 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:32:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:32:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:32:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 8:32:40 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 8:32:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:32:40 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:32:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:47:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:47:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 8:47:51 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:47:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:47:52 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:47:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 8:47:52 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:47:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:47:52 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 8:47:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:48:06 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 8:48:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 8:48:06 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 8:48:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:03:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:03:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 9:03:45 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:03:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:03:45 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:03:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:03:46 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:03:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:03:47 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:03:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:03:48 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:03:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:03:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:03:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:15:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:15:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 9:15:38 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:15:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:15:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:15:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:15:39 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:15:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:15:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:15:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:15:41 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:15:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:15:41 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:15:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:29:41 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:29:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:29:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:29:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 9:29:41 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:29:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:29:42 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:29:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:29:43 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:29:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:29:44 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:29:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:29:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:29:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:52:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:52:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 9:52:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:52:28 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 9:52:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 9:52:28 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:52:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:53:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:53:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:54:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:54:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:55:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:55:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:56:36 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:57:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:57:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:58:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:58:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 9:59:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 9:59:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:00:36 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 10:00:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:01:36 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 10:01:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:02:36 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 10:02:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:26:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:26:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 10:26:28 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:26:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:27:27 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:27:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:28:28 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:28:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:29:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:29:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 10:29:01 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:29:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:29:01 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:29:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:29:02 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:29:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:29:03 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:29:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:30:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 10:30:04 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 10:30:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:30:06 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 10:30:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 10:30:06 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 10:30:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 10:31:04 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 10:31:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:08:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:08:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 11:08:39 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:08:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:08:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:08:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:08:40 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:08:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:08:40 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:08:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:09:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:09:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:09:26 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:09:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:09:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:10:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:10:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:11:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:11:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 11:11:29 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:11:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:11:30 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:11:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:11:30 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:11:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:11:33 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:11:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:11:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:11:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:29:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 11:29:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:29:27 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:29:27 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:29:28 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:29:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:29:44 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:29:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:29:44 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:29:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:30:29 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:30:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:31:29 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:31:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:32:29 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:32:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:33:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:33:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:34:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:34:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:35:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:35:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:36:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:36:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:37:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:37:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:38:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:38:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:39:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:39:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:40:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:40:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 11:40:10 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:40:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:40:11 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:40:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:40:11 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:40:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:40:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:40:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:40:13 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:40:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:40:14 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:40:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:41:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:41:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:42:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:42:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:43:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:43:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:44:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:44:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:45:11 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:45:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:46:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:46:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:47:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:47:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:48:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:48:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:49:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:49:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:49:13 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 11:49:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 11:49:14 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 11:49:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 11:49:15 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 11:49:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:02:57 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:02:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 12:02:58 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:02:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:02:58 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:02:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:02:59 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 12:02:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:03:49 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:03:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:03:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 12:03:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:03:59 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 12:03:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:19:47 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:19:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 12:19:47 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:19:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 12:19:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:19:48 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:19:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 12:19:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:19:50 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 12:19:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:19:51 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:19:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:42:42 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:42:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 12:42:42 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:42:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:42:42 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:42:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:42:43 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 12:42:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:42:44 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 12:42:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:42:45 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 12:42:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 12:42:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 12:42:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 12:43:44 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 12:43:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:02:03 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:02:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 1:02:04 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:02:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:02:04 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:02:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:02:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:02:08 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:02:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:02:08 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:02:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:10:12 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:10:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 1:10:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:10:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:10:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:10:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:10:14 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:10:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:10:14 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:10:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:10:16 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:10:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:10:17 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:10:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:11:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:11:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:12:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:12:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:13:14 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:13:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:14:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:14:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:15:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:15:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:16:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:16:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:17:13 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:17:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:17:15 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:17:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 1:17:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:17:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:17:16 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:17:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:17:16 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:17:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:17:17 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:17:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:17:19 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:17:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:17:20 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:17:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:18:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:18:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:19:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:19:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:20:17 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:20:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:21:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:21:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:22:17 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:22:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:23:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:23:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:24:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:24:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:27:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:27:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:28:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:28:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:29:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:29:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:30:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:30:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:52:07 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:52:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 1:52:08 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:52:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:52:08 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:52:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:52:09 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 1:52:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:52:12 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:52:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:52:12 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 1:52:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 1:53:10 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:53:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:54:09 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:54:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:55:09 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:55:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:56:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:56:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:57:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:57:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:58:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:58:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 1:59:12 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 1:59:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:00:29 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:00:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 2:00:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 2:00:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:00:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:00:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:00:38 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:00:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 2:01:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:01:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:02:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:02:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:03:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:03:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:05:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:05:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:06:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:06:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:07:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:07:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:08:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:08:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:10:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:10:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:12:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:14:16 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:14:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:14:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:14:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:15:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:15:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:17:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:17:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:18:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:18:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:19:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:19:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:21:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:21:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:22:44 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 39.38.227.55 4/10/2025 2:22:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 39.38.227.55 4/10/2025 2:22:45 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 39.38.227.55 4/10/2025 2:22:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 39.38.227.55 4/10/2025 2:22:49 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:22:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.38.227.55 4/10/2025 2:23:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:23:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:24:24 PM | Request Received onLoginClick=> userName: edc | Client IP: 39.38.227.55 4/10/2025 2:24:24 PM | Response Sent => {"Result":"0","UserID":"110","UserRoleID":"12","UserLevelID":"25-R","UserName":"edc","Password":"60t720xFqpOek7/HBmC1yw==","tokenKey":"K3KXMOMZ70"} | Client IP: 39.38.227.55 4/10/2025 2:24:24 PM | Request Received getUserModuleRights=> branchId:0userId: 110 | Client IP: 39.38.227.55 4/10/2025 2:24:25 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:24:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.38.227.55 4/10/2025 2:24:25 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:24:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 2:24:27 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:24:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 2:24:29 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.38.227.55 4/10/2025 2:24:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 2:24:46 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:24:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 2:24:47 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 39.38.227.55 4/10/2025 2:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 2:25:02 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 39.38.227.55 4/10/2025 2:25:02 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 39.38.227.55 4/10/2025 2:25:14 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 39.38.227.55 4/10/2025 2:25:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:25:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:27:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:27:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:28:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:28:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:30:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:30:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:32:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:32:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:34:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:34:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:35:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:35:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:35:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:35:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 2:35:42 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 2:35:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:35:44 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:35:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 2:35:44 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 2:35:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 2:35:46 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:35:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 2:35:46 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 2:35:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 2:47:45 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 4/10/2025 2:47:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 4/10/2025 2:47:45 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 4/10/2025 2:47:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 4/10/2025 2:47:47 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 4/10/2025 2:47:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 4/10/2025 2:47:50 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 2:47:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 2:47:54 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:CSS-CUSTOMER SERVICES|RLL-REG AND LICENSING|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 4/10/2025 2:47:55 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":9.52,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":5.88,\"AvgWaitTime\":\"00:17:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.76,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:33\",\"MaxFFTime\":\"00:03:33\",\"AvgFFTime\":\"00:03:33\",\"PercentageFFTime\":0.86,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:14\",\"MaxWaitingTime\":\"00:23:09\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":90.48,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":94.12,\"AvgWaitTime\":\"00:08:01\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":31.58,\"AvgServiceTime\":\"00:25:26\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":37.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":9.52,\"UnqualifiedTickets\":1,\"FFTime\":\"06:47:03\",\"MaxFFTime\":\"01:08:04\",\"AvgFFTime\":\"00:25:26\",\"PercentageFFTime\":99.14,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:24:18\",\"MaxWaitingTime\":\"00:28:42\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 21 (80.95%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:58 | SLA: 28.57%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:24:09 | SLA: 41.18%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (14.29%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":3.55,\"AverageWaitingTimePerCategory\":17.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":25.44,\"AverageWaitingTimePerCategory\":8.02,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 4/10/2025 2:48:05 PM | Request Received getReportData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 4/10/2025 2:48:06 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":4.55,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":5.00,\"AvgWaitTime\":\"00:00:11\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:27\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:08:54\",\"MaxFFTime\":\"00:04:59\",\"AvgFFTime\":\"00:04:27\",\"PercentageFFTime\":1.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:23\",\"MaxWaitingTime\":\"00:00:21\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":2.27,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":2.50,\"AvgWaitTime\":\"00:11:30\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:39\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:39\",\"MaxFFTime\":\"00:00:39\",\"AvgFFTime\":\"00:00:39\",\"PercentageFFTime\":0.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:30\",\"MaxWaitingTime\":\"00:11:30\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":4.55,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":5.00,\"AvgWaitTime\":\"00:24:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:10\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:21\",\"MaxFFTime\":\"00:00:15\",\"AvgFFTime\":\"00:00:10\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:48:29\",\"MaxWaitingTime\":\"00:39:53\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":4.55,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":2.50,\"AvgWaitTime\":\"00:17:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":2.27,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:33\",\"MaxFFTime\":\"00:03:33\",\"AvgFFTime\":\"00:03:33\",\"PercentageFFTime\":0.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:14\",\"MaxWaitingTime\":\"00:23:09\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":43.18,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":40.00,\"AvgWaitTime\":\"00:08:01\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":31.58,\"AvgServiceTime\":\"00:25:26\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":37.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":4.55,\"UnqualifiedTickets\":1,\"FFTime\":\"06:47:03\",\"MaxFFTime\":\"01:08:04\",\"AvgFFTime\":\"00:25:26\",\"PercentageFFTime\":62.14,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:24:18\",\"MaxWaitingTime\":\"00:28:42\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":40.91,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":45.00,\"AvgWaitTime\":\"00:01:04\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":88.89,\"AvgServiceTime\":\"00:13:01\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":72.22,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"03:54:31\",\"MaxFFTime\":\"01:13:39\",\"AvgFFTime\":\"00:13:01\",\"PercentageFFTime\":35.80,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:19:29\",\"MaxWaitingTime\":\"00:09:20\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"40 / 44 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:01 | SLA: 56.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:16:22 | SLA: 62.50%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (6.82%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":4.45,\"AverageWaitingTimePerCategory\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.65,\"AverageWaitingTimePerCategory\":11.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":0.18,\"AverageWaitingTimePerCategory\":24.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":3.55,\"AverageWaitingTimePerCategory\":17.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":25.44,\"AverageWaitingTimePerCategory\":8.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":13.03,\"AverageWaitingTimePerCategory\":1.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 4/10/2025 2:57:23 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:57:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.38.227.55 4/10/2025 2:57:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.38.227.55 4/10/2025 2:57:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 2:57:26 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:57:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 2:57:26 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.38.227.55 4/10/2025 2:57:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 2:57:28 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 2:57:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 2:57:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-03-01 fto: 2025-03-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.38.227.55 4/10/2025 2:58:07 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 4/10/2025 2:58:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 4/10/2025 2:58:14 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 4/10/2025 2:58:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 4/10/2025 2:58:15 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 4/10/2025 2:58:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 4/10/2025 2:58:15 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 2:58:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 2:58:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:03:45 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-03-01 fto: 2025-03-31 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 39.38.227.55 4/10/2025 3:03:52 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:07:00\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":94.12,\"AvgServiceTime\":\"00:07:53\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":70.59,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:14:05\",\"MaxFFTime\":\"01:31:12\",\"AvgFFTime\":\"00:07:53\",\"PercentageFFTime\":0.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:59:01\",\"MaxWaitingTime\":\"00:44:47\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":818,\"PercentageIssuedTickets\":4.20,\"ServedTicketsPerCategory\":794,\"PercentageServedTickets\":4.21,\"AvgWaitTime\":\"00:09:10\",\"WaitingSLACount\":773,\"WaitingSLAPercentage\":94.50,\"AvgServiceTime\":\"00:04:41\",\"ServiceSLACount\":709,\"ServiceSLAPercentage\":89.29,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":22,\"FFTime\":\"14:01:15\",\"MaxFFTime\":\"16:22:34\",\"AvgFFTime\":\"00:04:41\",\"PercentageFFTime\":4.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:43:44\",\"MaxWaitingTime\":\"02:57:14\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":3610,\"PercentageIssuedTickets\":18.52,\"ServedTicketsPerCategory\":3546,\"PercentageServedTickets\":18.80,\"AvgWaitTime\":\"00:11:33\",\"WaitingSLACount\":3269,\"WaitingSLAPercentage\":90.55,\"AvgServiceTime\":\"00:05:24\",\"ServiceSLACount\":3117,\"ServiceSLAPercentage\":87.90,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":56,\"FFTime\":\"07:09:51\",\"MaxFFTime\":\"07:57:36\",\"AvgFFTime\":\"00:05:24\",\"PercentageFFTime\":22.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:07:02\",\"MaxWaitingTime\":\"06:02:58\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":53,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":48,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:59:46\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":58.49,\"AvgServiceTime\":\"00:02:57\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":89.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"FFTime\":\"02:22:15\",\"MaxFFTime\":\"01:55:23\",\"AvgFFTime\":\"00:02:57\",\"PercentageFFTime\":0.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:49:13\",\"MaxWaitingTime\":\"03:40:35\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":2020,\"PercentageIssuedTickets\":10.36,\"ServedTicketsPerCategory\":1942,\"PercentageServedTickets\":10.29,\"AvgWaitTime\":\"00:11:06\",\"WaitingSLACount\":1834,\"WaitingSLAPercentage\":90.79,\"AvgServiceTime\":\"00:03:41\",\"ServiceSLACount\":1833,\"ServiceSLAPercentage\":94.39,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":78,\"FFTime\":\"23:41:34\",\"MaxFFTime\":\"06:25:20\",\"AvgFFTime\":\"00:03:41\",\"PercentageFFTime\":8.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:38:26\",\"MaxWaitingTime\":\"11:45:22\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"06:37:51\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:37:51\",\"MaxWaitingTime\":\"06:37:51\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"06:09:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:09:44\",\"MaxWaitingTime\":\"06:09:44\"},{\"CategoryName\":\"NORTH 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rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 39.38.227.55 4/10/2025 3:04:54 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 39.38.227.55 4/10/2025 3:05:31 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 3:05:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 3:05:32 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.38.227.55 4/10/2025 3:05:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.38.227.55 4/10/2025 3:05:34 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.38.227.55 4/10/2025 3:05:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:05:35 PM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 39.38.227.55 4/10/2025 3:05:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 39.38.227.55 4/10/2025 3:05:35 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.38.227.55 4/10/2025 3:05:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:05:39 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 39.38.227.55 4/10/2025 3:05:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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REGISTRATION\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":3.72,\"ServedTicketsPerCategory\":21,\"PercentageServedTickets\":3.69,\"AvgWaitTime\":\"00:08:52\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":95.45,\"AvgServiceTime\":\"00:07:12\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:31:19\",\"MaxFFTime\":\"00:14:48\",\"AvgFFTime\":\"00:07:12\",\"PercentageFFTime\":5.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:06:18\",\"MaxWaitingTime\":\"00:27:49\"},{\"CategoryName\":\"FEMALE TYPING 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REGISTRATION\",\"IssuedTicketsPerCategory\":128,\"PercentageIssuedTickets\":21.66,\"ServedTicketsPerCategory\":124,\"PercentageServedTickets\":21.79,\"AvgWaitTime\":\"00:10:00\",\"WaitingSLACount\":118,\"WaitingSLAPercentage\":92.19,\"AvgServiceTime\":\"00:05:05\",\"ServiceSLACount\":107,\"ServiceSLAPercentage\":86.29,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"10:31:35\",\"MaxFFTime\":\"00:28:00\",\"AvgFFTime\":\"00:05:05\",\"PercentageFFTime\":22.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:40:24\",\"MaxWaitingTime\":\"00:41:39\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:05:22\",\"MaxFFTime\":\"00:05:22\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING 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Client IP: 39.38.227.55 4/10/2025 3:06:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:07:30 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:07:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:08:30 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:08:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:10:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:10:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:11:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:11:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:12:25 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:12:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:13:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:13:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:14:18 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:14:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:14:19 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 3:14:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 3:14:21 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 4/10/2025 3:14:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 3:14:22 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:14:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:14:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:14:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:14:27 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 4/10/2025 3:14:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 4/10/2025 3:14:27 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 4/10/2025 3:14:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 4/10/2025 3:14:28 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 4/10/2025 3:14:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:05:11\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:59\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:59\",\"MaxFFTime\":\"00:06:59\",\"AvgFFTime\":\"00:06:59\",\"PercentageFFTime\":0.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:11\",\"MaxWaitingTime\":\"00:05:11\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:05:22\",\"MaxFFTime\":\"00:05:22\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.28,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":87,\"PercentageIssuedTickets\":21.86,\"ServedTicketsPerCategory\":86,\"PercentageServedTickets\":22.05,\"AvgWaitTime\":\"00:09:59\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":98.85,\"AvgServiceTime\":\"00:06:00\",\"ServiceSLACount\":74,\"ServiceSLAPercentage\":86.05,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"08:36:25\",\"MaxFFTime\":\"00:34:32\",\"AvgFFTime\":\"00:06:00\",\"PercentageFFTime\":26.59,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:19:22\",\"MaxWaitingTime\":\"00:38:27\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:16:45\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:16:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:16:00\",\"MaxFFTime\":\"00:16:00\",\"AvgFFTime\":\"00:16:00\",\"PercentageFFTime\":0.82,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:16:45\",\"MaxWaitingTime\":\"00:16:45\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":25.13,\"ServedTicketsPerCategory\":99,\"PercentageServedTickets\":25.38,\"AvgWaitTime\":\"00:20:34\",\"WaitingSLACount\":82,\"WaitingSLAPercentage\":82.00,\"AvgServiceTime\":\"00:03:06\",\"ServiceSLACount\":90,\"ServiceSLAPercentage\":90.91,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"05:07:12\",\"MaxFFTime\":\"01:08:22\",\"AvgFFTime\":\"00:03:06\",\"PercentageFFTime\":15.81,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:57:34\",\"MaxWaitingTime\":\"01:15:18\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":204,\"PercentageIssuedTickets\":51.26,\"ServedTicketsPerCategory\":198,\"PercentageServedTickets\":50.77,\"AvgWaitTime\":\"00:11:03\",\"WaitingSLACount\":198,\"WaitingSLAPercentage\":97.06,\"AvgServiceTime\":\"00:05:20\",\"ServiceSLACount\":167,\"ServiceSLAPercentage\":84.34,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":4,\"FFTime\":\"17:37:44\",\"MaxFFTime\":\"00:31:04\",\"AvgFFTime\":\"00:05:20\",\"PercentageFFTime\":54.45,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:53:09\",\"MaxWaitingTime\":\"00:31:58\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"01:07:34\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:07:34\",\"MaxWaitingTime\":\"01:07:34\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.75,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.77,\"AvgWaitTime\":\"00:01:22\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:10:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:32:45\",\"MaxFFTime\":\"00:20:26\",\"AvgFFTime\":\"00:10:55\",\"PercentageFFTime\":1.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:04:07\",\"MaxWaitingTime\":\"00:03:57\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"390 / 398 (97.99%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:16 | SLA: 93.47%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:58 | SLA: 85.90%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (0.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":6.98,\"AverageWaitingTimePerCategory\":5.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":6.00,\"AverageWaitingTimePerCategory\":9.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":16.00,\"AverageWaitingTimePerCategory\":16.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":3.10,\"AverageWaitingTimePerCategory\":20.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.34,\"AverageWaitingTimePerCategory\":11.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":67.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":10.92,\"AverageWaitingTimePerCategory\":1.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 4/10/2025 3:14:31 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 4/10/2025 3:14:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 2.50.63.108 4/10/2025 3:14:33 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:14:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:14:36 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-03-01 fto: 2025-03-31 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 4/10/2025 3:14:44 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING 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VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":2672,\"PercentageIssuedTickets\":19.22,\"ServedTicketsPerCategory\":2414,\"PercentageServedTickets\":18.03,\"AvgWaitTime\":\"00:33:14\",\"WaitingSLACount\":1687,\"WaitingSLAPercentage\":63.14,\"AvgServiceTime\":\"00:02:54\",\"ServiceSLACount\":2217,\"ServiceSLAPercentage\":91.84,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":257,\"FFTime\":\"20:45:57\",\"MaxFFTime\":\"16:37:25\",\"AvgFFTime\":\"00:02:54\",\"PercentageFFTime\":12.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:10:24\",\"MaxWaitingTime\":\"03:04:07\"},{\"CategoryName\":\"REBOOKING BLDG 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1\",\"IssuedTicketsPerCategory\":48,\"PercentageIssuedTickets\":0.35,\"ServedTicketsPerCategory\":48,\"PercentageServedTickets\":0.36,\"AvgWaitTime\":\"00:02:51\",\"WaitingSLACount\":48,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:39\",\"ServiceSLACount\":34,\"ServiceSLAPercentage\":70.83,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:19:44\",\"MaxFFTime\":\"03:04:40\",\"AvgFFTime\":\"00:06:39\",\"PercentageFFTime\":0.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:17:00\",\"MaxWaitingTime\":\"00:21:47\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ 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39.38.227.55 4/10/2025 3:16:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:16:30 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:16:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:17:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:17:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:17:30 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:17:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:18:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:18:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:19:11 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:19:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:19:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:19:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:20:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:20:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:20:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:20:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:21:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:21:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:21:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:21:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:22:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:22:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:22:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:22:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:23:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:23:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:23:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:23:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:24:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:24:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:24:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:24:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:25:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:25:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:25:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:25:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:26:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:26:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:26:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:26:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:27:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:27:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:27:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:27:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:28:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:28:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:28:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:28:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:29:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:29:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:29:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:29:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:30:09 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:30:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 3:30:09 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:30:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:30:09 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:30:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:30:10 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 3:30:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 3:30:12 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 3:30:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 3:30:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:30:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:30:15 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:30:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:30:17 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 4/10/2025 3:30:17 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.24,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:05:11\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:59\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:59\",\"MaxFFTime\":\"00:06:59\",\"AvgFFTime\":\"00:06:59\",\"PercentageFFTime\":0.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:11\",\"MaxWaitingTime\":\"00:05:11\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.24,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:05:22\",\"MaxFFTime\":\"00:05:22\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":87,\"PercentageIssuedTickets\":21.22,\"ServedTicketsPerCategory\":86,\"PercentageServedTickets\":21.39,\"AvgWaitTime\":\"00:09:59\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":98.85,\"AvgServiceTime\":\"00:06:00\",\"ServiceSLACount\":74,\"ServiceSLAPercentage\":86.05,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"08:36:25\",\"MaxFFTime\":\"00:34:32\",\"AvgFFTime\":\"00:06:00\",\"PercentageFFTime\":25.62,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:19:22\",\"MaxWaitingTime\":\"00:38:27\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 85.57%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (0.49%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":6.98,\"AverageWaitingTimePerCategory\":5.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 4/10/2025 3:30:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 4/10/2025 3:30:41 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-03-01 fto: 2025-03-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118 4/10/2025 3:30:55 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 5.195.105.118 4/10/2025 3:31:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:31:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:31:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:31:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:32:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:32:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:32:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:32:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:33:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:33:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:33:25 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:33:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:34:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:34:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:34:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:34:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:34:43 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:34:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:35:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:35:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:35:32 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:35:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:36:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:36:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:37:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:37:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:37:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:37:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:38:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:38:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:38:16 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:38:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 4/10/2025 3:38:16 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:38:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:38:16 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 4/10/2025 3:38:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 4/10/2025 3:38:19 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 4/10/2025 3:38:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 4/10/2025 3:38:24 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 4/10/2025 3:38:24 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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REG\",\"AverageServiceTimePerCategory\":0.37,\"AverageWaitingTimePerCategory\":10.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 4/10/2025 3:38:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:38:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:38:26 PM | Request Received getReportData=> fid: 74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 4/10/2025 3:38:27 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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Request Received getReportData=> fid: 115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 4/10/2025 3:38:27 PM | Response Sent => 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Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118 4/10/2025 3:39:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:40:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:40:27 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:40:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:41:13 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:41:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:41:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:41:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:42:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:42:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:42:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:42:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:43:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:43:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:43:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:43:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:44:13 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:44:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:44:25 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:44:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:45:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:45:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:45:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:45:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:45:30 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 4/10/2025 3:45:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 4/10/2025 3:45:30 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/10/2025 3:45:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/10/2025 3:45:30 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 4/10/2025 3:45:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 4/10/2025 3:45:35 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:45:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:46:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:46:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:46:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:46:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:46:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:46:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:46:52 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:46:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:47:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:47:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:47:29 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:47:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:47:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:47:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:48:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:48:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:48:30 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:48:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:48:31 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:48:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:49:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:49:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:49:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:49:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:49:55 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:49:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:50:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:50:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:50:31 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:50:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:50:32 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:50:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:51:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:51:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:51:31 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:51:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:52:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:52:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:52:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:52:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:52:31 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:52:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:53:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:53:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:53:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:53:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:53:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:53:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:54:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:54:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:54:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:54:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:54:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:54:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:55:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:55:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:55:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:55:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:55:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:55:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:56:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:56:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:56:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:56:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:56:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:56:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:57:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:57:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:57:22 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:57:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:57:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:57:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:58:11 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:58:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:58:12 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.38.227.55 4/10/2025 3:58:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.38.227.55 4/10/2025 3:58:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:58:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 3:59:12 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 3:59:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 3:59:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 3:59:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:00:11 PM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 4/10/2025 4:00:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 4/10/2025 4:00:33 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:00:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:02:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:02:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:03:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:03:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:04:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:04:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:05:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:05:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:06:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:06:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:07:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:07:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:08:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:08:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:09:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:09:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:10:07 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:10:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:11:08 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:11:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:12:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:12:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:13:08 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:13:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:14:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:14:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:15:08 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:15:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:16:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:16:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:17:08 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:17:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:18:06 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:18:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:19:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:19:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:20:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:20:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:21:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:21:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:22:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:22:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:23:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:23:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:24:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:24:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:25:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:25:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:26:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:26:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:27:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:27:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:28:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:28:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:29:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:29:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:30:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:30:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:31:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:31:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:32:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:32:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:33:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:33:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:34:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:34:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:35:01 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:35:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:36:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:36:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:36:19 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 116.71.16.41 4/10/2025 4:36:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 116.71.16.41 4/10/2025 4:36:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 116.71.16.41 4/10/2025 4:36:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 116.71.16.41 4/10/2025 4:37:03 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:37:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 4:38:02 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 4/10/2025 4:38:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 4/10/2025 5:05:56 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:05:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 116.71.16.41 4/10/2025 5:06:00 PM | Request Received onLoginClick=> userName: r | Client IP: 116.71.16.41 4/10/2025 5:06:00 PM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"r","Password":"iF+Wf2NmpHE=","tokenKey":"TQI90WOI2V"} | Client IP: 116.71.16.41 4/10/2025 5:06:00 PM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 116.71.16.41 4/10/2025 5:06:03 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:06:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 116.71.16.41 4/10/2025 5:06:06 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:06:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 116.71.16.41 4/10/2025 5:06:08 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:06:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 116.71.16.41 4/10/2025 5:06:08 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:06:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:07:03 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:07:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:08:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:08:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:09:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:09:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:10:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:10:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:11:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:11:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:12:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:12:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:13:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:13:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:14:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:14:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:15:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:15:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:16:05 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:16:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:16:41 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:16:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 116.71.16.41 4/10/2025 5:16:41 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:16:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 116.71.16.41 4/10/2025 5:16:43 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 116.71.16.41 4/10/2025 5:16:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"}] | Client IP: 116.71.16.41 4/10/2025 5:16:45 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:16:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:16:50 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:16:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:17:42 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:17:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:18:42 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:18:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:19:42 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:19:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:20:42 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:20:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:21:42 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:21:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:23:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:23:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:24:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:24:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:25:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:25:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:26:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:26:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:27:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:27:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:28:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:28:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:29:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:29:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:30:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:30:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:31:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:31:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:32:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:32:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:33:25 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:33:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:34:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:34:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:35:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:35:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:36:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:36:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:37:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:37:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:38:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:38:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:39:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:39:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:40:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:40:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:41:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:41:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:42:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:42:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:43:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:43:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:44:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:44:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:45:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:45:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:46:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:46:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:47:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:47:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:48:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:48:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:49:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:49:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:50:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:50:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:51:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:51:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:52:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:52:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:53:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:53:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:54:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:54:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:55:24 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:55:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:56:23 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:56:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:57:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:57:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:58:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:58:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 5:59:25 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 5:59:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 6:00:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 6:00:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 6:01:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 6:01:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41 4/10/2025 6:02:22 PM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|148|69|61|96|119|144|147|68|84|116|62|127|73|74|115|138|146|92|98|82|52|95|97|100|104|143|142|81|114|109| ftype: ffrom: 2025-04-10 fto: 2025-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 116.71.16.41 4/10/2025 6:02:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 116.71.16.41