8/27/2025 11:12:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 8/27/2025 11:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 8/27/2025 11:12:12 AM | Request Received onLoginClick=> userName: Enoch.fresnell | Client IP: 5.195.225.41 8/27/2025 11:12:12 AM | Response Sent => {"Result":"0","UserID":"44","UserRoleID":"3","UserLevelID":"14-R","UserName":"Enoch.fresnell","Password":"h/HkzblpHKs=","tokenKey":"XRKUHCE0T5"} | Client IP: 5.195.225.41 8/27/2025 11:12:12 AM | Request Received getUserModuleRights=> branchId:0userId: 44 | Client IP: 5.195.225.41 8/27/2025 11:12:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 8/27/2025 11:12:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 8/27/2025 11:12:14 AM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41 8/27/2025 11:12:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41 8/27/2025 11:12:14 AM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41 8/27/2025 11:12:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41 8/27/2025 11:12:18 AM | Request Received getReportData=> fid: 34|35|37|47|48|49|50|148| ftype: ffrom: 2025-08-27 fto: 2025-08-27 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/27/2025 11:12:18 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:21:01\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:21:01\",\"MaxWaitingTime\":\"00:21:01\"},{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":57,\"PercentageIssuedTickets\":10.98,\"ServedTicketsPerCategory\":50,\"PercentageServedTickets\":10.55,\"AvgWaitTime\":\"00:04:30\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":82.46,\"AvgServiceTime\":\"00:04:17\",\"ServiceSLACount\":50,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"03:34:49\",\"MaxFFTime\":\"00:23:13\",\"AvgFFTime\":\"00:04:17\",\"PercentageFFTime\":14.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:45:30\",\"MaxWaitingTime\":\"00:12:46\"},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.93,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":2.11,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":90.00,\"AvgServiceTime\":\"00:02:40\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:26:45\",\"MaxFFTime\":\"00:05:14\",\"AvgFFTime\":\"00:02:40\",\"PercentageFFTime\":1.78,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:42:16\",\"MaxWaitingTime\":\"00:15:16\"},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":30,\"PercentageIssuedTickets\":5.78,\"ServedTicketsPerCategory\":30,\"PercentageServedTickets\":6.33,\"AvgWaitTime\":\"00:02:03\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:53\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:56:48\",\"MaxFFTime\":\"00:03:49\",\"AvgFFTime\":\"00:01:53\",\"PercentageFFTime\":3.77,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:01:49\",\"MaxWaitingTime\":\"00:08:16\"},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":1.69,\"AvgWaitTime\":\"00:01:00\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:23:05\",\"MaxFFTime\":\"00:08:47\",\"AvgFFTime\":\"00:02:53\",\"PercentageFFTime\":1.53,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:06\",\"MaxWaitingTime\":\"00:03:39\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.93,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":2.11,\"AvgWaitTime\":\"00:09:47\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:02:54\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:04\",\"MaxFFTime\":\"00:14:01\",\"AvgFFTime\":\"00:02:54\",\"PercentageFFTime\":1.93,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:37:57\",\"MaxWaitingTime\":\"00:18:44\"},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.77,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.84,\"AvgWaitTime\":\"00:05:21\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:02:16\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:05\",\"MaxFFTime\":\"00:07:41\",\"AvgFFTime\":\"00:02:16\",\"PercentageFFTime\":0.60,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:21:25\",\"MaxWaitingTime\":\"00:16:25\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":3.28,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":3.16,\"AvgWaitTime\":\"00:03:06\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":88.24,\"AvgServiceTime\":\"00:06:33\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:38:25\",\"MaxFFTime\":\"00:22:06\",\"AvgFFTime\":\"00:06:33\",\"PercentageFFTime\":6.53,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:46:31\",\"MaxWaitingTime\":\"00:09:07\"},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:05:02\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:09\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:29\",\"MaxFFTime\":\"00:02:34\",\"AvgFFTime\":\"00:01:09\",\"PercentageFFTime\":0.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:15:08\",\"MaxWaitingTime\":\"00:05:59\"},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":3.08,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":3.38,\"AvgWaitTime\":\"00:04:35\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":81.25,\"AvgServiceTime\":\"00:04:25\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:10:44\",\"MaxFFTime\":\"00:25:09\",\"AvgFFTime\":\"00:04:25\",\"PercentageFFTime\":4.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:13:22\",\"MaxWaitingTime\":\"00:14:54\"},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:04:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:15:23\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:46:11\",\"MaxFFTime\":\"00:28:31\",\"AvgFFTime\":\"00:15:23\",\"PercentageFFTime\":3.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:08\",\"MaxWaitingTime\":\"00:10:11\"},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:00:59\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:59\",\"MaxWaitingTime\":\"00:00:59\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:03:37\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:37\",\"MaxWaitingTime\":\"00:03:37\"},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.48,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:06:04\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:42:33\",\"MaxFFTime\":\"00:16:08\",\"AvgFFTime\":\"00:06:04\",\"PercentageFFTime\":2.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:39:47\",\"MaxWaitingTime\":\"00:10:01\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:02:47\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:53\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:14:40\",\"MaxFFTime\":\"00:09:06\",\"AvgFFTime\":\"00:04:53\",\"PercentageFFTime\":0.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:21\",\"MaxWaitingTime\":\"00:05:47\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":31,\"PercentageIssuedTickets\":5.97,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":6.54,\"AvgWaitTime\":\"00:02:39\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:25\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:15:13\",\"MaxFFTime\":\"00:07:14\",\"AvgFFTime\":\"00:02:25\",\"PercentageFFTime\":4.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:22:18\",\"MaxWaitingTime\":\"00:08:18\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:00:22\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:21:07\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:21:07\",\"MaxFFTime\":\"00:21:07\",\"AvgFFTime\":\"00:21:07\",\"PercentageFFTime\":1.40,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:22\",\"MaxWaitingTime\":\"00:00:22\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.39,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.42,\"AvgWaitTime\":\"00:07:33\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:15:06\",\"MaxWaitingTime\":\"00:09:42\"},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":7.90,\"ServedTicketsPerCategory\":39,\"PercentageServedTickets\":8.23,\"AvgWaitTime\":\"00:08:16\",\"WaitingSLACount\":27,\"WaitingSLAPercentage\":65.85,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":39,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:11:16\",\"MaxFFTime\":\"00:13:24\",\"AvgFFTime\":\"00:01:49\",\"PercentageFFTime\":4.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:22:50\",\"MaxWaitingTime\":\"00:28:21\"},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":46,\"PercentageIssuedTickets\":8.86,\"ServedTicketsPerCategory\":46,\"PercentageServedTickets\":9.70,\"AvgWaitTime\":\"00:03:23\",\"WaitingSLACount\":46,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:16\",\"ServiceSLACount\":46,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:58:32\",\"MaxFFTime\":\"00:04:06\",\"AvgFFTime\":\"00:01:16\",\"PercentageFFTime\":3.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:36:17\",\"MaxWaitingTime\":\"00:08:45\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":1.16,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.27,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:04:54\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:26\",\"MaxFFTime\":\"00:13:54\",\"AvgFFTime\":\"00:04:54\",\"PercentageFFTime\":1.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:51\",\"MaxWaitingTime\":\"00:11:20\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.93,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":1.90,\"AvgWaitTime\":\"00:00:47\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":90.00,\"AvgServiceTime\":\"00:08:18\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:14:50\",\"MaxFFTime\":\"00:51:36\",\"AvgFFTime\":\"00:08:18\",\"PercentageFFTime\":4.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:09\",\"MaxWaitingTime\":\"00:04:54\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:04\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:04\",\"MaxFFTime\":\"00:01:04\",\"AvgFFTime\":\"00:01:04\",\"PercentageFFTime\":0.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:06\",\"MaxWaitingTime\":\"00:00:06\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":2.89,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":2.74,\"AvgWaitTime\":\"00:06:58\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:05:37\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:13:06\",\"MaxFFTime\":\"00:22:59\",\"AvgFFTime\":\"00:05:37\",\"PercentageFFTime\":4.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:30:45\",\"MaxWaitingTime\":\"00:17:09\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":2.12,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":1.90,\"AvgWaitTime\":\"00:03:54\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":81.82,\"AvgServiceTime\":\"00:01:09\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:10:24\",\"MaxFFTime\":\"00:04:26\",\"AvgFFTime\":\"00:01:09\",\"PercentageFFTime\":0.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:10\",\"MaxWaitingTime\":\"00:09:41\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":3.08,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":3.38,\"AvgWaitTime\":\"00:02:00\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:13\",\"MaxFFTime\":\"00:00:05\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:15\",\"MaxWaitingTime\":\"00:05:26\"},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.93,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":1.90,\"AvgWaitTime\":\"00:04:35\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":90.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:22:48\",\"MaxFFTime\":\"00:10:47\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":1.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:20\",\"MaxWaitingTime\":\"00:07:31\"},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.77,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.84,\"AvgWaitTime\":\"00:06:04\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:06\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:17\",\"MaxWaitingTime\":\"00:07:59\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:07:16\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:16\",\"MaxWaitingTime\":\"00:07:16\"},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:00:32\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:30\",\"MaxFFTime\":\"00:02:57\",\"AvgFFTime\":\"00:02:10\",\"PercentageFFTime\":0.43,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:36\",\"MaxWaitingTime\":\"00:01:13\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":36,\"PercentageIssuedTickets\":6.94,\"ServedTicketsPerCategory\":29,\"PercentageServedTickets\":6.12,\"AvgWaitTime\":\"00:01:05\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":80.56,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":29,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.96,\"UnqualifiedTickets\":2,\"FFTime\":\"01:02:57\",\"MaxFFTime\":\"00:12:03\",\"AvgFFTime\":\"00:02:10\",\"PercentageFFTime\":4.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:37:00\",\"MaxWaitingTime\":\"00:06:45\"},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.96,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":1.05,\"AvgWaitTime\":\"00:00:35\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:34\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:12:52\",\"MaxFFTime\":\"00:04:14\",\"AvgFFTime\":\"00:02:34\",\"PercentageFFTime\":0.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:59\",\"MaxWaitingTime\":\"00:02:12\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.39,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:01:13\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:10:28\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:10:28\",\"MaxFFTime\":\"00:10:28\",\"AvgFFTime\":\"00:10:28\",\"PercentageFFTime\":0.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:13\",\"MaxWaitingTime\":\"00:01:13\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:00:09\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:15:01\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:15:01\",\"MaxFFTime\":\"00:15:01\",\"AvgFFTime\":\"00:15:01\",\"PercentageFFTime\":1.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:09\",\"MaxWaitingTime\":\"00:00:09\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.39,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.42,\"AvgWaitTime\":\"00:00:20\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:10:16\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:20:32\",\"MaxFFTime\":\"00:17:27\",\"AvgFFTime\":\"00:10:16\",\"PercentageFFTime\":1.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:40\",\"MaxWaitingTime\":\"00:00:35\"},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":29,\"PercentageIssuedTickets\":5.59,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":5.27,\"AvgWaitTime\":\"00:04:59\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":86.21,\"AvgServiceTime\":\"00:02:28\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":3,\"FFTime\":\"01:01:50\",\"MaxFFTime\":\"00:06:28\",\"AvgFFTime\":\"00:02:28\",\"PercentageFFTime\":4.11,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:09:51\",\"MaxWaitingTime\":\"00:17:50\"},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":1.73,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.27,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:13:40\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":2,\"FFTime\":\"01:22:03\",\"MaxFFTime\":\"00:41:59\",\"AvgFFTime\":\"00:13:40\",\"PercentageFFTime\":5.45,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:38:22\",\"MaxWaitingTime\":\"00:34:03\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:00:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:31\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:31\",\"MaxFFTime\":\"00:01:31\",\"AvgFFTime\":\"00:01:31\",\"PercentageFFTime\":0.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:15\",\"MaxWaitingTime\":\"00:00:15\"},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.77,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.84,\"AvgWaitTime\":\"00:01:19\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:59\",\"MaxFFTime\":\"00:05:43\",\"AvgFFTime\":\"00:02:44\",\"PercentageFFTime\":0.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:17\",\"MaxWaitingTime\":\"00:02:19\"},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:08:50\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:50\",\"MaxWaitingTime\":\"00:08:50\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":3.08,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":3.16,\"AvgWaitTime\":\"00:00:20\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:02:51\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:42:48\",\"MaxFFTime\":\"00:05:50\",\"AvgFFTime\":\"00:02:51\",\"PercentageFFTime\":2.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:11\",\"MaxWaitingTime\":\"00:00:57\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":1.69,\"AvgWaitTime\":\"00:03:40\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":87.50,\"AvgServiceTime\":\"00:01:09\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:13\",\"MaxFFTime\":\"00:03:53\",\"AvgFFTime\":\"00:01:09\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:25\",\"MaxWaitingTime\":\"00:23:20\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:00:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:44\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:44\",\"MaxFFTime\":\"00:01:44\",\"AvgFFTime\":\"00:01:44\",\"PercentageFFTime\":0.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:12\",\"MaxWaitingTime\":\"00:00:12\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.77,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":27,\"PercentageIssuedTickets\":5.20,\"ServedTicketsPerCategory\":21,\"PercentageServedTickets\":4.43,\"AvgWaitTime\":\"00:10:08\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":48.15,\"AvgServiceTime\":\"00:03:57\",\"ServiceSLACount\":21,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.77,\"UnqualifiedTickets\":2,\"FFTime\":\"01:22:59\",\"MaxFFTime\":\"00:14:58\",\"AvgFFTime\":\"00:03:57\",\"PercentageFFTime\":5.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:13:43\",\"MaxWaitingTime\":\"00:25:43\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.39,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.42,\"AvgWaitTime\":\"00:05:23\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:27\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:54\",\"MaxFFTime\":\"00:08:30\",\"AvgFFTime\":\"00:05:27\",\"PercentageFFTime\":0.72,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:10:46\",\"MaxWaitingTime\":\"00:06:16\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"474 / 519 (91.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:12 | SLA: 83.62%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:10 | SLA: 98.95%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (2.12%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":21.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":4.30,\"AverageWaitingTimePerCategory\":4.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.68,\"AverageWaitingTimePerCategory\":4.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.89,\"AverageWaitingTimePerCategory\":2.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":1.01,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.91,\"AverageWaitingTimePerCategory\":9.80,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":2.27,\"AverageWaitingTimePerCategory\":5.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":6.56,\"AverageWaitingTimePerCategory\":3.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":1.16,\"AverageWaitingTimePerCategory\":5.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":4.42,\"AverageWaitingTimePerCategory\":4.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":15.39,\"AverageWaitingTimePerCategory\":4.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":3.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.08,\"AverageWaitingTimePerCategory\":5.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":4.89,\"AverageWaitingTimePerCategory\":2.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":2.43,\"AverageWaitingTimePerCategory\":2.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":21.12,\"AverageWaitingTimePerCategory\":0.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":7.55,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":8.28,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":1.27,\"AverageWaitingTimePerCategory\":3.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":4.91,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":8.31,\"AverageWaitingTimePerCategory\":0.79,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":1.07,\"AverageWaitingTimePerCategory\":0.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":5.62,\"AverageWaitingTimePerCategory\":6.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.16,\"AverageWaitingTimePerCategory\":3.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":0.01,\"AverageWaitingTimePerCategory\":2.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.53,\"AverageWaitingTimePerCategory\":4.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":6.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":7.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":0.53,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":1.09,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":0.60,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":10.47,\"AverageWaitingTimePerCategory\":1.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":15.02,\"AverageWaitingTimePerCategory\":0.15,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":10.27,\"AverageWaitingTimePerCategory\":0.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":2.47,\"AverageWaitingTimePerCategory\":4.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":13.68,\"AverageWaitingTimePerCategory\":5.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.52,\"AverageWaitingTimePerCategory\":0.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":2.75,\"AverageWaitingTimePerCategory\":1.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":8.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":2.85,\"AverageWaitingTimePerCategory\":0.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":1.15,\"AverageWaitingTimePerCategory\":3.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":1.73,\"AverageWaitingTimePerCategory\":0.20,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.95,\"AverageWaitingTimePerCategory\":10.15,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":5.45,\"AverageWaitingTimePerCategory\":5.38,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/27/2025 11:12:19 AM | Request Received getDashboardData=> fid: 34|35|37|47|48|49|50|148| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.225.41 8/27/2025 11:12:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.225.41 8/27/2025 11:12:24 AM | Request Received getReportData=> fid: 148| ftype: ffrom: 2025-08-27 fto: 2025-08-27 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/27/2025 11:12:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":4.76,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":6.25,\"AvgWaitTime\":\"00:21:01\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:21:01\",\"MaxWaitingTime\":\"00:21:01\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":47.62,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":56.25,\"AvgWaitTime\":\"00:00:47\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":90.00,\"AvgServiceTime\":\"00:08:18\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:14:50\",\"MaxFFTime\":\"00:51:36\",\"AvgFFTime\":\"00:08:18\",\"PercentageFFTime\":72.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:09\",\"MaxWaitingTime\":\"00:04:54\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":23.81,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":31.25,\"AvgWaitTime\":\"00:00:35\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:34\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:12:52\",\"MaxFFTime\":\"00:04:14\",\"AvgFFTime\":\"00:02:34\",\"PercentageFFTime\":12.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:59\",\"MaxWaitingTime\":\"00:02:12\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":4.76,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":6.25,\"AvgWaitTime\":\"00:00:09\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:15:01\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:15:01\",\"MaxFFTime\":\"00:15:01\",\"AvgFFTime\":\"00:15:01\",\"PercentageFFTime\":14.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:09\",\"MaxWaitingTime\":\"00:00:09\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":19.05,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"16 / 21 (76.19%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:57 | SLA: 71.43%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:25 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":21.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":8.31,\"AverageWaitingTimePerCategory\":0.79,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":0.60,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":15.02,\"AverageWaitingTimePerCategory\":0.15,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/27/2025 11:12:39 AM | Request Received getReportData=> fid: 148| ftype: ffrom: 2025-08-19 fto: 2025-08-25 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/27/2025 11:13:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":1.21,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.52,\"AvgWaitTime\":\"00:00:35\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":40.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:04\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:11\",\"MaxWaitingTime\":\"00:00:46\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.69,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.83,\"AvgWaitTime\":\"00:38:56\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:00:42\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:04:57\",\"MaxFFTime\":\"00:04:57\",\"AvgFFTime\":\"00:00:42\",\"PercentageFFTime\":0.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:32:36\",\"MaxWaitingTime\":\"01:54:55\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":4.60,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":4.97,\"AvgWaitTime\":\"00:01:08\",\"WaitingSLACount\":19,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:24\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":73.68,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:04:36\",\"MaxFFTime\":\"00:43:31\",\"AvgFFTime\":\"00:03:24\",\"PercentageFFTime\":3.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:21:33\",\"MaxWaitingTime\":\"00:03:23\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":2.66,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.88,\"AvgWaitTime\":\"00:01:49\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":72.73,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:32:06\",\"MaxFFTime\":\"00:18:06\",\"AvgFFTime\":\"00:02:55\",\"PercentageFFTime\":1.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:20:04\",\"MaxWaitingTime\":\"00:03:24\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":8.23,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":8.90,\"AvgWaitTime\":\"00:01:30\",\"WaitingSLACount\":32,\"WaitingSLAPercentage\":94.12,\"AvgServiceTime\":\"00:07:29\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":38.24,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"04:14:38\",\"MaxFFTime\":\"02:02:44\",\"AvgFFTime\":\"00:07:29\",\"PercentageFFTime\":11.87,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:01\",\"MaxWaitingTime\":\"00:05:34\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":4.12,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":2.09,\"AvgWaitTime\":\"00:45:14\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":17.65,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":9,\"FFTime\":\"00:00:13\",\"MaxFFTime\":\"00:00:13\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:01:55\",\"MaxWaitingTime\":\"01:31:23\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":217,\"PercentageIssuedTickets\":52.54,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":55.76,\"AvgWaitTime\":\"00:02:20\",\"WaitingSLACount\":208,\"WaitingSLAPercentage\":95.85,\"AvgServiceTime\":\"00:05:07\",\"ServiceSLACount\":160,\"ServiceSLAPercentage\":75.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"18:10:25\",\"MaxFFTime\":\"06:06:58\",\"AvgFFTime\":\"00:05:07\",\"PercentageFFTime\":50.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:18:24\",\"MaxWaitingTime\":\"02:03:39\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.97,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":1.05,\"AvgWaitTime\":\"00:00:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:27\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":25.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:21:49\",\"MaxFFTime\":\"00:21:49\",\"AvgFFTime\":\"00:05:27\",\"PercentageFFTime\":1.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:01\",\"MaxWaitingTime\":\"00:00:19\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.94,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":2.09,\"AvgWaitTime\":\"00:00:22\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:34\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":62.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:16:38\",\"MaxFFTime\":\"01:16:38\",\"AvgFFTime\":\"00:09:34\",\"PercentageFFTime\":3.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:01\",\"MaxWaitingTime\":\"00:00:36\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":53,\"PercentageIssuedTickets\":12.83,\"ServedTicketsPerCategory\":53,\"PercentageServedTickets\":13.87,\"AvgWaitTime\":\"00:01:40\",\"WaitingSLACount\":49,\"WaitingSLAPercentage\":92.45,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":49,\"ServiceSLAPercentage\":92.45,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:34:52\",\"MaxFFTime\":\"01:07:01\",\"AvgFFTime\":\"00:02:55\",\"PercentageFFTime\":7.22,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:28:55\",\"MaxWaitingTime\":\"00:10:16\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":4.12,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":4.19,\"AvgWaitTime\":\"00:00:14\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":94.12,\"AvgServiceTime\":\"00:10:09\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":68.75,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:42:33\",\"MaxFFTime\":\"02:39:18\",\"AvgFFTime\":\"00:10:09\",\"PercentageFFTime\":7.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:48\",\"MaxWaitingTime\":\"00:00:35\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.24,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:01:43\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:47\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:47\",\"MaxFFTime\":\"00:00:47\",\"AvgFFTime\":\"00:00:47\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:43\",\"MaxWaitingTime\":\"00:01:43\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.73,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":2.42,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.57,\"AvgWaitTime\":\"00:00:42\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:46:58\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"04:41:48\",\"MaxFFTime\":\"04:34:54\",\"AvgFFTime\":\"00:46:58\",\"PercentageFFTime\":13.13,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:04:12\",\"MaxWaitingTime\":\"00:01:05\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.69,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"382 / 413 (92.49%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:28 | SLA: 87.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:36 | SLA: 73.82%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":0.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.71,\"AverageWaitingTimePerCategory\":38.94,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":1.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":2.92,\"AverageWaitingTimePerCategory\":1.82,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":7.49,\"AverageWaitingTimePerCategory\":1.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":45.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":5.12,\"AverageWaitingTimePerCategory\":2.34,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":5.45,\"AverageWaitingTimePerCategory\":0.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":9.58,\"AverageWaitingTimePerCategory\":0.38,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":2.92,\"AverageWaitingTimePerCategory\":1.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":10.16,\"AverageWaitingTimePerCategory\":0.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.78,\"AverageWaitingTimePerCategory\":1.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":46.97,\"AverageWaitingTimePerCategory\":0.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/27/2025 11:14:48 AM | Request Received getReportData=> fid: 148| ftype: ffrom: 2025-08-19 fto: 2025-08-25 fOtherParameters: category:AST-Assessment Test|ASY-Assessment Yard|CLC-Clearance Corporate|CLN-Clearance Normal|ETY-Eye Test|LIC-License Issue|MOC-Mock Test|PAC-Payment Corporate|PYN-Payment Normal|RAG-Registration Arabic|REG-Registration English|RUG-Registration Urdu|ROT-Road Test|RTA-RTA Services|RYS-RTA Smart Yard Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/27/2025 11:15:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":1.21,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.52,\"AvgWaitTime\":\"00:00:35\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":40.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:04\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:11\",\"MaxWaitingTime\":\"00:00:46\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.69,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.83,\"AvgWaitTime\":\"00:38:56\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:00:42\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:04:57\",\"MaxFFTime\":\"00:04:57\",\"AvgFFTime\":\"00:00:42\",\"PercentageFFTime\":0.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:32:36\",\"MaxWaitingTime\":\"01:54:55\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":4.60,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":4.97,\"AvgWaitTime\":\"00:01:08\",\"WaitingSLACount\":19,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:24\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":73.68,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:04:36\",\"MaxFFTime\":\"00:43:31\",\"AvgFFTime\":\"00:03:24\",\"PercentageFFTime\":3.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:21:33\",\"MaxWaitingTime\":\"00:03:23\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":2.66,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.88,\"AvgWaitTime\":\"00:01:49\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":72.73,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:32:06\",\"MaxFFTime\":\"00:18:06\",\"AvgFFTime\":\"00:02:55\",\"PercentageFFTime\":1.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:20:04\",\"MaxWaitingTime\":\"00:03:24\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":8.23,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":8.90,\"AvgWaitTime\":\"00:01:30\",\"WaitingSLACount\":32,\"WaitingSLAPercentage\":94.12,\"AvgServiceTime\":\"00:07:29\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":38.24,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"04:14:38\",\"MaxFFTime\":\"02:02:44\",\"AvgFFTime\":\"00:07:29\",\"PercentageFFTime\":11.87,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:01\",\"MaxWaitingTime\":\"00:05:34\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":4.12,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":2.09,\"AvgWaitTime\":\"00:45:14\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":17.65,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":9,\"FFTime\":\"00:00:13\",\"MaxFFTime\":\"00:00:13\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:01:55\",\"MaxWaitingTime\":\"01:31:23\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":217,\"PercentageIssuedTickets\":52.54,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":55.76,\"AvgWaitTime\":\"00:02:20\",\"WaitingSLACount\":208,\"WaitingSLAPercentage\":95.85,\"AvgServiceTime\":\"00:05:07\",\"ServiceSLACount\":160,\"ServiceSLAPercentage\":75.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"18:10:25\",\"MaxFFTime\":\"06:06:58\",\"AvgFFTime\":\"00:05:07\",\"PercentageFFTime\":50.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:18:24\",\"MaxWaitingTime\":\"02:03:39\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.97,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":1.05,\"AvgWaitTime\":\"00:00:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:27\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":25.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:21:49\",\"MaxFFTime\":\"00:21:49\",\"AvgFFTime\":\"00:05:27\",\"PercentageFFTime\":1.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:01\",\"MaxWaitingTime\":\"00:00:19\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.94,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":2.09,\"AvgWaitTime\":\"00:00:22\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:34\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":62.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:16:38\",\"MaxFFTime\":\"01:16:38\",\"AvgFFTime\":\"00:09:34\",\"PercentageFFTime\":3.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:01\",\"MaxWaitingTime\":\"00:00:36\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":53,\"PercentageIssuedTickets\":12.83,\"ServedTicketsPerCategory\":53,\"PercentageServedTickets\":13.87,\"AvgWaitTime\":\"00:01:40\",\"WaitingSLACount\":49,\"WaitingSLAPercentage\":92.45,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":49,\"ServiceSLAPercentage\":92.45,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:34:52\",\"MaxFFTime\":\"01:07:01\",\"AvgFFTime\":\"00:02:55\",\"PercentageFFTime\":7.22,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:28:55\",\"MaxWaitingTime\":\"00:10:16\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":4.12,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":4.19,\"AvgWaitTime\":\"00:00:14\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":94.12,\"AvgServiceTime\":\"00:10:09\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":68.75,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:42:33\",\"MaxFFTime\":\"02:39:18\",\"AvgFFTime\":\"00:10:09\",\"PercentageFFTime\":7.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:48\",\"MaxWaitingTime\":\"00:00:35\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.24,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:01:43\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:47\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:47\",\"MaxFFTime\":\"00:00:47\",\"AvgFFTime\":\"00:00:47\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:43\",\"MaxWaitingTime\":\"00:01:43\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.73,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":2.42,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.57,\"AvgWaitTime\":\"00:00:42\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:46:58\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"04:41:48\",\"MaxFFTime\":\"04:34:54\",\"AvgFFTime\":\"00:46:58\",\"PercentageFFTime\":13.13,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:04:12\",\"MaxWaitingTime\":\"00:01:05\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.69,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"382 / 413 (92.49%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:28 | SLA: 87.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:36 | SLA: 73.82%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":0.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.71,\"AverageWaitingTimePerCategory\":38.94,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":1.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":2.92,\"AverageWaitingTimePerCategory\":1.82,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":7.49,\"AverageWaitingTimePerCategory\":1.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":45.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":5.12,\"AverageWaitingTimePerCategory\":2.34,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":5.45,\"AverageWaitingTimePerCategory\":0.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":9.58,\"AverageWaitingTimePerCategory\":0.38,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":2.92,\"AverageWaitingTimePerCategory\":1.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":10.16,\"AverageWaitingTimePerCategory\":0.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.78,\"AverageWaitingTimePerCategory\":1.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":46.97,\"AverageWaitingTimePerCategory\":0.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/27/2025 12:21:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135 8/27/2025 12:21:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135 8/27/2025 12:21:28 PM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135 8/27/2025 12:21:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135 8/27/2025 12:21:28 PM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135 8/27/2025 12:21:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135 8/27/2025 12:21:30 PM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135 8/27/2025 12:21:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135 8/27/2025 12:21:34 PM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135 8/27/2025 12:21:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135 8/27/2025 12:21:35 PM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.235.135 8/27/2025 12:21:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135 8/27/2025 12:21:43 PM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135 8/27/2025 12:21:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135 8/27/2025 12:21:43 PM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.235.135 8/27/2025 12:21:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135 8/27/2025 2:17:03 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 8/27/2025 2:17:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 8/27/2025 2:17:03 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 8/27/2025 2:17:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 8/27/2025 2:17:04 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 8/27/2025 2:17:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 8/27/2025 2:17:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 8/27/2025 2:17:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:17:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 8/27/2025 2:17:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:17:06 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:17:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:17:06 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 8/27/2025 2:17:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 8/27/2025 2:18:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:18:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:19:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:19:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:20:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:20:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:21:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:21:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:22:05 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:22:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:23:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:23:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:24:30 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:24:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:25:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:25:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:26:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:26:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:27:54 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:27:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:28:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:28:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:29:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:29:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:30:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:30:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:31:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:31:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:32:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:32:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:33:17 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:33:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:34:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:34:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:35:53 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:35:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:36:07 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:36:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:37:04 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:37:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 2:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-08-27 fto: 2025-08-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 8/27/2025 2:38:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 8/27/2025 3:11:39 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 8/27/2025 3:11:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41