8/11/2025 7:22:33 AM | Request Received onLoginClick=> userName: turki | Client IP: 5.195.105.158
8/11/2025 7:22:33 AM | Response Sent => {"Result":"0","UserID":"135","UserRoleID":"3","UserLevelID":"74-B","UserName":"turki","Password":"Ds08N2+DZNA=","tokenKey":"ZI1ER5ZLS7"} | Client IP: 5.195.105.158
8/11/2025 7:22:33 AM | Request Received getUserModuleRights=> branchId:0userId: 135 | Client IP: 5.195.105.158
8/11/2025 7:22:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
8/11/2025 7:22:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
8/11/2025 7:22:36 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
8/11/2025 7:22:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
8/11/2025 7:22:36 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
8/11/2025 7:22:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
8/11/2025 7:22:37 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:22:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 7:23:37 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:23:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 7:24:38 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:24:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 7:25:36 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:25:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 7:26:37 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:26:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 7:27:38 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:27:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 7:29:02 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
8/11/2025 7:29:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
8/11/2025 11:16:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
8/11/2025 11:16:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
8/11/2025 11:16:50 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
8/11/2025 11:16:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
8/11/2025 11:16:51 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
8/11/2025 11:16:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
8/11/2025 11:16:51 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
8/11/2025 11:16:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
8/11/2025 11:16:53 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
8/11/2025 11:16:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
8/11/2025 11:16:57 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
8/11/2025 11:16:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
8/11/2025 11:16:57 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
8/11/2025 11:16:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
8/11/2025 11:44:41 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
8/11/2025 11:44:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
8/11/2025 11:44:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
8/11/2025 11:44:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
8/11/2025 11:44:41 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
8/11/2025 11:44:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
8/11/2025 11:44:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
8/11/2025 11:44:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
8/11/2025 11:44:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
8/11/2025 11:44:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
8/11/2025 11:44:47 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
8/11/2025 11:44:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":20,\"PercentageIssuedTickets\":5.10,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":5.83,\"AvgWaitTime\":\"00:08:47\",\"WaitingSLACount\":19,\"WaitingSLAPercentage\":95.00,\"AvgServiceTime\":\"00:04:28\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":84.21,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:24:54\",\"MaxFFTime\":\"00:18:11\",\"AvgFFTime\":\"00:04:28\",\"PercentageFFTime\":5.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:47:11\",\"MaxWaitingTime\":\"00:22:56\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":55,\"PercentageIssuedTickets\":14.03,\"ServedTicketsPerCategory\":52,\"PercentageServedTickets\":15.95,\"AvgWaitTime\":\"00:07:51\",\"WaitingSLACount\":52,\"WaitingSLAPercentage\":94.55,\"AvgServiceTime\":\"00:04:58\",\"ServiceSLACount\":45,\"ServiceSLAPercentage\":86.54,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"04:18:56\",\"MaxFFTime\":\"00:25:50\",\"AvgFFTime\":\"00:04:58\",\"PercentageFFTime\":16.78,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:49:00\",\"MaxWaitingTime\":\"00:21:17\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":45,\"PercentageIssuedTickets\":11.48,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":13.19,\"AvgWaitTime\":\"00:08:07\",\"WaitingSLACount\":43,\"WaitingSLAPercentage\":95.56,\"AvgServiceTime\":\"00:05:48\",\"ServiceSLACount\":35,\"ServiceSLAPercentage\":81.40,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"04:09:27\",\"MaxFFTime\":\"00:20:21\",\"AvgFFTime\":\"00:05:48\",\"PercentageFFTime\":16.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:49:19\",\"MaxWaitingTime\":\"00:24:49\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE 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8/11/2025 11:44:49 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
8/11/2025 11:44:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:04:54 | SLA: 82.89%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.40%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
8/11/2025 11:44:49 AM | Request Received getReportData=> fid: 73|115| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
8/11/2025 11:44:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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Time\",\"colValue\":\"Avg.: 00:04:42 | SLA: 85.49%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.32%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":2.09,\"AverageWaitingTimePerCategory\":9.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.47,\"AverageWaitingTimePerCategory\":11.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"AverageServiceTimePerCategory\":4.14,\"AverageWaitingTimePerCategory\":4.55,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
8/11/2025 11:45:01 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-08-11 fto: 2025-08-11 fOtherParameters: category:RBK-REBOOKING BLDG 1|$ticketStatus:$ticketNumber:87$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
8/11/2025 11:45:01 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"Category\":\"REBOOKING BLDG 1\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:32:22\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:14\",\"Date\":\"2025-08-11\",\"IssueTime\":\"11:13:12\",\"CallTime\":\"11:45:34\",\"ServiceEndTime\":\"11:46:48\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:13:12\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"A.Eshaq\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:45:34\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"A.Eshaq\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:46:48\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"A.Eshaq\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eRB087 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
8/11/2025 7:13:27 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:13:28 PM | Request Received getDashboardList=> userId: 195, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:13:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 7:13:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:13:28 PM | Request Received getDashboardList=> userId: 195, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:13:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:13:29 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:13:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:14:14 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:14:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 7:14:27 PM | Request Received onLoginClick=> userName: sigilqurain | Client IP: 188.236.204.195
8/11/2025 7:14:27 PM | Response Sent => {"Result":"0","UserID":"196","UserRoleID":"2","UserLevelID":"138-B","UserName":"sigilqurain","Password":"mxy3HsM6Bj9Knj7Dcpjq3Q==","tokenKey":"6C3ZL8R6S9"} | Client IP: 188.236.204.195
8/11/2025 7:14:28 PM | Request Received getUserModuleRights=> branchId:0userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:14:28 PM | Request Received onLoginClick=> userName:  | Client IP: 161.35.183.194
8/11/2025 7:14:28 PM | Response Sent => {"Result":"3","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"","Password":"","tokenKey":"E9P0I7LMO5"} | Client IP: 161.35.183.194
8/11/2025 7:14:28 PM | Request Received getUserModuleRights=> branchId:userId:  | Client IP: 192.241.137.43
8/11/2025 7:14:28 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 192.241.137.43
8/11/2025 7:14:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:14:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 7:14:29 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:14:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:14:30 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:14:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:14:30 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:14:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:14:31 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:14:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:14:35 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:15:30 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:15:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:16:30 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:16:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:17:31 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:17:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:18:32 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:18:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:19:30 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:19:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:20:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:20:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:21:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:21:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:22:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:22:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:23:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:23:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:24:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:25:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:25:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:26:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:26:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:27:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:27:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:28:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:28:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:29:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:29:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:30:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:30:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:31:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:31:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:32:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:33:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:33:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:34:30 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:35:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:35:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:36:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:36:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:37:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:37:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:38:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:38:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:39:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:39:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:40:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:40:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 7:40:22 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:40:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:40:23 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:40:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:40:23 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:40:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:40:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:40:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:41:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:41:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:42:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:42:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:43:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:43:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:44:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:44:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:45:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:45:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:46:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:46:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:47:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:47:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:48:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:48:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:49:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:49:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:50:48 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:50:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:51:05 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:51:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:51:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:52:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:52:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:53:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:53:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:53:42 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:54:08 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:54:14 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 1, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:14 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:16 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 162.243.4.24
8/11/2025 7:54:19 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 2, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:19 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:23 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:54:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:54:24 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 3, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:24 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:30 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 4, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:30 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:36 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 5, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:36 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:41 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 6, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:41 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:46 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 7, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:46 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:54:52 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 8, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:54:52 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:55:24 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:55:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:56:00 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: Elderly Issuing Invo, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"6","CALL":{"order":[[{"category":6,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 188.236.204.195
8/11/2025 7:56:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 188.236.204.195
8/11/2025 7:56:01 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 138.197.170.20
8/11/2025 7:56:02 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:56:11 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 1, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 7:56:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 7:56:23 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:56:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:56:54 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:57:03 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:57:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 7:57:04 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:57:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:57:05 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 7:57:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:57:07 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:57:07 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 7:57:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 7:57:14 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 1, Profile Count: 0 | Client IP: 188.236.204.195
8/11/2025 7:57:14 PM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 188.236.204.195
8/11/2025 7:57:25 PM | Request Received deleteCallingProfile=> CallingProfileId: 1736 | Client IP: 188.236.204.195
8/11/2025 7:57:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 188.236.204.195
8/11/2025 7:57:26 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:58:04 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:58:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:58:16 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: Elderly Invoice Issu, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"6","CALL":{"order":[[{"category":6,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 188.236.204.195
8/11/2025 7:58:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 188.236.204.195
8/11/2025 7:58:18 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:59:04 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 7:59:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 7:59:13 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 7:59:54 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 8:00:00 PM | Request Received deleteCallingProfile=> CallingProfileId: 1737 | Client IP: 188.236.204.195
8/11/2025 8:00:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 188.236.204.195
8/11/2025 8:00:01 PM | Request Received deleteCallingProfile=> CallingProfileId:  | Client IP: 104.248.75.7
8/11/2025 8:00:01 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Procedure or function 'usp_BranchSetting_DeleteCallingProfile' expects parameter '@CallingProfileId', which was not supplied. | Client IP: 104.248.75.7
8/11/2025 8:00:01 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Procedure or function 'usp_BranchSetting_DeleteCallingProfile' expects parameter '@CallingProfileId', which was not supplied. | Client IP: 104.248.75.7
8/11/2025 8:00:05 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 8:00:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:00:07 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 8:00:49 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: Elderly Invoice Issu, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"6","CALL":{"order":[[{"category":6,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 188.236.204.195
8/11/2025 8:00:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 188.236.204.195
8/11/2025 8:00:52 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 8:01:04 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 8:01:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:01:27 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: Elderly Audit, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"7","CALL":{"order":[[{"category":7,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 188.236.204.195
8/11/2025 8:01:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 188.236.204.195
8/11/2025 8:01:29 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 8:01:54 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: Elderly Archiving, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"8","CALL":{"order":[[{"category":8,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":3,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 188.236.204.195
8/11/2025 8:01:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 188.236.204.195
8/11/2025 8:01:57 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 8:02:04 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 8:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:02:31 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: Elderly Payments, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"9","CALL":{"order":[[{"category":9,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 188.236.204.195
8/11/2025 8:02:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 188.236.204.195
8/11/2025 8:02:34 PM | Request Received getUserModuleRights=> branchId:138userId: 196 | Client IP: 188.236.204.195
8/11/2025 8:02:48 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 1, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:02:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:02:54 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 2, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:02:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:01 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 3, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:05 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 8:03:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:03:07 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 4, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:12 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 5, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:19 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 6, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:25 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 7, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:31 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 8, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:41 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 9, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:48 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 10, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:03:58 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 11, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:03:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:04:05 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 188.236.204.195
8/11/2025 8:04:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:04:07 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 12, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:04:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:04:20 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 13, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:04:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:04:28 PM | Request Received addBranchCounter=> BranchId: 138, CounterId: 14, Profile Count: 1 | Client IP: 188.236.204.195
8/11/2025 8:04:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 188.236.204.195
8/11/2025 8:04:55 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 8:04:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 8:04:57 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 8:04:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 8:04:57 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:04:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:04:58 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 8:04:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 8:04:58 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:04:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:37:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:37:28 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:37:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:38:21 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:38:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:39:22 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:39:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:40:23 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:40:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:41:23 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:41:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:42:23 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:42:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:43:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:43:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:44:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:44:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:45:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:45:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 8:46:49 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.236.204.195
8/11/2025 8:46:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.236.204.195
8/11/2025 9:15:37 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 188.71.249.122
8/11/2025 9:15:37 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.71.249.122
8/11/2025 9:15:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.71.249.122
8/11/2025 9:15:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 188.71.249.122
8/11/2025 9:15:38 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.71.249.122
8/11/2025 9:15:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.71.249.122
8/11/2025 9:15:39 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.71.249.122
8/11/2025 9:15:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.71.249.122
8/11/2025 9:15:45 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.71.249.122
8/11/2025 9:15:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.71.249.122
8/11/2025 9:15:47 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component| | Client IP: 188.71.249.122
8/11/2025 9:15:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.71.249.122
8/11/2025 9:15:53 PM | Request Received getDashboardList=> userId: 196, languageCode:En | Client IP: 188.71.249.122
8/11/2025 9:15:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 188.71.249.122
8/11/2025 9:15:53 PM | Request Received getDashboardData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 188.71.249.122
8/11/2025 9:15:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 188.71.249.122
8/11/2025 9:15:58 PM | Request Received getReportData=> fid: 138| ftype:  ffrom: 2025-08-11 fto: 2025-08-11 fOtherParameters: category:ARC-Archiving|AUD-Audit|EAR-Elderly Archiving|EAU-Elderly Audit|EIN-Elderly Invoice|EPY-Elderly Payments|INV-Invoice Issuing|PAY-Payments|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 138-B | Client IP: 188.71.249.122
8/11/2025 9:15:58 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Archiving\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":3.08,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":3.13,\"AvgWaitTime\":\"00:06:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:40\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:21\",\"MaxFFTime\":\"00:01:20\",\"AvgFFTime\":\"00:00:40\",\"PercentageFFTime\":0.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:31\",\"MaxWaitingTime\":\"00:12:16\"},{\"CategoryName\":\"Audit\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":6.15,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":6.25,\"AvgWaitTime\":\"06:44:59\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:08\",\"MaxFFTime\":\"00:00:06\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:59:56\",\"MaxWaitingTime\":\"09:39:22\"},{\"CategoryName\":\"Elderly Archiving\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":1.56,\"AvgWaitTime\":\"00:09:55\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:08\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:08\",\"MaxFFTime\":\"00:00:08\",\"AvgFFTime\":\"00:00:08\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:55\",\"MaxWaitingTime\":\"00:09:55\"},{\"CategoryName\":\"Elderly Audit\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":1.56,\"AvgWaitTime\":\"00:09:59\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:06\",\"MaxFFTime\":\"00:00:06\",\"AvgFFTime\":\"00:00:06\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:59\",\"MaxWaitingTime\":\"00:09:59\"},{\"CategoryName\":\"Elderly Invoice\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":1.56,\"AvgWaitTime\":\"00:09:34\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:20\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:20\",\"MaxFFTime\":\"00:00:20\",\"AvgFFTime\":\"00:00:20\",\"PercentageFFTime\":0.11,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:34\",\"MaxWaitingTime\":\"00:09:34\"},{\"CategoryName\":\"Elderly Payments\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":1.56,\"AvgWaitTime\":\"00:09:59\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:59\",\"MaxWaitingTime\":\"00:09:59\"},{\"CategoryName\":\"Invoice Issuing\",\"IssuedTicketsPerCategory\":30,\"PercentageIssuedTickets\":46.15,\"ServedTicketsPerCategory\":29,\"PercentageServedTickets\":45.31,\"AvgWaitTime\":\"00:09:55\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:00\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":65.52,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"04:50:08\",\"MaxFFTime\":\"02:22:45\",\"AvgFFTime\":\"00:10:00\",\"PercentageFFTime\":98.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:47:35\",\"MaxWaitingTime\":\"01:13:14\"},{\"CategoryName\":\"Payments\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":38.46,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":39.06,\"AvgWaitTime\":\"08:26:18\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":4.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:11\",\"MaxFFTime\":\"00:00:23\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.40,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:57:54\",\"MaxWaitingTime\":\"11:21:06\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"64 / 65 (98.46%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 03:48:23 | SLA: 30.77%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:35 | SLA: 84.38%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Archiving\",\"AverageServiceTimePerCategory\":0.68,\"AverageWaitingTimePerCategory\":6.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Audit\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":404.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly Archiving\",\"AverageServiceTimePerCategory\":0.13,\"AverageWaitingTimePerCategory\":9.92,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly Audit\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":9.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly Invoice\",\"AverageServiceTimePerCategory\":0.33,\"AverageWaitingTimePerCategory\":9.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly Payments\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":9.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Invoice Issuing\",\"AverageServiceTimePerCategory\":10.00,\"AverageWaitingTimePerCategory\":9.92,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payments\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":506.32,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 188.71.249.122
8/11/2025 9:16:06 PM | Request Received getReportData=> fid: 138 ftype:  ffrom: 2025-08-11 fto: 2025-08-11 fOtherParameters: category:ARC-Archiving|AUD-Audit|EAR-Elderly Archiving|EAU-Elderly Audit|EIN-Elderly Invoice|EPY-Elderly Payments|INV-Invoice Issuing|PAY-Payments|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 138-B | Client IP: 188.71.249.122
8/11/2025 9:16:07 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"BranchName\":\"AL Qurain\",\"Category\":\"Invoice Issuing\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:31:07\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:01\",\"Date\":\"2025-08-11\",\"IssueTime\":\"07:51:52\",\"CallTime\":\"08:22:59\",\"ServiceEndTime\":\"08:23:00\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"07:51:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:22:59\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:23:00\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA1001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"AL Qurain\",\"Category\":\"Invoice Issuing\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:20:58\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:01\",\"Date\":\"2025-08-11\",\"IssueTime\":\"08:02:19\",\"CallTime\":\"08:23:17\",\"ServiceEndTime\":\"08:23:18\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:02:19\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:23:17\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:23:18\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA1002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"AL Qurain\",\"Category\":\"Invoice Issuing\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:05:11\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:02\",\"Date\":\"2025-08-11\",\"IssueTime\":\"08:18:09\",\"CallTime\":\"08:23:20\",\"ServiceEndTime\":\"08:23:22\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:18:09\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:23:20\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:23:22\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA1003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"AL Qurain\",\"Category\":\"Invoice Issuing\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:40\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"02:22:45\",\"Date\":\"2025-08-11\",\"IssueTime\":\"08:22:43\",\"CallTime\":\"08:23:23\",\"ServiceEndTime\":\"10:46:08\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:22:43\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:23:24\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:46:08\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"khadija\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA1004 \\u003cspan 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