9/9/2025 6:54:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/9/2025 6:54:50 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 6:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 6:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/9/2025 6:54:51 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 6:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 6:54:51 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:54:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 6:54:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:54:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 6:55:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:55:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 6:56:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:56:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 6:57:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:57:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 6:58:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:58:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 6:59:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 6:59:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:01:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:01:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:02:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:02:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:03:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:03:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:04:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:04:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:05:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:05:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:06:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:06:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:07:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:07:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 7:08:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 7:08:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:02:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 8:02:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 8:02:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/9/2025 8:02:41 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 8:02:41 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 8:02:43 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 8:02:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 8:02:44 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 8:02:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 8:02:46 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
9/9/2025 8:02:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 8:02:47 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
9/9/2025 8:02:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 8:09:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 8:09:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/9/2025 8:09:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 8:09:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/9/2025 8:17:12 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 94.206.43.218
9/9/2025 8:17:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 94.206.43.218
9/9/2025 8:17:12 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 94.206.43.218
9/9/2025 8:17:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 94.206.43.218
9/9/2025 8:17:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.206.43.218
9/9/2025 8:17:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.206.43.218
9/9/2025 8:17:13 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.206.43.218
9/9/2025 8:17:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.206.43.218
9/9/2025 8:17:13 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 94.206.43.218
9/9/2025 8:17:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 94.206.43.218
9/9/2025 8:17:23 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:17:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":22.22,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:49\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:38\",\"MaxFFTime\":\"00:07:46\",\"AvgFFTime\":\"00:06:49\",\"PercentageFFTime\":55.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:25\",\"MaxWaitingTime\":\"00:03:19\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":77.78,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":71.43,\"AvgWaitTime\":\"00:01:18\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:02:13\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:11:09\",\"MaxFFTime\":\"00:04:30\",\"AvgFFTime\":\"00:02:13\",\"PercentageFFTime\":44.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:33\",\"MaxWaitingTime\":\"00:03:52\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 9 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:25 | SLA: 77.78%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:32 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":6.82,\"AverageWaitingTimePerCategory\":1.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":2.23,\"AverageWaitingTimePerCategory\":1.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:17:29 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:17:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"TicketServed\":4,\"AvgServiceTime\":\"00:02:46\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:41:30\",\"ServingPercentage\":26.79,\"BackendPercentage\":0.00,\"IdlePercentage\":73.21,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:02\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:34:34\",\"ServingPercentage\":0.10,\"BackendPercentage\":0.00,\"IdlePercentage\":99.90,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"TicketServed\":2,\"AvgServiceTime\":\"00:06:49\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:45:48\",\"ServingPercentage\":29.77,\"BackendPercentage\":0.00,\"IdlePercentage\":70.23,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:27:50\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"mo.khan\",\"AWADOOD1316\",\"LATIFA951\",\"hmurad\",\"MAITA841\",\"m.jan\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"m.muhammed\",\"NOURA\",\"USER22\",\"USER25\",\"B.Almarzooqi\",\"edc0774\",\"UMER1024\",\"h.amer\",\"edc0843\",\"HAMDA926\",\"l.hebsi\",\"edc0569\",\"H.AlAeryani\",\"NASER1525\",\"maitha1597\",\"b.alshamsi\",\"S.Muhammd\"],\"TicketServed\":[0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,2,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.10,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,26.79,0.00,0.00,29.77,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,99.90,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,73.21,0.00,0.00,70.23,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:17:41 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:17:41 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"09/09/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:06:49\",\"SLA\":100.00,\"LoggedTime\":\"00:45:48\",\"ServingTime\":\"00:13:38\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:32:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"09/09/2025\",\"TicketServed\":4,\"AvgServiceTime\":\"00:02:46\",\"SLA\":100.00,\"LoggedTime\":\"00:41:30\",\"ServingTime\":\"00:11:07\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:30:23\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:27:50\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:27:50\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"09/09/2025\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:02\",\"SLA\":100.00,\"LoggedTime\":\"00:34:34\",\"ServingTime\":\"00:00:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:34:32\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"09/09/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:17:55 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:17:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":22.22,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:49\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:38\",\"MaxFFTime\":\"00:07:46\",\"AvgFFTime\":\"00:06:49\",\"PercentageFFTime\":55.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:25\",\"MaxWaitingTime\":\"00:03:19\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":77.78,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":71.43,\"AvgWaitTime\":\"00:01:18\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:02:13\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:11:09\",\"MaxFFTime\":\"00:04:30\",\"AvgFFTime\":\"00:02:13\",\"PercentageFFTime\":44.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:33\",\"MaxWaitingTime\":\"00:03:52\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 9 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:25 | SLA: 77.78%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:32 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":6.82,\"AverageWaitingTimePerCategory\":1.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":2.23,\"AverageWaitingTimePerCategory\":1.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:18:15 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:18:45 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":1111,\"PercentageIssuedTickets\":20.90,\"ServedTicketsPerCategory\":1099,\"PercentageServedTickets\":20.82,\"AvgWaitTime\":\"00:09:05\",\"WaitingSLACount\":1067,\"WaitingSLAPercentage\":96.04,\"AvgServiceTime\":\"00:04:23\",\"ServiceSLACount\":989,\"ServiceSLAPercentage\":89.99,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":12,\"FFTime\":\"08:18:53\",\"MaxFFTime\":\"17:41:18\",\"AvgFFTime\":\"00:04:23\",\"PercentageFFTime\":20.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:38:02\",\"MaxWaitingTime\":\"03:27:25\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":4180,\"PercentageIssuedTickets\":78.63,\"ServedTicketsPerCategory\":4158,\"PercentageServedTickets\":78.76,\"AvgWaitTime\":\"00:10:31\",\"WaitingSLACount\":3899,\"WaitingSLAPercentage\":93.28,\"AvgServiceTime\":\"00:04:34\",\"ServiceSLACount\":3757,\"ServiceSLAPercentage\":90.36,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":19,\"FFTime\":\"05:03:34\",\"MaxFFTime\":\"14:35:19\",\"AvgFFTime\":\"00:04:34\",\"PercentageFFTime\":79.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:52:41\",\"MaxWaitingTime\":\"00:59:34\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:32:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:52\",\"MaxFFTime\":\"00:09:04\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:04:31\",\"MaxWaitingTime\":\"00:59:59\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:31:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:14\",\"MaxWaitingTime\":\"00:31:14\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"03:21:28\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":16.67,\"AvgServiceTime\":\"00:00:24\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:27\",\"MaxFFTime\":\"00:02:23\",\"AvgFFTime\":\"00:00:24\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:08:48\",\"MaxWaitingTime\":\"06:54:04\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:29:46\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:49:23\",\"MaxFFTime\":\"00:47:17\",\"AvgFFTime\":\"00:03:47\",\"PercentageFFTime\":0.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:27:10\",\"MaxWaitingTime\":\"03:31:16\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5279 / 5316 (99.30%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:30 | SLA: 93.66%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:31 | SLA: 90.30%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.06%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.38,\"AverageWaitingTimePerCategory\":9.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.58,\"AverageWaitingTimePerCategory\":10.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":32.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":31.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.41,\"AverageWaitingTimePerCategory\":201.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":3.80,\"AverageWaitingTimePerCategory\":29.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:19:05 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:19:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":1111,\"PercentageIssuedTickets\":20.90,\"ServedTicketsPerCategory\":1099,\"PercentageServedTickets\":20.82,\"AvgWaitTime\":\"00:09:05\",\"WaitingSLACount\":1067,\"WaitingSLAPercentage\":96.04,\"AvgServiceTime\":\"00:04:23\",\"ServiceSLACount\":989,\"ServiceSLAPercentage\":89.99,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":12,\"FFTime\":\"08:18:53\",\"MaxFFTime\":\"17:41:18\",\"AvgFFTime\":\"00:04:23\",\"PercentageFFTime\":20.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:38:02\",\"MaxWaitingTime\":\"03:27:25\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":4180,\"PercentageIssuedTickets\":78.63,\"ServedTicketsPerCategory\":4158,\"PercentageServedTickets\":78.76,\"AvgWaitTime\":\"00:10:31\",\"WaitingSLACount\":3899,\"WaitingSLAPercentage\":93.28,\"AvgServiceTime\":\"00:04:34\",\"ServiceSLACount\":3757,\"ServiceSLAPercentage\":90.36,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":19,\"FFTime\":\"05:03:34\",\"MaxFFTime\":\"14:35:19\",\"AvgFFTime\":\"00:04:34\",\"PercentageFFTime\":79.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:52:41\",\"MaxWaitingTime\":\"00:59:34\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:32:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:52\",\"MaxFFTime\":\"00:09:04\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:04:31\",\"MaxWaitingTime\":\"00:59:59\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:31:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:14\",\"MaxWaitingTime\":\"00:31:14\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"03:21:28\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":16.67,\"AvgServiceTime\":\"00:00:24\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:27\",\"MaxFFTime\":\"00:02:23\",\"AvgFFTime\":\"00:00:24\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:08:48\",\"MaxWaitingTime\":\"06:54:04\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:29:46\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:49:23\",\"MaxFFTime\":\"00:47:17\",\"AvgFFTime\":\"00:03:47\",\"PercentageFFTime\":0.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:27:10\",\"MaxWaitingTime\":\"03:31:16\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5279 / 5316 (99.30%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:30 | SLA: 93.66%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:31 | SLA: 90.30%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.06%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.38,\"AverageWaitingTimePerCategory\":9.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.58,\"AverageWaitingTimePerCategory\":10.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":32.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":31.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.41,\"AverageWaitingTimePerCategory\":201.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":3.80,\"AverageWaitingTimePerCategory\":29.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:21:13 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:21:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"TicketServed\":15,\"AvgServiceTime\":\"00:04:44\",\"SLA\":80.00,\"DaysWorked\":2,\"LoggedTime\":\"02:20:20\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"TicketServed\":751,\"AvgServiceTime\":\"00:04:24\",\"SLA\":91.63,\"DaysWorked\":22,\"LoggedTime\":\"5 day(s) 19:39:50\",\"ServingPercentage\":12.75,\"BackendPercentage\":0.00,\"IdlePercentage\":87.25,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"TicketServed\":159,\"AvgServiceTime\":\"00:04:51\",\"SLA\":94.41,\"DaysWorked\":6,\"LoggedTime\":\"1 day(s) 01:56:20\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"TicketServed\":460,\"AvgServiceTime\":\"00:08:35\",\"SLA\":77.22,\"DaysWorked\":21,\"LoggedTime\":\"7 day(s) 02:08:48\",\"ServingPercentage\":19.92,\"BackendPercentage\":0.00,\"IdlePercentage\":80.08,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"TicketServed\":723,\"AvgServiceTime\":\"00:04:09\",\"SLA\":93.65,\"DaysWorked\":24,\"LoggedTime\":\"3 day(s) 11:00:00\",\"ServingPercentage\":17.30,\"BackendPercentage\":0.00,\"IdlePercentage\":82.70,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"TicketServed\":428,\"AvgServiceTime\":\"00:06:03\",\"SLA\":84.21,\"DaysWorked\":11,\"LoggedTime\":\"2 day(s) 16:23:27\",\"ServingPercentage\":9.79,\"BackendPercentage\":0.00,\"IdlePercentage\":90.21,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"TicketServed\":622,\"AvgServiceTime\":\"00:06:27\",\"SLA\":82.80,\"DaysWorked\":19,\"LoggedTime\":\"4 day(s) 21:43:09\",\"ServingPercentage\":24.72,\"BackendPercentage\":0.00,\"IdlePercentage\":75.28,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"TicketServed\":470,\"AvgServiceTime\":\"00:00:43\",\"SLA\":99.05,\"DaysWorked\":11,\"LoggedTime\":\"2 day(s) 04:32:11\",\"ServingPercentage\":4.93,\"BackendPercentage\":0.00,\"IdlePercentage\":95.07,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"TicketServed\":572,\"AvgServiceTime\":\"00:01:40\",\"SLA\":98.57,\"DaysWorked\":17,\"LoggedTime\":\"2 day(s) 03:53:49\",\"ServingPercentage\":10.12,\"BackendPercentage\":0.00,\"IdlePercentage\":89.88,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"TicketServed\":65,\"AvgServiceTime\":\"00:03:22\",\"SLA\":98.57,\"DaysWorked\":5,\"LoggedTime\":\"07:41:04\",\"ServingPercentage\":13.65,\"BackendPercentage\":0.00,\"IdlePercentage\":86.35,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":624,\"AvgServiceTime\":\"00:05:10\",\"SLA\":86.72,\"DaysWorked\":21,\"LoggedTime\":\"7 day(s) 06:34:03\",\"ServingPercentage\":8.97,\"BackendPercentage\":0.00,\"IdlePercentage\":91.03,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"TicketServed\":257,\"AvgServiceTime\":\"00:03:51\",\"SLA\":96.07,\"DaysWorked\":6,\"LoggedTime\":\"1 day(s) 03:04:36\",\"ServingPercentage\":19.90,\"BackendPercentage\":0.00,\"IdlePercentage\":80.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"mo.khan\",\"AWADOOD1316\",\"LATIFA951\",\"hmurad\",\"MAITA841\",\"m.jan\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"m.muhammed\",\"NOURA\",\"NOURA\",\"USER22\",\"USER25\",\"B.Almarzooqi\",\"edc0774\",\"UMER1024\",\"h.amer\",\"edc0843\",\"HAMDA926\",\"l.hebsi\",\"edc0569\",\"H.AlAeryani\",\"NASER1525\",\"maitha1597\",\"b.alshamsi\",\"S.Muhammd\"],\"TicketServed\":[65,0,0,428,0,470,0,0,0,0,0,572,592,32,0,0,15,0,0,723,0,0,622,159,460,0,0,751,257],\"SLA\":[106.15,0.00,0.00,85.98,0.00,110.64,0.00,0.00,0.00,0.00,0.00,108.57,98.14,1815.63,0.00,0.00,80.00,0.00,0.00,100.00,0.00,0.00,82.80,95.60,77.39,0.00,0.00,91.88,104.67],\"ServingPercentage\":[13.65,0.00,0.00,9.79,0.00,4.93,0.00,0.00,0.00,0.00,0.00,10.12,8.04,32.96,0.00,0.00,0.00,0.00,0.00,17.30,0.00,0.00,24.72,0.00,19.92,0.00,0.00,12.75,19.90],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[86.35,0.00,0.00,90.21,0.00,95.07,0.00,0.00,0.00,0.00,0.00,89.88,91.96,67.04,0.00,0.00,100.00,0.00,0.00,82.70,0.00,0.00,75.28,100.00,80.08,0.00,0.00,87.25,80.10],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:21:37 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:21:51 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"01/08/2025\",\"TicketServed\":49,\"AvgServiceTime\":\"00:03:44\",\"SLA\":95.92,\"LoggedTime\":\"16:04:20\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"16:04:20\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:31:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:31:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"01/08/2025\",\"TicketServed\":38,\"AvgServiceTime\":\"00:06:06\",\"SLA\":81.58,\"LoggedTime\":\"04:53:12\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:53:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"02/08/2025\",\"TicketServed\":74,\"AvgServiceTime\":\"00:04:17\",\"SLA\":94.59,\"LoggedTime\":\"07:31:45\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:31:45\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"02/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:04:25\",\"SLA\":85.71,\"LoggedTime\":\"00:39:25\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:39:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"02/08/2025\",\"TicketServed\":79,\"AvgServiceTime\":\"00:00:30\",\"SLA\":100.00,\"LoggedTime\":\"05:50:06\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:50:06\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"02/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:28\",\"SLA\":71.74,\"LoggedTime\":\"07:12:34\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:12:34\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"02/08/2025\",\"TicketServed\":14,\"AvgServiceTime\":\"00:02:22\",\"SLA\":100.00,\"LoggedTime\":\"00:46:20\",\"ServingTime\":\"00:33:19\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:13:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"02/08/2025\",\"TicketServed\":67,\"AvgServiceTime\":\"00:03:22\",\"SLA\":97.01,\"LoggedTime\":\"07:40:56\",\"ServingTime\":\"03:46:38\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:54:18\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"03/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:11:31\",\"SLA\":70.00,\"LoggedTime\":\"07:47:17\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:47:17\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"03/08/2025\",\"TicketServed\":38,\"AvgServiceTime\":\"00:01:36\",\"SLA\":97.37,\"LoggedTime\":\"08:04:24\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:04:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"03/08/2025\",\"TicketServed\":18,\"AvgServiceTime\":\"00:00:28\",\"SLA\":100.00,\"LoggedTime\":\"02:32:14\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:32:14\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"03/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:00:38\",\"SLA\":100.00,\"LoggedTime\":\"00:42:44\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:42:44\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"03/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:06:10\",\"SLA\":75.76,\"LoggedTime\":\"06:38:11\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:38:11\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"03/08/2025\",\"TicketServed\":39,\"AvgServiceTime\":\"00:04:28\",\"SLA\":94.87,\"LoggedTime\":\"05:15:18\",\"ServingTime\":\"02:54:13\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:21:05\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"04/08/2025\",\"TicketServed\":6,\"AvgServiceTime\":\"00:05:47\",\"SLA\":83.33,\"LoggedTime\":\"00:50:16\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:50:16\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"04/08/2025\",\"TicketServed\":38,\"AvgServiceTime\":\"00:07:27\",\"SLA\":78.95,\"LoggedTime\":\"06:05:12\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:05:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"04/08/2025\",\"TicketServed\":68,\"AvgServiceTime\":\"00:04:41\",\"SLA\":92.65,\"LoggedTime\":\"08:52:41\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:52:41\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"04/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:07:34\",\"SLA\":83.87,\"LoggedTime\":\"05:55:47\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:55:47\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"04/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:02:20\",\"SLA\":94.12,\"LoggedTime\":\"00:56:50\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:56:50\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"04/08/2025\",\"TicketServed\":79,\"AvgServiceTime\":\"00:00:43\",\"SLA\":98.73,\"LoggedTime\":\"07:01:12\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:01:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"04/08/2025\",\"TicketServed\":4,\"AvgServiceTime\":\"00:03:23\",\"SLA\":100.00,\"LoggedTime\":\"00:29:32\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:29:32\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"04/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:07:24\",\"SLA\":72.22,\"LoggedTime\":\"08:20:24\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:20:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"05/08/2025\",\"TicketServed\":21,\"AvgServiceTime\":\"00:08:42\",\"SLA\":66.67,\"LoggedTime\":\"11:04:33\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:04:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"05/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:04:26\",\"SLA\":92.31,\"LoggedTime\":\"05:00:11\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:00:11\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"05/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:05:35\",\"SLA\":88.10,\"LoggedTime\":\"08:36:41\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:36:41\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"05/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:03:39\",\"SLA\":100.00,\"LoggedTime\":\"00:44:41\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:44:41\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"05/08/2025\",\"TicketServed\":21,\"AvgServiceTime\":\"00:02:52\",\"SLA\":95.24,\"LoggedTime\":\"01:32:36\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:32:36\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"05/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:07:26\",\"SLA\":72.73,\"LoggedTime\":\"05:57:18\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:57:18\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"05/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:07:36\",\"SLA\":76.19,\"LoggedTime\":\"08:48:02\",\"ServingTime\":\"05:19:45\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:28:17\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"05/08/2025\",\"TicketServed\":65,\"AvgServiceTime\":\"00:00:49\",\"SLA\":100.00,\"LoggedTime\":\"08:49:13\",\"ServingTime\":\"00:53:45\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:55:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"05/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:03:42\",\"SLA\":100.00,\"LoggedTime\":\"00:46:04\",\"ServingTime\":\"00:25:57\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:20:07\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"06/08/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:08:04\",\"SLA\":50.00,\"LoggedTime\":\"00:46:48\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:46:48\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"06/08/2025\",\"TicketServed\":48,\"AvgServiceTime\":\"00:05:37\",\"SLA\":87.50,\"LoggedTime\":\"06:13:17\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:13:17\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"06/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:02:52\",\"SLA\":100.00,\"LoggedTime\":\"03:00:48\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:00:48\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"06/08/2025\",\"TicketServed\":25,\"AvgServiceTime\":\"00:05:57\",\"SLA\":76.00,\"LoggedTime\":\"13:42:44\",\"ServingTime\":\"02:28:54\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:13:50\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"06/08/2025\",\"TicketServed\":25,\"AvgServiceTime\":\"00:05:28\",\"SLA\":88.00,\"LoggedTime\":\"04:47:47\",\"ServingTime\":\"02:16:46\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:31:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"06/08/2025\",\"TicketServed\":56,\"AvgServiceTime\":\"00:00:28\",\"SLA\":100.00,\"LoggedTime\":\"05:01:59\",\"ServingTime\":\"00:26:31\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:35:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"06/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:06:58\",\"SLA\":77.42,\"LoggedTime\":\"12:23:48\",\"ServingTime\":\"03:36:17\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:47:31\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"07/08/2025\",\"TicketServed\":5,\"AvgServiceTime\":\"00:04:26\",\"SLA\":80.00,\"LoggedTime\":\"01:17:38\",\"ServingTime\":\"00:22:13\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:55:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"07/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:05:43\",\"SLA\":84.62,\"LoggedTime\":\"03:55:45\",\"ServingTime\":\"02:28:48\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:26:57\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"07/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:06:16\",\"SLA\":85.71,\"LoggedTime\":\"06:47:17\",\"ServingTime\":\"04:23:52\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:23:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"07/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:02:48\",\"SLA\":100.00,\"LoggedTime\":\"01:41:27\",\"ServingTime\":\"00:22:29\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:18:58\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"07/08/2025\",\"TicketServed\":74,\"AvgServiceTime\":\"00:00:51\",\"SLA\":100.00,\"LoggedTime\":\"10:11:31\",\"ServingTime\":\"01:03:03\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"09:08:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"07/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:03:41\",\"SLA\":100.00,\"LoggedTime\":\"01:22:07\",\"ServingTime\":\"00:25:51\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:56:16\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"07/08/2025\",\"TicketServed\":40,\"AvgServiceTime\":\"00:01:24\",\"SLA\":97.50,\"LoggedTime\":\"07:35:10\",\"ServingTime\":\"00:56:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:38:58\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"08/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:06:19\",\"SLA\":83.33,\"LoggedTime\":\"04:29:37\",\"ServingTime\":\"03:09:54\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:19:43\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"08/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:04:35\",\"SLA\":85.29,\"LoggedTime\":\"04:36:42\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:36:42\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"09/08/2025\",\"TicketServed\":51,\"AvgServiceTime\":\"00:04:27\",\"SLA\":98.04,\"LoggedTime\":\"06:28:45\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:28:45\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"09/08/2025\",\"TicketServed\":13,\"AvgServiceTime\":\"00:02:04\",\"SLA\":100.00,\"LoggedTime\":\"02:43:32\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:43:32\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"09/08/2025\",\"TicketServed\":82,\"AvgServiceTime\":\"00:01:26\",\"SLA\":98.78,\"LoggedTime\":\"06:13:40\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:13:40\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"09/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:02:11\",\"SLA\":94.12,\"LoggedTime\":\"04:19:12\",\"ServingTime\":\"00:37:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:42:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"09/08/2025\",\"TicketServed\":81,\"AvgServiceTime\":\"00:03:46\",\"SLA\":93.83,\"LoggedTime\":\"07:32:42\",\"ServingTime\":\"05:05:16\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:27:26\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"10/08/2025\",\"TicketServed\":24,\"AvgServiceTime\":\"00:10:45\",\"SLA\":62.50,\"LoggedTime\":\"15:01:34\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"15:01:34\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"10/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:01:15\",\"SLA\":96.67,\"LoggedTime\":\"07:51:26\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:51:26\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"10/08/2025\",\"TicketServed\":53,\"AvgServiceTime\":\"00:01:00\",\"SLA\":100.00,\"LoggedTime\":\"06:02:50\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:02:50\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"10/08/2025\",\"TicketServed\":53,\"AvgServiceTime\":\"00:03:47\",\"SLA\":98.11,\"LoggedTime\":\"07:07:12\",\"ServingTime\":\"03:20:59\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:46:13\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"11/08/2025\",\"TicketServed\":55,\"AvgServiceTime\":\"00:03:51\",\"SLA\":90.91,\"LoggedTime\":\"05:16:14\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:16:14\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"11/08/2025\",\"TicketServed\":14,\"AvgServiceTime\":\"00:05:42\",\"SLA\":92.86,\"LoggedTime\":\"02:30:10\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:30:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"11/08/2025\",\"TicketServed\":66,\"AvgServiceTime\":\"00:04:46\",\"SLA\":92.42,\"LoggedTime\":\"09:26:39\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"09:26:39\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"11/08/2025\",\"TicketServed\":66,\"AvgServiceTime\":\"00:01:30\",\"SLA\":100.00,\"LoggedTime\":\"04:29:10\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:29:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"11/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:04:14\",\"SLA\":81.82,\"LoggedTime\":\"07:15:16\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:15:16\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"12/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:04:28\",\"SLA\":90.00,\"LoggedTime\":\"07:55:51\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:55:51\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"12/08/2025\",\"TicketServed\":80,\"AvgServiceTime\":\"00:04:28\",\"SLA\":90.00,\"LoggedTime\":\"07:00:30\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:00:30\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"12/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:33:11\",\"SLA\":91.67,\"LoggedTime\":\"15:02:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"15:02:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"12/08/2025\",\"TicketServed\":60,\"AvgServiceTime\":\"00:04:24\",\"SLA\":95.00,\"LoggedTime\":\"09:10:56\",\"ServingTime\":\"04:24:29\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:46:27\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"12/08/2025\",\"TicketServed\":57,\"AvgServiceTime\":\"00:02:26\",\"SLA\":100.00,\"LoggedTime\":\"04:03:12\",\"ServingTime\":\"02:18:46\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:44:26\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"13/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:05:19\",\"SLA\":86.67,\"LoggedTime\":\"05:00:41\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:00:41\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"13/08/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:16:24\",\"SLA\":50.00,\"LoggedTime\":\"01:04:09\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:04:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"13/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:05:41\",\"SLA\":82.35,\"LoggedTime\":\"02:46:18\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:46:18\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"13/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:05:39\",\"SLA\":86.11,\"LoggedTime\":\"04:19:26\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:19:26\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"14/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:05:45\",\"SLA\":85.37,\"LoggedTime\":\"05:55:06\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:55:06\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"14/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:03:29\",\"SLA\":95.65,\"LoggedTime\":\"03:53:02\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:53:02\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"14/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:04:19\",\"SLA\":91.30,\"LoggedTime\":\"07:42:48\",\"ServingTime\":\"03:19:04\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:23:44\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"14/08/2025\",\"TicketServed\":13,\"AvgServiceTime\":\"00:08:07\",\"SLA\":69.23,\"LoggedTime\":\"02:35:34\",\"ServingTime\":\"01:45:38\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:49:56\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"14/08/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:14:01\",\"SLA\":50.00,\"LoggedTime\":\"01:34:48\",\"ServingTime\":\"00:28:03\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:06:45\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"14/08/2025\",\"TicketServed\":44,\"AvgServiceTime\":\"00:01:08\",\"SLA\":97.73,\"LoggedTime\":\"05:27:35\",\"ServingTime\":\"00:50:14\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:37:21\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"15/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:03:58\",\"SLA\":90.00,\"LoggedTime\":\"04:40:10\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:40:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"15/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:12:40\",\"SLA\":88.24,\"LoggedTime\":\"04:55:35\",\"ServingTime\":\"03:35:35\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:20:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"16/08/2025\",\"TicketServed\":75,\"AvgServiceTime\":\"00:03:56\",\"SLA\":96.00,\"LoggedTime\":\"06:20:09\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:20:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"16/08/2025\",\"TicketServed\":70,\"AvgServiceTime\":\"00:03:34\",\"SLA\":95.71,\"LoggedTime\":\"06:09:18\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:09:18\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"16/08/2025\",\"TicketServed\":52,\"AvgServiceTime\":\"00:03:32\",\"SLA\":98.08,\"LoggedTime\":\"07:17:24\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:17:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"16/08/2025\",\"TicketServed\":55,\"AvgServiceTime\":\"00:05:26\",\"SLA\":89.09,\"LoggedTime\":\"15:37:20\",\"ServingTime\":\"04:59:36\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"10:37:44\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"16/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:02:42\",\"SLA\":100.00,\"LoggedTime\":\"00:44:18\",\"ServingTime\":\"00:40:43\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:03:35\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"17/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:14:59\",\"SLA\":76.47,\"LoggedTime\":\"22:56:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"22:56:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"17/08/2025\",\"TicketServed\":4,\"AvgServiceTime\":\"00:08:54\",\"SLA\":50.00,\"LoggedTime\":\"01:13:23\",\"ServingTime\":\"00:35:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:37:44\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"17/08/2025\",\"TicketServed\":45,\"AvgServiceTime\":\"00:05:05\",\"SLA\":93.33,\"LoggedTime\":\"06:45:36\",\"ServingTime\":\"03:49:17\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:56:19\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"17/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:01:11\",\"SLA\":100.00,\"LoggedTime\":\"02:51:42\",\"ServingTime\":\"00:36:42\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:15:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"17/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:04:07\",\"SLA\":84.62,\"LoggedTime\":\"07:56:23\",\"ServingTime\":\"01:47:14\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:09:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"17/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:04:11\",\"SLA\":100.00,\"LoggedTime\":\"02:46:38\",\"ServingTime\":\"01:02:56\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:43:42\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"18/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:26:23\",\"SLA\":55.00,\"LoggedTime\":\"09:56:44\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"09:56:44\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"18/08/2025\",\"TicketServed\":11,\"AvgServiceTime\":\"00:03:35\",\"SLA\":100.00,\"LoggedTime\":\"02:12:24\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:12:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"18/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:01:50\",\"SLA\":100.00,\"LoggedTime\":\"02:16:08\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:16:08\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"18/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:05:26\",\"SLA\":88.24,\"LoggedTime\":\"06:29:24\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:29:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"18/08/2025\",\"TicketServed\":6,\"AvgServiceTime\":\"00:05:01\",\"SLA\":83.33,\"LoggedTime\":\"00:46:33\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:46:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"18/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:07:00\",\"SLA\":80.49,\"LoggedTime\":\"06:00:27\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:00:27\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"18/08/2025\",\"TicketServed\":13,\"AvgServiceTime\":\"00:04:07\",\"SLA\":84.62,\"LoggedTime\":\"03:42:57\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:42:57\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"18/08/2025\",\"TicketServed\":44,\"AvgServiceTime\":\"00:08:08\",\"SLA\":70.45,\"LoggedTime\":\"08:13:37\",\"ServingTime\":\"05:57:59\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:15:38\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"19/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:00:59\",\"SLA\":100.00,\"LoggedTime\":\"04:34:31\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:34:31\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"19/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:06:33\",\"SLA\":70.00,\"LoggedTime\":\"04:06:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:06:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"19/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:06:33\",\"SLA\":77.78,\"LoggedTime\":\"06:04:24\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:04:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"01:05:30\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:05:30\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"19/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:19:24\",\"SLA\":87.50,\"LoggedTime\":\"03:15:16\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:15:16\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"19/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:04:30\",\"SLA\":90.48,\"LoggedTime\":\"07:48:35\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:48:35\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"19/08/2025\",\"TicketServed\":49,\"AvgServiceTime\":\"00:07:58\",\"SLA\":75.51,\"LoggedTime\":\"09:17:47\",\"ServingTime\":\"06:30:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:47:08\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"20/08/2025\",\"TicketServed\":45,\"AvgServiceTime\":\"00:02:11\",\"SLA\":97.78,\"LoggedTime\":\"05:33:58\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:33:58\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"20/08/2025\",\"TicketServed\":48,\"AvgServiceTime\":\"00:06:00\",\"SLA\":85.42,\"LoggedTime\":\"08:00:28\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:00:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"20/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:04:30\",\"SLA\":83.33,\"LoggedTime\":\"07:23:46\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:23:46\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"20/08/2025\",\"TicketServed\":39,\"AvgServiceTime\":\"00:06:58\",\"SLA\":82.05,\"LoggedTime\":\"12:27:08\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"12:27:08\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"20/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:03:32\",\"SLA\":100.00,\"LoggedTime\":\"00:33:59\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:33:59\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"20/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:02:17\",\"SLA\":100.00,\"LoggedTime\":\"02:22:34\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:22:34\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"21/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:05:34\",\"SLA\":86.96,\"LoggedTime\":\"16:04:39\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"16:04:39\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"21/08/2025\",\"TicketServed\":25,\"AvgServiceTime\":\"00:05:11\",\"SLA\":84.00,\"LoggedTime\":\"06:47:43\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:47:43\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"21/08/2025\",\"TicketServed\":3,\"AvgServiceTime\":\"00:05:19\",\"SLA\":66.67,\"LoggedTime\":\"00:20:36\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:20:36\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"21/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:07:11\",\"SLA\":70.00,\"LoggedTime\":\"10:57:02\",\"ServingTime\":\"02:23:57\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"08:33:05\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"21/08/2025\",\"TicketServed\":58,\"AvgServiceTime\":\"00:04:03\",\"SLA\":94.83,\"LoggedTime\":\"06:39:39\",\"ServingTime\":\"03:55:42\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:43:57\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"21/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:28\",\"SLA\":78.26,\"LoggedTime\":\"07:11:27\",\"ServingTime\":\"04:57:41\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:13:46\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"22/08/2025\",\"TicketServed\":22,\"AvgServiceTime\":\"00:08:55\",\"SLA\":63.64,\"LoggedTime\":\"05:06:58\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:06:58\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"22/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:04:34\",\"SLA\":86.96,\"LoggedTime\":\"04:50:23\",\"ServingTime\":\"01:45:24\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:04:59\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"23/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:02:31\",\"SLA\":95.12,\"LoggedTime\":\"03:36:29\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:36:29\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"23/08/2025\",\"TicketServed\":11,\"AvgServiceTime\":\"00:00:35\",\"SLA\":100.00,\"LoggedTime\":\"00:51:53\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:51:53\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"23/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:03:35\",\"SLA\":100.00,\"LoggedTime\":\"01:46:10\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:46:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"23/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:04:14\",\"SLA\":92.68,\"LoggedTime\":\"06:53:29\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:53:29\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"23/08/2025\",\"TicketServed\":40,\"AvgServiceTime\":\"00:06:14\",\"SLA\":80.00,\"LoggedTime\":\"14:05:26\",\"ServingTime\":\"04:09:27\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"09:55:59\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"23/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:06:08\",\"SLA\":87.88,\"LoggedTime\":\"09:24:25\",\"ServingTime\":\"03:22:25\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:02:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"24/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:00:02\",\"SLA\":100.00,\"LoggedTime\":\"00:43:25\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:43:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"24/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:00:38\",\"SLA\":100.00,\"LoggedTime\":\"01:18:58\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:18:58\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"24/08/2025\",\"TicketServed\":45,\"AvgServiceTime\":\"00:04:01\",\"SLA\":95.56,\"LoggedTime\":\"05:11:48\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:11:48\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"24/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:07:46\",\"SLA\":80.00,\"LoggedTime\":\"07:54:52\",\"ServingTime\":\"03:53:18\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:01:34\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"24/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:06:24\",\"SLA\":91.67,\"LoggedTime\":\"09:29:29\",\"ServingTime\":\"03:50:25\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:39:04\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"24/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:03:22\",\"SLA\":100.00,\"LoggedTime\":\"04:00:20\",\"ServingTime\":\"01:27:33\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:32:47\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"25/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:05:47\",\"SLA\":86.67,\"LoggedTime\":\"05:49:31\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:49:31\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"25/08/2025\",\"TicketServed\":35,\"AvgServiceTime\":\"00:06:53\",\"SLA\":88.57,\"LoggedTime\":\"06:52:06\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:52:06\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"25/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:03:15\",\"SLA\":100.00,\"LoggedTime\":\"01:30:19\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:30:19\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"25/08/2025\",\"TicketServed\":10,\"AvgServiceTime\":\"00:07:13\",\"SLA\":90.00,\"LoggedTime\":\"03:59:28\",\"ServingTime\":\"01:12:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:47:16\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"25/08/2025\",\"TicketServed\":32,\"AvgServiceTime\":\"00:04:02\",\"SLA\":90.63,\"LoggedTime\":\"06:32:25\",\"ServingTime\":\"02:09:20\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:23:05\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"26/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:04:53\",\"SLA\":82.61,\"LoggedTime\":\"04:59:54\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:59:54\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"26/08/2025\",\"TicketServed\":28,\"AvgServiceTime\":\"00:06:06\",\"SLA\":82.14,\"LoggedTime\":\"04:44:41\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:44:41\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"26/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:04:51\",\"SLA\":91.18,\"LoggedTime\":\"07:23:59\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:23:59\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"26/08/2025\",\"TicketServed\":9,\"AvgServiceTime\":\"00:06:56\",\"SLA\":66.67,\"LoggedTime\":\"02:15:31\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:15:31\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"26/08/2025\",\"TicketServed\":22,\"AvgServiceTime\":\"00:04:08\",\"SLA\":95.45,\"LoggedTime\":\"02:54:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:54:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"27/08/2025\",\"TicketServed\":71,\"AvgServiceTime\":\"00:02:57\",\"SLA\":91.55,\"LoggedTime\":\"10:46:26\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"10:46:26\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"27/08/2025\",\"TicketServed\":6,\"AvgServiceTime\":\"00:04:34\",\"SLA\":100.00,\"LoggedTime\":\"01:14:29\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:14:29\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"27/08/2025\",\"TicketServed\":9,\"AvgServiceTime\":\"00:09:43\",\"SLA\":66.67,\"LoggedTime\":\"05:05:28\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:05:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"27/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:04:56\",\"SLA\":75.00,\"LoggedTime\":\"01:37:07\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:37:07\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:31:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:31:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"27/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:05:40\",\"SLA\":86.96,\"LoggedTime\":\"07:35:50\",\"ServingTime\":\"04:20:48\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:15:02\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"27/08/2025\",\"TicketServed\":10,\"AvgServiceTime\":\"00:01:02\",\"SLA\":100.00,\"LoggedTime\":\"00:52:23\",\"ServingTime\":\"00:10:23\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:42:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"28/08/2025\",\"TicketServed\":37,\"AvgServiceTime\":\"00:07:34\",\"SLA\":75.68,\"LoggedTime\":\"15:38:26\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"15:38:26\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"28/08/2025\",\"TicketServed\":67,\"AvgServiceTime\":\"00:04:00\",\"SLA\":94.03,\"LoggedTime\":\"06:05:54\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:05:54\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"28/08/2025\",\"TicketServed\":44,\"AvgServiceTime\":\"00:06:27\",\"SLA\":86.36,\"LoggedTime\":\"07:27:36\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:27:36\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"28/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:03:23\",\"SLA\":100.00,\"LoggedTime\":\"01:47:43\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:47:43\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"28/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:03:39\",\"SLA\":88.24,\"LoggedTime\":\"04:44:33\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:44:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"28/08/2025\",\"TicketServed\":3,\"AvgServiceTime\":\"00:03:58\",\"SLA\":100.00,\"LoggedTime\":\"00:43:13\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:43:13\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"28/08/2025\",\"TicketServed\":11,\"AvgServiceTime\":\"00:00:09\",\"SLA\":100.00,\"LoggedTime\":\"00:41:03\",\"ServingTime\":\"00:01:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:39:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"29/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:05:45\",\"SLA\":90.00,\"LoggedTime\":\"03:46:02\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:46:02\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"29/08/2025\",\"TicketServed\":22,\"AvgServiceTime\":\"00:05:13\",\"SLA\":95.45,\"LoggedTime\":\"03:02:36\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:02:36\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"29/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:04:34\",\"SLA\":88.24,\"LoggedTime\":\"04:27:58\",\"ServingTime\":\"01:17:38\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:10:20\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"Date\":\"30/08/2025\",\"TicketServed\":60,\"AvgServiceTime\":\"00:01:11\",\"SLA\":95.00,\"LoggedTime\":\"09:57:12\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"09:57:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"Date\":\"30/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:05:50\",\"SLA\":91.30,\"LoggedTime\":\"05:12:41\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:12:41\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:31:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:31:01\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"Date\":\"30/08/2025\",\"TicketServed\":56,\"AvgServiceTime\":\"00:03:47\",\"SLA\":98.21,\"LoggedTime\":\"06:18:55\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:18:55\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"Date\":\"30/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:05:46\",\"SLA\":93.33,\"LoggedTime\":\"06:45:13\",\"ServingTime\":\"02:53:08\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:52:05\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"Date\":\"30/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:03:14\",\"SLA\":96.67,\"LoggedTime\":\"02:53:03\",\"ServingTime\":\"01:37:29\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:15:34\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"Date\":\"30/08/2025\",\"TicketServed\":9,\"AvgServiceTime\":\"00:01:41\",\"SLA\":100.00,\"LoggedTime\":\"00:42:48\",\"ServingTime\":\"00:15:17\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:27:31\",\"IssuedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:23:08 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:23:14 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"14:23:39\",\"EndTime\":\"14:53:11\",\"EnlapsedTime\":\"00:29:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"16:12:35\",\"EndTime\":\"16:57:16\",\"EnlapsedTime\":\"00:44:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"16:47:05\",\"EndTime\":\"19:47:53\",\"EnlapsedTime\":\"03:00:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:17:51\",\"EndTime\":\"19:57:16\",\"EnlapsedTime\":\"00:39:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:11:47\",\"EndTime\":\"19:35:53\",\"EnlapsedTime\":\"00:24:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"16:48:56\",\"EndTime\":\"17:28:21\",\"EnlapsedTime\":\"00:39:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"17:28:51\",\"EndTime\":\"17:31:14\",\"EnlapsedTime\":\"00:02:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:21:41\",\"EndTime\":\"21:05:34\",\"EnlapsedTime\":\"01:43:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"21:17:16\",\"EndTime\":\"21:38:13\",\"EnlapsedTime\":\"00:20:57\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:31:34\",\"EndTime\":\"10:19:11\",\"EnlapsedTime\":\"02:47:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:23:03\",\"EndTime\":\"10:23:11\",\"EnlapsedTime\":\"00:00:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:58:48\",\"EndTime\":\"13:44:30\",\"EnlapsedTime\":\"02:45:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:22:16\",\"EndTime\":\"15:27:00\",\"EnlapsedTime\":\"01:04:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:40:46\",\"EndTime\":\"07:43:32\",\"EnlapsedTime\":\"00:02:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:46:52\",\"EndTime\":\"10:31:24\",\"EnlapsedTime\":\"02:44:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:19:19\",\"EndTime\":\"13:58:22\",\"EnlapsedTime\":\"02:39:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:43:25\",\"EndTime\":\"15:22:16\",\"EnlapsedTime\":\"00:38:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:36:45\",\"EndTime\":\"08:14:02\",\"EnlapsedTime\":\"00:37:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:16:42\",\"EndTime\":\"10:05:17\",\"EnlapsedTime\":\"01:48:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:54:31\",\"EndTime\":\"14:06:27\",\"EnlapsedTime\":\"03:11:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:00:41\",\"EndTime\":\"15:20:11\",\"EnlapsedTime\":\"00:19:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:39:11\",\"EndTime\":\"10:05:14\",\"EnlapsedTime\":\"02:26:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:51:03\",\"EndTime\":\"13:49:08\",\"EnlapsedTime\":\"02:58:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:27:33\",\"EndTime\":\"15:16:42\",\"EnlapsedTime\":\"00:49:09\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:36:22\",\"EndTime\":\"09:56:05\",\"EnlapsedTime\":\"02:19:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:38:40\",\"EndTime\":\"12:14:42\",\"EnlapsedTime\":\"01:36:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:34:27\",\"EndTime\":\"10:02:18\",\"EnlapsedTime\":\"02:27:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:33:34\",\"EndTime\":\"14:00:11\",\"EnlapsedTime\":\"03:26:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:42:19\",\"EndTime\":\"15:16:36\",\"EnlapsedTime\":\"00:34:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:35:57\",\"EndTime\":\"10:05:01\",\"EnlapsedTime\":\"02:29:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:53:45\",\"EndTime\":\"13:43:49\",\"EnlapsedTime\":\"02:50:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:14:22\",\"EndTime\":\"15:09:15\",\"EnlapsedTime\":\"00:54:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:50:18\",\"EndTime\":\"10:04:12\",\"EnlapsedTime\":\"02:13:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:47:30\",\"EndTime\":\"14:03:19\",\"EnlapsedTime\":\"03:15:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:54:47\",\"EndTime\":\"15:20:10\",\"EnlapsedTime\":\"00:25:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:44:42\",\"EndTime\":\"10:30:50\",\"EnlapsedTime\":\"02:46:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:08:20\",\"EndTime\":\"13:38:41\",\"EnlapsedTime\":\"02:30:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"13:55:02\",\"EndTime\":\"15:24:09\",\"EnlapsedTime\":\"01:29:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:43:30\",\"EndTime\":\"07:45:42\",\"EnlapsedTime\":\"00:02:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:45:52\",\"EndTime\":\"08:51:53\",\"EnlapsedTime\":\"01:06:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:56:02\",\"EndTime\":\"10:54:14\",\"EnlapsedTime\":\"01:58:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:35:36\",\"EndTime\":\"13:47:20\",\"EnlapsedTime\":\"02:11:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:37:24\",\"EndTime\":\"15:19:42\",\"EnlapsedTime\":\"00:42:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:53:49\",\"EndTime\":\"10:53:13\",\"EnlapsedTime\":\"02:59:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:52:30\",\"EndTime\":\"13:52:34\",\"EnlapsedTime\":\"02:00:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:08:37\",\"EndTime\":\"15:13:33\",\"EnlapsedTime\":\"01:04:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"14:05:37\",\"EndTime\":\"16:55:09\",\"EnlapsedTime\":\"02:49:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:35:31\",\"EndTime\":\"19:10:23\",\"EnlapsedTime\":\"01:34:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"19:25:59\",\"EndTime\":\"21:32:16\",\"EnlapsedTime\":\"02:06:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:13:47\",\"EndTime\":\"19:44:18\",\"EnlapsedTime\":\"00:30:31\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:16:58\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"03:53:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:20:45\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"03:49:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:57:09\",\"EndTime\":\"17:07:00\",\"EnlapsedTime\":\"02:09:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:45:34\",\"EndTime\":\"19:14:48\",\"EnlapsedTime\":\"01:29:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:29:06\",\"EndTime\":\"21:40:07\",\"EnlapsedTime\":\"02:11:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:54:56\",\"EndTime\":\"17:21:16\",\"EnlapsedTime\":\"01:26:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:54:12\",\"EndTime\":\"21:34:47\",\"EnlapsedTime\":\"03:40:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"16:03:52\",\"EndTime\":\"16:54:39\",\"EnlapsedTime\":\"00:50:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:30:23\",\"EndTime\":\"21:35:47\",\"EnlapsedTime\":\"04:05:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"16:00:09\",\"EndTime\":\"17:17:13\",\"EnlapsedTime\":\"01:17:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:52:59\",\"EndTime\":\"21:37:54\",\"EnlapsedTime\":\"03:44:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:37:43\",\"EndTime\":\"17:14:04\",\"EnlapsedTime\":\"01:36:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:54:40\",\"EndTime\":\"21:35:20\",\"EnlapsedTime\":\"03:40:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:03:24\",\"EndTime\":\"19:55:17\",\"EnlapsedTime\":\"00:51:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:18:08\",\"EndTime\":\"19:58:58\",\"EnlapsedTime\":\"00:40:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:03:18\",\"EndTime\":\"19:44:21\",\"EnlapsedTime\":\"00:41:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"18:49:20\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"04:20:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:08:57\",\"EndTime\":\"19:52:22\",\"EnlapsedTime\":\"00:43:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:12:09\",\"EndTime\":\"19:54:31\",\"EnlapsedTime\":\"00:42:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:40:27\",\"EndTime\":\"19:54:03\",\"EnlapsedTime\":\"02:13:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:01:10\",\"EndTime\":\"19:53:33\",\"EnlapsedTime\":\"00:52:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:06:37\",\"EndTime\":\"16:53:53\",\"EnlapsedTime\":\"01:47:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:28:50\",\"EndTime\":\"18:47:30\",\"EnlapsedTime\":\"01:18:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:08:34\",\"EndTime\":\"21:36:39\",\"EnlapsedTime\":\"02:28:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"21:36:44\",\"EndTime\":\"21:39:15\",\"EnlapsedTime\":\"00:02:31\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"17:18:04\",\"EndTime\":\"18:23:19\",\"EnlapsedTime\":\"01:05:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"16:57:08\",\"EndTime\":\"17:01:08\",\"EnlapsedTime\":\"00:04:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:07:42\",\"EndTime\":\"17:08:23\",\"EnlapsedTime\":\"00:00:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:08:55\",\"EndTime\":\"17:23:53\",\"EnlapsedTime\":\"00:14:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"19:19:47\",\"EndTime\":\"19:21:44\",\"EnlapsedTime\":\"00:01:57\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"19:21:46\",\"EndTime\":\"19:29:44\",\"EnlapsedTime\":\"00:07:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:57:16\",\"EndTime\":\"17:07:32\",\"EnlapsedTime\":\"00:10:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:44:31\",\"EndTime\":\"17:41:21\",\"EnlapsedTime\":\"00:56:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:10:54\",\"EndTime\":\"17:43:30\",\"EnlapsedTime\":\"01:32:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:31:27\",\"EndTime\":\"17:20:02\",\"EnlapsedTime\":\"01:48:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:21:39\",\"EndTime\":\"21:46:44\",\"EnlapsedTime\":\"04:25:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:34:52\",\"EndTime\":\"17:18:30\",\"EnlapsedTime\":\"01:43:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:22:27\",\"EndTime\":\"17:47:18\",\"EnlapsedTime\":\"00:24:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:49:58\",\"EndTime\":\"21:44:19\",\"EnlapsedTime\":\"03:54:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:57:12\",\"EndTime\":\"16:07:03\",\"EnlapsedTime\":\"00:09:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:30:14\",\"EndTime\":\"21:49:33\",\"EnlapsedTime\":\"04:19:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:38:36\",\"EndTime\":\"19:03:08\",\"EnlapsedTime\":\"01:24:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:04:19\",\"EndTime\":\"19:29:24\",\"EnlapsedTime\":\"00:25:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:30:20\",\"EndTime\":\"21:43:55\",\"EnlapsedTime\":\"02:13:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:29:10\",\"EndTime\":\"21:41:59\",\"EnlapsedTime\":\"04:12:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:08:13\",\"EndTime\":\"16:55:32\",\"EnlapsedTime\":\"00:47:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:58:20\",\"EndTime\":\"19:13:16\",\"EnlapsedTime\":\"02:14:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:15:41\",\"EndTime\":\"19:27:11\",\"EnlapsedTime\":\"00:11:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:27:39\",\"EndTime\":\"21:41:29\",\"EnlapsedTime\":\"02:13:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:44:54\",\"EndTime\":\"16:48:46\",\"EnlapsedTime\":\"01:03:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:28:44\",\"EndTime\":\"19:12:17\",\"EnlapsedTime\":\"01:43:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:33:58\",\"EndTime\":\"19:38:15\",\"EnlapsedTime\":\"00:04:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:51:18\",\"EndTime\":\"20:07:26\",\"EnlapsedTime\":\"02:16:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:46:24\",\"EndTime\":\"19:49:03\",\"EnlapsedTime\":\"02:02:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:18:38\",\"EndTime\":\"16:43:06\",\"EnlapsedTime\":\"00:24:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:44:19\",\"EndTime\":\"16:45:05\",\"EnlapsedTime\":\"00:00:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:12:46\",\"EndTime\":\"19:41:54\",\"EnlapsedTime\":\"02:29:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:44:18\",\"EndTime\":\"22:23:54\",\"EnlapsedTime\":\"02:39:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:09:00\",\"EndTime\":\"19:04:25\",\"EnlapsedTime\":\"01:55:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:55:23\",\"EndTime\":\"21:36:27\",\"EnlapsedTime\":\"01:41:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:45:59\",\"EndTime\":\"19:04:57\",\"EnlapsedTime\":\"01:18:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"18:07:42\",\"EndTime\":\"19:13:01\",\"EnlapsedTime\":\"01:05:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:56:09\",\"EndTime\":\"20:55:48\",\"EnlapsedTime\":\"00:59:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:54:04\",\"EndTime\":\"17:36:52\",\"EnlapsedTime\":\"00:42:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:12:26\",\"EndTime\":\"17:48:30\",\"EnlapsedTime\":\"00:36:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:16:04\",\"EndTime\":\"17:58:48\",\"EnlapsedTime\":\"00:42:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"16:32:54\",\"EndTime\":\"16:47:38\",\"EnlapsedTime\":\"00:14:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:50:30\",\"EndTime\":\"22:22:22\",\"EnlapsedTime\":\"02:31:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:26:20\",\"EndTime\":\"07:57:26\",\"EnlapsedTime\":\"00:31:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"08:13:30\",\"EndTime\":\"15:46:48\",\"EnlapsedTime\":\"07:33:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:40:09\",\"EndTime\":\"08:57:13\",\"EnlapsedTime\":\"01:17:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:08:25\",\"EndTime\":\"12:04:32\",\"EnlapsedTime\":\"02:56:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"12:07:46\",\"EndTime\":\"13:41:57\",\"EnlapsedTime\":\"01:34:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:11:25\",\"EndTime\":\"16:44:27\",\"EnlapsedTime\":\"02:33:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:34:10\",\"EndTime\":\"16:10:51\",\"EnlapsedTime\":\"08:36:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:23:18\",\"EndTime\":\"11:45:38\",\"EnlapsedTime\":\"02:22:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"11:49:33\",\"EndTime\":\"15:12:13\",\"EnlapsedTime\":\"03:22:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:12:16\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"07:57:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:36:54\",\"EndTime\":\"08:30:53\",\"EnlapsedTime\":\"00:53:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"08:52:57\",\"EndTime\":\"12:58:19\",\"EnlapsedTime\":\"04:05:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"13:03:07\",\"EndTime\":\"15:38:56\",\"EnlapsedTime\":\"02:35:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:31:34\",\"EndTime\":\"08:14:44\",\"EnlapsedTime\":\"00:43:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"11:55:22\",\"EndTime\":\"15:31:24\",\"EnlapsedTime\":\"03:36:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:39:11\",\"EndTime\":\"10:43:59\",\"EnlapsedTime\":\"03:04:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:48:11\",\"EndTime\":\"15:34:49\",\"EnlapsedTime\":\"04:46:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:45:21\",\"EndTime\":\"14:16:46\",\"EnlapsedTime\":\"06:31:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:41:50\",\"EndTime\":\"15:25:41\",\"EnlapsedTime\":\"00:43:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:42:23\",\"EndTime\":\"11:26:53\",\"EnlapsedTime\":\"03:44:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"11:29:04\",\"EndTime\":\"15:40:25\",\"EnlapsedTime\":\"04:11:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:27:16\",\"EndTime\":\"16:02:04\",\"EnlapsedTime\":\"01:34:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:39:45\",\"EndTime\":\"15:36:08\",\"EnlapsedTime\":\"07:56:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:54:31\",\"EndTime\":\"17:51:15\",\"EnlapsedTime\":\"09:56:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:51:45\",\"EndTime\":\"08:26:14\",\"EnlapsedTime\":\"00:34:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:26:19\",\"EndTime\":\"14:57:20\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:36:36\",\"EndTime\":\"11:30:50\",\"EnlapsedTime\":\"03:54:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"12:21:48\",\"EndTime\":\"15:51:20\",\"EnlapsedTime\":\"03:29:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:31:44\",\"EndTime\":\"08:57:36\",\"EnlapsedTime\":\"01:25:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:00:58\",\"EndTime\":\"10:04:07\",\"EnlapsedTime\":\"01:03:09\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:05:22\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"13:04:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:42:08\",\"EndTime\":\"10:09:37\",\"EnlapsedTime\":\"02:27:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:12:01\",\"EndTime\":\"17:08:57\",\"EnlapsedTime\":\"06:56:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:38:53\",\"EndTime\":\"09:19:10\",\"EnlapsedTime\":\"01:40:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:30:41\",\"EndTime\":\"10:33:43\",\"EnlapsedTime\":\"01:03:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:36:32\",\"EndTime\":\"14:48:30\",\"EnlapsedTime\":\"04:11:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:11:44\",\"EndTime\":\"17:45:56\",\"EnlapsedTime\":\"02:34:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:57:32\",\"EndTime\":\"14:28:24\",\"EnlapsedTime\":\"04:30:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:50:04\",\"EndTime\":\"19:56:06\",\"EnlapsedTime\":\"05:06:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:47:25\",\"EndTime\":\"13:49:37\",\"EnlapsedTime\":\"04:02:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:01:45\",\"EndTime\":\"21:45:59\",\"EnlapsedTime\":\"06:44:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:31:07\",\"EndTime\":\"08:14:54\",\"EnlapsedTime\":\"00:43:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"08:15:21\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"14:54:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:57:42\",\"EndTime\":\"17:41:54\",\"EnlapsedTime\":\"07:44:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"09:05:47\",\"EndTime\":\"09:36:47\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:34:54\",\"EndTime\":\"10:35:28\",\"EnlapsedTime\":\"00:00:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"16:11:42\",\"EndTime\":\"17:48:15\",\"EnlapsedTime\":\"01:36:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"13:31:18\",\"EndTime\":\"14:14:31\",\"EnlapsedTime\":\"00:43:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:51:42\",\"EndTime\":\"09:31:31\",\"EnlapsedTime\":\"02:39:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:40:20\",\"EndTime\":\"12:29:43\",\"EnlapsedTime\":\"02:49:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:56:16\",\"EndTime\":\"14:58:49\",\"EnlapsedTime\":\"02:02:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:44\",\"EndTime\":\"08:23:27\",\"EnlapsedTime\":\"01:30:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:46:44\",\"EndTime\":\"12:31:19\",\"EnlapsedTime\":\"03:44:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:54:15\",\"EndTime\":\"07:44:31\",\"EnlapsedTime\":\"00:50:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:49:55\",\"EndTime\":\"07:35:59\",\"EnlapsedTime\":\"00:46:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:46:55\",\"EndTime\":\"07:33:43\",\"EnlapsedTime\":\"00:46:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:06\",\"EndTime\":\"08:09:44\",\"EnlapsedTime\":\"01:17:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:47:44\",\"EndTime\":\"12:28:34\",\"EnlapsedTime\":\"05:40:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:51:39\",\"EndTime\":\"14:43:31\",\"EnlapsedTime\":\"01:51:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"07:00:05\",\"EndTime\":\"08:22:12\",\"EnlapsedTime\":\"01:22:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:35:12\",\"EndTime\":\"12:24:28\",\"EnlapsedTime\":\"03:49:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:48:11\",\"EndTime\":\"14:44:00\",\"EnlapsedTime\":\"01:55:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:58:29\",\"EndTime\":\"12:25:23\",\"EnlapsedTime\":\"02:26:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:51:08\",\"EndTime\":\"13:48:03\",\"EnlapsedTime\":\"00:56:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"15:57:14\",\"EndTime\":\"17:49:39\",\"EnlapsedTime\":\"01:52:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:54:44\",\"EndTime\":\"12:31:50\",\"EnlapsedTime\":\"02:37:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:52:32\",\"EndTime\":\"15:22:50\",\"EnlapsedTime\":\"02:30:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"15:56:29\",\"EndTime\":\"17:49:35\",\"EnlapsedTime\":\"01:53:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:56:38\",\"EndTime\":\"12:42:56\",\"EnlapsedTime\":\"02:46:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:05:22\",\"EndTime\":\"17:38:03\",\"EnlapsedTime\":\"04:32:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:50:42\",\"EndTime\":\"12:32:02\",\"EnlapsedTime\":\"02:41:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:53:31\",\"EndTime\":\"13:37:33\",\"EnlapsedTime\":\"00:44:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"15:57:04\",\"EndTime\":\"16:24:44\",\"EnlapsedTime\":\"00:27:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:56:46\",\"EndTime\":\"07:15:37\",\"EnlapsedTime\":\"00:18:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:27:07\",\"EndTime\":\"12:23:54\",\"EnlapsedTime\":\"03:56:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:00:47\",\"EndTime\":\"14:54:27\",\"EnlapsedTime\":\"01:53:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"07:04:50\",\"EndTime\":\"08:18:13\",\"EnlapsedTime\":\"01:13:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:55:43\",\"EndTime\":\"07:42:16\",\"EnlapsedTime\":\"00:46:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:53:15\",\"EndTime\":\"10:08:24\",\"EnlapsedTime\":\"03:15:09\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"14:39:21\",\"EndTime\":\"14:39:28\",\"EnlapsedTime\":\"00:00:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:51:53\",\"EndTime\":\"07:25:52\",\"EnlapsedTime\":\"00:33:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:51:10\",\"EndTime\":\"07:11:46\",\"EnlapsedTime\":\"00:20:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:54:02\",\"EndTime\":\"08:26:05\",\"EnlapsedTime\":\"01:32:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:42:51\",\"EndTime\":\"12:23:34\",\"EnlapsedTime\":\"03:40:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:01:04\",\"EndTime\":\"14:41:47\",\"EnlapsedTime\":\"01:40:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:54:42\",\"EndTime\":\"08:33:35\",\"EnlapsedTime\":\"01:38:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:48:03\",\"EndTime\":\"10:58:34\",\"EnlapsedTime\":\"02:10:31\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"11:29:48\",\"EndTime\":\"11:48:00\",\"EnlapsedTime\":\"00:18:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:49:36\",\"EndTime\":\"14:53:48\",\"EnlapsedTime\":\"01:04:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:27\",\"EndTime\":\"08:22:46\",\"EnlapsedTime\":\"01:30:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:47\",\"EndTime\":\"08:28:32\",\"EnlapsedTime\":\"01:35:45\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:37:51\",\"EndTime\":\"09:56:06\",\"EnlapsedTime\":\"01:18:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:49:57\",\"EndTime\":\"08:04:26\",\"EnlapsedTime\":\"01:14:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:13\",\"EndTime\":\"08:25:18\",\"EnlapsedTime\":\"01:33:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"10:09:47\",\"EndTime\":\"10:15:40\",\"EnlapsedTime\":\"00:05:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:41:41\",\"EndTime\":\"14:55:46\",\"EnlapsedTime\":\"01:14:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"06:59:51\",\"EndTime\":\"07:00:52\",\"EnlapsedTime\":\"00:01:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:00:55\",\"EndTime\":\"11:53:06\",\"EnlapsedTime\":\"04:52:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:18:31\",\"EndTime\":\"08:53:21\",\"EnlapsedTime\":\"01:34:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:01:34\",\"EndTime\":\"13:27:11\",\"EnlapsedTime\":\"04:25:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:39:42\",\"EndTime\":\"14:51:49\",\"EnlapsedTime\":\"01:12:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:05:16\",\"EndTime\":\"08:26:18\",\"EnlapsedTime\":\"01:21:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:29:26\",\"EndTime\":\"09:01:06\",\"EnlapsedTime\":\"00:31:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:18:47\",\"EndTime\":\"14:09:53\",\"EnlapsedTime\":\"02:51:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:42:36\",\"EndTime\":\"15:54:35\",\"EnlapsedTime\":\"01:11:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:06:48\",\"EndTime\":\"09:24:20\",\"EnlapsedTime\":\"02:17:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:28:48\",\"EndTime\":\"15:59:18\",\"EnlapsedTime\":\"06:30:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:00:59\",\"EndTime\":\"11:13:24\",\"EnlapsedTime\":\"04:12:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"15:23:08\",\"EndTime\":\"15:58:30\",\"EnlapsedTime\":\"00:35:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:11:16\",\"EndTime\":\"07:42:34\",\"EnlapsedTime\":\"00:31:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:02:16\",\"EndTime\":\"14:53:05\",\"EnlapsedTime\":\"00:50:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:03:10\",\"EndTime\":\"11:32:47\",\"EnlapsedTime\":\"04:29:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:04:11\",\"EndTime\":\"11:59:46\",\"EnlapsedTime\":\"04:55:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"23:33:19\",\"EndTime\":\"07:15:36\",\"EnlapsedTime\":\"07:42:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:15:36\",\"EndTime\":\"09:24:55\",\"EnlapsedTime\":\"02:09:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:32:54\",\"EndTime\":\"13:41:17\",\"EnlapsedTime\":\"04:08:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:50:22\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"09:19:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:10:13\",\"EndTime\":\"07:10:16\",\"EnlapsedTime\":\"00:00:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:10:19\",\"EndTime\":\"08:58:58\",\"EnlapsedTime\":\"01:48:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:23:36\",\"EndTime\":\"13:41:56\",\"EnlapsedTime\":\"02:18:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:50:27\",\"EndTime\":\"16:12:49\",\"EnlapsedTime\":\"02:22:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:12:02\",\"EndTime\":\"07:49:53\",\"EnlapsedTime\":\"00:37:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:38:20\",\"EndTime\":\"13:41:40\",\"EnlapsedTime\":\"02:03:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:27:37\",\"EndTime\":\"15:52:27\",\"EnlapsedTime\":\"01:24:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:20:07\",\"EndTime\":\"11:40:18\",\"EnlapsedTime\":\"04:20:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:40:46\",\"EndTime\":\"13:33:39\",\"EnlapsedTime\":\"01:52:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:27:26\",\"EndTime\":\"16:14:50\",\"EnlapsedTime\":\"01:47:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:13:33\",\"EndTime\":\"10:35:49\",\"EnlapsedTime\":\"03:22:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"10:47:53\",\"EndTime\":\"13:40:34\",\"EnlapsedTime\":\"02:52:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:59:34\",\"EndTime\":\"14:56:04\",\"EnlapsedTime\":\"00:56:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:02:25\",\"EndTime\":\"08:52:48\",\"EnlapsedTime\":\"01:50:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:52:51\",\"EndTime\":\"12:09:26\",\"EnlapsedTime\":\"03:16:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"10:06:53\",\"EndTime\":\"13:39:59\",\"EnlapsedTime\":\"03:33:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:07:31\",\"EndTime\":\"15:49:23\",\"EnlapsedTime\":\"01:41:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:15:17\",\"EndTime\":\"08:17:12\",\"EnlapsedTime\":\"01:01:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:18:40\",\"EndTime\":\"12:44:24\",\"EnlapsedTime\":\"04:25:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:33:09\",\"EndTime\":\"15:41:20\",\"EnlapsedTime\":\"02:08:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:10:09\",\"EndTime\":\"07:51:38\",\"EnlapsedTime\":\"00:41:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:01:47\",\"EndTime\":\"10:43:27\",\"EnlapsedTime\":\"02:41:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"10:46:55\",\"EndTime\":\"14:51:22\",\"EnlapsedTime\":\"04:04:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:06:18\",\"EndTime\":\"09:02:30\",\"EnlapsedTime\":\"01:56:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:47:57\",\"EndTime\":\"11:37:47\",\"EnlapsedTime\":\"01:49:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:03:39\",\"EndTime\":\"08:57:14\",\"EnlapsedTime\":\"01:53:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:21:35\",\"EndTime\":\"09:32:25\",\"EnlapsedTime\":\"00:10:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:23:14\",\"EndTime\":\"14:10:38\",\"EnlapsedTime\":\"02:47:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:29:27\",\"EndTime\":\"14:29:49\",\"EnlapsedTime\":\"00:00:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:29:51\",\"EndTime\":\"14:50:21\",\"EnlapsedTime\":\"00:20:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:41:34\",\"EndTime\":\"12:04:29\",\"EnlapsedTime\":\"03:22:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"12:42:08\",\"EndTime\":\"13:36:18\",\"EnlapsedTime\":\"00:54:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:37:58\",\"EndTime\":\"16:12:59\",\"EnlapsedTime\":\"02:35:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"06:59:10\",\"EndTime\":\"12:55:52\",\"EnlapsedTime\":\"05:56:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:51:49\",\"EndTime\":\"16:00:07\",\"EnlapsedTime\":\"02:08:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"20:07:49\",\"EndTime\":\"20:38:50\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:54:37\",\"EndTime\":\"09:33:55\",\"EnlapsedTime\":\"00:39:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:24:46\",\"EndTime\":\"14:33:11\",\"EnlapsedTime\":\"01:08:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"07:05:01\",\"EndTime\":\"07:39:20\",\"EnlapsedTime\":\"00:34:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:43:43\",\"EndTime\":\"11:12:00\",\"EnlapsedTime\":\"02:28:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:29:21\",\"EndTime\":\"13:15:46\",\"EnlapsedTime\":\"04:46:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:27:26\",\"EndTime\":\"14:59:56\",\"EnlapsedTime\":\"01:32:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:06:18\",\"EndTime\":\"08:37:19\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:38:45\",\"EndTime\":\"10:44:33\",\"EnlapsedTime\":\"02:05:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:45:15\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:24:45\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"12:49:27\",\"EndTime\":\"14:34:46\",\"EnlapsedTime\":\"01:45:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:48:54\",\"EndTime\":\"16:01:08\",\"EnlapsedTime\":\"01:12:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:25:37\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:44:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:05:08\",\"EndTime\":\"17:36:15\",\"EnlapsedTime\":\"00:31:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"16:22:33\",\"EndTime\":\"18:07:45\",\"EnlapsedTime\":\"01:45:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:29:48\",\"EndTime\":\"09:00:49\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:35\",\"EndTime\":\"08:02:36\",\"EnlapsedTime\":\"00:00:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:43\",\"EndTime\":\"11:35:57\",\"EnlapsedTime\":\"03:33:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:36:00\",\"EndTime\":\"15:50:02\",\"EnlapsedTime\":\"04:14:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:59:05\",\"EndTime\":\"15:07:19\",\"EnlapsedTime\":\"03:08:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"15:13:41\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"07:56:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:46:12\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:23:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:50:28\",\"EndTime\":\"10:38:47\",\"EnlapsedTime\":\"01:48:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:38:49\",\"EndTime\":\"14:26:56\",\"EnlapsedTime\":\"03:48:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:31:08\",\"EndTime\":\"15:41:59\",\"EnlapsedTime\":\"01:10:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"07:57:47\",\"EndTime\":\"08:28:50\",\"EnlapsedTime\":\"00:31:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:35:47\",\"EndTime\":\"13:17:15\",\"EnlapsedTime\":\"01:41:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"17:18:28\",\"EndTime\":\"17:49:29\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:18:04\",\"EndTime\":\"08:18:06\",\"EnlapsedTime\":\"00:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:18:10\",\"EndTime\":\"08:56:05\",\"EnlapsedTime\":\"00:37:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:53:40\",\"EndTime\":\"15:45:53\",\"EnlapsedTime\":\"01:52:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:07:54\",\"EndTime\":\"14:30:59\",\"EnlapsedTime\":\"06:23:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:31:04\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"08:38:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:04:37\",\"EndTime\":\"08:04:41\",\"EnlapsedTime\":\"00:00:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:04:43\",\"EndTime\":\"09:08:48\",\"EnlapsedTime\":\"01:04:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:35:49\",\"EndTime\":\"13:35:51\",\"EnlapsedTime\":\"00:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:35:53\",\"EndTime\":\"13:36:27\",\"EnlapsedTime\":\"00:00:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:36:30\",\"EndTime\":\"16:11:28\",\"EnlapsedTime\":\"02:34:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:58:30\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:11:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:12:01\",\"EndTime\":\"16:34:23\",\"EnlapsedTime\":\"06:22:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"16:37:35\",\"EndTime\":\"17:57:43\",\"EnlapsedTime\":\"01:20:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:23:36\",\"EndTime\":\"12:09:30\",\"EnlapsedTime\":\"01:45:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:12:23\",\"EndTime\":\"17:59:04\",\"EnlapsedTime\":\"05:46:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:57:08\",\"EndTime\":\"10:46:50\",\"EnlapsedTime\":\"00:49:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:23:08\",\"EndTime\":\"12:35:27\",\"EnlapsedTime\":\"01:12:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:44:53\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"10:25:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:12:58\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"10:57:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:10\",\"EndTime\":\"08:02:15\",\"EnlapsedTime\":\"00:00:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:17\",\"EndTime\":\"09:20:20\",\"EnlapsedTime\":\"01:18:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:20:55\",\"EndTime\":\"11:00:07\",\"EnlapsedTime\":\"01:39:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:00:39\",\"EndTime\":\"11:31:46\",\"EnlapsedTime\":\"00:31:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:33:01\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"10:36:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:05:22\",\"EndTime\":\"09:05:24\",\"EnlapsedTime\":\"00:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:05:45\",\"EndTime\":\"10:40:36\",\"EnlapsedTime\":\"01:34:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:50:16\",\"EndTime\":\"10:50:17\",\"EnlapsedTime\":\"00:00:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:50:19\",\"EndTime\":\"11:50:26\",\"EnlapsedTime\":\"01:00:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:50:29\",\"EndTime\":\"16:14:53\",\"EnlapsedTime\":\"04:24:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"16:16:42\",\"EndTime\":\"17:12:09\",\"EnlapsedTime\":\"00:55:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:57:31\",\"EndTime\":\"14:09:59\",\"EnlapsedTime\":\"02:12:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:10:08\",\"EndTime\":\"14:53:15\",\"EnlapsedTime\":\"00:43:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:57:49\",\"EndTime\":\"16:01:42\",\"EnlapsedTime\":\"01:03:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"06:07:13\",\"EndTime\":\"06:38:14\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NASER1525\",\"EmpID\":\"1525\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:11:23\",\"EndTime\":\"10:35:07\",\"EnlapsedTime\":\"02:23:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:51:41\",\"EndTime\":\"11:11:29\",\"EnlapsedTime\":\"00:19:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"09:18:58\",\"EndTime\":\"11:42:15\",\"EnlapsedTime\":\"02:23:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:05:40\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"16:04:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:06:50\",\"EndTime\":\"09:33:23\",\"EnlapsedTime\":\"02:26:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"09:36:36\",\"EndTime\":\"14:11:46\",\"EnlapsedTime\":\"04:35:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:39:48\",\"EndTime\":\"15:19:01\",\"EnlapsedTime\":\"00:39:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:54\",\"EndTime\":\"13:48:14\",\"EnlapsedTime\":\"06:46:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:16:18\",\"EndTime\":\"16:22:39\",\"EnlapsedTime\":\"02:06:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:35\",\"EndTime\":\"08:10:47\",\"EnlapsedTime\":\"01:09:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:26:28\",\"EndTime\":\"10:50:32\",\"EnlapsedTime\":\"02:24:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:07:57\",\"EndTime\":\"13:34:52\",\"EnlapsedTime\":\"01:26:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:05:32\",\"EndTime\":\"07:43:13\",\"EnlapsedTime\":\"00:37:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:02:05\",\"EndTime\":\"15:05:51\",\"EnlapsedTime\":\"01:03:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"06:58:51\",\"EndTime\":\"11:35:33\",\"EnlapsedTime\":\"04:36:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:16\",\"EndTime\":\"08:22:58\",\"EnlapsedTime\":\"01:21:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:05:48\",\"EndTime\":\"16:27:13\",\"EnlapsedTime\":\"05:21:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:00:57\",\"EndTime\":\"09:05:36\",\"EnlapsedTime\":\"02:04:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"09:10:15\",\"EndTime\":\"14:56:53\",\"EnlapsedTime\":\"05:46:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:08:52\",\"EndTime\":\"16:28:31\",\"EnlapsedTime\":\"01:19:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:03:17\",\"EndTime\":\"11:23:38\",\"EnlapsedTime\":\"04:20:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:48:35\",\"EndTime\":\"12:28:55\",\"EnlapsedTime\":\"00:40:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:46:14\",\"EndTime\":\"14:51:06\",\"EnlapsedTime\":\"01:04:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:08:26\",\"EndTime\":\"16:08:28\",\"EnlapsedTime\":\"01:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:59\",\"EndTime\":\"12:03:05\",\"EnlapsedTime\":\"05:00:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:06:33\",\"EndTime\":\"14:04:05\",\"EnlapsedTime\":\"01:57:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:15:35\",\"EndTime\":\"15:00:45\",\"EnlapsedTime\":\"00:45:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:05:10\",\"EndTime\":\"07:36:15\",\"EnlapsedTime\":\"00:31:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:55:00\",\"EndTime\":\"08:46:01\",\"EnlapsedTime\":\"00:51:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:50:51\",\"EndTime\":\"09:45:38\",\"EnlapsedTime\":\"00:54:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:00\",\"EndTime\":\"10:04:07\",\"EnlapsedTime\":\"03:03:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:39:02\",\"EndTime\":\"11:10:02\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:14:25\",\"EndTime\":\"14:14:09\",\"EnlapsedTime\":\"02:59:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:25:34\",\"EndTime\":\"15:09:07\",\"EnlapsedTime\":\"00:43:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:25:19\",\"EndTime\":\"07:56:20\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:53:22\",\"EndTime\":\"11:24:25\",\"EnlapsedTime\":\"00:31:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:38:41\",\"EndTime\":\"14:16:42\",\"EnlapsedTime\":\"01:38:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:52:21\",\"EndTime\":\"15:55:13\",\"EnlapsedTime\":\"01:02:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:55\",\"EndTime\":\"07:53:43\",\"EnlapsedTime\":\"00:50:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:09:21\",\"EndTime\":\"12:41:03\",\"EnlapsedTime\":\"04:31:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:47:32\",\"EndTime\":\"16:13:37\",\"EnlapsedTime\":\"02:26:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:20:53\",\"EndTime\":\"07:51:53\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:50:03\",\"EndTime\":\"12:10:37\",\"EnlapsedTime\":\"01:20:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:22:41\",\"EndTime\":\"12:53:41\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:49\",\"EndTime\":\"11:18:27\",\"EnlapsedTime\":\"04:15:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:27:01\",\"EndTime\":\"12:49:12\",\"EnlapsedTime\":\"01:22:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:49:26\",\"EndTime\":\"14:59:20\",\"EnlapsedTime\":\"01:09:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"06:59:36\",\"EndTime\":\"11:49:59\",\"EnlapsedTime\":\"04:50:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:16:01\",\"EndTime\":\"10:38:53\",\"EnlapsedTime\":\"02:22:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:49:27\",\"EndTime\":\"11:33:51\",\"EnlapsedTime\":\"00:44:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:48:21\",\"EndTime\":\"12:28:56\",\"EnlapsedTime\":\"00:40:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:34:04\",\"EndTime\":\"15:04:43\",\"EnlapsedTime\":\"01:30:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:09:57\",\"EndTime\":\"15:40:58\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:34:52\",\"EndTime\":\"10:11:16\",\"EnlapsedTime\":\"02:36:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:20:37\",\"EndTime\":\"11:12:48\",\"EnlapsedTime\":\"00:52:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:49:04\",\"EndTime\":\"13:54:57\",\"EnlapsedTime\":\"01:05:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:21:18\",\"EndTime\":\"14:52:18\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:10:53\",\"EndTime\":\"08:01:53\",\"EnlapsedTime\":\"00:51:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:57:07\",\"EndTime\":\"09:36:28\",\"EnlapsedTime\":\"00:39:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:45:19\",\"EndTime\":\"13:59:31\",\"EnlapsedTime\":\"03:14:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:07:02\",\"EndTime\":\"07:43:36\",\"EnlapsedTime\":\"00:36:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:46:00\",\"EndTime\":\"08:20:42\",\"EnlapsedTime\":\"00:34:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:24:28\",\"EndTime\":\"10:16:55\",\"EnlapsedTime\":\"01:52:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:22:48\",\"EndTime\":\"11:47:03\",\"EnlapsedTime\":\"01:24:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:58\",\"EndTime\":\"08:32:01\",\"EnlapsedTime\":\"01:29:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:49:01\",\"EndTime\":\"14:05:11\",\"EnlapsedTime\":\"05:16:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:40:56\",\"EndTime\":\"16:38:39\",\"EnlapsedTime\":\"01:57:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:24:14\",\"EndTime\":\"21:46:40\",\"EnlapsedTime\":\"04:22:26\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"20:07:36\",\"EndTime\":\"22:20:00\",\"EnlapsedTime\":\"02:12:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:33:26\",\"EndTime\":\"22:13:05\",\"EnlapsedTime\":\"06:39:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:56:36\",\"EndTime\":\"17:42:46\",\"EnlapsedTime\":\"01:46:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:47:02\",\"EndTime\":\"17:52:29\",\"EnlapsedTime\":\"02:05:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:51:12\",\"EndTime\":\"21:46:05\",\"EnlapsedTime\":\"01:54:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"17:06:15\",\"EndTime\":\"18:09:10\",\"EnlapsedTime\":\"01:02:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:51:02\",\"EndTime\":\"21:09:30\",\"EnlapsedTime\":\"01:18:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"21:16:13\",\"EndTime\":\"21:40:27\",\"EnlapsedTime\":\"00:24:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"20:58:54\",\"EndTime\":\"21:38:21\",\"EnlapsedTime\":\"00:39:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"15:00:22\",\"EndTime\":\"19:07:30\",\"EnlapsedTime\":\"04:07:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:37:27\",\"EndTime\":\"21:36:13\",\"EnlapsedTime\":\"01:58:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:23:23 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:23:28 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"14:23:39\",\"EndTime\":\"14:53:11\",\"EnlapsedTime\":\"00:29:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"16:12:35\",\"EndTime\":\"16:57:16\",\"EnlapsedTime\":\"00:44:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"16:47:05\",\"EndTime\":\"19:47:53\",\"EnlapsedTime\":\"03:00:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:17:51\",\"EndTime\":\"19:57:16\",\"EnlapsedTime\":\"00:39:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:11:47\",\"EndTime\":\"19:35:53\",\"EnlapsedTime\":\"00:24:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"16:48:56\",\"EndTime\":\"17:28:21\",\"EnlapsedTime\":\"00:39:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"17:28:51\",\"EndTime\":\"17:31:14\",\"EnlapsedTime\":\"00:02:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:21:41\",\"EndTime\":\"21:05:34\",\"EnlapsedTime\":\"01:43:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"EmpID\":\"1053\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"21:17:16\",\"EndTime\":\"21:38:13\",\"EnlapsedTime\":\"00:20:57\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"EmpID\":\"1316\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"EmpID\":\"951\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:31:34\",\"EndTime\":\"10:19:11\",\"EnlapsedTime\":\"02:47:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:23:03\",\"EndTime\":\"10:23:11\",\"EnlapsedTime\":\"00:00:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:58:48\",\"EndTime\":\"13:44:30\",\"EnlapsedTime\":\"02:45:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:22:16\",\"EndTime\":\"15:27:00\",\"EnlapsedTime\":\"01:04:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:40:46\",\"EndTime\":\"07:43:32\",\"EnlapsedTime\":\"00:02:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:46:52\",\"EndTime\":\"10:31:24\",\"EnlapsedTime\":\"02:44:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:19:19\",\"EndTime\":\"13:58:22\",\"EnlapsedTime\":\"02:39:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:43:25\",\"EndTime\":\"15:22:16\",\"EnlapsedTime\":\"00:38:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:36:45\",\"EndTime\":\"08:14:02\",\"EnlapsedTime\":\"00:37:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:16:42\",\"EndTime\":\"10:05:17\",\"EnlapsedTime\":\"01:48:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:54:31\",\"EndTime\":\"14:06:27\",\"EnlapsedTime\":\"03:11:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:00:41\",\"EndTime\":\"15:20:11\",\"EnlapsedTime\":\"00:19:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:39:11\",\"EndTime\":\"10:05:14\",\"EnlapsedTime\":\"02:26:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:51:03\",\"EndTime\":\"13:49:08\",\"EnlapsedTime\":\"02:58:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:27:33\",\"EndTime\":\"15:16:42\",\"EnlapsedTime\":\"00:49:09\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:36:22\",\"EndTime\":\"09:56:05\",\"EnlapsedTime\":\"02:19:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:38:40\",\"EndTime\":\"12:14:42\",\"EnlapsedTime\":\"01:36:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:34:27\",\"EndTime\":\"10:02:18\",\"EnlapsedTime\":\"02:27:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:33:34\",\"EndTime\":\"14:00:11\",\"EnlapsedTime\":\"03:26:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:42:19\",\"EndTime\":\"15:16:36\",\"EnlapsedTime\":\"00:34:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:35:57\",\"EndTime\":\"10:05:01\",\"EnlapsedTime\":\"02:29:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:53:45\",\"EndTime\":\"13:43:49\",\"EnlapsedTime\":\"02:50:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:14:22\",\"EndTime\":\"15:09:15\",\"EnlapsedTime\":\"00:54:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:50:18\",\"EndTime\":\"10:04:12\",\"EnlapsedTime\":\"02:13:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:47:30\",\"EndTime\":\"14:03:19\",\"EnlapsedTime\":\"03:15:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:54:47\",\"EndTime\":\"15:20:10\",\"EnlapsedTime\":\"00:25:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:44:42\",\"EndTime\":\"10:30:50\",\"EnlapsedTime\":\"02:46:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:08:20\",\"EndTime\":\"13:38:41\",\"EnlapsedTime\":\"02:30:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"13:55:02\",\"EndTime\":\"15:24:09\",\"EnlapsedTime\":\"01:29:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:43:30\",\"EndTime\":\"07:45:42\",\"EnlapsedTime\":\"00:02:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:45:52\",\"EndTime\":\"08:51:53\",\"EnlapsedTime\":\"01:06:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:56:02\",\"EndTime\":\"10:54:14\",\"EnlapsedTime\":\"01:58:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:35:36\",\"EndTime\":\"13:47:20\",\"EnlapsedTime\":\"02:11:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:37:24\",\"EndTime\":\"15:19:42\",\"EnlapsedTime\":\"00:42:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"07:53:49\",\"EndTime\":\"10:53:13\",\"EnlapsedTime\":\"02:59:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"11:52:30\",\"EndTime\":\"13:52:34\",\"EnlapsedTime\":\"02:00:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"EmpID\":\"390\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:08:37\",\"EndTime\":\"15:13:33\",\"EnlapsedTime\":\"01:04:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"EmpID\":\"841\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"14:05:37\",\"EndTime\":\"16:55:09\",\"EnlapsedTime\":\"02:49:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:35:31\",\"EndTime\":\"19:10:23\",\"EnlapsedTime\":\"01:34:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"19:25:59\",\"EndTime\":\"21:32:16\",\"EnlapsedTime\":\"02:06:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:13:47\",\"EndTime\":\"19:44:18\",\"EnlapsedTime\":\"00:30:31\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:16:58\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"03:53:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:20:45\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"03:49:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:57:09\",\"EndTime\":\"17:07:00\",\"EnlapsedTime\":\"02:09:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:45:34\",\"EndTime\":\"19:14:48\",\"EnlapsedTime\":\"01:29:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:29:06\",\"EndTime\":\"21:40:07\",\"EnlapsedTime\":\"02:11:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:54:56\",\"EndTime\":\"17:21:16\",\"EnlapsedTime\":\"01:26:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:54:12\",\"EndTime\":\"21:34:47\",\"EnlapsedTime\":\"03:40:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"16:03:52\",\"EndTime\":\"16:54:39\",\"EnlapsedTime\":\"00:50:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:30:23\",\"EndTime\":\"21:35:47\",\"EnlapsedTime\":\"04:05:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"16:00:09\",\"EndTime\":\"17:17:13\",\"EnlapsedTime\":\"01:17:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:52:59\",\"EndTime\":\"21:37:54\",\"EnlapsedTime\":\"03:44:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:37:43\",\"EndTime\":\"17:14:04\",\"EnlapsedTime\":\"01:36:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"17:54:40\",\"EndTime\":\"21:35:20\",\"EnlapsedTime\":\"03:40:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:03:24\",\"EndTime\":\"19:55:17\",\"EnlapsedTime\":\"00:51:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:18:08\",\"EndTime\":\"19:58:58\",\"EnlapsedTime\":\"00:40:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:03:18\",\"EndTime\":\"19:44:21\",\"EnlapsedTime\":\"00:41:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"18:49:20\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"04:20:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:08:57\",\"EndTime\":\"19:52:22\",\"EnlapsedTime\":\"00:43:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:12:09\",\"EndTime\":\"19:54:31\",\"EnlapsedTime\":\"00:42:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:40:27\",\"EndTime\":\"19:54:03\",\"EnlapsedTime\":\"02:13:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:01:10\",\"EndTime\":\"19:53:33\",\"EnlapsedTime\":\"00:52:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:06:37\",\"EndTime\":\"16:53:53\",\"EnlapsedTime\":\"01:47:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:28:50\",\"EndTime\":\"18:47:30\",\"EnlapsedTime\":\"01:18:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"19:08:34\",\"EndTime\":\"21:36:39\",\"EnlapsedTime\":\"02:28:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"21:36:44\",\"EndTime\":\"21:39:15\",\"EnlapsedTime\":\"00:02:31\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"EmpID\":\"1319\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"17:18:04\",\"EndTime\":\"18:23:19\",\"EnlapsedTime\":\"01:05:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"EmpID\":\"17\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"EmpID\":\"18\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"EmpID\":\"19\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"EmpID\":\"20\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"EmpID\":\"21\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"16:57:08\",\"EndTime\":\"17:01:08\",\"EnlapsedTime\":\"00:04:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:07:42\",\"EndTime\":\"17:08:23\",\"EnlapsedTime\":\"00:00:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:08:55\",\"EndTime\":\"17:23:53\",\"EnlapsedTime\":\"00:14:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"19:19:47\",\"EndTime\":\"19:21:44\",\"EnlapsedTime\":\"00:01:57\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"19:21:46\",\"EndTime\":\"19:29:44\",\"EnlapsedTime\":\"00:07:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:57:16\",\"EndTime\":\"17:07:32\",\"EnlapsedTime\":\"00:10:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:44:31\",\"EndTime\":\"17:41:21\",\"EnlapsedTime\":\"00:56:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:10:54\",\"EndTime\":\"17:43:30\",\"EnlapsedTime\":\"01:32:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:31:27\",\"EndTime\":\"17:20:02\",\"EnlapsedTime\":\"01:48:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:21:39\",\"EndTime\":\"21:46:44\",\"EnlapsedTime\":\"04:25:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:34:52\",\"EndTime\":\"17:18:30\",\"EnlapsedTime\":\"01:43:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:22:27\",\"EndTime\":\"17:47:18\",\"EnlapsedTime\":\"00:24:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:49:58\",\"EndTime\":\"21:44:19\",\"EnlapsedTime\":\"03:54:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:57:12\",\"EndTime\":\"16:07:03\",\"EnlapsedTime\":\"00:09:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:30:14\",\"EndTime\":\"21:49:33\",\"EnlapsedTime\":\"04:19:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:38:36\",\"EndTime\":\"19:03:08\",\"EnlapsedTime\":\"01:24:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:04:19\",\"EndTime\":\"19:29:24\",\"EnlapsedTime\":\"00:25:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:30:20\",\"EndTime\":\"21:43:55\",\"EnlapsedTime\":\"02:13:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:29:10\",\"EndTime\":\"21:41:59\",\"EnlapsedTime\":\"04:12:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:08:13\",\"EndTime\":\"16:55:32\",\"EnlapsedTime\":\"00:47:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:58:20\",\"EndTime\":\"19:13:16\",\"EnlapsedTime\":\"02:14:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:15:41\",\"EndTime\":\"19:27:11\",\"EnlapsedTime\":\"00:11:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:27:39\",\"EndTime\":\"21:41:29\",\"EnlapsedTime\":\"02:13:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:44:54\",\"EndTime\":\"16:48:46\",\"EnlapsedTime\":\"01:03:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:28:44\",\"EndTime\":\"19:12:17\",\"EnlapsedTime\":\"01:43:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:33:58\",\"EndTime\":\"19:38:15\",\"EnlapsedTime\":\"00:04:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:51:18\",\"EndTime\":\"20:07:26\",\"EnlapsedTime\":\"02:16:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:46:24\",\"EndTime\":\"19:49:03\",\"EnlapsedTime\":\"02:02:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:18:38\",\"EndTime\":\"16:43:06\",\"EnlapsedTime\":\"00:24:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:44:19\",\"EndTime\":\"16:45:05\",\"EnlapsedTime\":\"00:00:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:12:46\",\"EndTime\":\"19:41:54\",\"EnlapsedTime\":\"02:29:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:44:18\",\"EndTime\":\"22:23:54\",\"EnlapsedTime\":\"02:39:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:09:00\",\"EndTime\":\"19:04:25\",\"EnlapsedTime\":\"01:55:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:55:23\",\"EndTime\":\"21:36:27\",\"EnlapsedTime\":\"01:41:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:45:59\",\"EndTime\":\"19:04:57\",\"EnlapsedTime\":\"01:18:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"18:07:42\",\"EndTime\":\"19:13:01\",\"EnlapsedTime\":\"01:05:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"19:56:09\",\"EndTime\":\"20:55:48\",\"EnlapsedTime\":\"00:59:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"16:54:04\",\"EndTime\":\"17:36:52\",\"EnlapsedTime\":\"00:42:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:12:26\",\"EndTime\":\"17:48:30\",\"EnlapsedTime\":\"00:36:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:16:04\",\"EndTime\":\"17:58:48\",\"EnlapsedTime\":\"00:42:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"16:32:54\",\"EndTime\":\"16:47:38\",\"EnlapsedTime\":\"00:14:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"EmpID\":\"1071\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:50:30\",\"EndTime\":\"22:22:22\",\"EnlapsedTime\":\"02:31:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:26:20\",\"EndTime\":\"07:57:26\",\"EnlapsedTime\":\"00:31:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"08:13:30\",\"EndTime\":\"15:46:48\",\"EnlapsedTime\":\"07:33:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:40:09\",\"EndTime\":\"08:57:13\",\"EnlapsedTime\":\"01:17:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:08:25\",\"EndTime\":\"12:04:32\",\"EnlapsedTime\":\"02:56:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"12:07:46\",\"EndTime\":\"13:41:57\",\"EnlapsedTime\":\"01:34:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:11:25\",\"EndTime\":\"16:44:27\",\"EnlapsedTime\":\"02:33:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:34:10\",\"EndTime\":\"16:10:51\",\"EnlapsedTime\":\"08:36:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:23:18\",\"EndTime\":\"11:45:38\",\"EnlapsedTime\":\"02:22:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"11:49:33\",\"EndTime\":\"15:12:13\",\"EnlapsedTime\":\"03:22:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:12:16\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"07:57:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:36:54\",\"EndTime\":\"08:30:53\",\"EnlapsedTime\":\"00:53:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"08:52:57\",\"EndTime\":\"12:58:19\",\"EnlapsedTime\":\"04:05:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"13:03:07\",\"EndTime\":\"15:38:56\",\"EnlapsedTime\":\"02:35:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:31:34\",\"EndTime\":\"08:14:44\",\"EnlapsedTime\":\"00:43:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"11:55:22\",\"EndTime\":\"15:31:24\",\"EnlapsedTime\":\"03:36:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:39:11\",\"EndTime\":\"10:43:59\",\"EnlapsedTime\":\"03:04:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:48:11\",\"EndTime\":\"15:34:49\",\"EnlapsedTime\":\"04:46:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:45:21\",\"EndTime\":\"14:16:46\",\"EnlapsedTime\":\"06:31:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:41:50\",\"EndTime\":\"15:25:41\",\"EnlapsedTime\":\"00:43:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:42:23\",\"EndTime\":\"11:26:53\",\"EnlapsedTime\":\"03:44:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"11:29:04\",\"EndTime\":\"15:40:25\",\"EnlapsedTime\":\"04:11:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:27:16\",\"EndTime\":\"16:02:04\",\"EnlapsedTime\":\"01:34:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:39:45\",\"EndTime\":\"15:36:08\",\"EnlapsedTime\":\"07:56:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:54:31\",\"EndTime\":\"17:51:15\",\"EnlapsedTime\":\"09:56:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:51:45\",\"EndTime\":\"08:26:14\",\"EnlapsedTime\":\"00:34:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:26:19\",\"EndTime\":\"14:57:20\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:36:36\",\"EndTime\":\"11:30:50\",\"EnlapsedTime\":\"03:54:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"12:21:48\",\"EndTime\":\"15:51:20\",\"EnlapsedTime\":\"03:29:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:31:44\",\"EndTime\":\"08:57:36\",\"EnlapsedTime\":\"01:25:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:00:58\",\"EndTime\":\"10:04:07\",\"EnlapsedTime\":\"01:03:09\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:05:22\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"13:04:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:42:08\",\"EndTime\":\"10:09:37\",\"EnlapsedTime\":\"02:27:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:12:01\",\"EndTime\":\"17:08:57\",\"EnlapsedTime\":\"06:56:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:38:53\",\"EndTime\":\"09:19:10\",\"EnlapsedTime\":\"01:40:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:30:41\",\"EndTime\":\"10:33:43\",\"EnlapsedTime\":\"01:03:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"10:36:32\",\"EndTime\":\"14:48:30\",\"EnlapsedTime\":\"04:11:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:11:44\",\"EndTime\":\"17:45:56\",\"EnlapsedTime\":\"02:34:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:57:32\",\"EndTime\":\"14:28:24\",\"EnlapsedTime\":\"04:30:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:50:04\",\"EndTime\":\"19:56:06\",\"EnlapsedTime\":\"05:06:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:47:25\",\"EndTime\":\"13:49:37\",\"EnlapsedTime\":\"04:02:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"15:01:45\",\"EndTime\":\"21:45:59\",\"EnlapsedTime\":\"06:44:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"07:31:07\",\"EndTime\":\"08:14:54\",\"EnlapsedTime\":\"00:43:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"08:15:21\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"14:54:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"09:57:42\",\"EndTime\":\"17:41:54\",\"EnlapsedTime\":\"07:44:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"EmpID\":\"421\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"09:05:47\",\"EndTime\":\"09:36:47\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"EmpID\":\"25\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:34:54\",\"EndTime\":\"10:35:28\",\"EnlapsedTime\":\"00:00:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"16:11:42\",\"EndTime\":\"17:48:15\",\"EnlapsedTime\":\"01:36:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"EmpID\":\"1568\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"13:31:18\",\"EndTime\":\"14:14:31\",\"EnlapsedTime\":\"00:43:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"EmpID\":\"774\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"EmpID\":\"1024\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:51:42\",\"EndTime\":\"09:31:31\",\"EnlapsedTime\":\"02:39:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:40:20\",\"EndTime\":\"12:29:43\",\"EnlapsedTime\":\"02:49:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:56:16\",\"EndTime\":\"14:58:49\",\"EnlapsedTime\":\"02:02:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:44\",\"EndTime\":\"08:23:27\",\"EnlapsedTime\":\"01:30:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:46:44\",\"EndTime\":\"12:31:19\",\"EnlapsedTime\":\"03:44:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:54:15\",\"EndTime\":\"07:44:31\",\"EnlapsedTime\":\"00:50:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:49:55\",\"EndTime\":\"07:35:59\",\"EnlapsedTime\":\"00:46:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:46:55\",\"EndTime\":\"07:33:43\",\"EnlapsedTime\":\"00:46:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:06\",\"EndTime\":\"08:09:44\",\"EnlapsedTime\":\"01:17:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:47:44\",\"EndTime\":\"12:28:34\",\"EnlapsedTime\":\"05:40:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:51:39\",\"EndTime\":\"14:43:31\",\"EnlapsedTime\":\"01:51:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"07:00:05\",\"EndTime\":\"08:22:12\",\"EnlapsedTime\":\"01:22:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:35:12\",\"EndTime\":\"12:24:28\",\"EnlapsedTime\":\"03:49:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:48:11\",\"EndTime\":\"14:44:00\",\"EnlapsedTime\":\"01:55:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:58:29\",\"EndTime\":\"12:25:23\",\"EnlapsedTime\":\"02:26:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:51:08\",\"EndTime\":\"13:48:03\",\"EnlapsedTime\":\"00:56:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"15:57:14\",\"EndTime\":\"17:49:39\",\"EnlapsedTime\":\"01:52:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:54:44\",\"EndTime\":\"12:31:50\",\"EnlapsedTime\":\"02:37:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:52:32\",\"EndTime\":\"15:22:50\",\"EnlapsedTime\":\"02:30:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"15:56:29\",\"EndTime\":\"17:49:35\",\"EnlapsedTime\":\"01:53:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:56:38\",\"EndTime\":\"12:42:56\",\"EnlapsedTime\":\"02:46:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:05:22\",\"EndTime\":\"17:38:03\",\"EnlapsedTime\":\"04:32:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"09:50:42\",\"EndTime\":\"12:32:02\",\"EnlapsedTime\":\"02:41:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:53:31\",\"EndTime\":\"13:37:33\",\"EnlapsedTime\":\"00:44:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"15:57:04\",\"EndTime\":\"16:24:44\",\"EnlapsedTime\":\"00:27:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:56:46\",\"EndTime\":\"07:15:37\",\"EnlapsedTime\":\"00:18:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:27:07\",\"EndTime\":\"12:23:54\",\"EnlapsedTime\":\"03:56:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:00:47\",\"EndTime\":\"14:54:27\",\"EnlapsedTime\":\"01:53:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"07:04:50\",\"EndTime\":\"08:18:13\",\"EnlapsedTime\":\"01:13:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:55:43\",\"EndTime\":\"07:42:16\",\"EnlapsedTime\":\"00:46:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:53:15\",\"EndTime\":\"10:08:24\",\"EnlapsedTime\":\"03:15:09\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"14:39:21\",\"EndTime\":\"14:39:28\",\"EnlapsedTime\":\"00:00:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:51:53\",\"EndTime\":\"07:25:52\",\"EnlapsedTime\":\"00:33:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:51:10\",\"EndTime\":\"07:11:46\",\"EnlapsedTime\":\"00:20:36\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:54:02\",\"EndTime\":\"08:26:05\",\"EnlapsedTime\":\"01:32:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:42:51\",\"EndTime\":\"12:23:34\",\"EnlapsedTime\":\"03:40:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:01:04\",\"EndTime\":\"14:41:47\",\"EnlapsedTime\":\"01:40:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:54:42\",\"EndTime\":\"08:33:35\",\"EnlapsedTime\":\"01:38:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:48:03\",\"EndTime\":\"10:58:34\",\"EnlapsedTime\":\"02:10:31\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"11:29:48\",\"EndTime\":\"11:48:00\",\"EnlapsedTime\":\"00:18:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:49:36\",\"EndTime\":\"14:53:48\",\"EnlapsedTime\":\"01:04:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:27\",\"EndTime\":\"08:22:46\",\"EnlapsedTime\":\"01:30:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:47\",\"EndTime\":\"08:28:32\",\"EnlapsedTime\":\"01:35:45\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"08:37:51\",\"EndTime\":\"09:56:06\",\"EnlapsedTime\":\"01:18:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:49:57\",\"EndTime\":\"08:04:26\",\"EnlapsedTime\":\"01:14:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"06:52:13\",\"EndTime\":\"08:25:18\",\"EnlapsedTime\":\"01:33:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"10:09:47\",\"EndTime\":\"10:15:40\",\"EnlapsedTime\":\"00:05:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"EmpID\":\"885\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:41:41\",\"EndTime\":\"14:55:46\",\"EnlapsedTime\":\"01:14:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"EmpID\":\"843\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"EmpID\":\"926\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"06:59:51\",\"EndTime\":\"07:00:52\",\"EnlapsedTime\":\"00:01:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:00:55\",\"EndTime\":\"11:53:06\",\"EnlapsedTime\":\"04:52:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:18:31\",\"EndTime\":\"08:53:21\",\"EnlapsedTime\":\"01:34:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:01:34\",\"EndTime\":\"13:27:11\",\"EnlapsedTime\":\"04:25:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:39:42\",\"EndTime\":\"14:51:49\",\"EnlapsedTime\":\"01:12:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:05:16\",\"EndTime\":\"08:26:18\",\"EnlapsedTime\":\"01:21:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:29:26\",\"EndTime\":\"09:01:06\",\"EnlapsedTime\":\"00:31:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:18:47\",\"EndTime\":\"14:09:53\",\"EnlapsedTime\":\"02:51:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:42:36\",\"EndTime\":\"15:54:35\",\"EnlapsedTime\":\"01:11:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:06:48\",\"EndTime\":\"09:24:20\",\"EnlapsedTime\":\"02:17:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:28:48\",\"EndTime\":\"15:59:18\",\"EnlapsedTime\":\"06:30:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:00:59\",\"EndTime\":\"11:13:24\",\"EnlapsedTime\":\"04:12:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"15:23:08\",\"EndTime\":\"15:58:30\",\"EnlapsedTime\":\"00:35:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:11:16\",\"EndTime\":\"07:42:34\",\"EnlapsedTime\":\"00:31:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:02:16\",\"EndTime\":\"14:53:05\",\"EnlapsedTime\":\"00:50:49\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:03:10\",\"EndTime\":\"11:32:47\",\"EnlapsedTime\":\"04:29:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:04:11\",\"EndTime\":\"11:59:46\",\"EnlapsedTime\":\"04:55:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"23:33:19\",\"EndTime\":\"07:15:36\",\"EnlapsedTime\":\"07:42:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:15:36\",\"EndTime\":\"09:24:55\",\"EnlapsedTime\":\"02:09:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:32:54\",\"EndTime\":\"13:41:17\",\"EnlapsedTime\":\"04:08:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:50:22\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"09:19:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:10:13\",\"EndTime\":\"07:10:16\",\"EnlapsedTime\":\"00:00:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:10:19\",\"EndTime\":\"08:58:58\",\"EnlapsedTime\":\"01:48:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:23:36\",\"EndTime\":\"13:41:56\",\"EnlapsedTime\":\"02:18:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:50:27\",\"EndTime\":\"16:12:49\",\"EnlapsedTime\":\"02:22:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:12:02\",\"EndTime\":\"07:49:53\",\"EnlapsedTime\":\"00:37:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:38:20\",\"EndTime\":\"13:41:40\",\"EnlapsedTime\":\"02:03:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:27:37\",\"EndTime\":\"15:52:27\",\"EnlapsedTime\":\"01:24:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:20:07\",\"EndTime\":\"11:40:18\",\"EnlapsedTime\":\"04:20:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:40:46\",\"EndTime\":\"13:33:39\",\"EnlapsedTime\":\"01:52:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:27:26\",\"EndTime\":\"16:14:50\",\"EnlapsedTime\":\"01:47:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:13:33\",\"EndTime\":\"10:35:49\",\"EnlapsedTime\":\"03:22:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"10:47:53\",\"EndTime\":\"13:40:34\",\"EnlapsedTime\":\"02:52:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:59:34\",\"EndTime\":\"14:56:04\",\"EnlapsedTime\":\"00:56:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:02:25\",\"EndTime\":\"08:52:48\",\"EnlapsedTime\":\"01:50:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:52:51\",\"EndTime\":\"12:09:26\",\"EnlapsedTime\":\"03:16:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"10:06:53\",\"EndTime\":\"13:39:59\",\"EnlapsedTime\":\"03:33:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:07:31\",\"EndTime\":\"15:49:23\",\"EnlapsedTime\":\"01:41:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:15:17\",\"EndTime\":\"08:17:12\",\"EnlapsedTime\":\"01:01:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:18:40\",\"EndTime\":\"12:44:24\",\"EnlapsedTime\":\"04:25:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"13:33:09\",\"EndTime\":\"15:41:20\",\"EnlapsedTime\":\"02:08:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:10:09\",\"EndTime\":\"07:51:38\",\"EnlapsedTime\":\"00:41:29\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"08:01:47\",\"EndTime\":\"10:43:27\",\"EnlapsedTime\":\"02:41:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"10:46:55\",\"EndTime\":\"14:51:22\",\"EnlapsedTime\":\"04:04:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:06:18\",\"EndTime\":\"09:02:30\",\"EnlapsedTime\":\"01:56:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:47:57\",\"EndTime\":\"11:37:47\",\"EnlapsedTime\":\"01:49:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"07:03:39\",\"EndTime\":\"08:57:14\",\"EnlapsedTime\":\"01:53:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"09:21:35\",\"EndTime\":\"09:32:25\",\"EnlapsedTime\":\"00:10:50\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"11:23:14\",\"EndTime\":\"14:10:38\",\"EnlapsedTime\":\"02:47:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:29:27\",\"EndTime\":\"14:29:49\",\"EnlapsedTime\":\"00:00:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"EmpID\":\"815\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"14:29:51\",\"EndTime\":\"14:50:21\",\"EnlapsedTime\":\"00:20:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:41:34\",\"EndTime\":\"12:04:29\",\"EnlapsedTime\":\"03:22:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"12:42:08\",\"EndTime\":\"13:36:18\",\"EnlapsedTime\":\"00:54:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:37:58\",\"EndTime\":\"16:12:59\",\"EnlapsedTime\":\"02:35:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"06:59:10\",\"EndTime\":\"12:55:52\",\"EnlapsedTime\":\"05:56:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:51:49\",\"EndTime\":\"16:00:07\",\"EnlapsedTime\":\"02:08:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"20:07:49\",\"EndTime\":\"20:38:50\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:54:37\",\"EndTime\":\"09:33:55\",\"EnlapsedTime\":\"00:39:18\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:24:46\",\"EndTime\":\"14:33:11\",\"EnlapsedTime\":\"01:08:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"07:05:01\",\"EndTime\":\"07:39:20\",\"EnlapsedTime\":\"00:34:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:43:43\",\"EndTime\":\"11:12:00\",\"EnlapsedTime\":\"02:28:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"08:29:21\",\"EndTime\":\"13:15:46\",\"EnlapsedTime\":\"04:46:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"EmpID\":\"569\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:27:26\",\"EndTime\":\"14:59:56\",\"EnlapsedTime\":\"01:32:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:06:18\",\"EndTime\":\"08:37:19\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:38:45\",\"EndTime\":\"10:44:33\",\"EnlapsedTime\":\"02:05:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:45:15\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:24:45\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"12:49:27\",\"EndTime\":\"14:34:46\",\"EnlapsedTime\":\"01:45:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"14:48:54\",\"EndTime\":\"16:01:08\",\"EnlapsedTime\":\"01:12:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:25:37\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:44:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"17:05:08\",\"EndTime\":\"17:36:15\",\"EnlapsedTime\":\"00:31:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"16:22:33\",\"EndTime\":\"18:07:45\",\"EnlapsedTime\":\"01:45:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:29:48\",\"EndTime\":\"09:00:49\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:35\",\"EndTime\":\"08:02:36\",\"EnlapsedTime\":\"00:00:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:43\",\"EndTime\":\"11:35:57\",\"EnlapsedTime\":\"03:33:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:36:00\",\"EndTime\":\"15:50:02\",\"EnlapsedTime\":\"04:14:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:59:05\",\"EndTime\":\"15:07:19\",\"EnlapsedTime\":\"03:08:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"15:13:41\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"07:56:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:46:12\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:23:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:50:28\",\"EndTime\":\"10:38:47\",\"EnlapsedTime\":\"01:48:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:38:49\",\"EndTime\":\"14:26:56\",\"EnlapsedTime\":\"03:48:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:31:08\",\"EndTime\":\"15:41:59\",\"EnlapsedTime\":\"01:10:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"07:57:47\",\"EndTime\":\"08:28:50\",\"EnlapsedTime\":\"00:31:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:35:47\",\"EndTime\":\"13:17:15\",\"EnlapsedTime\":\"01:41:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"17:18:28\",\"EndTime\":\"17:49:29\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:18:04\",\"EndTime\":\"08:18:06\",\"EnlapsedTime\":\"00:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:18:10\",\"EndTime\":\"08:56:05\",\"EnlapsedTime\":\"00:37:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:53:40\",\"EndTime\":\"15:45:53\",\"EnlapsedTime\":\"01:52:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:07:54\",\"EndTime\":\"14:30:59\",\"EnlapsedTime\":\"06:23:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:31:04\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"08:38:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:04:37\",\"EndTime\":\"08:04:41\",\"EnlapsedTime\":\"00:00:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:04:43\",\"EndTime\":\"09:08:48\",\"EnlapsedTime\":\"01:04:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:35:49\",\"EndTime\":\"13:35:51\",\"EnlapsedTime\":\"00:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:35:53\",\"EndTime\":\"13:36:27\",\"EnlapsedTime\":\"00:00:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"13:36:30\",\"EndTime\":\"16:11:28\",\"EnlapsedTime\":\"02:34:58\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:58:30\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"12:11:30\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:12:01\",\"EndTime\":\"16:34:23\",\"EnlapsedTime\":\"06:22:22\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"16:37:35\",\"EndTime\":\"17:57:43\",\"EnlapsedTime\":\"01:20:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:23:36\",\"EndTime\":\"12:09:30\",\"EnlapsedTime\":\"01:45:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:12:23\",\"EndTime\":\"17:59:04\",\"EnlapsedTime\":\"05:46:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:57:08\",\"EndTime\":\"10:46:50\",\"EnlapsedTime\":\"00:49:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:23:08\",\"EndTime\":\"12:35:27\",\"EnlapsedTime\":\"01:12:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:44:53\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"10:25:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:12:58\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"10:57:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:10\",\"EndTime\":\"08:02:15\",\"EnlapsedTime\":\"00:00:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"08:02:17\",\"EndTime\":\"09:20:20\",\"EnlapsedTime\":\"01:18:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:20:55\",\"EndTime\":\"11:00:07\",\"EnlapsedTime\":\"01:39:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:00:39\",\"EndTime\":\"11:31:46\",\"EnlapsedTime\":\"00:31:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"12:33:01\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"10:36:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:05:22\",\"EndTime\":\"09:05:24\",\"EnlapsedTime\":\"00:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"09:05:45\",\"EndTime\":\"10:40:36\",\"EnlapsedTime\":\"01:34:51\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:50:16\",\"EndTime\":\"10:50:17\",\"EnlapsedTime\":\"00:00:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"10:50:19\",\"EndTime\":\"11:50:26\",\"EnlapsedTime\":\"01:00:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:50:29\",\"EndTime\":\"16:14:53\",\"EnlapsedTime\":\"04:24:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"16:16:42\",\"EndTime\":\"17:12:09\",\"EnlapsedTime\":\"00:55:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"11:57:31\",\"EndTime\":\"14:09:59\",\"EnlapsedTime\":\"02:12:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:10:08\",\"EndTime\":\"14:53:15\",\"EnlapsedTime\":\"00:43:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"14:57:49\",\"EndTime\":\"16:01:42\",\"EnlapsedTime\":\"01:03:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"EmpID\":\"1601\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 8\",\"StartTime\":\"06:07:13\",\"EndTime\":\"06:38:14\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NASER1525\",\"EmpID\":\"1525\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"EmpID\":\"1597\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"08:11:23\",\"EndTime\":\"10:35:07\",\"EnlapsedTime\":\"02:23:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"10:51:41\",\"EndTime\":\"11:11:29\",\"EnlapsedTime\":\"00:19:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"09:18:58\",\"EndTime\":\"11:42:15\",\"EnlapsedTime\":\"02:23:17\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:05:40\",\"EndTime\":\"23:10:00\",\"EnlapsedTime\":\"16:04:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:06:50\",\"EndTime\":\"09:33:23\",\"EnlapsedTime\":\"02:26:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"09:36:36\",\"EndTime\":\"14:11:46\",\"EnlapsedTime\":\"04:35:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:39:48\",\"EndTime\":\"15:19:01\",\"EnlapsedTime\":\"00:39:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:54\",\"EndTime\":\"13:48:14\",\"EnlapsedTime\":\"06:46:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:16:18\",\"EndTime\":\"16:22:39\",\"EnlapsedTime\":\"02:06:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:35\",\"EndTime\":\"08:10:47\",\"EnlapsedTime\":\"01:09:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:26:28\",\"EndTime\":\"10:50:32\",\"EnlapsedTime\":\"02:24:04\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:07:57\",\"EndTime\":\"13:34:52\",\"EnlapsedTime\":\"01:26:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:05:32\",\"EndTime\":\"07:43:13\",\"EnlapsedTime\":\"00:37:41\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:02:05\",\"EndTime\":\"15:05:51\",\"EnlapsedTime\":\"01:03:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"06:58:51\",\"EndTime\":\"11:35:33\",\"EnlapsedTime\":\"04:36:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:16\",\"EndTime\":\"08:22:58\",\"EnlapsedTime\":\"01:21:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:05:48\",\"EndTime\":\"16:27:13\",\"EnlapsedTime\":\"05:21:25\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:00:57\",\"EndTime\":\"09:05:36\",\"EnlapsedTime\":\"02:04:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"09:10:15\",\"EndTime\":\"14:56:53\",\"EnlapsedTime\":\"05:46:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:08:52\",\"EndTime\":\"16:28:31\",\"EnlapsedTime\":\"01:19:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:03:17\",\"EndTime\":\"11:23:38\",\"EnlapsedTime\":\"04:20:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:48:35\",\"EndTime\":\"12:28:55\",\"EnlapsedTime\":\"00:40:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:46:14\",\"EndTime\":\"14:51:06\",\"EnlapsedTime\":\"01:04:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:08:26\",\"EndTime\":\"16:08:28\",\"EnlapsedTime\":\"01:00:02\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:59\",\"EndTime\":\"12:03:05\",\"EnlapsedTime\":\"05:00:06\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:06:33\",\"EndTime\":\"14:04:05\",\"EnlapsedTime\":\"01:57:32\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:15:35\",\"EndTime\":\"15:00:45\",\"EnlapsedTime\":\"00:45:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:05:10\",\"EndTime\":\"07:36:15\",\"EnlapsedTime\":\"00:31:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:55:00\",\"EndTime\":\"08:46:01\",\"EnlapsedTime\":\"00:51:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:50:51\",\"EndTime\":\"09:45:38\",\"EnlapsedTime\":\"00:54:47\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:01:00\",\"EndTime\":\"10:04:07\",\"EnlapsedTime\":\"03:03:07\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:39:02\",\"EndTime\":\"11:10:02\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:14:25\",\"EndTime\":\"14:14:09\",\"EnlapsedTime\":\"02:59:44\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:25:34\",\"EndTime\":\"15:09:07\",\"EnlapsedTime\":\"00:43:33\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:25:19\",\"EndTime\":\"07:56:20\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:53:22\",\"EndTime\":\"11:24:25\",\"EnlapsedTime\":\"00:31:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:38:41\",\"EndTime\":\"14:16:42\",\"EnlapsedTime\":\"01:38:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:52:21\",\"EndTime\":\"15:55:13\",\"EnlapsedTime\":\"01:02:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:55\",\"EndTime\":\"07:53:43\",\"EnlapsedTime\":\"00:50:48\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:09:21\",\"EndTime\":\"12:41:03\",\"EnlapsedTime\":\"04:31:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:47:32\",\"EndTime\":\"16:13:37\",\"EnlapsedTime\":\"02:26:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:20:53\",\"EndTime\":\"07:51:53\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:50:03\",\"EndTime\":\"12:10:37\",\"EnlapsedTime\":\"01:20:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:22:41\",\"EndTime\":\"12:53:41\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:49\",\"EndTime\":\"11:18:27\",\"EnlapsedTime\":\"04:15:38\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:27:01\",\"EndTime\":\"12:49:12\",\"EnlapsedTime\":\"01:22:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:49:26\",\"EndTime\":\"14:59:20\",\"EnlapsedTime\":\"01:09:54\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"06:59:36\",\"EndTime\":\"11:49:59\",\"EnlapsedTime\":\"04:50:23\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:16:01\",\"EndTime\":\"10:38:53\",\"EnlapsedTime\":\"02:22:52\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:49:27\",\"EndTime\":\"11:33:51\",\"EnlapsedTime\":\"00:44:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"11:48:21\",\"EndTime\":\"12:28:56\",\"EnlapsedTime\":\"00:40:35\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"13:34:04\",\"EndTime\":\"15:04:43\",\"EnlapsedTime\":\"01:30:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"15:09:57\",\"EndTime\":\"15:40:58\",\"EnlapsedTime\":\"00:31:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:34:52\",\"EndTime\":\"10:11:16\",\"EnlapsedTime\":\"02:36:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:20:37\",\"EndTime\":\"11:12:48\",\"EnlapsedTime\":\"00:52:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"12:49:04\",\"EndTime\":\"13:54:57\",\"EnlapsedTime\":\"01:05:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"14:21:18\",\"EndTime\":\"14:52:18\",\"EnlapsedTime\":\"00:31:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:10:53\",\"EndTime\":\"08:01:53\",\"EnlapsedTime\":\"00:51:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:57:07\",\"EndTime\":\"09:36:28\",\"EnlapsedTime\":\"00:39:21\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:45:19\",\"EndTime\":\"13:59:31\",\"EnlapsedTime\":\"03:14:12\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:07:02\",\"EndTime\":\"07:43:36\",\"EnlapsedTime\":\"00:36:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:46:00\",\"EndTime\":\"08:20:42\",\"EnlapsedTime\":\"00:34:42\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:24:28\",\"EndTime\":\"10:16:55\",\"EnlapsedTime\":\"01:52:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"10:22:48\",\"EndTime\":\"11:47:03\",\"EnlapsedTime\":\"01:24:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"07:02:58\",\"EndTime\":\"08:32:01\",\"EnlapsedTime\":\"01:29:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"EmpID\":\"1734\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 6\",\"StartTime\":\"08:49:01\",\"EndTime\":\"14:05:11\",\"EnlapsedTime\":\"05:16:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"03/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"06/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"07/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"08/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"10/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"11/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"12/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"13/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"14/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"15/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"17/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"19/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"20/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"22/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"27/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"29/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"30/08/2025\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"14:40:56\",\"EndTime\":\"16:38:39\",\"EnlapsedTime\":\"01:57:43\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"16/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"17:24:14\",\"EndTime\":\"21:46:40\",\"EnlapsedTime\":\"04:22:26\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"18/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 4\",\"StartTime\":\"20:07:36\",\"EndTime\":\"22:20:00\",\"EnlapsedTime\":\"02:12:24\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"21/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:33:26\",\"EndTime\":\"22:13:05\",\"EnlapsedTime\":\"06:39:39\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"23/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:56:36\",\"EndTime\":\"17:42:46\",\"EnlapsedTime\":\"01:46:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"15:47:02\",\"EndTime\":\"17:52:29\",\"EnlapsedTime\":\"02:05:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"24/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 5\",\"StartTime\":\"19:51:12\",\"EndTime\":\"21:46:05\",\"EnlapsedTime\":\"01:54:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"17:06:15\",\"EndTime\":\"18:09:10\",\"EnlapsedTime\":\"01:02:55\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:51:02\",\"EndTime\":\"21:09:30\",\"EnlapsedTime\":\"01:18:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"25/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"21:16:13\",\"EndTime\":\"21:40:27\",\"EnlapsedTime\":\"00:24:14\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"26/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"20:58:54\",\"EndTime\":\"21:38:21\",\"EnlapsedTime\":\"00:39:27\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"15:00:22\",\"EndTime\":\"19:07:30\",\"EnlapsedTime\":\"04:07:08\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"EmpID\":\"1747\",\"ActiveDirectory\":\"-\",\"Date\":\"28/08/2025\",\"Status\":\"Offline\",\"CounterID\":\"Counter 7\",\"StartTime\":\"19:37:27\",\"EndTime\":\"21:36:13\",\"EnlapsedTime\":\"01:58:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:23:38 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:23:52 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"28/08/2025\",\"TicketServed\":3,\"AvgServiceTime\":\"00:03:58\",\"SLAService\":100.00,\"LoggedTime\":\"00:43:13\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"13:31:18\",\"EndTime\":\"14:14:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"B.Almarzooqi\",\"Date\":\"27/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:04:56\",\"SLAService\":75.00,\"LoggedTime\":\"01:37:07\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"10:34:54\",\"EndTime\":\"17:48:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"27/08/2025\",\"TicketServed\":9,\"AvgServiceTime\":\"00:09:43\",\"SLAService\":66.67,\"LoggedTime\":\"05:05:28\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:34:52\",\"EndTime\":\"14:52:18\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"20/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:02:17\",\"SLAService\":100.00,\"LoggedTime\":\"02:22:34\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:20:53\",\"EndTime\":\"12:53:41\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"07/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:02:48\",\"SLAService\":100.00,\"LoggedTime\":\"01:41:27\",\"ServingPercentage\":22.16,\"BackOfficePercentage\":0.00,\"IdlePercentage\":77.84,\"ArrivalTime\":\"07:05:32\",\"EndTime\":\"15:05:51\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"18/08/2025\",\"TicketServed\":13,\"AvgServiceTime\":\"00:04:07\",\"SLAService\":84.62,\"LoggedTime\":\"03:42:57\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:25:19\",\"EndTime\":\"15:55:13\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"25/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:05:47\",\"SLAService\":86.67,\"LoggedTime\":\"05:49:31\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:16:01\",\"EndTime\":\"15:40:58\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"29/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:04:34\",\"SLAService\":88.24,\"LoggedTime\":\"04:27:58\",\"ServingPercentage\":28.97,\"BackOfficePercentage\":0.00,\"IdlePercentage\":71.03,\"ArrivalTime\":\"07:07:02\",\"EndTime\":\"11:47:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"22/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:04:34\",\"SLAService\":86.96,\"LoggedTime\":\"04:50:23\",\"ServingPercentage\":36.30,\"BackOfficePercentage\":0.00,\"IdlePercentage\":63.70,\"ArrivalTime\":\"06:59:36\",\"EndTime\":\"11:49:59\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"21/08/2025\",\"TicketServed\":25,\"AvgServiceTime\":\"00:05:11\",\"SLAService\":84.00,\"LoggedTime\":\"06:47:43\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:02:49\",\"EndTime\":\"14:59:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"05/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:04:26\",\"SLAService\":92.31,\"LoggedTime\":\"05:00:11\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:01:35\",\"EndTime\":\"13:34:52\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"13/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:05:19\",\"SLAService\":86.67,\"LoggedTime\":\"05:00:41\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:03:17\",\"EndTime\":\"16:08:28\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"15/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:03:58\",\"SLAService\":90.00,\"LoggedTime\":\"04:40:10\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:05:10\",\"EndTime\":\"11:42:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"30/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:05:46\",\"SLAService\":93.33,\"LoggedTime\":\"06:45:13\",\"ServingPercentage\":42.73,\"BackOfficePercentage\":0.00,\"IdlePercentage\":57.27,\"ArrivalTime\":\"07:02:58\",\"EndTime\":\"14:05:11\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"08/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:04:35\",\"SLAService\":85.29,\"LoggedTime\":\"04:36:42\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:58:51\",\"EndTime\":\"11:35:33\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"28/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:03:39\",\"SLAService\":88.24,\"LoggedTime\":\"04:44:33\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:10:53\",\"EndTime\":\"13:59:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"19/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:04:30\",\"SLAService\":90.48,\"LoggedTime\":\"07:48:35\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:02:55\",\"EndTime\":\"16:13:37\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"14/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:04:19\",\"SLAService\":91.30,\"LoggedTime\":\"07:42:48\",\"ServingPercentage\":43.01,\"BackOfficePercentage\":0.00,\"IdlePercentage\":56.99,\"ArrivalTime\":\"07:02:59\",\"EndTime\":\"15:00:45\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"01/08/2025\",\"TicketServed\":49,\"AvgServiceTime\":\"00:03:44\",\"SLAService\":95.92,\"LoggedTime\":\"16:04:20\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:05:40\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"16/08/2025\",\"TicketServed\":52,\"AvgServiceTime\":\"00:03:32\",\"SLAService\":98.08,\"LoggedTime\":\"07:17:24\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:01:00\",\"EndTime\":\"15:09:07\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"12/08/2025\",\"TicketServed\":60,\"AvgServiceTime\":\"00:04:24\",\"SLAService\":95.00,\"LoggedTime\":\"09:10:56\",\"ServingPercentage\":48.01,\"BackOfficePercentage\":0.00,\"IdlePercentage\":51.99,\"ArrivalTime\":\"07:00:57\",\"EndTime\":\"16:28:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"11/08/2025\",\"TicketServed\":66,\"AvgServiceTime\":\"00:04:46\",\"SLAService\":92.42,\"LoggedTime\":\"09:26:39\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:01:16\",\"EndTime\":\"16:27:13\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"04/08/2025\",\"TicketServed\":68,\"AvgServiceTime\":\"00:04:41\",\"SLAService\":92.65,\"LoggedTime\":\"08:52:41\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:01:54\",\"EndTime\":\"16:22:39\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"b.alshamsi\",\"Date\":\"02/08/2025\",\"TicketServed\":67,\"AvgServiceTime\":\"00:03:22\",\"SLAService\":97.01,\"LoggedTime\":\"07:40:56\",\"ServingPercentage\":49.17,\"BackOfficePercentage\":0.00,\"IdlePercentage\":50.83,\"ArrivalTime\":\"07:06:50\",\"EndTime\":\"15:19:01\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:31:01\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"20:07:49\",\"EndTime\":\"20:38:50\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"28/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:03:23\",\"SLAService\":100.00,\"LoggedTime\":\"01:47:43\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:54:37\",\"EndTime\":\"14:33:11\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"29/08/2025\",\"TicketServed\":22,\"AvgServiceTime\":\"00:05:13\",\"SLAService\":95.45,\"LoggedTime\":\"03:02:36\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:05:01\",\"EndTime\":\"11:12:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"26/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:04:51\",\"SLAService\":91.18,\"LoggedTime\":\"07:23:59\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:59:10\",\"EndTime\":\"16:00:07\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"25/08/2025\",\"TicketServed\":35,\"AvgServiceTime\":\"00:06:53\",\"SLAService\":88.57,\"LoggedTime\":\"06:52:06\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:41:34\",\"EndTime\":\"16:12:59\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0569\",\"Date\":\"30/08/2025\",\"TicketServed\":56,\"AvgServiceTime\":\"00:03:47\",\"SLAService\":98.21,\"LoggedTime\":\"06:18:55\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:29:21\",\"EndTime\":\"14:59:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0774\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"edc0843\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:31:01\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:29:48\",\"EndTime\":\"09:00:49\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:31:01\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:07:13\",\"EndTime\":\"06:38:14\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"13/08/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:16:24\",\"SLAService\":50.00,\"LoggedTime\":\"01:04:09\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:04:37\",\"EndTime\":\"09:08:48\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"26/08/2025\",\"TicketServed\":9,\"AvgServiceTime\":\"00:06:56\",\"SLAService\":66.67,\"LoggedTime\":\"02:15:31\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"12:49:27\",\"EndTime\":\"16:01:08\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"25/08/2025\",\"TicketServed\":10,\"AvgServiceTime\":\"00:07:13\",\"SLAService\":90.00,\"LoggedTime\":\"03:59:28\",\"ServingPercentage\":30.15,\"BackOfficePercentage\":0.00,\"IdlePercentage\":69.85,\"ArrivalTime\":\"11:57:31\",\"EndTime\":\"16:01:42\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"14/08/2025\",\"TicketServed\":13,\"AvgServiceTime\":\"00:08:07\",\"SLAService\":69.23,\"LoggedTime\":\"02:35:34\",\"ServingPercentage\":67.90,\"BackOfficePercentage\":0.00,\"IdlePercentage\":32.10,\"ArrivalTime\":\"13:35:49\",\"EndTime\":\"16:11:28\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"12/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:33:11\",\"SLAService\":91.67,\"LoggedTime\":\"15:02:01\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:07:54\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"09/08/2025\",\"TicketServed\":13,\"AvgServiceTime\":\"00:02:04\",\"SLAService\":100.00,\"LoggedTime\":\"02:43:32\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:57:47\",\"EndTime\":\"17:49:29\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"11/08/2025\",\"TicketServed\":14,\"AvgServiceTime\":\"00:05:42\",\"SLAService\":92.86,\"LoggedTime\":\"02:30:10\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:18:04\",\"EndTime\":\"15:45:53\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"17/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:14:59\",\"SLAService\":76.47,\"LoggedTime\":\"22:56:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"10:25:37\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"21/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:07:11\",\"SLAService\":70.00,\"LoggedTime\":\"10:57:02\",\"ServingPercentage\":21.91,\"BackOfficePercentage\":0.00,\"IdlePercentage\":78.09,\"ArrivalTime\":\"12:12:58\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"05/08/2025\",\"TicketServed\":21,\"AvgServiceTime\":\"00:08:42\",\"SLAService\":66.67,\"LoggedTime\":\"11:04:33\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"11:59:05\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"10/08/2025\",\"TicketServed\":24,\"AvgServiceTime\":\"00:10:45\",\"SLAService\":62.50,\"LoggedTime\":\"15:01:34\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:06:18\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"03/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:11:31\",\"SLAService\":70.00,\"LoggedTime\":\"07:47:17\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"08:02:35\",\"EndTime\":\"15:50:02\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"24/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:07:46\",\"SLAService\":80.00,\"LoggedTime\":\"07:54:52\",\"ServingPercentage\":49.13,\"BackOfficePercentage\":0.00,\"IdlePercentage\":50.87,\"ArrivalTime\":\"09:05:22\",\"EndTime\":\"17:12:09\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"06/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:06:58\",\"SLAService\":77.42,\"LoggedTime\":\"12:23:48\",\"ServingPercentage\":29.08,\"BackOfficePercentage\":0.00,\"IdlePercentage\":70.92,\"ArrivalTime\":\"10:46:12\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"18/08/2025\",\"TicketServed\":44,\"AvgServiceTime\":\"00:08:08\",\"SLAService\":70.45,\"LoggedTime\":\"08:13:37\",\"ServingPercentage\":72.52,\"BackOfficePercentage\":0.00,\"IdlePercentage\":27.48,\"ArrivalTime\":\"10:12:01\",\"EndTime\":\"17:57:43\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"20/08/2025\",\"TicketServed\":39,\"AvgServiceTime\":\"00:06:58\",\"SLAService\":82.05,\"LoggedTime\":\"12:27:08\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:57:08\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"23/08/2025\",\"TicketServed\":40,\"AvgServiceTime\":\"00:06:14\",\"SLAService\":80.00,\"LoggedTime\":\"14:05:26\",\"ServingPercentage\":29.51,\"BackOfficePercentage\":0.00,\"IdlePercentage\":70.49,\"ArrivalTime\":\"08:02:10\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"07/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:06:16\",\"SLAService\":85.71,\"LoggedTime\":\"06:47:17\",\"ServingPercentage\":64.79,\"BackOfficePercentage\":0.00,\"IdlePercentage\":35.21,\"ArrivalTime\":\"08:50:28\",\"EndTime\":\"15:41:59\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"H.AlAeryani\",\"Date\":\"19/08/2025\",\"TicketServed\":49,\"AvgServiceTime\":\"00:07:58\",\"SLAService\":75.51,\"LoggedTime\":\"09:17:47\",\"ServingPercentage\":70.04,\"BackOfficePercentage\":0.00,\"IdlePercentage\":29.96,\"ArrivalTime\":\"10:23:36\",\"EndTime\":\"18:07:45\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"06/08/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:08:04\",\"SLAService\":50.00,\"LoggedTime\":\"00:46:48\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:46:55\",\"EndTime\":\"07:33:43\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"21/08/2025\",\"TicketServed\":3,\"AvgServiceTime\":\"00:05:19\",\"SLAService\":66.67,\"LoggedTime\":\"00:20:36\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:51:10\",\"EndTime\":\"07:11:46\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"17/08/2025\",\"TicketServed\":4,\"AvgServiceTime\":\"00:08:54\",\"SLAService\":50.00,\"LoggedTime\":\"01:13:23\",\"ServingPercentage\":48.58,\"BackOfficePercentage\":0.00,\"IdlePercentage\":51.42,\"ArrivalTime\":\"07:04:50\",\"EndTime\":\"08:18:13\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"07/08/2025\",\"TicketServed\":5,\"AvgServiceTime\":\"00:04:26\",\"SLAService\":80.00,\"LoggedTime\":\"01:17:38\",\"ServingPercentage\":28.62,\"BackOfficePercentage\":0.00,\"IdlePercentage\":71.38,\"ArrivalTime\":\"06:52:06\",\"EndTime\":\"08:09:44\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"04/08/2025\",\"TicketServed\":6,\"AvgServiceTime\":\"00:05:47\",\"SLAService\":83.33,\"LoggedTime\":\"00:50:16\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:54:15\",\"EndTime\":\"07:44:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"18/08/2025\",\"TicketServed\":6,\"AvgServiceTime\":\"00:05:01\",\"SLAService\":83.33,\"LoggedTime\":\"00:46:33\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:55:43\",\"EndTime\":\"07:42:16\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"27/08/2025\",\"TicketServed\":6,\"AvgServiceTime\":\"00:04:34\",\"SLAService\":100.00,\"LoggedTime\":\"01:14:29\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:49:57\",\"EndTime\":\"08:04:26\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"05/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:03:42\",\"SLAService\":100.00,\"LoggedTime\":\"00:46:04\",\"ServingPercentage\":56.33,\"BackOfficePercentage\":0.00,\"IdlePercentage\":43.67,\"ArrivalTime\":\"06:49:55\",\"EndTime\":\"07:35:59\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"19/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:19:24\",\"SLAService\":87.50,\"LoggedTime\":\"03:15:16\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:53:15\",\"EndTime\":\"14:39:28\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"20/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:03:32\",\"SLAService\":100.00,\"LoggedTime\":\"00:33:59\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:51:53\",\"EndTime\":\"07:25:52\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"13/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:05:41\",\"SLAService\":82.35,\"LoggedTime\":\"02:46:18\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:56:38\",\"EndTime\":\"17:38:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"25/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:03:15\",\"SLAService\":100.00,\"LoggedTime\":\"01:30:19\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:52:27\",\"EndTime\":\"08:22:46\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"26/08/2025\",\"TicketServed\":22,\"AvgServiceTime\":\"00:04:08\",\"SLAService\":95.45,\"LoggedTime\":\"02:54:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:52:47\",\"EndTime\":\"09:56:06\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"30/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:03:14\",\"SLAService\":96.67,\"LoggedTime\":\"02:53:03\",\"ServingPercentage\":56.33,\"BackOfficePercentage\":0.00,\"IdlePercentage\":43.67,\"ArrivalTime\":\"06:52:13\",\"EndTime\":\"14:55:46\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"03/08/2025\",\"TicketServed\":39,\"AvgServiceTime\":\"00:04:28\",\"SLAService\":94.87,\"LoggedTime\":\"05:15:18\",\"ServingPercentage\":55.25,\"BackOfficePercentage\":0.00,\"IdlePercentage\":44.75,\"ArrivalTime\":\"06:52:44\",\"EndTime\":\"12:31:19\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"23/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:04:14\",\"SLAService\":92.68,\"LoggedTime\":\"06:53:29\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:54:02\",\"EndTime\":\"14:41:47\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"24/08/2025\",\"TicketServed\":45,\"AvgServiceTime\":\"00:04:01\",\"SLAService\":95.56,\"LoggedTime\":\"05:11:48\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:54:42\",\"EndTime\":\"14:53:48\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"14/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:03:29\",\"SLAService\":95.65,\"LoggedTime\":\"03:53:02\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:50:42\",\"EndTime\":\"16:24:44\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"11/08/2025\",\"TicketServed\":55,\"AvgServiceTime\":\"00:03:51\",\"SLAService\":90.91,\"LoggedTime\":\"05:16:14\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:58:29\",\"EndTime\":\"17:49:39\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"10/08/2025\",\"TicketServed\":53,\"AvgServiceTime\":\"00:03:47\",\"SLAService\":98.11,\"LoggedTime\":\"07:07:12\",\"ServingPercentage\":47.05,\"BackOfficePercentage\":0.00,\"IdlePercentage\":52.95,\"ArrivalTime\":\"07:00:05\",\"EndTime\":\"14:44:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"16/08/2025\",\"TicketServed\":70,\"AvgServiceTime\":\"00:03:34\",\"SLAService\":95.71,\"LoggedTime\":\"06:09:18\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:56:46\",\"EndTime\":\"14:54:27\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"02/08/2025\",\"TicketServed\":74,\"AvgServiceTime\":\"00:04:17\",\"SLAService\":94.59,\"LoggedTime\":\"07:31:45\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:51:42\",\"EndTime\":\"14:58:49\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"12/08/2025\",\"TicketServed\":80,\"AvgServiceTime\":\"00:04:28\",\"SLAService\":90.00,\"LoggedTime\":\"07:00:30\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:54:44\",\"EndTime\":\"17:49:35\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"h.amer\",\"Date\":\"09/08/2025\",\"TicketServed\":81,\"AvgServiceTime\":\"00:03:46\",\"SLAService\":93.83,\"LoggedTime\":\"07:32:42\",\"ServingPercentage\":67.43,\"BackOfficePercentage\":0.00,\"IdlePercentage\":32.57,\"ArrivalTime\":\"06:47:44\",\"EndTime\":\"14:43:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"07/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:05:43\",\"SLAService\":84.62,\"LoggedTime\":\"03:55:45\",\"ServingPercentage\":63.12,\"BackOfficePercentage\":0.00,\"IdlePercentage\":36.88,\"ArrivalTime\":\"07:36:22\",\"EndTime\":\"12:14:42\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"05/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:07:26\",\"SLAService\":72.73,\"LoggedTime\":\"05:57:18\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:36:45\",\"EndTime\":\"15:20:11\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"03/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:06:10\",\"SLAService\":75.76,\"LoggedTime\":\"06:38:11\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:31:34\",\"EndTime\":\"15:27:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"19/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:06:33\",\"SLAService\":77.78,\"LoggedTime\":\"06:04:24\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:53:49\",\"EndTime\":\"15:13:33\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"04/08/2025\",\"TicketServed\":38,\"AvgServiceTime\":\"00:07:27\",\"SLAService\":78.95,\"LoggedTime\":\"06:05:12\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:40:46\",\"EndTime\":\"15:22:16\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"13/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:05:39\",\"SLAService\":86.11,\"LoggedTime\":\"04:19:26\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:35:57\",\"EndTime\":\"15:09:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"18/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:07:00\",\"SLAService\":80.49,\"LoggedTime\":\"06:00:27\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:43:30\",\"EndTime\":\"15:19:42\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"14/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:05:45\",\"SLAService\":85.37,\"LoggedTime\":\"05:55:06\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:50:18\",\"EndTime\":\"15:20:10\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"17/08/2025\",\"TicketServed\":45,\"AvgServiceTime\":\"00:05:05\",\"SLAService\":93.33,\"LoggedTime\":\"06:45:36\",\"ServingPercentage\":56.53,\"BackOfficePercentage\":0.00,\"IdlePercentage\":43.47,\"ArrivalTime\":\"07:44:42\",\"EndTime\":\"15:24:09\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"06/08/2025\",\"TicketServed\":48,\"AvgServiceTime\":\"00:05:37\",\"SLAService\":87.50,\"LoggedTime\":\"06:13:17\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:39:11\",\"EndTime\":\"15:16:42\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"hmurad\",\"Date\":\"09/08/2025\",\"TicketServed\":51,\"AvgServiceTime\":\"00:04:27\",\"SLAService\":98.04,\"LoggedTime\":\"06:28:45\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:34:27\",\"EndTime\":\"15:16:36\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"07/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:03:41\",\"SLAService\":100.00,\"LoggedTime\":\"01:22:07\",\"ServingPercentage\":31.48,\"BackOfficePercentage\":0.00,\"IdlePercentage\":68.52,\"ArrivalTime\":\"07:11:16\",\"EndTime\":\"14:53:05\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"19/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:06:33\",\"SLAService\":70.00,\"LoggedTime\":\"04:06:01\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:12:02\",\"EndTime\":\"15:52:27\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"22/08/2025\",\"TicketServed\":22,\"AvgServiceTime\":\"00:08:55\",\"SLAService\":63.64,\"LoggedTime\":\"05:06:58\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:02:25\",\"EndTime\":\"12:09:26\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"15/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:12:40\",\"SLAService\":88.24,\"LoggedTime\":\"04:55:35\",\"ServingPercentage\":72.93,\"BackOfficePercentage\":0.00,\"IdlePercentage\":27.07,\"ArrivalTime\":\"07:04:11\",\"EndTime\":\"07:15:36\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"29/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:05:45\",\"SLAService\":90.00,\"LoggedTime\":\"03:46:02\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:06:18\",\"EndTime\":\"11:37:47\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"30/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:05:50\",\"SLAService\":91.30,\"LoggedTime\":\"05:12:41\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:03:39\",\"EndTime\":\"14:50:21\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"06/08/2025\",\"TicketServed\":25,\"AvgServiceTime\":\"00:05:28\",\"SLAService\":88.00,\"LoggedTime\":\"04:47:47\",\"ServingPercentage\":47.52,\"BackOfficePercentage\":0.00,\"IdlePercentage\":52.48,\"ArrivalTime\":\"07:00:59\",\"EndTime\":\"15:58:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"26/08/2025\",\"TicketServed\":28,\"AvgServiceTime\":\"00:06:06\",\"SLAService\":82.14,\"LoggedTime\":\"04:44:41\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"10:06:53\",\"EndTime\":\"15:49:23\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"08/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:06:19\",\"SLAService\":83.33,\"LoggedTime\":\"04:29:37\",\"ServingPercentage\":70.43,\"BackOfficePercentage\":0.00,\"IdlePercentage\":29.57,\"ArrivalTime\":\"07:03:10\",\"EndTime\":\"11:32:47\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"04/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:07:34\",\"SLAService\":83.87,\"LoggedTime\":\"05:55:47\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:05:16\",\"EndTime\":\"15:54:35\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"18/08/2025\",\"TicketServed\":34,\"AvgServiceTime\":\"00:05:26\",\"SLAService\":88.24,\"LoggedTime\":\"06:29:24\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:10:13\",\"EndTime\":\"16:12:49\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"01/08/2025\",\"TicketServed\":38,\"AvgServiceTime\":\"00:06:06\",\"SLAService\":81.58,\"LoggedTime\":\"04:53:12\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"06:59:51\",\"EndTime\":\"11:53:06\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"05/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:07:36\",\"SLAService\":76.19,\"LoggedTime\":\"08:48:02\",\"ServingPercentage\":60.55,\"BackOfficePercentage\":0.00,\"IdlePercentage\":39.45,\"ArrivalTime\":\"07:06:48\",\"EndTime\":\"15:59:18\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"02/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:28\",\"SLAService\":71.74,\"LoggedTime\":\"07:12:34\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:18:31\",\"EndTime\":\"14:51:49\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"21/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:28\",\"SLAService\":78.26,\"LoggedTime\":\"07:11:27\",\"ServingPercentage\":69.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":31.00,\"ArrivalTime\":\"07:13:33\",\"EndTime\":\"14:56:04\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"28/08/2025\",\"TicketServed\":44,\"AvgServiceTime\":\"00:06:27\",\"SLAService\":86.36,\"LoggedTime\":\"07:27:36\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:10:09\",\"EndTime\":\"14:51:22\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"27/08/2025\",\"TicketServed\":46,\"AvgServiceTime\":\"00:05:40\",\"SLAService\":86.96,\"LoggedTime\":\"07:35:50\",\"ServingPercentage\":57.21,\"BackOfficePercentage\":0.00,\"IdlePercentage\":42.79,\"ArrivalTime\":\"07:15:17\",\"EndTime\":\"15:41:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"20/08/2025\",\"TicketServed\":48,\"AvgServiceTime\":\"00:06:00\",\"SLAService\":85.42,\"LoggedTime\":\"08:00:28\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:20:07\",\"EndTime\":\"16:14:50\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"l.hebsi\",\"Date\":\"16/08/2025\",\"TicketServed\":55,\"AvgServiceTime\":\"00:05:26\",\"SLAService\":89.09,\"LoggedTime\":\"15:37:20\",\"ServingPercentage\":31.96,\"BackOfficePercentage\":0.00,\"IdlePercentage\":68.04,\"ArrivalTime\":\"07:15:36\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"19:12:09\",\"EndTime\":\"19:54:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"17:40:27\",\"EndTime\":\"19:58:58\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"24/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:00:02\",\"SLAService\":100.00,\"LoggedTime\":\"00:43:25\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"19:08:57\",\"EndTime\":\"19:52:22\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"27/08/2025\",\"TicketServed\":10,\"AvgServiceTime\":\"00:01:02\",\"SLAService\":100.00,\"LoggedTime\":\"00:52:23\",\"ServingPercentage\":19.82,\"BackOfficePercentage\":0.00,\"IdlePercentage\":80.18,\"ArrivalTime\":\"19:01:10\",\"EndTime\":\"19:53:33\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"23/08/2025\",\"TicketServed\":11,\"AvgServiceTime\":\"00:00:35\",\"SLAService\":100.00,\"LoggedTime\":\"00:51:53\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"19:03:24\",\"EndTime\":\"19:55:17\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"28/08/2025\",\"TicketServed\":11,\"AvgServiceTime\":\"00:00:09\",\"SLAService\":100.00,\"LoggedTime\":\"00:41:03\",\"ServingPercentage\":4.02,\"BackOfficePercentage\":0.00,\"IdlePercentage\":95.98,\"ArrivalTime\":\"19:03:18\",\"EndTime\":\"19:44:21\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"03/08/2025\",\"TicketServed\":18,\"AvgServiceTime\":\"00:00:28\",\"SLAService\":100.00,\"LoggedTime\":\"02:32:14\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:54:56\",\"EndTime\":\"21:34:47\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"06/08/2025\",\"TicketServed\":56,\"AvgServiceTime\":\"00:00:28\",\"SLAService\":100.00,\"LoggedTime\":\"05:01:59\",\"ServingPercentage\":8.78,\"BackOfficePercentage\":0.00,\"IdlePercentage\":91.22,\"ArrivalTime\":\"16:00:09\",\"EndTime\":\"21:37:54\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"30/08/2025\",\"TicketServed\":60,\"AvgServiceTime\":\"00:01:11\",\"SLAService\":95.00,\"LoggedTime\":\"09:57:12\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:06:37\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"05/08/2025\",\"TicketServed\":65,\"AvgServiceTime\":\"00:00:49\",\"SLAService\":100.00,\"LoggedTime\":\"08:49:13\",\"ServingPercentage\":10.16,\"BackOfficePercentage\":0.00,\"IdlePercentage\":89.84,\"ArrivalTime\":\"16:03:52\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"07/08/2025\",\"TicketServed\":74,\"AvgServiceTime\":\"00:00:51\",\"SLAService\":100.00,\"LoggedTime\":\"10:11:31\",\"ServingPercentage\":10.31,\"BackOfficePercentage\":0.00,\"IdlePercentage\":89.69,\"ArrivalTime\":\"15:37:43\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"04/08/2025\",\"TicketServed\":79,\"AvgServiceTime\":\"00:00:43\",\"SLAService\":98.73,\"LoggedTime\":\"07:01:12\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"14:05:37\",\"EndTime\":\"21:32:16\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.jan\",\"Date\":\"02/08/2025\",\"TicketServed\":79,\"AvgServiceTime\":\"00:00:30\",\"SLAService\":100.00,\"LoggedTime\":\"05:50:06\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"14:57:09\",\"EndTime\":\"21:40:07\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"17:29:10\",\"EndTime\":\"21:41:59\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"18:07:42\",\"EndTime\":\"19:13:01\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"19:56:09\",\"EndTime\":\"20:55:48\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"30/08/2025\",\"TicketServed\":9,\"AvgServiceTime\":\"00:01:41\",\"SLAService\":100.00,\"LoggedTime\":\"00:42:48\",\"ServingPercentage\":35.71,\"BackOfficePercentage\":0.00,\"IdlePercentage\":64.29,\"ArrivalTime\":\"16:54:04\",\"EndTime\":\"17:36:52\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"03/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:00:38\",\"SLAService\":100.00,\"LoggedTime\":\"00:42:44\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"17:16:04\",\"EndTime\":\"17:58:48\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"24/08/2025\",\"TicketServed\":12,\"AvgServiceTime\":\"00:00:38\",\"SLAService\":100.00,\"LoggedTime\":\"01:18:58\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"17:45:59\",\"EndTime\":\"19:04:57\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"02/08/2025\",\"TicketServed\":14,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":100.00,\"LoggedTime\":\"00:46:20\",\"ServingPercentage\":71.91,\"BackOfficePercentage\":0.00,\"IdlePercentage\":28.09,\"ArrivalTime\":\"16:57:16\",\"EndTime\":\"17:48:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"16/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:02:42\",\"SLAService\":100.00,\"LoggedTime\":\"00:44:18\",\"ServingPercentage\":91.91,\"BackOfficePercentage\":0.00,\"IdlePercentage\":8.09,\"ArrivalTime\":\"16:32:54\",\"EndTime\":\"19:29:44\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"04/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:02:20\",\"SLAService\":94.12,\"LoggedTime\":\"00:56:50\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"16:44:31\",\"EndTime\":\"17:41:21\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"18/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:01:50\",\"SLAService\":100.00,\"LoggedTime\":\"02:16:08\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"17:51:18\",\"EndTime\":\"20:07:26\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"05/08/2025\",\"TicketServed\":21,\"AvgServiceTime\":\"00:02:52\",\"SLAService\":95.24,\"LoggedTime\":\"01:32:36\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"16:10:54\",\"EndTime\":\"17:43:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"17/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:01:11\",\"SLAService\":100.00,\"LoggedTime\":\"02:51:42\",\"ServingPercentage\":21.37,\"BackOfficePercentage\":0.00,\"IdlePercentage\":78.63,\"ArrivalTime\":\"15:44:54\",\"EndTime\":\"19:38:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"19/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:00:59\",\"SLAService\":100.00,\"LoggedTime\":\"04:34:31\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"17:46:24\",\"EndTime\":\"22:22:22\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"23/08/2025\",\"TicketServed\":41,\"AvgServiceTime\":\"00:02:31\",\"SLAService\":95.12,\"LoggedTime\":\"03:36:29\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"17:09:00\",\"EndTime\":\"21:36:27\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"14/08/2025\",\"TicketServed\":44,\"AvgServiceTime\":\"00:01:08\",\"SLAService\":97.73,\"LoggedTime\":\"05:27:35\",\"ServingPercentage\":15.33,\"BackOfficePercentage\":0.00,\"IdlePercentage\":84.67,\"ArrivalTime\":\"16:08:13\",\"EndTime\":\"21:41:29\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"20/08/2025\",\"TicketServed\":45,\"AvgServiceTime\":\"00:02:11\",\"SLAService\":97.78,\"LoggedTime\":\"05:33:58\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"16:18:38\",\"EndTime\":\"22:23:54\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"10/08/2025\",\"TicketServed\":53,\"AvgServiceTime\":\"00:01:00\",\"SLAService\":100.00,\"LoggedTime\":\"06:02:50\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:34:52\",\"EndTime\":\"21:44:19\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"12/08/2025\",\"TicketServed\":57,\"AvgServiceTime\":\"00:02:26\",\"SLAService\":100.00,\"LoggedTime\":\"04:03:12\",\"ServingPercentage\":57.06,\"BackOfficePercentage\":0.00,\"IdlePercentage\":42.94,\"ArrivalTime\":\"17:38:36\",\"EndTime\":\"21:43:55\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"11/08/2025\",\"TicketServed\":66,\"AvgServiceTime\":\"00:01:30\",\"SLAService\":100.00,\"LoggedTime\":\"04:29:10\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:57:12\",\"EndTime\":\"21:49:33\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"m.muhammed\",\"Date\":\"09/08/2025\",\"TicketServed\":82,\"AvgServiceTime\":\"00:01:26\",\"SLAService\":98.78,\"LoggedTime\":\"06:13:40\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:31:27\",\"EndTime\":\"21:46:44\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"19:11:47\",\"EndTime\":\"19:35:53\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"04/08/2025\",\"TicketServed\":4,\"AvgServiceTime\":\"00:03:23\",\"SLAService\":100.00,\"LoggedTime\":\"00:29:32\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"14:23:39\",\"EndTime\":\"14:53:11\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"02/08/2025\",\"TicketServed\":7,\"AvgServiceTime\":\"00:04:25\",\"SLAService\":85.71,\"LoggedTime\":\"00:39:25\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"19:17:51\",\"EndTime\":\"19:57:16\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"05/08/2025\",\"TicketServed\":8,\"AvgServiceTime\":\"00:03:39\",\"SLAService\":100.00,\"LoggedTime\":\"00:44:41\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"16:12:35\",\"EndTime\":\"16:57:16\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"17/08/2025\",\"TicketServed\":15,\"AvgServiceTime\":\"00:04:11\",\"SLAService\":100.00,\"LoggedTime\":\"02:46:38\",\"ServingPercentage\":37.77,\"BackOfficePercentage\":0.00,\"IdlePercentage\":62.23,\"ArrivalTime\":\"16:48:56\",\"EndTime\":\"21:38:13\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"mo.khan\",\"Date\":\"06/08/2025\",\"TicketServed\":31,\"AvgServiceTime\":\"00:02:52\",\"SLAService\":100.00,\"LoggedTime\":\"03:00:48\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"16:47:05\",\"EndTime\":\"19:47:53\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NASER1525\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"01:05:30\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:51:45\",\"EndTime\":\"14:57:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"14/08/2025\",\"TicketServed\":2,\"AvgServiceTime\":\"00:14:01\",\"SLAService\":50.00,\"LoggedTime\":\"01:34:48\",\"ServingPercentage\":29.59,\"BackOfficePercentage\":0.00,\"IdlePercentage\":70.41,\"ArrivalTime\":\"14:27:16\",\"EndTime\":\"16:02:04\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"18/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:26:23\",\"SLAService\":55.00,\"LoggedTime\":\"09:56:44\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:54:31\",\"EndTime\":\"17:51:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"09/08/2025\",\"TicketServed\":17,\"AvgServiceTime\":\"00:02:11\",\"SLAService\":94.12,\"LoggedTime\":\"04:19:12\",\"ServingPercentage\":14.35,\"BackOfficePercentage\":0.00,\"IdlePercentage\":85.65,\"ArrivalTime\":\"07:31:34\",\"EndTime\":\"15:31:24\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"26/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:04:53\",\"SLAService\":82.61,\"LoggedTime\":\"04:59:54\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:57:32\",\"EndTime\":\"19:56:06\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"06/08/2025\",\"TicketServed\":25,\"AvgServiceTime\":\"00:05:57\",\"SLAService\":76.00,\"LoggedTime\":\"13:42:44\",\"ServingPercentage\":18.10,\"BackOfficePercentage\":0.00,\"IdlePercentage\":81.90,\"ArrivalTime\":\"09:23:18\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"21/08/2025\",\"TicketServed\":23,\"AvgServiceTime\":\"00:05:34\",\"SLAService\":86.96,\"LoggedTime\":\"16:04:39\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:31:44\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"17/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:04:07\",\"SLAService\":84.62,\"LoggedTime\":\"07:56:23\",\"ServingPercentage\":22.51,\"BackOfficePercentage\":0.00,\"IdlePercentage\":77.49,\"ArrivalTime\":\"07:39:45\",\"EndTime\":\"15:36:08\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"20/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:04:30\",\"SLAService\":83.33,\"LoggedTime\":\"07:23:46\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:36:36\",\"EndTime\":\"15:51:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"04/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:07:24\",\"SLAService\":72.22,\"LoggedTime\":\"08:20:24\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:40:09\",\"EndTime\":\"16:44:27\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"12/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:04:28\",\"SLAService\":90.00,\"LoggedTime\":\"07:55:51\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:42:23\",\"EndTime\":\"15:40:25\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"11/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:04:14\",\"SLAService\":81.82,\"LoggedTime\":\"07:15:16\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:45:21\",\"EndTime\":\"15:25:41\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"28/08/2025\",\"TicketServed\":37,\"AvgServiceTime\":\"00:07:34\",\"SLAService\":75.68,\"LoggedTime\":\"15:38:26\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:31:07\",\"EndTime\":\"23:10:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"10/08/2025\",\"TicketServed\":30,\"AvgServiceTime\":\"00:01:15\",\"SLAService\":96.67,\"LoggedTime\":\"07:51:26\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:39:11\",\"EndTime\":\"15:34:49\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"25/08/2025\",\"TicketServed\":32,\"AvgServiceTime\":\"00:04:02\",\"SLAService\":90.63,\"LoggedTime\":\"06:32:25\",\"ServingPercentage\":32.96,\"BackOfficePercentage\":0.00,\"IdlePercentage\":67.04,\"ArrivalTime\":\"09:57:42\",\"EndTime\":\"17:41:54\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"23/08/2025\",\"TicketServed\":33,\"AvgServiceTime\":\"00:06:08\",\"SLAService\":87.88,\"LoggedTime\":\"09:24:25\",\"ServingPercentage\":35.86,\"BackOfficePercentage\":0.00,\"IdlePercentage\":64.14,\"ArrivalTime\":\"07:42:08\",\"EndTime\":\"17:08:57\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"24/08/2025\",\"TicketServed\":36,\"AvgServiceTime\":\"00:06:24\",\"SLAService\":91.67,\"LoggedTime\":\"09:29:29\",\"ServingPercentage\":40.46,\"BackOfficePercentage\":0.00,\"IdlePercentage\":59.54,\"ArrivalTime\":\"07:38:53\",\"EndTime\":\"17:45:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"03/08/2025\",\"TicketServed\":38,\"AvgServiceTime\":\"00:01:36\",\"SLAService\":97.37,\"LoggedTime\":\"08:04:24\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:26:20\",\"EndTime\":\"15:46:48\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"05/08/2025\",\"TicketServed\":42,\"AvgServiceTime\":\"00:05:35\",\"SLAService\":88.10,\"LoggedTime\":\"08:36:41\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"07:34:10\",\"EndTime\":\"16:10:51\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"07/08/2025\",\"TicketServed\":40,\"AvgServiceTime\":\"00:01:24\",\"SLAService\":97.50,\"LoggedTime\":\"07:35:10\",\"ServingPercentage\":12.35,\"BackOfficePercentage\":0.00,\"IdlePercentage\":87.65,\"ArrivalTime\":\"07:36:54\",\"EndTime\":\"15:38:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"27/08/2025\",\"TicketServed\":71,\"AvgServiceTime\":\"00:02:57\",\"SLAService\":91.55,\"LoggedTime\":\"10:46:26\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"09:47:25\",\"EndTime\":\"21:45:59\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"17:06:15\",\"EndTime\":\"21:40:27\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"20:58:54\",\"EndTime\":\"21:38:21\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"18/08/2025\",\"TicketServed\":11,\"AvgServiceTime\":\"00:03:35\",\"SLAService\":100.00,\"LoggedTime\":\"02:12:24\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"20:07:36\",\"EndTime\":\"22:20:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"23/08/2025\",\"TicketServed\":20,\"AvgServiceTime\":\"00:03:35\",\"SLAService\":100.00,\"LoggedTime\":\"01:46:10\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:56:36\",\"EndTime\":\"17:42:46\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"24/08/2025\",\"TicketServed\":26,\"AvgServiceTime\":\"00:03:22\",\"SLAService\":100.00,\"LoggedTime\":\"04:00:20\",\"ServingPercentage\":36.43,\"BackOfficePercentage\":0.00,\"IdlePercentage\":63.57,\"ArrivalTime\":\"15:47:02\",\"EndTime\":\"21:46:05\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"21/08/2025\",\"TicketServed\":58,\"AvgServiceTime\":\"00:04:03\",\"SLAService\":94.83,\"LoggedTime\":\"06:39:39\",\"ServingPercentage\":58.98,\"BackOfficePercentage\":0.00,\"IdlePercentage\":41.02,\"ArrivalTime\":\"15:33:26\",\"EndTime\":\"22:13:05\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"28/08/2025\",\"TicketServed\":67,\"AvgServiceTime\":\"00:04:00\",\"SLAService\":94.03,\"LoggedTime\":\"06:05:54\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"15:00:22\",\"EndTime\":\"21:36:13\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"S.Muhammd\",\"Date\":\"16/08/2025\",\"TicketServed\":75,\"AvgServiceTime\":\"00:03:56\",\"SLAService\":96.00,\"LoggedTime\":\"06:20:09\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"14:40:56\",\"EndTime\":\"21:46:40\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER22\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"01/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"02/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"03/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"04/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"05/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"06/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"07/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"08/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"09/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"10/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"11/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"12/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"13/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"14/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"15/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"16/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"17/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"18/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"19/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"20/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"21/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"22/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"23/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"24/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"25/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"26/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"27/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"28/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"29/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"30/08/2025\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"5146\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:31\"},{\"colName\":\"Logged time\",\"colValue\":\"38 day(s) 04:57:37\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 14.33% | Back office: 0.00% | Idle: 85.67%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"B.Almarzooqi\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":2.34,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b.alshamsi\",\"ServiceHours\":17.81,\"BackOfficeHours\":0.00,\"IdleHours\":121.85,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"edc0569\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":25.94,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"edc0774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"edc0843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"H.AlAeryani\",\"ServiceHours\":33.89,\"BackOfficeHours\":0.00,\"IdleHours\":136.26,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"h.amer\",\"ServiceHours\":14.36,\"BackOfficeHours\":0.00,\"IdleHours\":68.64,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"hmurad\",\"ServiceHours\":6.30,\"BackOfficeHours\":0.00,\"IdleHours\":58.09,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"l.hebsi\",\"ServiceHours\":29.10,\"BackOfficeHours\":0.00,\"IdleHours\":88.62,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"m.jan\",\"ServiceHours\":2.59,\"BackOfficeHours\":0.00,\"IdleHours\":49.95,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"m.muhammed\",\"ServiceHours\":5.25,\"BackOfficeHours\":0.00,\"IdleHours\":46.65,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"mo.khan\",\"ServiceHours\":1.05,\"BackOfficeHours\":0.00,\"IdleHours\":6.64,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NOURA\",\"ServiceHours\":15.66,\"BackOfficeHours\":0.00,\"IdleHours\":158.91,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"S.Muhammd\",\"ServiceHours\":5.39,\"BackOfficeHours\":0.00,\"IdleHours\":21.69,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:24:19 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:24:25 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:26:47 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:27:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":1111,\"PercentageIssuedTickets\":20.90,\"ServedTicketsPerCategory\":1099,\"PercentageServedTickets\":20.82,\"AvgWaitTime\":\"00:09:05\",\"WaitingSLACount\":1067,\"WaitingSLAPercentage\":96.04,\"AvgServiceTime\":\"00:04:23\",\"ServiceSLACount\":989,\"ServiceSLAPercentage\":89.99,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":12,\"FFTime\":\"08:18:53\",\"MaxFFTime\":\"17:41:18\",\"AvgFFTime\":\"00:04:23\",\"PercentageFFTime\":20.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:38:02\",\"MaxWaitingTime\":\"03:27:25\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":4180,\"PercentageIssuedTickets\":78.63,\"ServedTicketsPerCategory\":4158,\"PercentageServedTickets\":78.76,\"AvgWaitTime\":\"00:10:31\",\"WaitingSLACount\":3899,\"WaitingSLAPercentage\":93.28,\"AvgServiceTime\":\"00:04:34\",\"ServiceSLACount\":3757,\"ServiceSLAPercentage\":90.36,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":19,\"FFTime\":\"05:03:34\",\"MaxFFTime\":\"14:35:19\",\"AvgFFTime\":\"00:04:34\",\"PercentageFFTime\":79.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:52:41\",\"MaxWaitingTime\":\"00:59:34\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:32:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:09:52\",\"MaxFFTime\":\"00:09:04\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:04:31\",\"MaxWaitingTime\":\"00:59:59\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:31:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:14\",\"MaxWaitingTime\":\"00:31:14\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"03:21:28\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":16.67,\"AvgServiceTime\":\"00:00:24\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:27\",\"MaxFFTime\":\"00:02:23\",\"AvgFFTime\":\"00:00:24\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:08:48\",\"MaxWaitingTime\":\"06:54:04\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:29:46\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:49:23\",\"MaxFFTime\":\"00:47:17\",\"AvgFFTime\":\"00:03:47\",\"PercentageFFTime\":0.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:27:10\",\"MaxWaitingTime\":\"03:31:16\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5279 / 5316 (99.30%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:30 | SLA: 93.66%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:31 | SLA: 90.30%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.06%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.38,\"AverageWaitingTimePerCategory\":9.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.58,\"AverageWaitingTimePerCategory\":10.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":32.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":31.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.41,\"AverageWaitingTimePerCategory\":201.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":3.80,\"AverageWaitingTimePerCategory\":29.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:28:16 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:28:39 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1099,\"PercentageServedTickets\":20.82,\"AvgWaitTime\":\"00:09:05\",\"MaxWaitTime\":\"03:27:25\",\"WaitingSLACount\":1067,\"WaitingSLAPercentage\":96.04,\"FFTime\":\"08:18:53\",\"AvgFFTime\":\"17:41:18\",\"MaxFFTime\":\"00:04:23\",\"PercentageFFTime\":\"20.16\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"22:38:02\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":4158,\"PercentageServedTickets\":78.76,\"AvgWaitTime\":\"00:10:31\",\"MaxWaitTime\":\"00:59:34\",\"WaitingSLACount\":3899,\"WaitingSLAPercentage\":93.28,\"FFTime\":\"05:03:34\",\"AvgFFTime\":\"14:35:19\",\"MaxFFTime\":\"00:04:34\",\"PercentageFFTime\":\"79.58\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"09:52:41\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:32:15\",\"MaxWaitTime\":\"00:59:59\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"00:09:52\",\"AvgFFTime\":\"00:09:04\",\"MaxFFTime\":\"00:04:56\",\"PercentageFFTime\":\"0.04\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"01:04:31\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:31:14\",\"MaxWaitTime\":\"00:31:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:31:14\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":6,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"03:21:28\",\"MaxWaitTime\":\"06:54:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":16.67,\"FFTime\":\"00:02:27\",\"AvgFFTime\":\"00:02:23\",\"MaxFFTime\":\"00:00:24\",\"PercentageFFTime\":\"0.01\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"20:08:48\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":13,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:29:46\",\"MaxWaitTime\":\"03:31:16\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"FFTime\":\"00:49:23\",\"AvgFFTime\":\"00:47:17\",\"MaxFFTime\":\"00:03:47\",\"PercentageFFTime\":\"0.21\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"06:27:10\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5279 / 5316 (99.30%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:30 | Max.: 06:54:04 | SLA: 93.66% (4979)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1099,\"PercentageServedTickets\":\"21\",\"AvgWaitTime\":\"9.10\",\"MaxWaitTime\":\"03:27:25\",\"WaitingSLACount\":1067,\"WaitingSLAPercentage\":\"96.04%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":4158,\"PercentageServedTickets\":\"79\",\"AvgWaitTime\":\"10.52\",\"MaxWaitTime\":\"00:59:34\",\"WaitingSLACount\":3899,\"WaitingSLAPercentage\":\"93.28%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"32.27\",\"MaxWaitTime\":\"00:59:59\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"31.23\",\"MaxWaitTime\":\"00:31:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"201.47\",\"MaxWaitTime\":\"06:54:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"16.67%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"29.78\",\"MaxWaitTime\":\"03:31:16\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":\"73.33%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:28:54 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:29:25 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFEMALE REGISTRATION\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:09:05\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e96.04\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1067\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:04:23\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e89.99\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e20.83\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eFEMALE TYPING SERVIC\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eMALE REGISTRATION\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:10:31\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e93.28\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e3899\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:04:34\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e90.35\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e78.75\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eMALE TYPING SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003ePREPARE FOR EXAM\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eREBOOKING\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:32:15\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:04:56\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.04\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eREFRESHMENT\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eRegistration\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eTEST\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:31:14\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:01\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.02\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e03:21:28\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e16.67\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:24\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.11\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP ASSESSMENT\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP FEMALE REG\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP MALE REG\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:29:46\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e73.33\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e11\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:03:47\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e92.31\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.25\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP REBOOKING\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP REFRESHMENT\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eVIP TYPING SERVICES\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":null,\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e-\\u003c/strong\\u003e\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:39:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/9/2025 8:39:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/9/2025 8:39:03 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 8:39:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 8:39:03 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 8:39:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 8:39:05 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:39:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:40:05 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:40:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:41:01 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 94.206.43.218
9/9/2025 8:41:05 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:41:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:41:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"TicketServed\":15,\"AvgServiceTime\":\"00:04:44\",\"SLA\":80.00,\"DaysWorked\":2,\"LoggedTime\":\"02:20:20\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"TicketServed\":751,\"AvgServiceTime\":\"00:04:24\",\"SLA\":91.63,\"DaysWorked\":22,\"LoggedTime\":\"5 day(s) 19:39:50\",\"ServingPercentage\":12.75,\"BackendPercentage\":0.00,\"IdlePercentage\":87.25,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"TicketServed\":159,\"AvgServiceTime\":\"00:04:51\",\"SLA\":94.41,\"DaysWorked\":6,\"LoggedTime\":\"1 day(s) 01:56:20\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"TicketServed\":460,\"AvgServiceTime\":\"00:08:35\",\"SLA\":77.22,\"DaysWorked\":21,\"LoggedTime\":\"7 day(s) 02:08:48\",\"ServingPercentage\":19.92,\"BackendPercentage\":0.00,\"IdlePercentage\":80.08,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"TicketServed\":723,\"AvgServiceTime\":\"00:04:09\",\"SLA\":93.65,\"DaysWorked\":24,\"LoggedTime\":\"3 day(s) 11:00:00\",\"ServingPercentage\":17.30,\"BackendPercentage\":0.00,\"IdlePercentage\":82.70,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"TicketServed\":428,\"AvgServiceTime\":\"00:06:03\",\"SLA\":84.21,\"DaysWorked\":11,\"LoggedTime\":\"2 day(s) 16:23:27\",\"ServingPercentage\":9.79,\"BackendPercentage\":0.00,\"IdlePercentage\":90.21,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"TicketServed\":622,\"AvgServiceTime\":\"00:06:27\",\"SLA\":82.80,\"DaysWorked\":19,\"LoggedTime\":\"4 day(s) 21:43:09\",\"ServingPercentage\":24.72,\"BackendPercentage\":0.00,\"IdlePercentage\":75.28,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"TicketServed\":470,\"AvgServiceTime\":\"00:00:43\",\"SLA\":99.05,\"DaysWorked\":11,\"LoggedTime\":\"2 day(s) 04:32:11\",\"ServingPercentage\":4.93,\"BackendPercentage\":0.00,\"IdlePercentage\":95.07,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"TicketServed\":572,\"AvgServiceTime\":\"00:01:40\",\"SLA\":98.57,\"DaysWorked\":17,\"LoggedTime\":\"2 day(s) 03:53:49\",\"ServingPercentage\":10.12,\"BackendPercentage\":0.00,\"IdlePercentage\":89.88,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"TicketServed\":65,\"AvgServiceTime\":\"00:03:22\",\"SLA\":98.57,\"DaysWorked\":5,\"LoggedTime\":\"07:41:04\",\"ServingPercentage\":13.65,\"BackendPercentage\":0.00,\"IdlePercentage\":86.35,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":624,\"AvgServiceTime\":\"00:05:10\",\"SLA\":86.72,\"DaysWorked\":21,\"LoggedTime\":\"7 day(s) 06:34:03\",\"ServingPercentage\":8.97,\"BackendPercentage\":0.00,\"IdlePercentage\":91.03,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"TicketServed\":257,\"AvgServiceTime\":\"00:03:51\",\"SLA\":96.07,\"DaysWorked\":6,\"LoggedTime\":\"1 day(s) 03:04:36\",\"ServingPercentage\":19.90,\"BackendPercentage\":0.00,\"IdlePercentage\":80.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"mo.khan\",\"AWADOOD1316\",\"LATIFA951\",\"hmurad\",\"MAITA841\",\"m.jan\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"m.muhammed\",\"NOURA\",\"NOURA\",\"USER22\",\"USER25\",\"B.Almarzooqi\",\"edc0774\",\"UMER1024\",\"h.amer\",\"edc0843\",\"HAMDA926\",\"l.hebsi\",\"edc0569\",\"H.AlAeryani\",\"NASER1525\",\"maitha1597\",\"b.alshamsi\",\"S.Muhammd\"],\"TicketServed\":[65,0,0,428,0,470,0,0,0,0,0,572,592,32,0,0,15,0,0,723,0,0,622,159,460,0,0,751,257],\"SLA\":[106.15,0.00,0.00,85.98,0.00,110.64,0.00,0.00,0.00,0.00,0.00,108.57,98.14,1815.63,0.00,0.00,80.00,0.00,0.00,100.00,0.00,0.00,82.80,95.60,77.39,0.00,0.00,91.88,104.67],\"ServingPercentage\":[13.65,0.00,0.00,9.79,0.00,4.93,0.00,0.00,0.00,0.00,0.00,10.12,8.04,32.96,0.00,0.00,0.00,0.00,0.00,17.30,0.00,0.00,24.72,0.00,19.92,0.00,0.00,12.75,19.90],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[86.35,0.00,0.00,90.21,0.00,95.07,0.00,0.00,0.00,0.00,0.00,89.88,91.96,67.04,0.00,0.00,100.00,0.00,0.00,82.70,0.00,0.00,75.28,100.00,80.08,0.00,0.00,87.25,80.10],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 94.206.43.218
9/9/2025 8:42:05 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:42:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:43:04 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:43:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:44:04 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:44:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:45:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:45:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:46:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:46:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:47:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:47:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:48:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:48:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:49:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:49:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:50:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:50:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:51:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:51:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:52:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:52:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:53:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:53:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:54:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:54:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:55:41 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:55:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:56:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:56:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:57:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:57:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:58:05 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:58:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 8:59:36 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 8:59:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:00:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:00:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:01:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:01:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:02:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:02:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:03:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:03:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:04:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:04:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:05:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:05:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:06:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:06:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:07:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 9:07:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 9:21:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135
9/9/2025 9:21:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135
9/9/2025 9:21:51 AM | Request Received getDashboardList=> userId: 72, languageCode:En | Client IP: 5.195.235.135
9/9/2025 9:21:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.135
9/9/2025 9:21:51 AM | Request Received getDashboardList=> userId: 72, languageCode:En | Client IP: 5.195.235.135
9/9/2025 9:21:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.135
9/9/2025 9:21:52 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
9/9/2025 9:21:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
9/9/2025 9:21:53 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
9/9/2025 9:21:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
9/9/2025 9:22:09 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2025-07-01 fto: 2025-07-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
9/9/2025 9:22:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
9/9/2025 9:22:49 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2025-07-01 fto: 2025-07-31 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-Archive Dept Servc|NII-Cashier|NCC-City Cleanliness|NRR-Clemency Requests|NQQ-Corp Parking Reserv|NGG- CREMATION|NMM-Cremations|NDD-Dewatering Service|NEE-Electronic Archive|NLL-Environmental Permit|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|NHH-Notary Services |PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NSS-PUBLIC PARKING SERVI|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NUU-Top Up E Gate|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 31-B | Client IP: 5.195.235.135
9/9/2025 9:23:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"TAHSEEL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Permission\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"IssuedTicketsPerCategory\":1628,\"PercentageIssuedTickets\":30.23,\"ServedTicketsPerCategory\":1601,\"PercentageServedTickets\":30.28,\"AvgWaitTime\":\"00:25:21\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":37.29,\"AvgServiceTime\":\"00:03:11\",\"ServiceSLACount\":1498,\"ServiceSLAPercentage\":93.57,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":26,\"FFTime\":\"12:59:29\",\"MaxFFTime\":\"09:04:08\",\"AvgFFTime\":\"00:03:11\",\"PercentageFFTime\":25.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:53:42\",\"MaxWaitingTime\":\"02:27:22\"},{\"CategoryName\":\"Cremations\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"IssuedTicketsPerCategory\":2855,\"PercentageIssuedTickets\":53.01,\"ServedTicketsPerCategory\":2818,\"PercentageServedTickets\":53.29,\"AvgWaitTime\":\"00:40:00\",\"WaitingSLACount\":585,\"WaitingSLAPercentage\":20.49,\"AvgServiceTime\":\"00:02:54\",\"ServiceSLACount\":2628,\"ServiceSLAPercentage\":93.26,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37,\"FFTime\":\"16:33:00\",\"MaxFFTime\":\"18:58:50\",\"AvgFFTime\":\"00:02:54\",\"PercentageFFTime\":41.60,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:47:15\",\"MaxWaitingTime\":\"02:55:03\"},{\"CategoryName\":\"Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:34:55\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:04\",\"MaxFFTime\":\"00:00:04\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:09:50\",\"MaxWaitingTime\":\"00:55:18\"},{\"CategoryName\":\"Corp Parking Reserv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PUBLIC PARKING SERVI\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture and Park\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Photo\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"00:49:01\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":16.67,\"AvgServiceTime\":\"00:00:16\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:41\",\"MaxFFTime\":\"00:01:39\",\"AvgFFTime\":\"00:00:16\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:54:06\",\"MaxWaitingTime\":\"01:34:09\"},{\"CategoryName\":\"Agriculture Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Permt\",\"IssuedTicketsPerCategory\":603,\"PercentageIssuedTickets\":11.20,\"ServedTicketsPerCategory\":582,\"PercentageServedTickets\":11.01,\"AvgWaitTime\":\"00:22:20\",\"WaitingSLACount\":177,\"WaitingSLAPercentage\":29.35,\"AvgServiceTime\":\"00:08:55\",\"ServiceSLACount\":421,\"ServiceSLAPercentage\":72.34,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":21,\"FFTime\":\"14:34:04\",\"MaxFFTime\":\"18:28:54\",\"AvgFFTime\":\"00:08:55\",\"PercentageFFTime\":26.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:43:59\",\"MaxWaitingTime\":\"02:14:19\"},{\"CategoryName\":\"Sewage Network\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Withdrawl  \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bags Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P CITY CLENNESS\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:06\",\"MaxFFTime\":\"00:00:06\",\"AvgFFTime\":\"00:00:06\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:39\",\"MaxWaitingTime\":\"00:08:39\"},{\"CategoryName\":\"P Sewage Network\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Dewatering Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Electronic Archive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Food Stuff Prmisn\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Notary Pblic Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Publc Parkng Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicles Permissio\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Envrnmental Permit\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:02:26\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:01:00\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:04:02\",\"MaxFFTime\":\"00:04:02\",\"AvgFFTime\":\"00:01:00\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:46\",\"MaxWaitingTime\":\"00:06:50\"},{\"CategoryName\":\"P Cremation\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Permissions\",\"IssuedTicketsPerCategory\":271,\"PercentageIssuedTickets\":5.03,\"ServedTicketsPerCategory\":271,\"PercentageServedTickets\":5.12,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":189,\"WaitingSLAPercentage\":69.74,\"AvgServiceTime\":\"00:04:17\",\"ServiceSLACount\":212,\"ServiceSLAPercentage\":78.23,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"19:22:04\",\"MaxFFTime\":\"07:20:25\",\"AvgFFTime\":\"00:04:17\",\"PercentageFFTime\":5.90,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:09\",\"MaxWaitingTime\":\"01:09:33\"},{\"CategoryName\":\"P Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P VIOLATIONS PAYMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Corprte Prkng Resv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P CLEMENCY REQUEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Top Up EGate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Violation Photo\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Agriculture Servic\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest Control PermT\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:08:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:13:09\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:39:27\",\"MaxFFTime\":\"00:39:27\",\"AvgFFTime\":\"00:13:09\",\"PercentageFFTime\":0.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:02\",\"MaxWaitingTime\":\"00:12:09\"},{\"CategoryName\":\"P Sewage withdrwal\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest CERTIFICATE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Tahseel\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5288 / 5386 (98.18%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:31:48 | SLA: 29.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:43 | SLA: 90.26%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.02%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"TAHSEEL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Permission\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"AverageServiceTimePerCategory\":3.19,\"AverageWaitingTimePerCategory\":25.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cremations\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"AverageServiceTimePerCategory\":2.91,\"AverageWaitingTimePerCategory\":40.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Inspection\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":34.92,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corp Parking Reserv\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PUBLIC PARKING SERVI\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture and Park\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Photo\",\"AverageServiceTimePerCategory\":0.28,\"AverageWaitingTimePerCategory\":49.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Permt\",\"AverageServiceTimePerCategory\":8.92,\"AverageWaitingTimePerCategory\":22.34,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Network\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Withdrawl  \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bags Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P CITY CLENNESS\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":8.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage Network\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Dewatering Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Electronic Archive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Food Stuff Prmisn\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Notary Pblic Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Publc Parkng Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicles Permissio\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Envrnmental Permit\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":2.44,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cremation\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Permissions\",\"AverageServiceTimePerCategory\":4.29,\"AverageWaitingTimePerCategory\":5.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicle Inspection\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P VIOLATIONS PAYMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Corprte Prkng Resv\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P CLEMENCY REQUEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Top Up EGate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Violation Photo\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Agriculture Servic\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest Control PermT\",\"AverageServiceTimePerCategory\":13.15,\"AverageWaitingTimePerCategory\":8.01,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage withdrwal\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest CERTIFICATE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bag Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Tahseel\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
9/9/2025 9:23:13 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2025-07-01 fto: 2025-07-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.135
9/9/2025 9:23:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"C08\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER1\",\"TicketServed\":425,\"AvgServiceTime\":\"00:10:26\",\"SLA\":67.52,\"DaysWorked\":15,\"LoggedTime\":\"7 day(s) 00:33:55\",\"ServingPercentage\":34.95,\"BackendPercentage\":0.00,\"IdlePercentage\":66.42,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER10\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":2,\"LoggedTime\":\"1 day(s) 07:00:49\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER11\",\"TicketServed\":703,\"AvgServiceTime\":\"00:01:03\",\"SLA\":98.40,\"DaysWorked\":11,\"LoggedTime\":\"5 day(s) 03:49:57\",\"ServingPercentage\":9.63,\"BackendPercentage\":0.00,\"IdlePercentage\":91.01,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER12\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER13\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER14\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER15\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER16\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER2\",\"TicketServed\":34,\"AvgServiceTime\":\"00:02:52\",\"SLA\":91.67,\"DaysWorked\":7,\"LoggedTime\":\"5 day(s) 08:53:57\",\"ServingPercentage\":1.54,\"BackendPercentage\":0.00,\"IdlePercentage\":99.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER23\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER24\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER26\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER27\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER28\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER29\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER4\",\"TicketServed\":85,\"AvgServiceTime\":\"00:02:55\",\"SLA\":90.88,\"DaysWorked\":2,\"LoggedTime\":\"1 day(s) 02:56:56\",\"ServingPercentage\":5.86,\"BackendPercentage\":0.00,\"IdlePercentage\":94.14,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER6\",\"TicketServed\":402,\"AvgServiceTime\":\"00:05:24\",\"SLA\":84.58,\"DaysWorked\":7,\"LoggedTime\":\"4 day(s) 14:55:05\",\"ServingPercentage\":32.70,\"BackendPercentage\":0.00,\"IdlePercentage\":67.30,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER7\",\"TicketServed\":2575,\"AvgServiceTime\":\"00:03:33\",\"SLA\":91.61,\"DaysWorked\":19,\"LoggedTime\":\"17 day(s) 07:11:08\",\"ServingPercentage\":36.19,\"BackendPercentage\":0.00,\"IdlePercentage\":81.44,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER8\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER9\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"USER1\",\"USER1\",\"USER2\",\"USER2\",\"USER3\",\"USER4\",\"USER4\",\"USER5\",\"USER6\",\"USER6\",\"USER6\",\"USER7\",\"USER7\",\"USER7\",\"USER8\",\"USER9\",\"USER10\",\"USER11\",\"USER11\",\"USER12\",\"USER13\",\"USER14\",\"USER15\",\"USER16\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"USER22\",\"USER23\",\"USER24\",\"USER25\",\"USER26\",\"USER27\",\"USER28\",\"USER29\",\"3\",\"1\",\"C08\",\"2\"],\"TicketServed\":[0,272,153,25,9,0,19,66,0,78,60,264,1423,438,714,0,0,0,643,60,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,125.37,222.88,396.00,1100.00,0.00,1415.79,407.58,0.00,435.90,566.67,128.79,198.66,645.43,395.94,0.00,0.00,0.00,172.32,1846.67,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,51.78,24.84,3.62,0.14,0.00,0.00,7.03,0.00,37.85,38.22,30.78,40.86,32.21,31.74,0.00,0.00,0.00,13.97,2.53,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,48.22,77.36,98.26,99.86,0.00,100.00,92.97,0.00,62.15,61.78,69.22,72.46,96.90,86.40,0.00,0.00,100.00,86.03,99.16,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
9/9/2025 9:24:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135
9/9/2025 9:24:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135
9/9/2025 9:24:32 AM | Request Received getDashboardList=> userId: 72, languageCode:En | Client IP: 5.195.235.135
9/9/2025 9:24:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.135
9/9/2025 9:24:32 AM | Request Received getDashboardList=> userId: 72, languageCode:En | Client IP: 5.195.235.135
9/9/2025 9:24:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.235.135
9/9/2025 9:24:34 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
9/9/2025 9:24:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
9/9/2025 9:24:45 AM | Request Received getDashboardData=> fid: 31| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
9/9/2025 9:25:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
9/9/2025 9:25:33 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-Archive Dept Servc|NII-Cashier|NCC-City Cleanliness|NRR-Clemency Requests|NQQ-Corp Parking Reserv|NGG- CREMATION|NMM-Cremations|NDD-Dewatering Service|NEE-Electronic Archive|NLL-Environmental Permit|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|NHH-Notary Services |PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NSS-PUBLIC PARKING SERVI|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NUU-Top Up E Gate|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 31-B | Client IP: 5.195.235.135
9/9/2025 9:25:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"TAHSEEL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Permission\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.08,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"IssuedTicketsPerCategory\":1560,\"PercentageIssuedTickets\":32.54,\"ServedTicketsPerCategory\":1558,\"PercentageServedTickets\":33.02,\"AvgWaitTime\":\"00:40:46\",\"WaitingSLACount\":277,\"WaitingSLAPercentage\":17.76,\"AvgServiceTime\":\"00:02:57\",\"ServiceSLACount\":1460,\"ServiceSLAPercentage\":93.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"04:55:43\",\"MaxFFTime\":\"06:13:28\",\"AvgFFTime\":\"00:02:57\",\"PercentageFFTime\":27.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:54:27\",\"MaxWaitingTime\":\"02:43:22\"},{\"CategoryName\":\"Cremations\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"IssuedTicketsPerCategory\":2470,\"PercentageIssuedTickets\":51.52,\"ServedTicketsPerCategory\":2430,\"PercentageServedTickets\":51.49,\"AvgWaitTime\":\"01:05:39\",\"WaitingSLACount\":367,\"WaitingSLAPercentage\":14.86,\"AvgServiceTime\":\"00:03:16\",\"ServiceSLACount\":2223,\"ServiceSLAPercentage\":91.48,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":40,\"FFTime\":\"12:46:46\",\"MaxFFTime\":\"15:58:39\",\"AvgFFTime\":\"00:03:16\",\"PercentageFFTime\":46.75,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:49:45\",\"MaxWaitingTime\":\"04:08:45\"},{\"CategoryName\":\"Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corp Parking Reserv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:55:35\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:04:45\",\"MaxFFTime\":\"00:04:45\",\"AvgFFTime\":\"00:02:22\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:51:11\",\"MaxWaitingTime\":\"01:20:26\"},{\"CategoryName\":\"PUBLIC PARKING SERVI\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture and Park\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Photo\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:58:57\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:49\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:27\",\"MaxFFTime\":\"00:02:27\",\"AvgFFTime\":\"00:00:49\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:56:51\",\"MaxWaitingTime\":\"01:54:10\"},{\"CategoryName\":\"Agriculture Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Permt\",\"IssuedTicketsPerCategory\":459,\"PercentageIssuedTickets\":9.57,\"ServedTicketsPerCategory\":451,\"PercentageServedTickets\":9.56,\"AvgWaitTime\":\"00:29:58\",\"WaitingSLACount\":90,\"WaitingSLAPercentage\":19.61,\"AvgServiceTime\":\"00:06:21\",\"ServiceSLACount\":357,\"ServiceSLAPercentage\":79.16,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8,\"FFTime\":\"23:49:25\",\"MaxFFTime\":\"11:17:49\",\"AvgFFTime\":\"00:06:21\",\"PercentageFFTime\":16.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:18:37\",\"MaxWaitingTime\":\"02:45:28\"},{\"CategoryName\":\"Sewage Network\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Withdrawl  \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bags Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P CITY CLENNESS\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:41:04\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:31\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:31\",\"MaxFFTime\":\"00:00:31\",\"AvgFFTime\":\"00:00:31\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:04\",\"MaxWaitingTime\":\"00:41:04\"},{\"CategoryName\":\"P Sewage Network\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Dewatering Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Electronic Archive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Food Stuff Prmisn\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Notary Pblic Servc\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Publc Parkng Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicles Permissio\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Envrnmental Permit\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:01:33\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:55\",\"MaxFFTime\":\"00:10:55\",\"AvgFFTime\":\"00:01:33\",\"PercentageFFTime\":0.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:36\",\"MaxWaitingTime\":\"00:15:25\"},{\"CategoryName\":\"P Cremation\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Permissions\",\"IssuedTicketsPerCategory\":271,\"PercentageIssuedTickets\":5.65,\"ServedTicketsPerCategory\":266,\"PercentageServedTickets\":5.64,\"AvgWaitTime\":\"00:08:29\",\"WaitingSLACount\":166,\"WaitingSLAPercentage\":61.25,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":180,\"ServiceSLAPercentage\":67.67,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":4,\"FFTime\":\"02:10:10\",\"MaxFFTime\":\"08:27:51\",\"AvgFFTime\":\"00:05:54\",\"PercentageFFTime\":9.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:47:23\",\"MaxWaitingTime\":\"02:28:22\"},{\"CategoryName\":\"P Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P VIOLATIONS PAYMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Corprte Prkng Resv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P CLEMENCY REQUEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Top Up EGate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Violation Photo\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Agriculture Servic\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest Control PermT\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:06:51\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:38\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:38\",\"MaxFFTime\":\"00:00:38\",\"AvgFFTime\":\"00:00:38\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:51\",\"MaxWaitingTime\":\"00:06:51\"},{\"CategoryName\":\"P Sewage withdrwal\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest CERTIFICATE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Tahseel\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4719 / 4794 (98.44%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:50:41 | SLA: 18.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:36 | SLA: 89.70%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.02%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"TAHSEEL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Permission\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"AverageServiceTimePerCategory\":2.96,\"AverageWaitingTimePerCategory\":40.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cremations\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"AverageServiceTimePerCategory\":3.28,\"AverageWaitingTimePerCategory\":65.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Inspection\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corp Parking Reserv\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":55.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PUBLIC PARKING SERVI\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture and Park\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Photo\",\"AverageServiceTimePerCategory\":0.82,\"AverageWaitingTimePerCategory\":58.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Permt\",\"AverageServiceTimePerCategory\":6.36,\"AverageWaitingTimePerCategory\":29.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Network\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Withdrawl  \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bags Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P CITY CLENNESS\",\"AverageServiceTimePerCategory\":0.52,\"AverageWaitingTimePerCategory\":41.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage Network\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Dewatering Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Electronic Archive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Food Stuff Prmisn\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Notary Pblic Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Publc Parkng Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicles Permissio\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Envrnmental Permit\",\"AverageServiceTimePerCategory\":1.56,\"AverageWaitingTimePerCategory\":8.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cremation\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Permissions\",\"AverageServiceTimePerCategory\":5.90,\"AverageWaitingTimePerCategory\":8.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicle Inspection\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P VIOLATIONS PAYMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Corprte Prkng Resv\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P CLEMENCY REQUEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Top Up EGate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Violation Photo\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Agriculture Servic\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest Control PermT\",\"AverageServiceTimePerCategory\":0.63,\"AverageWaitingTimePerCategory\":6.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage withdrwal\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest CERTIFICATE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bag Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Tahseel\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
9/9/2025 9:25:57 AM | Request Received getReportData=> fid: 31| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 31-B | Client IP: 5.195.235.135
9/9/2025 9:26:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"C08\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"user07\",\"TicketServed\":129,\"AvgServiceTime\":\"00:05:04\",\"SLA\":83.72,\"DaysWorked\":2,\"LoggedTime\":\"1 day(s) 12:38:07\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"user08\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:01\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER1\",\"TicketServed\":164,\"AvgServiceTime\":\"00:11:57\",\"SLA\":60.98,\"DaysWorked\":8,\"LoggedTime\":\"3 day(s) 02:50:24\",\"ServingPercentage\":14.68,\"BackendPercentage\":0.00,\"IdlePercentage\":85.32,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER10\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:56\",\"SLA\":80.00,\"DaysWorked\":1,\"LoggedTime\":\"03:35:38\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER11\",\"TicketServed\":391,\"AvgServiceTime\":\"00:01:45\",\"SLA\":96.22,\"DaysWorked\":8,\"LoggedTime\":\"2 day(s) 14:19:05\",\"ServingPercentage\":2.58,\"BackendPercentage\":0.00,\"IdlePercentage\":97.42,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER12\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER13\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER14\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER15\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER16\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER2\",\"TicketServed\":287,\"AvgServiceTime\":\"00:03:09\",\"SLA\":89.55,\"DaysWorked\":16,\"LoggedTime\":\"13 day(s) 06:30:32\",\"ServingPercentage\":2.50,\"BackendPercentage\":0.00,\"IdlePercentage\":97.50,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER23\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER24\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER26\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER27\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER28\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER29\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER4\",\"TicketServed\":319,\"AvgServiceTime\":\"00:03:21\",\"SLA\":88.43,\"DaysWorked\":6,\"LoggedTime\":\"3 day(s) 21:59:14\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER6\",\"TicketServed\":250,\"AvgServiceTime\":\"00:04:24\",\"SLA\":87.11,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 22:14:31\",\"ServingPercentage\":25.43,\"BackendPercentage\":0.00,\"IdlePercentage\":74.57,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER7\",\"TicketServed\":1236,\"AvgServiceTime\":\"00:02:58\",\"SLA\":93.50,\"DaysWorked\":19,\"LoggedTime\":\"13 day(s) 06:08:17\",\"ServingPercentage\":11.27,\"BackendPercentage\":0.00,\"IdlePercentage\":91.95,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER8\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Suburb Inspection Dpt\",\"OperatorName\":\"USER9\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"USER1\",\"USER1\",\"USER1\",\"USER2\",\"USER2\",\"USER3\",\"USER4\",\"USER4\",\"USER5\",\"USER6\",\"USER6\",\"USER7\",\"USER7\",\"USER8\",\"USER9\",\"USER10\",\"USER11\",\"USER12\",\"USER13\",\"USER14\",\"USER15\",\"USER16\",\"USER23\",\"USER24\",\"USER26\",\"USER27\",\"USER28\",\"USER29\",\"3\",\"1\",\"C08\",\"user07\",\"user08\"],\"TicketServed\":[0,117,27,20,160,127,0,319,0,0,181,69,1048,188,0,0,10,391,0,0,0,0,0,0,0,0,0,0,0,0,0,0,129,0],\"SLA\":[0.00,85.47,370.37,500.00,160.63,202.36,0.00,273.04,0.00,0.00,488.95,1282.61,142.65,795.21,0.00,0.00,80.00,130.18,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,83.72,0.00],\"ServingPercentage\":[0.00,0.00,34.05,39.62,0.58,4.73,0.00,0.00,0.00,0.00,19.08,38.75,9.39,22.45,0.00,0.00,0.00,2.58,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,100.00,65.95,60.38,99.42,95.27,0.00,100.00,100.00,0.00,80.92,61.25,90.61,100.00,0.00,0.00,100.00,97.42,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,100.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
9/9/2025 10:17:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.111.112.142
9/9/2025 10:17:49 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.111.112.142
9/9/2025 10:17:51 AM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.111.112.142
9/9/2025 10:17:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.111.112.142
9/9/2025 10:17:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:17:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.111.112.142
9/9/2025 10:17:54 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:17:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.111.112.142
9/9/2025 10:18:03 AM | Request Received onLoginClick=> userName: canada | Client IP: 83.111.112.142
9/9/2025 10:18:03 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"canada","Password":"Candan@123","tokenKey":"FKXMION2MO"} | Client IP: 83.111.112.142
9/9/2025 10:18:17 AM | Request Received onLoginClick=> userName: CUD | Client IP: 83.111.112.142
9/9/2025 10:18:17 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"CUD","Password":"Cud@123","tokenKey":"TBR7UFWZIY"} | Client IP: 83.111.112.142
9/9/2025 10:18:27 AM | Request Received onLoginClick=> userName: giovani | Client IP: 83.111.112.142
9/9/2025 10:18:27 AM | Response Sent => {"Result":"0","UserID":"39","UserRoleID":"2","UserLevelID":"1-R","UserName":"giovani","Password":"8ArnVcopvWwISQ/OPFqBng==","tokenKey":"QZR3ZHSK3W"} | Client IP: 83.111.112.142
9/9/2025 10:18:27 AM | Request Received getUserModuleRights=> branchId:0userId: 39 | Client IP: 83.111.112.142
9/9/2025 10:18:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:18:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.111.112.142
9/9/2025 10:18:31 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:18:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.111.112.142
9/9/2025 10:18:31 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:18:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.111.112.142
9/9/2025 10:18:40 AM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.111.112.142
9/9/2025 10:18:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.111.112.142
9/9/2025 10:18:48 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.111.112.142
9/9/2025 10:18:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.111.112.142
9/9/2025 10:18:59 AM | Request Received getReportData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:SEM-1st Semester Student|RGE-Course Registration|GDD-Graduation Documents|LET-Letters n Transcript|NOP-New Other Payment|NSA-New Other Student|NTP-New Tuition Payment|OPH-Open House|OTH-Others Registration|RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|VIS-VISA and ID Cards|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 83.111.112.142
9/9/2025 10:19:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Graduation Documents\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Letters n Transcript\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Payment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Student\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"New Tuition Payment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Open House\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":12.50,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:01:40\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:45\",\"MaxFFTime\":\"00:01:45\",\"AvgFFTime\":\"00:01:45\",\"PercentageFFTime\":9.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:40\",\"MaxWaitingTime\":\"00:01:40\"},{\"CategoryName\":\"Course Registration\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":37.50,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:16:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:08:29\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:16:59\",\"MaxFFTime\":\"00:15:42\",\"AvgFFTime\":\"00:08:29\",\"PercentageFFTime\":90.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:16\",\"MaxWaitingTime\":\"00:25:13\"},{\"CategoryName\":\"Return Letter Trans\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Other Student\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":12.50,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Plan\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Payme\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"1st Semester Student\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA and ID Cards\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":12.50,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 8 (37.50%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:18 | SLA: 25.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:14 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Graduation Documents\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Letters n Transcript\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Payment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Student\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Tuition Payment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Open House\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":1.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Course Registration\",\"AverageServiceTimePerCategory\":8.49,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Letter Trans\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Other Student\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Plan\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Payme\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"1st Semester Student\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA and ID Cards\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.111.112.142
9/9/2025 10:19:40 AM | Request Received getReportData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 83.111.112.142
9/9/2025 10:19:40 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"CUD\",\"OperatorName\":\"2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:27:08\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"abdalla.khalil\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"AbdelHadi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Ahmed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c15\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c16\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"c22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Faisal\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"ghada.alolabi\",\"TicketServed\":1,\"AvgServiceTime\":\"00:01:45\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"01:28:25\",\"ServingPercentage\":1.98,\"BackendPercentage\":0.00,\"IdlePercentage\":98.02,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"ibrahim.raouf\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"01:19:29\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Jouhar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Kenneth\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Layla\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"01:27:41\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"miar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Mohamed.Khalaf\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Myra\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Olga\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Rachael\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"01:45:18\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Roshan\",\"TicketServed\":2,\"AvgServiceTime\":\"00:08:29\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:28:37\",\"ServingPercentage\":59.35,\"BackendPercentage\":0.00,\"IdlePercentage\":40.65,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Thashrifa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"CUD\",\"OperatorName\":\"Zarha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"Layla\",\"Jouhar\",\"Olga\",\"Roshan\",\"Faisal\",\"Mohamed.Khalaf\",\"Ahmed\",\"Myra\",\"Kenneth\",\"AbdelHadi\",\"Zarha\",\"Thashrifa\",\"Rachael\",\"c15\",\"c16\",\"c17\",\"c18\",\"c19\",\"c20\",\"c21\",\"c22\",\"abdalla.khalil\",\"miar\",\"ghada.alolabi\",\"2\",\"ibrahim.raouf\"],\"TicketServed\":[0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0],\"SLA\":[0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,59.35,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,1.98,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[100.00,0.00,0.00,40.65,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,98.02,100.00,100.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.111.112.142
9/9/2025 10:21:33 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:21:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.111.112.142
9/9/2025 10:21:33 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:21:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 83.111.112.142
9/9/2025 10:21:33 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.111.112.142
9/9/2025 10:21:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.111.112.142
9/9/2025 10:21:39 AM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.111.112.142
9/9/2025 10:21:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.111.112.142
9/9/2025 10:22:21 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.111.112.142
9/9/2025 10:22:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.111.112.142
9/9/2025 10:22:30 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-08-10 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.111.112.142
9/9/2025 10:23:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.111.112.142
9/9/2025 10:23:38 AM | Request Received getReportData=> fid: 109| ftype:  ffrom: 2025-08-10 fto: 2025-09-08 fOtherParameters: category:SEM-1st Semester Student|RGE-Course Registration|GDD-Graduation Documents|LET-Letters n Transcript|NOP-New Other Payment|NSA-New Other Student|NTP-New Tuition Payment|OPH-Open House|OTH-Others Registration|RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|VIS-VISA and ID Cards|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 83.111.112.142
9/9/2025 10:24:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Graduation Documents\",\"IssuedTicketsPerCategory\":83,\"PercentageIssuedTickets\":1.41,\"ServedTicketsPerCategory\":54,\"PercentageServedTickets\":1.11,\"AvgWaitTime\":\"00:21:34\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":21.69,\"AvgServiceTime\":\"00:08:52\",\"ServiceSLACount\":54,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.36,\"UnqualifiedTickets\":8,\"FFTime\":\"07:58:57\",\"MaxFFTime\":\"04:39:15\",\"AvgFFTime\":\"00:08:52\",\"PercentageFFTime\":1.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:58:18\",\"MaxWaitingTime\":\"02:28:07\"},{\"CategoryName\":\"Letters n Transcript\",\"IssuedTicketsPerCategory\":84,\"PercentageIssuedTickets\":1.42,\"ServedTicketsPerCategory\":78,\"PercentageServedTickets\":1.60,\"AvgWaitTime\":\"00:22:22\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":34.52,\"AvgServiceTime\":\"00:09:08\",\"ServiceSLACount\":78,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6,\"FFTime\":\"11:52:32\",\"MaxFFTime\":\"05:56:44\",\"AvgFFTime\":\"00:09:08\",\"PercentageFFTime\":1.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:04:55\",\"MaxWaitingTime\":\"01:43:55\"},{\"CategoryName\":\"New Other Payment\",\"IssuedTicketsPerCategory\":135,\"PercentageIssuedTickets\":2.29,\"ServedTicketsPerCategory\":126,\"PercentageServedTickets\":2.59,\"AvgWaitTime\":\"00:08:14\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":51.11,\"AvgServiceTime\":\"00:07:15\",\"ServiceSLACount\":126,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.14,\"UnqualifiedTickets\":1,\"FFTime\":\"15:15:10\",\"MaxFFTime\":\"05:54:02\",\"AvgFFTime\":\"00:07:15\",\"PercentageFFTime\":2.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:24:38\",\"MaxWaitingTime\":\"00:47:37\"},{\"CategoryName\":\"New Other Student\",\"IssuedTicketsPerCategory\":196,\"PercentageIssuedTickets\":3.32,\"ServedTicketsPerCategory\":167,\"PercentageServedTickets\":3.43,\"AvgWaitTime\":\"00:06:57\",\"WaitingSLACount\":104,\"WaitingSLAPercentage\":53.06,\"AvgServiceTime\":\"00:03:35\",\"ServiceSLACount\":167,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":29,\"PercentageNoShowTickets\":0.49,\"UnqualifiedTickets\":0,\"FFTime\":\"10:00:49\",\"MaxFFTime\":\"03:07:33\",\"AvgFFTime\":\"00:03:35\",\"PercentageFFTime\":1.47,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:44:25\",\"MaxWaitingTime\":\"01:15:17\"},{\"CategoryName\":\"New Tuition Payment\",\"IssuedTicketsPerCategory\":338,\"PercentageIssuedTickets\":5.72,\"ServedTicketsPerCategory\":313,\"PercentageServedTickets\":6.43,\"AvgWaitTime\":\"00:06:35\",\"WaitingSLACount\":188,\"WaitingSLAPercentage\":55.62,\"AvgServiceTime\":\"00:09:56\",\"ServiceSLACount\":312,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":15,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":10,\"FFTime\":\"03:53:14\",\"MaxFFTime\":\"10:21:19\",\"AvgFFTime\":\"00:09:56\",\"PercentageFFTime\":7.62,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:02:54\",\"MaxWaitingTime\":\"00:44:44\"},{\"CategoryName\":\"Open House\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"IssuedTicketsPerCategory\":510,\"PercentageIssuedTickets\":8.63,\"ServedTicketsPerCategory\":274,\"PercentageServedTickets\":5.63,\"AvgWaitTime\":\"00:31:07\",\"WaitingSLACount\":76,\"WaitingSLAPercentage\":14.90,\"AvgServiceTime\":\"00:08:07\",\"ServiceSLACount\":272,\"ServiceSLAPercentage\":99.27,\"NoShowTickets\":211,\"PercentageNoShowTickets\":3.57,\"UnqualifiedTickets\":25,\"FFTime\":\"13:07:08\",\"MaxFFTime\":\"12:15:56\",\"AvgFFTime\":\"00:08:07\",\"PercentageFFTime\":5.45,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:37:43\",\"MaxWaitingTime\":\"02:01:39\"},{\"CategoryName\":\"Course Registration\",\"IssuedTicketsPerCategory\":2069,\"PercentageIssuedTickets\":35.03,\"ServedTicketsPerCategory\":1639,\"PercentageServedTickets\":33.66,\"AvgWaitTime\":\"00:27:03\",\"WaitingSLACount\":511,\"WaitingSLAPercentage\":24.70,\"AvgServiceTime\":\"00:08:30\",\"ServiceSLACount\":1626,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":351,\"PercentageNoShowTickets\":5.94,\"UnqualifiedTickets\":79,\"FFTime\":\"16:11:26\",\"MaxFFTime\":\"06:16:15\",\"AvgFFTime\":\"00:08:30\",\"PercentageFFTime\":34.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:21:28\",\"MaxWaitingTime\":\"02:30:25\"},{\"CategoryName\":\"Return Letter Trans\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":1.20,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":1.25,\"AvgWaitTime\":\"00:08:04\",\"WaitingSLACount\":33,\"WaitingSLAPercentage\":46.48,\"AvgServiceTime\":\"00:08:04\",\"ServiceSLACount\":59,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":1,\"FFTime\":\"08:12:27\",\"MaxFFTime\":\"05:58:40\",\"AvgFFTime\":\"00:08:04\",\"PercentageFFTime\":1.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:24:45\",\"MaxWaitingTime\":\"00:44:30\"},{\"CategoryName\":\"Return Other Student\",\"IssuedTicketsPerCategory\":435,\"PercentageIssuedTickets\":7.36,\"ServedTicketsPerCategory\":384,\"PercentageServedTickets\":7.89,\"AvgWaitTime\":\"00:07:36\",\"WaitingSLACount\":225,\"WaitingSLAPercentage\":51.72,\"AvgServiceTime\":\"00:05:51\",\"ServiceSLACount\":382,\"ServiceSLAPercentage\":99.48,\"NoShowTickets\":44,\"PercentageNoShowTickets\":0.74,\"UnqualifiedTickets\":7,\"FFTime\":\"13:27:32\",\"MaxFFTime\":\"11:17:52\",\"AvgFFTime\":\"00:05:51\",\"PercentageFFTime\":5.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:15:36\",\"MaxWaitingTime\":\"01:19:42\"},{\"CategoryName\":\"Return Tuition Plan\",\"IssuedTicketsPerCategory\":512,\"PercentageIssuedTickets\":8.67,\"ServedTicketsPerCategory\":456,\"PercentageServedTickets\":9.37,\"AvgWaitTime\":\"00:08:18\",\"WaitingSLACount\":252,\"WaitingSLAPercentage\":49.22,\"AvgServiceTime\":\"00:10:49\",\"ServiceSLACount\":454,\"ServiceSLAPercentage\":99.56,\"NoShowTickets\":45,\"PercentageNoShowTickets\":0.76,\"UnqualifiedTickets\":11,\"FFTime\":\"10:16:26\",\"MaxFFTime\":\"13:33:16\",\"AvgFFTime\":\"00:10:49\",\"PercentageFFTime\":12.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:24:24\",\"MaxWaitingTime\":\"01:47:03\"},{\"CategoryName\":\"Return Tuition Payme\",\"IssuedTicketsPerCategory\":741,\"PercentageIssuedTickets\":12.54,\"ServedTicketsPerCategory\":682,\"PercentageServedTickets\":14.01,\"AvgWaitTime\":\"00:08:17\",\"WaitingSLACount\":389,\"WaitingSLAPercentage\":52.50,\"AvgServiceTime\":\"00:07:31\",\"ServiceSLACount\":679,\"ServiceSLAPercentage\":99.56,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":8,\"FFTime\":\"13:35:24\",\"MaxFFTime\":\"17:38:08\",\"AvgFFTime\":\"00:07:31\",\"PercentageFFTime\":12.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:12:56\",\"MaxWaitingTime\":\"00:59:55\"},{\"CategoryName\":\"1st Semester Student\",\"IssuedTicketsPerCategory\":618,\"PercentageIssuedTickets\":10.46,\"ServedTicketsPerCategory\":555,\"PercentageServedTickets\":11.40,\"AvgWaitTime\":\"00:39:46\",\"WaitingSLACount\":102,\"WaitingSLAPercentage\":16.50,\"AvgServiceTime\":\"00:10:20\",\"ServiceSLACount\":549,\"ServiceSLAPercentage\":98.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":12,\"FFTime\":\"23:43:47\",\"MaxFFTime\":\"20:54:56\",\"AvgFFTime\":\"00:10:20\",\"PercentageFFTime\":14.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:38:55\",\"MaxWaitingTime\":\"03:09:40\"},{\"CategoryName\":\"VISA and ID Cards\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":1.95,\"ServedTicketsPerCategory\":80,\"PercentageServedTickets\":1.64,\"AvgWaitTime\":\"01:07:06\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":3.48,\"AvgServiceTime\":\"00:04:03\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":35,\"FFTime\":\"05:24:10\",\"MaxFFTime\":\"03:00:05\",\"AvgFFTime\":\"00:04:03\",\"PercentageFFTime\":0.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:28:16\",\"MaxWaitingTime\":\"04:55:35\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4869 / 5907 (82.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:21:07 | SLA: 33.86%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:23 | SLA: 99.36%\"},{\"colName\":\"No Show\",\"colValue\":\"835 (14.14%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Graduation Documents\",\"AverageServiceTimePerCategory\":8.87,\"AverageWaitingTimePerCategory\":21.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Letters n Transcript\",\"AverageServiceTimePerCategory\":9.14,\"AverageWaitingTimePerCategory\":22.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Payment\",\"AverageServiceTimePerCategory\":7.26,\"AverageWaitingTimePerCategory\":8.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Student\",\"AverageServiceTimePerCategory\":3.60,\"AverageWaitingTimePerCategory\":6.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Tuition Payment\",\"AverageServiceTimePerCategory\":9.95,\"AverageWaitingTimePerCategory\":6.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Open House\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"AverageServiceTimePerCategory\":8.13,\"AverageWaitingTimePerCategory\":31.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Course Registration\",\"AverageServiceTimePerCategory\":8.50,\"AverageWaitingTimePerCategory\":27.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Letter Trans\",\"AverageServiceTimePerCategory\":8.07,\"AverageWaitingTimePerCategory\":8.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Other Student\",\"AverageServiceTimePerCategory\":5.85,\"AverageWaitingTimePerCategory\":7.61,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Plan\",\"AverageServiceTimePerCategory\":10.83,\"AverageWaitingTimePerCategory\":8.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Payme\",\"AverageServiceTimePerCategory\":7.53,\"AverageWaitingTimePerCategory\":8.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"1st Semester Student\",\"AverageServiceTimePerCategory\":10.35,\"AverageWaitingTimePerCategory\":39.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA and ID Cards\",\"AverageServiceTimePerCategory\":4.05,\"AverageWaitingTimePerCategory\":67.10,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.111.112.142
9/9/2025 10:25:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:25:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.133
9/9/2025 10:25:22 AM | Request Received onLoginClick=> userName: shjmun | Client IP: 5.195.235.133
9/9/2025 10:25:22 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"3","UserLevelID":"13-R","UserName":"shjmun","Password":"JHSRdAxE8Kw=","tokenKey":"TDUE5X1GP7"} | Client IP: 5.195.235.133
9/9/2025 10:25:22 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 5.195.235.133
9/9/2025 10:25:24 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:25:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:25:24 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:25:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:25:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:25:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.133
9/9/2025 10:25:26 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
9/9/2025 10:25:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:25:30 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
9/9/2025 10:25:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:28:00 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:28:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:28:00 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:28:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.133
9/9/2025 10:28:00 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:28:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:28:05 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
9/9/2025 10:28:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:28:06 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.133
9/9/2025 10:28:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:28:17 AM | Request Received getReportData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|CLR-Attestation Clear|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|ENV-Environment Control|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FOD-Food Control|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MED-Medical Fitness|MOD-Modify Tendency |MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|REN-Rental Disputes|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SLK-Salik|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|SUP-Support Services|MHH-TAHSEEL|TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|WAS-Waste Managment|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.133
9/9/2025 10:28:17 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"BLOOD COLLECTION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"BUILDING PERMIT SERV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Construction Project\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Calculating Fees for\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Attestation Clear\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Classification Coeff\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Control Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DIRECTOR GENERAL SER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DRAINAGE NOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DOCTOR\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dubai Trade CSE Secu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Auctions\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Post\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Engineering Permits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Environment Control\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees Calculation\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FINANCE DEPARTMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Follow Cases\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Control\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"HUMAN RESOURCE DPT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Insurance Refund\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Immigration Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Maintenance Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN COUNCIL LAND APP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN COUNCIL DISPUTE \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Medical Fitness\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TAHSEEL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Modify Tendency \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN PROPERTY LEASE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Manpower Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"ARAMEX\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female Lease\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female Rental\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL CONTRACT EDITING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL CITIZEN SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Urgent Lease\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.71,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":1.12,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:28\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:57\",\"MaxFFTime\":\"00:02:18\",\"AvgFFTime\":\"00:01:28\",\"PercentageFFTime\":0.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:29\",\"MaxWaitingTime\":\"00:02:55\"},{\"CategoryName\":\"Customer Services\",\"IssuedTicketsPerCategory\":20,\"PercentageIssuedTickets\":7.07,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":10.11,\"AvgWaitTime\":\"01:00:46\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":5.00,\"AvgServiceTime\":\"00:04:41\",\"ServiceSLACount\":17,\"ServiceSLAPercentage\":94.44,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:24:24\",\"MaxFFTime\":\"00:10:32\",\"AvgFFTime\":\"00:04:41\",\"PercentageFFTime\":8.91,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:13:54\",\"MaxWaitingTime\":\"01:50:15\"},{\"CategoryName\":\"Dewatering Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Urgent Rental\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Execution Settlement\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":8.13,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":23,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Lease\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.35,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.56,\"AvgWaitTime\":\"00:06:45\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:35:06\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:35:06\",\"MaxFFTime\":\"00:35:06\",\"AvgFFTime\":\"00:35:06\",\"PercentageFFTime\":3.71,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:45\",\"MaxWaitingTime\":\"00:06:45\"},{\"CategoryName\":\"Bailiff\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Rental\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"POD Lease\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RDR DEPOSIT REC CHEQ\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Inquires\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":4.95,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":7.87,\"AvgWaitTime\":\"00:05:59\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:07:33\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:45:49\",\"MaxFFTime\":\"00:36:55\",\"AvgFFTime\":\"00:07:33\",\"PercentageFFTime\":11.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:23:54\",\"MaxWaitingTime\":\"00:18:26\"},{\"CategoryName\":\"POD Rental\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Rectificat\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Ratification Lease\",\"IssuedTicketsPerCategory\":40,\"PercentageIssuedTickets\":14.13,\"ServedTicketsPerCategory\":32,\"PercentageServedTickets\":17.98,\"AvgWaitTime\":\"00:06:27\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":62.50,\"AvgServiceTime\":\"00:08:39\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":62.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8,\"FFTime\":\"04:37:00\",\"MaxFFTime\":\"00:35:16\",\"AvgFFTime\":\"00:08:39\",\"PercentageFFTime\":29.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:26:30\",\"MaxWaitingTime\":\"00:19:43\"},{\"CategoryName\":\"Vehicle Permission\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"IssuedTicketsPerCategory\":45,\"PercentageIssuedTickets\":15.90,\"ServedTicketsPerCategory\":37,\"PercentageServedTickets\":20.79,\"AvgWaitTime\":\"00:08:18\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":55.56,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8,\"FFTime\":\"02:00:18\",\"MaxFFTime\":\"00:09:12\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":12.71,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:07:42\",\"MaxWaitingTime\":\"00:20:59\"},{\"CategoryName\":\"Owner\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental Contract\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":4.59,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":5.06,\"AvgWaitTime\":\"00:11:50\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":38.46,\"AvgServiceTime\":\"00:06:44\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":77.78,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"01:00:43\",\"MaxFFTime\":\"00:13:44\",\"AvgFFTime\":\"00:06:44\",\"PercentageFFTime\":6.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:46:34\",\"MaxWaitingTime\":\"00:30:28\"},{\"CategoryName\":\"Cremations\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL URGENT SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"IssuedTicketsPerCategory\":83,\"PercentageIssuedTickets\":29.33,\"ServedTicketsPerCategory\":24,\"PercentageServedTickets\":13.48,\"AvgWaitTime\":\"00:36:48\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":12.05,\"AvgServiceTime\":\"00:06:50\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":79.17,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":59,\"FFTime\":\"02:44:10\",\"MaxFFTime\":\"00:50:55\",\"AvgFFTime\":\"00:06:50\",\"PercentageFFTime\":17.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:43:31\",\"MaxWaitingTime\":\"01:46:29\"},{\"CategoryName\":\"Rental deposit\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":5.30,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":8.43,\"AvgWaitTime\":\"00:05:06\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:38:26\",\"MaxFFTime\":\"00:07:07\",\"AvgFFTime\":\"00:02:33\",\"PercentageFFTime\":4.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:16:40\",\"MaxWaitingTime\":\"00:20:17\"},{\"CategoryName\":\"ROL UAE HANDICAPPED\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TASHEEL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corp Parking Reserv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXECUTN SEC HANDICAP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PUBLIC PARKING SERVI\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture and Park\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Photo\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Permt\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":5.65,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":8.43,\"AvgWaitTime\":\"00:41:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":86.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:41:00\",\"MaxFFTime\":\"00:21:39\",\"AvgFFTime\":\"00:02:44\",\"PercentageFFTime\":4.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:24:19\",\"MaxWaitingTime\":\"00:57:50\"},{\"CategoryName\":\"Sewage Network\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Withdrawl  \",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR ADVERTISING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR COMM ADS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR NON COMM ADS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR VEHICLE ADS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bags Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P CITY CLENNESS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage Network\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Dewatering Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Electronic Archive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PAYMENTS ENQUIRY\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Food Stuff Prmisn\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Notary Pblic Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cashier\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Publc Parkng Servc\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicles Permissio\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Envrnmental Permit\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cremation\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Permissions\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.41,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":2.25,\"AvgWaitTime\":\"00:13:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:01:58\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:52\",\"MaxFFTime\":\"00:03:45\",\"AvgFFTime\":\"00:01:58\",\"PercentageFFTime\":0.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:53:02\",\"MaxWaitingTime\":\"00:36:38\"},{\"CategoryName\":\"P Vehicle Inspection\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P VIOLATIONS PAYMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Corprte Prkng Resv\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Public Parking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P CLEMENCY REQUEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CORPORATE COMMUNICAT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Public Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Top Up EGate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Violation Photo\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Agriculture Servic\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest Control PermT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage withdrwal\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest CERTIFICATE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bag Sale\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Customer Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental Disputes\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RENT REGULATION DPT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental Resolution Dp\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Tahseel\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Maintenance\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Control Servi\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Salik\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Engineering\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Support Services\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":2.47,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":3.93,\"AvgWaitTime\":\"00:42:21\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:01:17\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:08:59\",\"MaxFFTime\":\"00:03:46\",\"AvgFFTime\":\"00:01:17\",\"PercentageFFTime\":0.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:56:28\",\"MaxWaitingTime\":\"01:52:12\"},{\"CategoryName\":\"TAHSEEL RECHARGE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TENANCY CONTRACT ATT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TAHSEEL CARDS SER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Vaccination\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Waste Managment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"XRAY\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"178 / 283 (62.90%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:21:02 | SLA: 33.22%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:19 | SLA: 84.83%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"BLOOD COLLECTION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"BUILDING PERMIT SERV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Construction Project\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Calculating Fees for\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Attestation Clear\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Classification Coeff\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Control Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DIRECTOR GENERAL SER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DRAINAGE NOC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DOCTOR\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dubai Trade CSE Secu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Auctions\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Post\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Engineering Permits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Environment Control\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees Calculation\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FINANCE DEPARTMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Follow Cases\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Control\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"HUMAN RESOURCE DPT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Insurance Refund\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Immigration Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Maintenance Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN COUNCIL LAND APP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN COUNCIL DISPUTE \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Medical Fitness\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TAHSEEL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Modify Tendency \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN PROPERTY LEASE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manpower Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ARAMEX\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Archive Dept Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female Lease\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Certifi\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female Rental\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Garbage Bag Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL CONTRACT EDITING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"City Cleanliness\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL CITIZEN SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Urgent Lease\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":2.74,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Customer Services\",\"AverageServiceTimePerCategory\":4.69,\"AverageWaitingTimePerCategory\":60.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dewatering Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Urgent Rental\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Electronic Archive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Execution Settlement\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Lease\",\"AverageServiceTimePerCategory\":35.10,\"AverageWaitingTimePerCategory\":6.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Bailiff\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Stuff Permit\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Rental\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" CREMATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Notary Services \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"POD Lease\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RDR DEPOSIT REC CHEQ\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Inquires\",\"AverageServiceTimePerCategory\":7.56,\"AverageWaitingTimePerCategory\":5.99,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"POD Rental\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Suburb Parkng Srvces\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Rectificat\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ratification Lease\",\"AverageServiceTimePerCategory\":8.66,\"AverageWaitingTimePerCategory\":6.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Permission\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Environmental Permit\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":8.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Owner\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental Contract\",\"AverageServiceTimePerCategory\":6.75,\"AverageWaitingTimePerCategory\":11.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cremations\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL URGENT SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Permissions\",\"AverageServiceTimePerCategory\":6.84,\"AverageWaitingTimePerCategory\":36.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental deposit\",\"AverageServiceTimePerCategory\":2.56,\"AverageWaitingTimePerCategory\":5.11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ROL UAE HANDICAPPED\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vehicle Inspection\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TASHEEL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Payments\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corp Parking Reserv\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXECUTN SEC HANDICAP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clemency Requests\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PUBLIC PARKING SERVI\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture and Park\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Violation Photo\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Agriculture Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pest Control Permt\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":41.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Network\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Sewage Withdrawl  \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR ADVERTISING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR COMM ADS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR NON COMM ADS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"OUTDOOR VEHICLE ADS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bags Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P CITY CLENNESS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage Network\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Dewatering Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Electronic Archive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PAYMENTS ENQUIRY\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Food Stuff Prmisn\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Notary Pblic Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Publc Parkng Servc\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicles Permissio\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Envrnmental Permit\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Cremation\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Permissions\",\"AverageServiceTimePerCategory\":1.97,\"AverageWaitingTimePerCategory\":13.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Vehicle Inspection\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P VIOLATIONS PAYMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Corprte Prkng Resv\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Public Parking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P CLEMENCY REQUEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CORPORATE COMMUNICAT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Public Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Top Up EGate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Violation Photo\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Agriculture Servic\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest Control PermT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Sewage withdrwal\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Pest CERTIFICATE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Garbage Bag Sale\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Customer Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental Disputes\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RENT REGULATION DPT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Rental Resolution Dp\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Tahseel\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Maintenance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Control Servi\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Salik\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Senior Engineering\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Support Services\",\"AverageServiceTimePerCategory\":1.28,\"AverageWaitingTimePerCategory\":42.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TAHSEEL RECHARGE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TENANCY CONTRACT ATT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TAHSEEL CARDS SER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Vaccination\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Waste Managment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"XRAY\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.133
9/9/2025 10:28:31 AM | Request Received getUserModuleRights=> branchId:128userId: 27 | Client IP: 5.195.235.133
9/9/2025 10:29:00 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.133
9/9/2025 10:29:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:29:13 AM | Request Received getReportData=> fid: 109| ftype:  ffrom: 2025-08-27 fto: 2025-08-27 fOtherParameters: category:SEM-1st Semester Student|RGE-Course Registration|GDD-Graduation Documents|LET-Letters n Transcript|NOP-New Other Payment|NSA-New Other Student|NTP-New Tuition Payment|OPH-Open House|OTH-Others Registration|RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|VIS-VISA and ID Cards|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 83.111.112.142
9/9/2025 10:29:27 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:29:27 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:29:27 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.235.133
9/9/2025 10:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:29:38 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Graduation Documents\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:35:18\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:18\",\"MaxWaitingTime\":\"00:35:18\"},{\"CategoryName\":\"Letters n Transcript\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.76,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.90,\"AvgWaitTime\":\"00:37:19\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:20\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:21:23\",\"MaxFFTime\":\"00:19:32\",\"AvgFFTime\":\"00:05:20\",\"PercentageFFTime\":0.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:29:18\",\"MaxWaitingTime\":\"00:46:16\"},{\"CategoryName\":\"New Other Payment\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.95,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":1.12,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:11:02\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:55:12\",\"MaxFFTime\":\"00:23:04\",\"AvgFFTime\":\"00:11:02\",\"PercentageFFTime\":1.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:14:00\",\"MaxWaitingTime\":\"00:05:24\"},{\"CategoryName\":\"New Other Student\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":2.10,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":2.24,\"AvgWaitTime\":\"00:06:01\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":45.45,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":0,\"FFTime\":\"00:28:40\",\"MaxFFTime\":\"00:07:36\",\"AvgFFTime\":\"00:02:52\",\"PercentageFFTime\":0.93,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:06:11\",\"MaxWaitingTime\":\"00:14:46\"},{\"CategoryName\":\"New Tuition Payment\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":3.43,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":4.04,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:08:15\",\"ServiceSLACount\":18,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:28:37\",\"MaxFFTime\":\"00:20:54\",\"AvgFFTime\":\"00:08:15\",\"PercentageFFTime\":4.81,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:50:41\",\"MaxWaitingTime\":\"00:12:28\"},{\"CategoryName\":\"Open House\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"IssuedTicketsPerCategory\":52,\"PercentageIssuedTickets\":9.90,\"ServedTicketsPerCategory\":30,\"PercentageServedTickets\":6.73,\"AvgWaitTime\":\"00:33:11\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":5.77,\"AvgServiceTime\":\"00:08:26\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":4.19,\"UnqualifiedTickets\":0,\"FFTime\":\"04:13:12\",\"MaxFFTime\":\"00:59:40\",\"AvgFFTime\":\"00:08:26\",\"PercentageFFTime\":8.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:45:48\",\"MaxWaitingTime\":\"01:02:29\"},{\"CategoryName\":\"Course Registration\",\"IssuedTicketsPerCategory\":204,\"PercentageIssuedTickets\":38.86,\"ServedTicketsPerCategory\":171,\"PercentageServedTickets\":38.34,\"AvgWaitTime\":\"00:28:12\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":12.25,\"AvgServiceTime\":\"00:06:14\",\"ServiceSLACount\":171,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":29,\"PercentageNoShowTickets\":5.52,\"UnqualifiedTickets\":4,\"FFTime\":\"17:48:10\",\"MaxFFTime\":\"01:03:13\",\"AvgFFTime\":\"00:06:14\",\"PercentageFFTime\":34.60,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:03:10\",\"MaxWaitingTime\":\"00:46:13\"},{\"CategoryName\":\"Return Letter Trans\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":1.14,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.90,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:03:22\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.38,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:29\",\"MaxFFTime\":\"00:08:47\",\"AvgFFTime\":\"00:03:22\",\"PercentageFFTime\":0.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:15\",\"MaxWaitingTime\":\"00:13:32\"},{\"CategoryName\":\"Return Other Student\",\"IssuedTicketsPerCategory\":31,\"PercentageIssuedTickets\":5.90,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":5.83,\"AvgWaitTime\":\"00:03:38\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":67.74,\"AvgServiceTime\":\"00:05:36\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.95,\"UnqualifiedTickets\":0,\"FFTime\":\"02:25:52\",\"MaxFFTime\":\"00:46:26\",\"AvgFFTime\":\"00:05:36\",\"PercentageFFTime\":4.72,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:53:05\",\"MaxWaitingTime\":\"00:14:13\"},{\"CategoryName\":\"Return Tuition Plan\",\"IssuedTicketsPerCategory\":55,\"PercentageIssuedTickets\":10.48,\"ServedTicketsPerCategory\":49,\"PercentageServedTickets\":10.99,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":34,\"WaitingSLAPercentage\":61.82,\"AvgServiceTime\":\"00:09:34\",\"ServiceSLACount\":49,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":1.14,\"UnqualifiedTickets\":0,\"FFTime\":\"07:49:01\",\"MaxFFTime\":\"00:48:44\",\"AvgFFTime\":\"00:09:34\",\"PercentageFFTime\":15.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:23:02\",\"MaxWaitingTime\":\"00:16:10\"},{\"CategoryName\":\"Return Tuition Payme\",\"IssuedTicketsPerCategory\":70,\"PercentageIssuedTickets\":13.33,\"ServedTicketsPerCategory\":66,\"PercentageServedTickets\":14.80,\"AvgWaitTime\":\"00:03:47\",\"WaitingSLACount\":51,\"WaitingSLAPercentage\":72.86,\"AvgServiceTime\":\"00:06:44\",\"ServiceSLACount\":66,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.76,\"UnqualifiedTickets\":0,\"FFTime\":\"07:25:23\",\"MaxFFTime\":\"00:32:04\",\"AvgFFTime\":\"00:06:44\",\"PercentageFFTime\":14.43,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:25:13\",\"MaxWaitingTime\":\"00:15:38\"},{\"CategoryName\":\"1st Semester Student\",\"IssuedTicketsPerCategory\":62,\"PercentageIssuedTickets\":11.81,\"ServedTicketsPerCategory\":57,\"PercentageServedTickets\":12.78,\"AvgWaitTime\":\"00:22:46\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":35.48,\"AvgServiceTime\":\"00:07:30\",\"ServiceSLACount\":57,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.95,\"UnqualifiedTickets\":0,\"FFTime\":\"07:07:33\",\"MaxFFTime\":\"00:57:08\",\"AvgFFTime\":\"00:07:30\",\"PercentageFFTime\":13.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:31:53\",\"MaxWaitingTime\":\"01:02:01\"},{\"CategoryName\":\"VISA and ID Cards\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":1.14,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.35,\"AvgWaitTime\":\"01:00:47\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:56\",\"MaxFFTime\":\"00:07:45\",\"AvgFFTime\":\"00:01:49\",\"PercentageFFTime\":0.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:04:42\",\"MaxWaitingTime\":\"01:50:17\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"446 / 525 (84.95%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:19:27 | SLA: 34.86%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:55 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"75 (14.29%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Graduation Documents\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":35.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Letters n Transcript\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":37.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Payment\",\"AverageServiceTimePerCategory\":11.04,\"AverageWaitingTimePerCategory\":2.80,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Student\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":6.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Tuition Payment\",\"AverageServiceTimePerCategory\":8.26,\"AverageWaitingTimePerCategory\":2.82,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Open House\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"AverageServiceTimePerCategory\":8.44,\"AverageWaitingTimePerCategory\":33.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Course Registration\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":28.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Letter Trans\",\"AverageServiceTimePerCategory\":3.37,\"AverageWaitingTimePerCategory\":5.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Other Student\",\"AverageServiceTimePerCategory\":5.61,\"AverageWaitingTimePerCategory\":3.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Plan\",\"AverageServiceTimePerCategory\":9.57,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Payme\",\"AverageServiceTimePerCategory\":6.75,\"AverageWaitingTimePerCategory\":3.79,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"1st Semester Student\",\"AverageServiceTimePerCategory\":7.50,\"AverageWaitingTimePerCategory\":22.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA and ID Cards\",\"AverageServiceTimePerCategory\":1.82,\"AverageWaitingTimePerCategory\":60.78,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.111.112.142
9/9/2025 10:29:57 AM | Request Received getDashboardDetail=> dashboardId: 125 | Client IP: 5.195.235.133
9/9/2025 10:29:57 AM | Response Sent => Data returned of dashboardId:125 | Client IP: 5.195.235.133
9/9/2025 10:29:58 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:29:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:30:00 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: waiting-component|categories-component| | Client IP: 5.195.235.133
9/9/2025 10:30:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:30:07 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.133
9/9/2025 10:30:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.133
9/9/2025 10:30:08 AM | Request Received getDashboardData=> fid: 28|29|30|31|32|44|46|128| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.235.133
9/9/2025 10:30:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.133
9/9/2025 10:30:18 AM | Request Received getUserModuleRights=> branchId:128userId: 27 | Client IP: 5.195.235.133
9/9/2025 10:36:32 AM | Request Received getReportData=> fid: 109| ftype:  ffrom: 2025-09-01 fto: 2025-09-01 fOtherParameters: category:SEM-1st Semester Student|RGE-Course Registration|GDD-Graduation Documents|LET-Letters n Transcript|NOP-New Other Payment|NSA-New Other Student|NTP-New Tuition Payment|OPH-Open House|OTH-Others Registration|RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|VIS-VISA and ID Cards|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 83.111.112.142
9/9/2025 10:36:59 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Graduation Documents\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":1.13,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.95,\"AvgWaitTime\":\"00:14:28\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:07:58\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:31:52\",\"MaxFFTime\":\"00:18:30\",\"AvgFFTime\":\"00:07:58\",\"PercentageFFTime\":0.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:57:55\",\"MaxWaitingTime\":\"00:20:06\"},{\"CategoryName\":\"Letters n Transcript\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.94,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:41:43\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:10:32\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:31:36\",\"MaxFFTime\":\"00:25:12\",\"AvgFFTime\":\"00:10:32\",\"PercentageFFTime\":0.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:05:11\",\"MaxWaitingTime\":\"01:27:50\"},{\"CategoryName\":\"New Other Payment\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":2.82,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":3.33,\"AvgWaitTime\":\"00:14:16\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":20.00,\"AvgServiceTime\":\"00:08:59\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":0,\"FFTime\":\"02:05:57\",\"MaxFFTime\":\"00:55:25\",\"AvgFFTime\":\"00:08:59\",\"PercentageFFTime\":3.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:34:04\",\"MaxWaitingTime\":\"00:30:22\"},{\"CategoryName\":\"New Other Student\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":2.26,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.62,\"AvgWaitTime\":\"00:17:19\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":16.67,\"AvgServiceTime\":\"00:02:14\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":0,\"FFTime\":\"00:24:36\",\"MaxFFTime\":\"00:07:39\",\"AvgFFTime\":\"00:02:14\",\"PercentageFFTime\":0.75,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:27:48\",\"MaxWaitingTime\":\"00:36:40\"},{\"CategoryName\":\"New Tuition Payment\",\"IssuedTicketsPerCategory\":24,\"PercentageIssuedTickets\":4.51,\"ServedTicketsPerCategory\":21,\"PercentageServedTickets\":5.00,\"AvgWaitTime\":\"00:14:34\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":29.17,\"AvgServiceTime\":\"00:07:45\",\"ServiceSLACount\":21,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.38,\"UnqualifiedTickets\":1,\"FFTime\":\"02:43:03\",\"MaxFFTime\":\"00:27:42\",\"AvgFFTime\":\"00:07:45\",\"PercentageFFTime\":4.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:35:12\",\"MaxWaitingTime\":\"00:44:15\"},{\"CategoryName\":\"Open House\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"IssuedTicketsPerCategory\":43,\"PercentageIssuedTickets\":8.08,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":4.76,\"AvgWaitTime\":\"01:06:44\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.33,\"AvgServiceTime\":\"00:06:23\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":20,\"PercentageNoShowTickets\":3.76,\"UnqualifiedTickets\":3,\"FFTime\":\"02:07:42\",\"MaxFFTime\":\"00:25:19\",\"AvgFFTime\":\"00:06:23\",\"PercentageFFTime\":3.88,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:29:56\",\"MaxWaitingTime\":\"01:58:33\"},{\"CategoryName\":\"Course Registration\",\"IssuedTicketsPerCategory\":171,\"PercentageIssuedTickets\":32.14,\"ServedTicketsPerCategory\":135,\"PercentageServedTickets\":32.14,\"AvgWaitTime\":\"00:54:32\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":8.77,\"AvgServiceTime\":\"00:08:26\",\"ServiceSLACount\":133,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":19,\"PercentageNoShowTickets\":3.57,\"UnqualifiedTickets\":17,\"FFTime\":\"18:59:38\",\"MaxFFTime\":\"01:58:56\",\"AvgFFTime\":\"00:08:26\",\"PercentageFFTime\":34.64,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:58:34\",\"MaxWaitingTime\":\"01:55:01\"},{\"CategoryName\":\"Return Letter Trans\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":2.26,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":2.38,\"AvgWaitTime\":\"00:17:44\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:08:00\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.38,\"UnqualifiedTickets\":0,\"FFTime\":\"01:20:09\",\"MaxFFTime\":\"00:37:14\",\"AvgFFTime\":\"00:08:00\",\"PercentageFFTime\":2.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:32:55\",\"MaxWaitingTime\":\"00:44:30\"},{\"CategoryName\":\"Return Other Student\",\"IssuedTicketsPerCategory\":38,\"PercentageIssuedTickets\":7.14,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":7.38,\"AvgWaitTime\":\"00:18:51\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":5.26,\"AvgServiceTime\":\"00:03:57\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":7,\"PercentageNoShowTickets\":1.32,\"UnqualifiedTickets\":0,\"FFTime\":\"02:02:39\",\"MaxFFTime\":\"00:37:39\",\"AvgFFTime\":\"00:03:57\",\"PercentageFFTime\":3.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:56:29\",\"MaxWaitingTime\":\"00:51:11\"},{\"CategoryName\":\"Return Tuition Plan\",\"IssuedTicketsPerCategory\":72,\"PercentageIssuedTickets\":13.53,\"ServedTicketsPerCategory\":63,\"PercentageServedTickets\":15.00,\"AvgWaitTime\":\"00:17:36\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":20.83,\"AvgServiceTime\":\"00:11:25\",\"ServiceSLACount\":61,\"ServiceSLAPercentage\":96.83,\"NoShowTickets\":9,\"PercentageNoShowTickets\":1.69,\"UnqualifiedTickets\":0,\"FFTime\":\"12:00:13\",\"MaxFFTime\":\"02:02:08\",\"AvgFFTime\":\"00:11:25\",\"PercentageFFTime\":21.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:08:05\",\"MaxWaitingTime\":\"00:48:39\"},{\"CategoryName\":\"Return Tuition Payme\",\"IssuedTicketsPerCategory\":80,\"PercentageIssuedTickets\":15.04,\"ServedTicketsPerCategory\":64,\"PercentageServedTickets\":15.24,\"AvgWaitTime\":\"00:19:23\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":12.50,\"AvgServiceTime\":\"00:05:03\",\"ServiceSLACount\":64,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":14,\"PercentageNoShowTickets\":2.63,\"UnqualifiedTickets\":2,\"FFTime\":\"05:23:52\",\"MaxFFTime\":\"00:26:15\",\"AvgFFTime\":\"00:05:03\",\"PercentageFFTime\":9.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:12:19\",\"MaxWaitingTime\":\"00:49:47\"},{\"CategoryName\":\"1st Semester Student\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":6.95,\"ServedTicketsPerCategory\":28,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:36:52\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":5.41,\"AvgServiceTime\":\"00:11:36\",\"ServiceSLACount\":28,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":9,\"PercentageNoShowTickets\":1.69,\"UnqualifiedTickets\":0,\"FFTime\":\"05:25:04\",\"MaxFFTime\":\"01:04:48\",\"AvgFFTime\":\"00:11:36\",\"PercentageFFTime\":9.88,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:44:22\",\"MaxWaitingTime\":\"01:17:24\"},{\"CategoryName\":\"VISA and ID Cards\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":3.20,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":3.81,\"AvgWaitTime\":\"01:17:05\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:04:35\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:13:33\",\"MaxFFTime\":\"00:22:00\",\"AvgFFTime\":\"00:04:35\",\"PercentageFFTime\":2.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:33:21\",\"MaxWaitingTime\":\"02:15:50\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"420 / 532 (78.95%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:36:20 | SLA: 11.28%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:49 | SLA: 99.05%\"},{\"colName\":\"No Show\",\"colValue\":\"84 (15.79%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Graduation Documents\",\"AverageServiceTimePerCategory\":7.97,\"AverageWaitingTimePerCategory\":14.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Letters n Transcript\",\"AverageServiceTimePerCategory\":10.53,\"AverageWaitingTimePerCategory\":41.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Payment\",\"AverageServiceTimePerCategory\":9.00,\"AverageWaitingTimePerCategory\":14.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Other Student\",\"AverageServiceTimePerCategory\":2.24,\"AverageWaitingTimePerCategory\":17.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New Tuition Payment\",\"AverageServiceTimePerCategory\":7.76,\"AverageWaitingTimePerCategory\":14.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Open House\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Others Registration\",\"AverageServiceTimePerCategory\":6.39,\"AverageWaitingTimePerCategory\":66.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Course Registration\",\"AverageServiceTimePerCategory\":8.44,\"AverageWaitingTimePerCategory\":54.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Letter Trans\",\"AverageServiceTimePerCategory\":8.02,\"AverageWaitingTimePerCategory\":17.74,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Other Student\",\"AverageServiceTimePerCategory\":3.96,\"AverageWaitingTimePerCategory\":18.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Plan\",\"AverageServiceTimePerCategory\":11.43,\"AverageWaitingTimePerCategory\":17.61,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Return Tuition Payme\",\"AverageServiceTimePerCategory\":5.06,\"AverageWaitingTimePerCategory\":19.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"1st Semester Student\",\"AverageServiceTimePerCategory\":11.61,\"AverageWaitingTimePerCategory\":36.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA and ID Cards\",\"AverageServiceTimePerCategory\":4.60,\"AverageWaitingTimePerCategory\":77.08,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.111.112.142
9/9/2025 10:43:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.130.71
9/9/2025 10:43:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.130.71
9/9/2025 10:43:11 AM | Request Received onLoginClick=> userName: cud | Client IP: 5.195.130.71
9/9/2025 10:43:11 AM | Response Sent => {"Result":"0","UserID":"150","UserRoleID":"4","UserLevelID":"109-B","UserName":"cud","Password":"6+klRBVa+q0=","tokenKey":"AMD5M3KW4U"} | Client IP: 5.195.130.71
9/9/2025 10:43:11 AM | Request Received getUserModuleRights=> branchId:0userId: 150 | Client IP: 5.195.130.71
9/9/2025 10:43:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.130.69
9/9/2025 10:43:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.130.69
9/9/2025 10:43:12 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.249.198
9/9/2025 10:43:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.249.198
9/9/2025 10:43:12 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.130.69
9/9/2025 10:43:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 10:43:12 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 5.195.130.71
9/9/2025 10:43:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 5.195.130.71
9/9/2025 10:43:13 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.130.69
9/9/2025 10:43:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 10:43:14 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 5.195.130.71
9/9/2025 10:43:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 5.195.130.71
9/9/2025 10:43:14 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.130.69
9/9/2025 10:43:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 10:43:20 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 5.195.130.69
9/9/2025 10:43:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 5.195.130.69
9/9/2025 10:43:21 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.130.69
9/9/2025 10:43:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 10:43:24 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 5.195.130.69
9/9/2025 10:43:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 5.195.130.69
9/9/2025 10:43:25 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.130.69
9/9/2025 10:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 10:43:34 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.130.69
9/9/2025 10:43:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 10:45:12 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 5.195.130.69
9/9/2025 10:45:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 5.195.130.69
9/9/2025 10:45:13 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.130.69
9/9/2025 10:45:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 11:13:14 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.249.198
9/9/2025 11:13:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.249.198
9/9/2025 11:13:15 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.130.71
9/9/2025 11:14:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.71
9/9/2025 11:14:17 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.249.198
9/9/2025 11:14:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.249.198
9/9/2025 11:14:17 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 217.165.249.106
9/9/2025 11:14:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.249.106
9/9/2025 11:14:22 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.249.198
9/9/2025 11:14:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.249.198
9/9/2025 11:14:24 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.130.69
9/9/2025 11:14:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 11:15:07 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.249.198
9/9/2025 11:15:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.249.198
9/9/2025 11:15:08 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.130.69
9/9/2025 11:15:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.130.69
9/9/2025 11:15:21 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.249.198
9/9/2025 11:15:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.249.198
9/9/2025 11:15:23 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.249.198
9/9/2025 11:16:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.249.198
9/9/2025 11:18:52 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 11:18:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 11:18:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/9/2025 11:18:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/9/2025 11:18:53 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 11:18:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 11:18:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:18:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:18:56 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:18:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:19:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:20:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:20:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:21:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:21:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:22:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:22:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:23:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:23:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:25:38 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:25:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:26:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:26:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:27:38 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:27:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:28:40 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:28:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:29:39 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:29:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:30:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41
9/9/2025 11:30:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41
9/9/2025 11:30:38 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:30:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:31:22 AM | Request Received onLoginClick=> userName: Enoch.fresnell | Client IP: 5.195.225.41
9/9/2025 11:31:22 AM | Response Sent => {"Result":"0","UserID":"44","UserRoleID":"3","UserLevelID":"14-R","UserName":"Enoch.fresnell","Password":"h/HkzblpHKs=","tokenKey":"LQ92VP34XA"} | Client IP: 5.195.225.41
9/9/2025 11:31:22 AM | Request Received getUserModuleRights=> branchId:0userId: 44 | Client IP: 5.195.225.41
9/9/2025 11:31:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41
9/9/2025 11:31:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41
9/9/2025 11:31:24 AM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41
9/9/2025 11:31:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41
9/9/2025 11:31:26 AM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41
9/9/2025 11:31:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41
9/9/2025 11:31:27 AM | Request Received getDashboardData=> fid: 34|35|37|47|48|49|50|148| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.225.41
9/9/2025 11:31:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.225.41
9/9/2025 11:31:27 AM | Request Received getReportData=> fid: 34|35|37|47|48|49|50|148| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 11:31:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:40\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:21\",\"MaxWaitingTime\":\"00:03:11\"},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":76,\"PercentageIssuedTickets\":10.66,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":11.55,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":67,\"WaitingSLAPercentage\":88.16,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"03:59:09\",\"MaxFFTime\":\"00:16:30\",\"AvgFFTime\":\"00:03:08\",\"PercentageFFTime\":13.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:55:20\",\"MaxWaitingTime\":\"00:11:43\"},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:00:38\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:34:36\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:34:36\",\"MaxFFTime\":\"00:34:36\",\"AvgFFTime\":\"00:34:36\",\"PercentageFFTime\":1.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:38\",\"MaxWaitingTime\":\"00:00:38\"},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":1.96,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":1.98,\"AvgWaitTime\":\"00:01:52\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:01:56\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:25:18\",\"MaxFFTime\":\"00:07:35\",\"AvgFFTime\":\"00:01:56\",\"PercentageFFTime\":1.42,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:19\",\"MaxWaitingTime\":\"00:06:12\"},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:00:56\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:13\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:13\",\"MaxFFTime\":\"00:01:13\",\"AvgFFTime\":\"00:01:13\",\"PercentageFFTime\":0.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:56\",\"MaxWaitingTime\":\"00:00:56\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:25\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:51\",\"MaxFFTime\":\"00:01:27\",\"AvgFFTime\":\"00:01:25\",\"PercentageFFTime\":0.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:25\",\"MaxWaitingTime\":\"00:02:02\"},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":45,\"PercentageIssuedTickets\":6.31,\"ServedTicketsPerCategory\":44,\"PercentageServedTickets\":6.69,\"AvgWaitTime\":\"00:03:01\",\"WaitingSLACount\":44,\"WaitingSLAPercentage\":97.78,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":44,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:05:29\",\"MaxFFTime\":\"00:06:29\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":3.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:13:17\",\"MaxWaitingTime\":\"00:09:12\"},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":3.09,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":3.04,\"AvgWaitTime\":\"00:04:00\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":77.27,\"AvgServiceTime\":\"00:02:16\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:45:24\",\"MaxFFTime\":\"00:07:41\",\"AvgFFTime\":\"00:02:16\",\"PercentageFFTime\":2.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:20:07\",\"MaxWaitingTime\":\"00:11:50\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":3.65,\"ServedTicketsPerCategory\":23,\"PercentageServedTickets\":3.50,\"AvgWaitTime\":\"00:07:54\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":76.92,\"AvgServiceTime\":\"00:03:07\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"01:11:42\",\"MaxFFTime\":\"00:20:46\",\"AvgFFTime\":\"00:03:07\",\"PercentageFFTime\":4.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:01:56\",\"MaxWaitingTime\":\"01:12:31\"},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:03:19\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:38\",\"MaxWaitingTime\":\"00:05:02\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":1.82,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":1.82,\"AvgWaitTime\":\"00:02:09\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:39:01\",\"MaxFFTime\":\"00:11:18\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":2.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:25:50\",\"MaxWaitingTime\":\"00:08:32\"},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:26\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:25:46\",\"MaxWaitingTime\":\"00:11:41\"},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":58,\"PercentageIssuedTickets\":8.13,\"ServedTicketsPerCategory\":58,\"PercentageServedTickets\":8.81,\"AvgWaitTime\":\"00:11:52\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":41.38,\"AvgServiceTime\":\"00:02:19\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:14:39\",\"MaxFFTime\":\"00:08:28\",\"AvgFFTime\":\"00:02:19\",\"PercentageFFTime\":7.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:29:12\",\"MaxWaitingTime\":\"00:22:41\"},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:12:06\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:12:36\",\"MaxFFTime\":\"00:18:06\",\"AvgFFTime\":\"00:12:06\",\"PercentageFFTime\":4.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:46:30\",\"MaxWaitingTime\":\"00:19:30\"},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:04:26\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:17:45\",\"MaxFFTime\":\"00:12:52\",\"AvgFFTime\":\"00:04:26\",\"PercentageFFTime\":1.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:25\",\"MaxWaitingTime\":\"00:11:53\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.98,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.06,\"AvgWaitTime\":\"00:05:00\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:06:09\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:43:09\",\"MaxFFTime\":\"00:18:14\",\"AvgFFTime\":\"00:06:09\",\"PercentageFFTime\":2.43,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:06\",\"MaxWaitingTime\":\"00:14:53\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:06:58\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.14,\"UnqualifiedTickets\":0,\"FFTime\":\"00:34:53\",\"MaxFFTime\":\"00:20:01\",\"AvgFFTime\":\"00:06:58\",\"PercentageFFTime\":1.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:45\",\"MaxWaitingTime\":\"00:13:37\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":36,\"PercentageIssuedTickets\":5.05,\"ServedTicketsPerCategory\":35,\"PercentageServedTickets\":5.32,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":32,\"WaitingSLAPercentage\":88.89,\"AvgServiceTime\":\"00:03:09\",\"ServiceSLACount\":35,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:50:45\",\"MaxFFTime\":\"00:12:27\",\"AvgFFTime\":\"00:03:09\",\"PercentageFFTime\":6.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:09:58\",\"MaxWaitingTime\":\"00:11:55\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:00:49\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:48\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:36\",\"MaxFFTime\":\"00:06:43\",\"AvgFFTime\":\"00:03:48\",\"PercentageFFTime\":0.43,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:39\",\"MaxWaitingTime\":\"00:01:33\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:09:21\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:11:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:11:55\",\"MaxFFTime\":\"00:11:55\",\"AvgFFTime\":\"00:11:55\",\"PercentageFFTime\":0.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:21\",\"MaxWaitingTime\":\"00:09:21\"},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":72,\"PercentageIssuedTickets\":10.10,\"ServedTicketsPerCategory\":64,\"PercentageServedTickets\":9.73,\"AvgWaitTime\":\"00:05:10\",\"WaitingSLACount\":51,\"WaitingSLAPercentage\":70.83,\"AvgServiceTime\":\"00:01:24\",\"ServiceSLACount\":64,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.28,\"UnqualifiedTickets\":6,\"FFTime\":\"01:30:33\",\"MaxFFTime\":\"00:09:37\",\"AvgFFTime\":\"00:01:24\",\"PercentageFFTime\":5.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:41:53\",\"MaxWaitingTime\":\"00:18:37\"},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":60,\"PercentageIssuedTickets\":8.42,\"ServedTicketsPerCategory\":56,\"PercentageServedTickets\":8.51,\"AvgWaitTime\":\"00:05:09\",\"WaitingSLACount\":50,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:01:16\",\"ServiceSLACount\":56,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"01:11:50\",\"MaxFFTime\":\"00:07:46\",\"AvgFFTime\":\"00:01:16\",\"PercentageFFTime\":4.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:48:45\",\"MaxWaitingTime\":\"00:12:12\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.40,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":1.52,\"AvgWaitTime\":\"00:02:55\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:24:39\",\"MaxFFTime\":\"00:04:05\",\"AvgFFTime\":\"00:02:27\",\"PercentageFFTime\":1.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:18\",\"MaxWaitingTime\":\"00:07:43\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":1.82,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":1.98,\"AvgWaitTime\":\"00:01:14\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:04:39\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":76.92,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:00:35\",\"MaxFFTime\":\"00:16:58\",\"AvgFFTime\":\"00:04:39\",\"PercentageFFTime\":3.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:16:12\",\"MaxWaitingTime\":\"00:07:52\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.70,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:07:04\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.28,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:21\",\"MaxFFTime\":\"00:04:05\",\"AvgFFTime\":\"00:02:27\",\"PercentageFFTime\":0.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:22\",\"MaxWaitingTime\":\"00:11:48\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":2.66,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":2.43,\"AvgWaitTime\":\"00:05:13\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":78.95,\"AvgServiceTime\":\"00:05:41\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"01:31:01\",\"MaxFFTime\":\"00:14:44\",\"AvgFFTime\":\"00:05:41\",\"PercentageFFTime\":5.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:23:42\",\"MaxWaitingTime\":\"00:12:23\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.98,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.06,\"AvgWaitTime\":\"00:03:29\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:00:58\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:47\",\"MaxFFTime\":\"00:05:07\",\"AvgFFTime\":\"00:00:58\",\"PercentageFFTime\":0.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:29\",\"MaxWaitingTime\":\"00:10:34\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:05\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:14:15\",\"MaxWaitingTime\":\"00:06:51\"},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:13:02\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:04:26\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:13:19\",\"MaxFFTime\":\"00:10:45\",\"AvgFFTime\":\"00:04:26\",\"PercentageFFTime\":0.75,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:39:07\",\"MaxWaitingTime\":\"00:15:25\"},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.12,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":1.22,\"AvgWaitTime\":\"00:04:24\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":87.50,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:13\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:18\",\"MaxWaitingTime\":\"00:13:32\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:03:42\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:51\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:11:10\",\"MaxFFTime\":\"00:04:05\",\"AvgFFTime\":\"00:01:51\",\"PercentageFFTime\":0.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:17\",\"MaxWaitingTime\":\"00:07:06\"},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":6.87,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":6.53,\"AvgWaitTime\":\"00:01:28\",\"WaitingSLACount\":43,\"WaitingSLAPercentage\":87.76,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.70,\"UnqualifiedTickets\":1,\"FFTime\":\"01:33:19\",\"MaxFFTime\":\"00:14:53\",\"AvgFFTime\":\"00:02:10\",\"PercentageFFTime\":5.25,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:10:55\",\"MaxWaitingTime\":\"00:07:53\"},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.42,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:02:39\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:06\",\"MaxFFTime\":\"00:02:05\",\"AvgFFTime\":\"00:01:02\",\"PercentageFFTime\":0.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:58\",\"MaxWaitingTime\":\"00:04:26\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:00:21\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:55\",\"MaxFFTime\":\"00:02:55\",\"AvgFFTime\":\"00:02:55\",\"PercentageFFTime\":0.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:21\",\"MaxWaitingTime\":\"00:00:21\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:00:25\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:07:48\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:15:36\",\"MaxFFTime\":\"00:14:46\",\"AvgFFTime\":\"00:07:48\",\"PercentageFFTime\":0.88,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:50\",\"MaxWaitingTime\":\"00:00:31\"},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:07:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:06\",\"MaxFFTime\":\"00:07:06\",\"AvgFFTime\":\"00:07:06\",\"PercentageFFTime\":0.40,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:12\",\"MaxWaitingTime\":\"00:05:12\"},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":2.95,\"ServedTicketsPerCategory\":21,\"PercentageServedTickets\":3.19,\"AvgWaitTime\":\"00:04:23\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":95.24,\"AvgServiceTime\":\"00:01:27\",\"ServiceSLACount\":21,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:30:44\",\"MaxFFTime\":\"00:04:52\",\"AvgFFTime\":\"00:01:27\",\"PercentageFFTime\":1.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:10\",\"MaxWaitingTime\":\"00:10:56\"},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.42,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:07:30\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:00:22\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:06\",\"MaxFFTime\":\"00:00:41\",\"AvgFFTime\":\"00:00:22\",\"PercentageFFTime\":0.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:31\",\"MaxWaitingTime\":\"00:16:09\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:02:02\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:13\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:49:23\",\"MaxFFTime\":\"00:26:05\",\"AvgFFTime\":\"00:08:13\",\"PercentageFFTime\":2.78,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:14\",\"MaxWaitingTime\":\"00:09:50\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:08:22\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:13\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:52\",\"MaxFFTime\":\"00:00:34\",\"AvgFFTime\":\"00:00:13\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:33:30\",\"MaxWaitingTime\":\"00:11:44\"},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.42,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:07:57\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:04\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:15:55\",\"MaxWaitingTime\":\"00:15:24\"},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":1.26,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":1.37,\"AvgWaitTime\":\"00:05:19\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:07:53\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:11:02\",\"MaxFFTime\":\"00:19:10\",\"AvgFFTime\":\"00:07:53\",\"PercentageFFTime\":4.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:47:58\",\"MaxWaitingTime\":\"00:12:55\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":2.52,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":2.58,\"AvgWaitTime\":\"00:02:24\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":94.44,\"AvgServiceTime\":\"00:03:43\",\"ServiceSLACount\":17,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.14,\"UnqualifiedTickets\":0,\"FFTime\":\"01:03:11\",\"MaxFFTime\":\"00:12:46\",\"AvgFFTime\":\"00:03:43\",\"PercentageFFTime\":3.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:43:17\",\"MaxWaitingTime\":\"00:10:05\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:07:40\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:41\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:01:23\",\"MaxFFTime\":\"00:01:23\",\"AvgFFTime\":\"00:00:41\",\"PercentageFFTime\":0.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:15:21\",\"MaxWaitingTime\":\"00:09:11\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":1.67,\"AvgWaitTime\":\"00:00:54\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:45:20\",\"MaxFFTime\":\"00:10:14\",\"AvgFFTime\":\"00:04:07\",\"PercentageFFTime\":2.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:57\",\"MaxWaitingTime\":\"00:04:32\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.14,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:12:35\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:20\",\"MaxFFTime\":\"00:06:20\",\"AvgFFTime\":\"00:06:20\",\"PercentageFFTime\":0.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:35\",\"MaxWaitingTime\":\"00:12:35\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":33,\"PercentageIssuedTickets\":4.63,\"ServedTicketsPerCategory\":22,\"PercentageServedTickets\":3.34,\"AvgWaitTime\":\"00:07:25\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":51.52,\"AvgServiceTime\":\"00:02:14\",\"ServiceSLACount\":22,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":11,\"PercentageNoShowTickets\":1.54,\"UnqualifiedTickets\":0,\"FFTime\":\"00:49:19\",\"MaxFFTime\":\"00:05:09\",\"AvgFFTime\":\"00:02:14\",\"PercentageFFTime\":2.78,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:05:07\",\"MaxWaitingTime\":\"01:00:29\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"658 / 713 (92.29%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:08 | SLA: 78.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:41 | SLA: 99.54%\"},{\"colName\":\"No Show\",\"colValue\":\"22 (3.09%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":1.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.15,\"AverageWaitingTimePerCategory\":5.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":34.60,\"AverageWaitingTimePerCategory\":0.63,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":1.95,\"AverageWaitingTimePerCategory\":1.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":1.22,\"AverageWaitingTimePerCategory\":0.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":1.43,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.49,\"AverageWaitingTimePerCategory\":3.03,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.27,\"AverageWaitingTimePerCategory\":4.01,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.12,\"AverageWaitingTimePerCategory\":7.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":3.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":2.15,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":0.01,\"AverageWaitingTimePerCategory\":6.44,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":2.32,\"AverageWaitingTimePerCategory\":11.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":12.10,\"AverageWaitingTimePerCategory\":7.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.44,\"AverageWaitingTimePerCategory\":6.10,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.16,\"AverageWaitingTimePerCategory\":5.01,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.98,\"AverageWaitingTimePerCategory\":5.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":3.16,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":3.80,\"AverageWaitingTimePerCategory\":0.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":11.92,\"AverageWaitingTimePerCategory\":9.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.41,\"AverageWaitingTimePerCategory\":5.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":1.28,\"AverageWaitingTimePerCategory\":5.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":2.47,\"AverageWaitingTimePerCategory\":2.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":4.66,\"AverageWaitingTimePerCategory\":1.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":2.45,\"AverageWaitingTimePerCategory\":7.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":5.69,\"AverageWaitingTimePerCategory\":5.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.97,\"AverageWaitingTimePerCategory\":3.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":0.01,\"AverageWaitingTimePerCategory\":2.38,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":4.44,\"AverageWaitingTimePerCategory\":13.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":4.41,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.86,\"AverageWaitingTimePerCategory\":3.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":1.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":1.03,\"AverageWaitingTimePerCategory\":2.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":2.92,\"AverageWaitingTimePerCategory\":0.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":7.80,\"AverageWaitingTimePerCategory\":0.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":7.10,\"AverageWaitingTimePerCategory\":5.20,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.46,\"AverageWaitingTimePerCategory\":4.39,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":0.37,\"AverageWaitingTimePerCategory\":7.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":8.23,\"AverageWaitingTimePerCategory\":2.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":0.22,\"AverageWaitingTimePerCategory\":8.38,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":7.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":7.89,\"AverageWaitingTimePerCategory\":5.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":3.72,\"AverageWaitingTimePerCategory\":2.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":0.69,\"AverageWaitingTimePerCategory\":7.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":0.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":12.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":2.24,\"AverageWaitingTimePerCategory\":7.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 11:31:34 AM | Request Received getReportData=> fid: 148| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 11:31:34 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":5.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":5.26,\"AvgWaitTime\":\"00:00:56\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:13\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:13\",\"MaxFFTime\":\"00:01:13\",\"AvgFFTime\":\"00:01:13\",\"PercentageFFTime\":1.80,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:56\",\"MaxWaitingTime\":\"00:00:56\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":10.53,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:25\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:51\",\"MaxFFTime\":\"00:01:27\",\"AvgFFTime\":\"00:01:25\",\"PercentageFFTime\":4.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:25\",\"MaxWaitingTime\":\"00:02:02\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":65.00,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:01:14\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:04:39\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":76.92,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:00:35\",\"MaxFFTime\":\"00:16:58\",\"AvgFFTime\":\"00:04:39\",\"PercentageFFTime\":89.42,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:16:12\",\"MaxWaitingTime\":\"00:07:52\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":15.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":15.79,\"AvgWaitTime\":\"00:02:39\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:06\",\"MaxFFTime\":\"00:02:05\",\"AvgFFTime\":\"00:01:02\",\"PercentageFFTime\":4.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:58\",\"MaxWaitingTime\":\"00:04:26\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":5.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"19 / 20 (95.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:26 | SLA: 90.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:33 | SLA: 84.21%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":1.22,\"AverageWaitingTimePerCategory\":0.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":1.43,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":4.66,\"AverageWaitingTimePerCategory\":1.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":1.03,\"AverageWaitingTimePerCategory\":2.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 11:31:41 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 11:31:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 11:32:04 AM | Request Received getReportData=> fid: 148| ftype:  ffrom: 2025-09-02 fto: 2025-09-08 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 11:32:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":5.15,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":5.33,\"AvgWaitTime\":\"00:02:19\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:03:01\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":91.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:36:13\",\"MaxFFTime\":\"00:15:55\",\"AvgFFTime\":\"00:03:01\",\"PercentageFFTime\":3.32,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:27:56\",\"MaxWaitingTime\":\"00:07:12\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.29,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":1.33,\"AvgWaitTime\":\"00:00:51\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:23\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:10\",\"MaxFFTime\":\"00:07:10\",\"AvgFFTime\":\"00:02:23\",\"PercentageFFTime\":0.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:33\",\"MaxWaitingTime\":\"00:01:12\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":9.44,\"ServedTicketsPerCategory\":22,\"PercentageServedTickets\":9.78,\"AvgWaitTime\":\"00:11:46\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":77.27,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":54.55,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:48:59\",\"MaxFFTime\":\"00:53:42\",\"AvgFFTime\":\"00:04:57\",\"PercentageFFTime\":10.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:19:13\",\"MaxWaitingTime\":\"02:19:05\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:01:50\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:50\",\"MaxWaitingTime\":\"00:01:50\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":144,\"PercentageIssuedTickets\":61.80,\"ServedTicketsPerCategory\":144,\"PercentageServedTickets\":64.00,\"AvgWaitTime\":\"00:00:41\",\"WaitingSLACount\":143,\"WaitingSLAPercentage\":99.31,\"AvgServiceTime\":\"00:05:13\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":73.61,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"12:32:50\",\"MaxFFTime\":\"03:39:59\",\"AvgFFTime\":\"00:05:13\",\"PercentageFFTime\":69.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:39:40\",\"MaxWaitingTime\":\"00:17:40\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:14\",\"MaxFFTime\":\"00:02:14\",\"AvgFFTime\":\"00:02:14\",\"PercentageFFTime\":0.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:04\",\"MaxWaitingTime\":\"00:00:04\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":2.58,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":2.67,\"AvgWaitTime\":\"00:02:11\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:03\",\"MaxFFTime\":\"00:10:10\",\"AvgFFTime\":\"00:02:10\",\"PercentageFFTime\":1.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:13:08\",\"MaxWaitingTime\":\"00:06:22\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":6.44,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:00:52\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":93.33,\"AvgServiceTime\":\"00:01:57\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:28\",\"MaxFFTime\":\"00:16:18\",\"AvgFFTime\":\"00:01:57\",\"PercentageFFTime\":2.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:13:00\",\"MaxWaitingTime\":\"00:06:21\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":2.58,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":2.67,\"AvgWaitTime\":\"00:01:54\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:11:18\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:07:52\",\"MaxFFTime\":\"01:07:22\",\"AvgFFTime\":\"00:11:18\",\"PercentageFFTime\":6.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:26\",\"MaxWaitingTime\":\"00:05:03\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.86,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.89,\"AvgWaitTime\":\"00:01:45\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:14\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:28\",\"MaxFFTime\":\"00:10:28\",\"AvgFFTime\":\"00:05:14\",\"PercentageFFTime\":0.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:30\",\"MaxWaitingTime\":\"00:01:45\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:22:52\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:52\",\"MaxWaitingTime\":\"00:22:52\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":5.15,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":2.67,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":2.58,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:24\",\"MaxFFTime\":\"00:00:16\",\"AvgFFTime\":\"00:00:04\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:19:24\",\"MaxWaitingTime\":\"00:21:58\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":2.15,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":2.22,\"AvgWaitTime\":\"00:02:25\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:12:12\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":40.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:01:02\",\"MaxFFTime\":\"00:55:41\",\"AvgFFTime\":\"00:12:12\",\"PercentageFFTime\":5.60,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:08\",\"MaxWaitingTime\":\"00:10:41\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.86,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:00:44\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:01\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:44\",\"MaxWaitingTime\":\"00:00:44\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"225 / 233 (96.57%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:22 | SLA: 90.13%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:50 | SLA: 73.78%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (2.58%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":3.02,\"AverageWaitingTimePerCategory\":2.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":2.39,\"AverageWaitingTimePerCategory\":0.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":11.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":1.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":5.23,\"AverageWaitingTimePerCategory\":0.69,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":2.23,\"AverageWaitingTimePerCategory\":0.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":2.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":1.96,\"AverageWaitingTimePerCategory\":0.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":11.31,\"AverageWaitingTimePerCategory\":1.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":5.23,\"AverageWaitingTimePerCategory\":1.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":22.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":6.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":12.21,\"AverageWaitingTimePerCategory\":2.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 12:05:06 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 12:05:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/9/2025 12:05:09 PM | Request Received onLoginClick=> userName: Edcad | Client IP: 5.195.105.118
9/9/2025 12:05:09 PM | Response Sent => {"Result":"0","UserID":"129","UserRoleID":"2","UserLevelID":"25-R","UserName":"Edcad","Password":"60t720xFqpOek7/HBmC1yw==","tokenKey":"6D904PRNC7"} | Client IP: 5.195.105.118
9/9/2025 12:05:09 PM | Request Received getUserModuleRights=> branchId:0userId: 129 | Client IP: 5.195.105.118
9/9/2025 12:05:11 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 12:05:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/9/2025 12:05:11 PM | Request Received getDashboardList=> userId: 129, languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 12:05:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 12:05:11 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 12:05:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 12:05:14 PM | Request Received getDashboardList=> userId: 129, languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 12:05:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 12:05:15 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 12:05:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 12:05:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/9/2025 12:05:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/9/2025 12:05:24 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/9/2025 12:05:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/9/2025 12:05:26 PM | Request Received onLoginClick=> userName: Edcad | Client IP: 5.195.105.118
9/9/2025 12:05:26 PM | Response Sent => {"Result":"0","UserID":"129","UserRoleID":"2","UserLevelID":"25-R","UserName":"Edcad","Password":"60t720xFqpOek7/HBmC1yw==","tokenKey":"NQKKXEVVQ5"} | Client IP: 5.195.105.118
9/9/2025 12:05:26 PM | Request Received getUserModuleRights=> branchId:0userId: 129 | Client IP: 5.195.105.118
9/9/2025 12:05:28 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118
9/9/2025 12:05:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 12:05:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/9/2025 12:05:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/9/2025 12:05:28 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118
9/9/2025 12:05:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 12:05:30 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 12:05:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 12:05:32 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 12:05:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 12:05:35 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 12:05:35 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":3.76,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":3.25,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:08:18\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:23:00\",\"MaxFFTime\":\"00:30:02\",\"AvgFFTime\":\"00:08:18\",\"PercentageFFTime\":6.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:47:42\",\"MaxWaitingTime\":\"00:21:09\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":15.36,\"ServedTicketsPerCategory\":47,\"PercentageServedTickets\":15.26,\"AvgWaitTime\":\"00:06:30\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":95.92,\"AvgServiceTime\":\"00:06:14\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":78.72,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"04:53:41\",\"MaxFFTime\":\"00:57:59\",\"AvgFFTime\":\"00:06:14\",\"PercentageFFTime\":23.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:05:34\",\"MaxWaitingTime\":\"00:20:44\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:31\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:31\",\"MaxFFTime\":\"00:03:31\",\"AvgFFTime\":\"00:03:31\",\"PercentageFFTime\":0.29,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":11.60,\"ServedTicketsPerCategory\":35,\"PercentageServedTickets\":11.36,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":94.59,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":35,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:26:00\",\"MaxFFTime\":\"00:09:42\",\"AvgFFTime\":\"00:02:27\",\"PercentageFFTime\":6.98,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:14:50\",\"MaxWaitingTime\":\"00:10:09\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":80,\"PercentageIssuedTickets\":25.08,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":25.65,\"AvgWaitTime\":\"00:27:44\",\"WaitingSLACount\":68,\"WaitingSLAPercentage\":85.00,\"AvgServiceTime\":\"00:01:27\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":96.20,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:55:00\",\"MaxFFTime\":\"00:49:18\",\"AvgFFTime\":\"00:01:27\",\"PercentageFFTime\":9.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:32:14\",\"MaxWaitingTime\":\"01:54:40\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":94,\"PercentageIssuedTickets\":29.47,\"ServedTicketsPerCategory\":92,\"PercentageServedTickets\":29.87,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":92,\"WaitingSLAPercentage\":97.87,\"AvgServiceTime\":\"00:05:27\",\"ServiceSLACount\":79,\"ServiceSLAPercentage\":85.87,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"08:22:20\",\"MaxFFTime\":\"00:24:27\",\"AvgFFTime\":\"00:05:27\",\"PercentageFFTime\":40.80,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:52:08\",\"MaxWaitingTime\":\"00:11:14\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"IssuedTicketsPerCategory\":45,\"PercentageIssuedTickets\":14.11,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":13.96,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLACount\":43,\"WaitingSLAPercentage\":95.56,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":42,\"ServiceSLAPercentage\":97.67,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.31,\"UnqualifiedTickets\":1,\"FFTime\":\"02:20:00\",\"MaxFFTime\":\"00:13:35\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":11.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:17:11\",\"MaxWaitingTime\":\"00:20:49\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:07:43\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:43\",\"MaxFFTime\":\"00:07:43\",\"AvgFFTime\":\"00:07:43\",\"PercentageFFTime\":0.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:07\",\"MaxWaitingTime\":\"00:05:07\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"308 / 319 (96.55%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:39 | SLA: 93.10%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:59 | SLA: 90.58%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.31%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":8.30,\"AverageWaitingTimePerCategory\":4.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":6.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":3.52,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":2.46,\"AverageWaitingTimePerCategory\":3.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.46,\"AverageWaitingTimePerCategory\":27.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.46,\"AverageWaitingTimePerCategory\":3.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"AverageServiceTimePerCategory\":3.26,\"AverageWaitingTimePerCategory\":7.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":7.72,\"AverageWaitingTimePerCategory\":5.12,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 12:05:37 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 12:05:37 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"IssuedTickets\":213,\"ServedTickets\":208,\"PercentageServedTickets\":67.53,\"AvgWaitTime\":\"00:12:37\",\"WaitingSLAPercentage\":61.76,\"WaitingSLACount\":197,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLAPercentage\":62.34,\"ServiceSLACount\":192,\"FFTime\":\"11:54:34\",\"MaxFFTime\":\"01:34:41\",\"AvgFFTime\":\"00:03:26\",\"PercentageFFTime\":58.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:44:19\",\"MaxWaitingTime\":\"01:54:40\"},{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":61,\"ServedTickets\":57,\"PercentageServedTickets\":18.51,\"AvgWaitTime\":\"00:06:11\",\"WaitingSLAPercentage\":17.87,\"WaitingSLACount\":57,\"AvgServiceTime\":\"00:06:36\",\"ServiceSLAPercentage\":14.61,\"ServiceSLACount\":45,\"FFTime\":\"06:16:41\",\"MaxFFTime\":\"01:28:01\",\"AvgFFTime\":\"00:06:36\",\"PercentageFFTime\":30.59,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:53:16\",\"MaxWaitingTime\":\"00:21:09\"},{\"BranchName\":\"EDC WR\",\"IssuedTickets\":45,\"ServedTickets\":43,\"PercentageServedTickets\":13.96,\"AvgWaitTime\":\"00:07:12\",\"WaitingSLAPercentage\":13.48,\"WaitingSLACount\":43,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLAPercentage\":13.64,\"ServiceSLACount\":42,\"FFTime\":\"02:20:00\",\"MaxFFTime\":\"00:13:35\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":11.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:17:11\",\"MaxWaitingTime\":\"00:20:49\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"308 / 319 ( 96.55% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:39 | SLA: 93.10%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:59 | SLA: 90.58%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.31%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ABUDHABI\",\"EDC ALAIN\",\"EDC WR\"],\"TicketIssued\":[213,61,45],\"TicketServed\":[208,57,43],\"TicketServedPercentage\":[92.31,78.95,97.67],\"TicketWaitingPercentage\":[92.49,93.44,95.56]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 12:05:43 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-09-08 fto: 2025-09-08 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 12:06:13 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"IssuedTickets\":1156,\"ServedTickets\":1148,\"PercentageServedTickets\":71.71,\"AvgWaitTime\":\"00:21:29\",\"WaitingSLAPercentage\":57.00,\"WaitingSLACount\":920,\"AvgServiceTime\":\"00:04:02\",\"ServiceSLAPercentage\":63.71,\"ServiceSLACount\":1020,\"FFTime\":\"05:19:16\",\"MaxFFTime\":\"03:58:54\",\"AvgFFTime\":\"00:04:02\",\"PercentageFFTime\":65.91,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:09:40\",\"MaxWaitingTime\":\"02:45:34\"},{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":388,\"ServedTickets\":386,\"PercentageServedTickets\":24.11,\"AvgWaitTime\":\"00:13:31\",\"WaitingSLAPercentage\":21.31,\"WaitingSLACount\":344,\"AvgServiceTime\":\"00:04:52\",\"ServiceSLAPercentage\":20.86,\"ServiceSLACount\":334,\"FFTime\":\"07:18:42\",\"MaxFFTime\":\"02:55:18\",\"AvgFFTime\":\"00:04:52\",\"PercentageFFTime\":26.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:58:44\",\"MaxWaitingTime\":\"00:49:18\"},{\"BranchName\":\"EDC WR\",\"IssuedTickets\":70,\"ServedTickets\":67,\"PercentageServedTickets\":4.18,\"AvgWaitTime\":\"00:07:07\",\"WaitingSLAPercentage\":4.15,\"WaitingSLACount\":67,\"AvgServiceTime\":\"00:07:46\",\"ServiceSLAPercentage\":3.25,\"ServiceSLACount\":52,\"FFTime\":\"08:41:06\",\"MaxFFTime\":\"00:54:55\",\"AvgFFTime\":\"00:07:46\",\"PercentageFFTime\":7.40,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:57:28\",\"MaxWaitingTime\":\"00:29:35\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1601 / 1614 ( 99.19% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:18:58 | SLA: 82.47%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:23 | SLA: 87.82%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ABUDHABI\",\"EDC ALAIN\",\"EDC WR\"],\"TicketIssued\":[1156,388,70],\"TicketServed\":[1148,386,67],\"TicketServedPercentage\":[88.85,86.53,77.61],\"TicketWaitingPercentage\":[79.58,88.66,95.71]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 1:02:32 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/9/2025 1:02:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/9/2025 1:02:32 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118
9/9/2025 1:02:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 1:02:34 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118
9/9/2025 1:02:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/9/2025 1:02:34 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/9/2025 1:02:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/9/2025 1:02:42 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 1:02:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":3.99,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":3.86,\"AvgWaitTime\":\"00:10:27\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":93.33,\"AvgServiceTime\":\"00:07:54\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:50:48\",\"MaxFFTime\":\"00:30:02\",\"AvgFFTime\":\"00:07:54\",\"PercentageFFTime\":7.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:26:20\",\"MaxWaitingTime\":\"00:28:49\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":64,\"PercentageIssuedTickets\":17.02,\"ServedTicketsPerCategory\":57,\"PercentageServedTickets\":15.70,\"AvgWaitTime\":\"00:07:28\",\"WaitingSLACount\":57,\"WaitingSLAPercentage\":89.06,\"AvgServiceTime\":\"00:06:31\",\"ServiceSLACount\":44,\"ServiceSLAPercentage\":77.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"06:12:19\",\"MaxFFTime\":\"00:57:59\",\"AvgFFTime\":\"00:06:31\",\"PercentageFFTime\":24.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:05:36\",\"MaxWaitingTime\":\"00:22:19\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:31\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:31\",\"MaxFFTime\":\"00:03:31\",\"AvgFFTime\":\"00:03:31\",\"PercentageFFTime\":0.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":50,\"PercentageIssuedTickets\":13.30,\"ServedTicketsPerCategory\":50,\"PercentageServedTickets\":13.77,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":50,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:19\",\"ServiceSLACount\":50,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:56:15\",\"MaxFFTime\":\"00:09:42\",\"AvgFFTime\":\"00:02:19\",\"PercentageFFTime\":7.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:24:11\",\"MaxWaitingTime\":\"00:18:51\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":84,\"PercentageIssuedTickets\":22.34,\"ServedTicketsPerCategory\":84,\"PercentageServedTickets\":23.14,\"AvgWaitTime\":\"00:26:49\",\"WaitingSLACount\":73,\"WaitingSLAPercentage\":86.90,\"AvgServiceTime\":\"00:02:06\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":95.24,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:57:42\",\"MaxFFTime\":\"01:02:41\",\"AvgFFTime\":\"00:02:06\",\"PercentageFFTime\":11.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:33:04\",\"MaxWaitingTime\":\"01:54:40\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":110,\"PercentageIssuedTickets\":29.26,\"ServedTicketsPerCategory\":109,\"PercentageServedTickets\":30.03,\"AvgWaitTime\":\"00:02:43\",\"WaitingSLACount\":109,\"WaitingSLAPercentage\":99.09,\"AvgServiceTime\":\"00:05:17\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":86.24,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"09:37:39\",\"MaxFFTime\":\"00:25:45\",\"AvgFFTime\":\"00:05:17\",\"PercentageFFTime\":37.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:56:37\",\"MaxWaitingTime\":\"00:11:14\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"IssuedTicketsPerCategory\":50,\"PercentageIssuedTickets\":13.30,\"ServedTicketsPerCategory\":47,\"PercentageServedTickets\":12.95,\"AvgWaitTime\":\"00:06:58\",\"WaitingSLACount\":47,\"WaitingSLAPercentage\":94.00,\"AvgServiceTime\":\"00:03:37\",\"ServiceSLACount\":45,\"ServiceSLAPercentage\":95.74,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.27,\"UnqualifiedTickets\":2,\"FFTime\":\"02:50:04\",\"MaxFFTime\":\"00:13:35\",\"AvgFFTime\":\"00:03:37\",\"PercentageFFTime\":11.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:35:01\",\"MaxWaitingTime\":\"00:20:49\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:07:43\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:43\",\"MaxFFTime\":\"00:07:43\",\"AvgFFTime\":\"00:07:43\",\"PercentageFFTime\":0.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:07\",\"MaxWaitingTime\":\"00:05:07\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"363 / 376 (96.54%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:14 | SLA: 93.62%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:13 | SLA: 89.53%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.27%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":7.91,\"AverageWaitingTimePerCategory\":10.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":6.53,\"AverageWaitingTimePerCategory\":7.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":3.52,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":2.33,\"AverageWaitingTimePerCategory\":5.28,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":2.12,\"AverageWaitingTimePerCategory\":26.82,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.30,\"AverageWaitingTimePerCategory\":2.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION\",\"AverageServiceTimePerCategory\":3.62,\"AverageWaitingTimePerCategory\":6.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":7.72,\"AverageWaitingTimePerCategory\":5.12,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 1:02:45 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 1:02:45 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC WR\",\"OperatorName\":\"1567saef\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"419reem.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"a.almazrouei\",\"TicketServed\":47,\"AvgServiceTime\":\"00:03:37\",\"SLA\":95.74,\"DaysWorked\":1,\"LoggedTime\":\"05:13:54\",\"ServingPercentage\":54.18,\"BackendPercentage\":0.00,\"IdlePercentage\":45.82,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.AlSaidi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Eshaq\",\"TicketServed\":17,\"AvgServiceTime\":\"00:06:23\",\"SLA\":88.24,\"DaysWorked\":1,\"LoggedTime\":\"05:47:26\",\"ServingPercentage\":31.28,\"BackendPercentage\":0.00,\"IdlePercentage\":68.72,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Hassan\",\"TicketServed\":2,\"AvgServiceTime\":\"00:09:11\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"02:08:13\",\"ServingPercentage\":14.34,\"BackendPercentage\":0.00,\"IdlePercentage\":85.66,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Perunthayil\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"abdu1652.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"ABDULLA1484.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"AFZAL1528.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ALI1335\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"ALI1335.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Aliaa1757\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Aliaa1757.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"ALYA1575.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Arlyn.Villaruel\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"AWADOOD1316.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"aya953.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BASHIR1053.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BELAL1452\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BELAL1452.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BIJEEAB1574\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BIJEESH1574.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BUBAKR1549\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BUBAKR1549.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"C2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"COVIDTEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"e.bamasdoos\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"EBRAHIM1022.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"EIMAN51\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"EIMAN51\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Eissa1760\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Eissa1760.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"EYETEST\",\"TicketServed\":84,\"AvgServiceTime\":\"00:02:06\",\"SLA\":95.24,\"DaysWorked\":1,\"LoggedTime\":\"05:12:57\",\"ServingPercentage\":56.78,\"BackendPercentage\":0.00,\"IdlePercentage\":43.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"F.Alameri\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Fahad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"fahad1.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Fahad1661\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Fahad1661.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"FAISAL1471.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"FINI1380\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"FINI1380.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"george922\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"george922.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"TicketServed\":10,\"AvgServiceTime\":\"00:14:29\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"03:29:21\",\"ServingPercentage\":69.25,\"BackendPercentage\":0.00,\"IdlePercentage\":30.75,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"TicketServed\":4,\"AvgServiceTime\":\"00:02:46\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:41:30\",\"ServingPercentage\":26.79,\"BackendPercentage\":0.00,\"IdlePercentage\":73.21,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Habeeb1580\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"habeeb1580.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Hanan1743\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"hanan1743.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HASAN1565\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"HASAN1565.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Hasnat1576\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"hasnat1576.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HASSAN1378\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"HASSAN1378.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HAZZA1566\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"HAZZA1566.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"hazza1722\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"hazza1722.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"TicketServed\":27,\"AvgServiceTime\":\"00:04:55\",\"SLA\":85.19,\"DaysWorked\":1,\"LoggedTime\":\"04:36:10\",\"ServingPercentage\":48.18,\"BackendPercentage\":0.00,\"IdlePercentage\":51.82,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"IBRAHIM1071.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Imthiyas9008\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"imthiyas9008.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"JUANVIE1375\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"JUANVIE1375.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Kin.Alfred\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"TicketServed\":30,\"AvgServiceTime\":\"00:06:27\",\"SLA\":73.33,\"DaysWorked\":1,\"LoggedTime\":\"05:13:08\",\"ServingPercentage\":61.94,\"BackendPercentage\":0.00,\"IdlePercentage\":38.06,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"m.abdullah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"M.Alhammadi\",\"TicketServed\":50,\"AvgServiceTime\":\"00:02:19\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"05:58:19\",\"ServingPercentage\":32.44,\"BackendPercentage\":0.00,\"IdlePercentage\":67.56,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"M.Bakarkar\",\"TicketServed\":17,\"AvgServiceTime\":\"00:03:55\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"05:25:50\",\"ServingPercentage\":20.43,\"BackendPercentage\":0.00,\"IdlePercentage\":79.57,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ma.alhammadi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"maitha1597.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MAJED1483\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MAJEED1483.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"maryam1724.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MARYAM654\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MARYAM654.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MNAEEM1319.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Mohamed1240.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MOHAMED1453\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MOHAMED1453.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Mohamed1578.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MUINAKI1133.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MUINAKIL1133\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Muna.1791\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Munzar.Alamri\",\"TicketServed\":12,\"AvgServiceTime\":\"00:11:37\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"04:57:28\",\"ServingPercentage\":46.92,\"BackendPercentage\":0.00,\"IdlePercentage\":53.08,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MURSHED1511\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MURSHED1511.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MURSHEED1511.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"mz.waqar1731\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"n.chaira\",\"TicketServed\":49,\"AvgServiceTime\":\"00:03:32\",\"SLA\":89.80,\"DaysWorked\":1,\"LoggedTime\":\"06:11:56\",\"ServingPercentage\":46.72,\"BackendPercentage\":0.00,\"IdlePercentage\":53.28,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"NAIMA878.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Naser1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"nasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Naushad1108.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:07\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"RAZI1132\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"RAZI1132.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"REEM419\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"REEM419\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"REZA537\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"REZA537\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.bejum\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.qadar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.zainudeen\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SAEf1567\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SAEf1567\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"saef1567.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"sajida882.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SALEH1128.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SARA1524\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SARA1524.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAFIQ1268\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHAFIQ1268.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAHID300\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAHNILA990\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHAHNILA990.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAIKHA1523\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHAIKHA1523.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHIERMA1129\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHIERMA1129.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Shouq1744\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"shouq1744.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SOLIMAN1346\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SOLIMAN1346.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SOUKAINA1339\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SOUKAINA1339.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"sultan1779\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Tagriet1610.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"temp1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"temp1.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Temp2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Temp3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Temp4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"temp5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Training\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"training1.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"UMER1024.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"VISPI1277\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"VISPI1277.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"wa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"waqar1731.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"WaqarMir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Waqir9007\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"waqir9007.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Wave.test\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Yousif1758\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Zakir9005\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"zakir9005.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"EIMAN51\",\"SHAHID300\",\"REEM419\",\"REZA537\",\"MARYAM654\",\"n.chaira\",\"s.bejum\",\"george922\",\"A.Hassan\",\"e.bamasdoos\",\"m.abdullah\",\"SHIERMA1129\",\"RAZI1132\",\"MUINAKIL1133\",\"SHAFIQ1268\",\"VISPI1277\",\"SOLIMAN1346\",\"JUANVIE1375\",\"ALI1335\",\"SOUKAINA1339\",\"HASSAN1378\",\"AWADOOD1316\",\"IBRAHIM1071\",\"SHAHNILA990\",\"FINI1380\",\"MNAEEM1319\",\"BASHIR1053\",\"BELAL1452\",\"MOHAMED1453\",\"F.Alameri\",\"MAJED1483\",\"ABDULLA1484\",\"MURSHED1511\",\"SHAIKHA1523\",\"SARA1524\",\"NASER1525\",\"EYETEST\",\"COVIDTEST\",\"AFZAL1528\",\"BUBAKR1549\",\"UMER1024\",\"HASAN1565\",\"HAZZA1566\",\"SAEf1567\",\"A.Eshaq\",\"BIJEEAB1574\",\"C2\",\"M.Alhammadi\",\"Habeeb1580\",\"Hasnat1576\",\"maitha1597\",\"Training\",\"Zakir9005\",\"Waqir9007\",\"Imthiyas9008\",\"A.Perunthayil\",\"Fahad1661\",\"Ma.alhammadi\",\"hazza1722\",\"WaqarMir\",\"Bakhtita1734\",\"Hanan1743\",\"Shouq1744\",\"temp1\",\"419Reem\",\"s.qadar\",\"Fahad\",\"Aliaa1757\",\"Yousif1758\",\"s.zainudeen\",\"Eissa1760\",\"wa\",\"sultan1779\",\"M.Bakarkar\",\"A.AlSaidi\",\"Muna.1791\",\"Ahmed.1792\",\"Wave.test\",\"Munzar.Alamri\",\"Arlyn.Villaruel\",\"Kin.Alfred\",\"C1\",\"mo.khan\",\"AWADOOD1316\",\"LATIFA951\",\"hmurad\",\"MAITA841\",\"m.jan\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"m.muhammed\",\"NOURA\",\"USER22\",\"USER25\",\"B.Almarzooqi\",\"edc0774\",\"UMER1024\",\"h.amer\",\"edc0843\",\"HAMDA926\",\"l.hebsi\",\"edc0569\",\"H.AlAeryani\",\"NASER1525\",\"maitha1597\",\"b.alshamsi\",\"S.Muhammd\",\"EIMAN51\",\"1567saef\",\"REEM419\",\"REZA537\",\"SAEf1567\",\"SOLIMAN1346.MZ\",\"Temp2\",\"Temp3\",\"nasir\",\"Naser1525\",\"Fahad1661.MZ\",\"Temp4\",\"temp5\",\"MARYAM654.MZ\",\"NAIMA878.MZ\",\"sajida882.mz\",\"george922.mz\",\"aya953.mz\",\"EBRAHIM1022.MZ\",\"SALEH1128.MZ\",\"SHIERMA1129.MZ\",\"RAZI1132.MZ\",\"MUINAKI1133.MZ\",\"SHAFIQ1268.MZ\",\"VISPI1277.MZ\",\"JUANVIE1375.MZ\",\"ALI1335.MZ\",\"SOUKAINA1339.MZ\",\"HASSAN1378.MZ\",\"AWADOOD1316.MZ\",\"IBRAHIM1071.MZ\",\"SHAHNILA990.MZ\",\"FINI1380.MZ\",\"MNAEEM1319.MZ\",\"BASHIR1053.MZ\",\"BELAL1452.MZ\",\"MOHAMED1453.MZ\",\"FAISAL1471.MZ\",\"MAJEED1483.MZ\",\"ABDULLA1484.MZ\",\"MURSHEED1511.MZ\",\"MURSHED1511.MZ\",\"SHAIKHA1523.MZ\",\"SARA1524.MZ\",\"AFZAL1528.MZ\",\"BUBAKR1549.MZ\",\"UMER1024.MZ\",\"HASAN1565.MZ\",\"HAZZA1566.MZ\",\"ALYA1575.MZ\",\"BIJEESH1574.MZ\",\"Mohamed1578.mz\",\"habeeb1580.mz\",\"hasnat1576.mz\",\"maitha1597.mz\",\"training1.mz\",\"zakir9005.mz\",\"waqir9007.mz\",\"imthiyas9008.mz\",\"abdu1652.mz\",\"maryam1724.mz\",\"hazza1722.mz\",\"waqar1731.mz\",\"hanan1743.mz\",\"shouq1744.mz\",\"temp1.mz\",\"419reem.mz\",\"300shahid\",\"fahad1.mz\",\"saef1567.mz\",\"a.almazrouei\",\"Aliaa1757.mz\",\"mz.waqar1731\",\"Eissa1760.MZ\",\"Naushad1108.mz\",\"Tagriet1610.mz\",\"Mohamed1240.mz\"],\"TicketServed\":[0,0,0,0,0,49,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,84,0,0,0,0,0,0,0,17,0,0,50,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,0,0,0,0,12,0,0,0,0,0,0,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,30,0,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,47,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,89.80,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,95.24,0.00,0.00,0.00,0.00,0.00,0.00,0.00,88.24,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,58.33,0.00,0.00,0.00,0.00,0.00,0.00,85.19,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,73.33,0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,95.74,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,46.72,0.00,0.00,14.34,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,56.78,0.00,0.00,0.00,0.00,0.00,0.00,0.00,31.28,0.00,0.00,32.44,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.43,0.00,0.00,0.00,0.00,46.92,0.00,0.00,0.00,0.00,0.00,0.00,48.18,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,26.79,0.00,0.00,61.94,0.00,69.25,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,54.18,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,53.28,0.00,0.00,85.66,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,43.22,0.00,0.00,0.00,0.00,0.00,0.00,0.00,68.72,0.00,0.00,67.56,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.57,0.00,0.00,0.00,0.00,53.08,0.00,0.00,0.00,0.00,0.00,0.00,51.82,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,73.21,0.00,0.00,38.06,0.00,30.75,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,45.82,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 1:02:55 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 1:02:55 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC WR\",\"OperatorName\":\"1567saef\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"419reem.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"a.almazrouei\",\"TicketServed\":47,\"AvgServiceTime\":\"00:03:37\",\"SLA\":95.74,\"DaysWorked\":1,\"LoggedTime\":\"05:13:54\",\"ServingPercentage\":54.18,\"BackendPercentage\":0.00,\"IdlePercentage\":45.82,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.AlSaidi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Eshaq\",\"TicketServed\":17,\"AvgServiceTime\":\"00:06:23\",\"SLA\":88.24,\"DaysWorked\":1,\"LoggedTime\":\"05:47:26\",\"ServingPercentage\":31.28,\"BackendPercentage\":0.00,\"IdlePercentage\":68.72,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Hassan\",\"TicketServed\":2,\"AvgServiceTime\":\"00:09:11\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"02:08:13\",\"ServingPercentage\":14.34,\"BackendPercentage\":0.00,\"IdlePercentage\":85.66,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Perunthayil\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"abdu1652.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"ABDULLA1484.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"AFZAL1528.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ALI1335\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"ALI1335.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Aliaa1757\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Aliaa1757.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"ALYA1575.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Arlyn.Villaruel\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"AWADOOD1316.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"aya953.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BASHIR1053.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BELAL1452\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BELAL1452.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BIJEEAB1574\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BIJEESH1574.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BUBAKR1549\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"BUBAKR1549.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"C2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"COVIDTEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"e.bamasdoos\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"EBRAHIM1022.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"EIMAN51\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"EIMAN51\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Eissa1760\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Eissa1760.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"EYETEST\",\"TicketServed\":84,\"AvgServiceTime\":\"00:02:06\",\"SLA\":95.24,\"DaysWorked\":1,\"LoggedTime\":\"05:12:57\",\"ServingPercentage\":56.78,\"BackendPercentage\":0.00,\"IdlePercentage\":43.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"F.Alameri\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Fahad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"fahad1.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Fahad1661\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Fahad1661.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"FAISAL1471.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"FINI1380\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"FINI1380.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"george922\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"george922.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"TicketServed\":10,\"AvgServiceTime\":\"00:14:29\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"03:29:21\",\"ServingPercentage\":69.25,\"BackendPercentage\":0.00,\"IdlePercentage\":30.75,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"TicketServed\":4,\"AvgServiceTime\":\"00:02:46\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:41:30\",\"ServingPercentage\":26.79,\"BackendPercentage\":0.00,\"IdlePercentage\":73.21,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Habeeb1580\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"habeeb1580.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Hanan1743\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"hanan1743.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HASAN1565\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"HASAN1565.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Hasnat1576\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"hasnat1576.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HASSAN1378\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"HASSAN1378.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HAZZA1566\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"HAZZA1566.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"hazza1722\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"hazza1722.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"TicketServed\":27,\"AvgServiceTime\":\"00:04:55\",\"SLA\":85.19,\"DaysWorked\":1,\"LoggedTime\":\"04:36:10\",\"ServingPercentage\":48.18,\"BackendPercentage\":0.00,\"IdlePercentage\":51.82,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"IBRAHIM1071.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Imthiyas9008\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"imthiyas9008.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"JUANVIE1375\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"JUANVIE1375.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Kin.Alfred\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"TicketServed\":30,\"AvgServiceTime\":\"00:06:27\",\"SLA\":73.33,\"DaysWorked\":1,\"LoggedTime\":\"05:13:08\",\"ServingPercentage\":61.94,\"BackendPercentage\":0.00,\"IdlePercentage\":38.06,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"m.abdullah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"M.Alhammadi\",\"TicketServed\":50,\"AvgServiceTime\":\"00:02:19\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"05:58:19\",\"ServingPercentage\":32.44,\"BackendPercentage\":0.00,\"IdlePercentage\":67.56,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"M.Bakarkar\",\"TicketServed\":17,\"AvgServiceTime\":\"00:03:55\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"05:25:50\",\"ServingPercentage\":20.43,\"BackendPercentage\":0.00,\"IdlePercentage\":79.57,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ma.alhammadi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"maitha1597.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MAJED1483\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MAJEED1483.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"maryam1724.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MARYAM654\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MARYAM654.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MNAEEM1319.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Mohamed1240.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MOHAMED1453\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MOHAMED1453.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Mohamed1578.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MUINAKI1133.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MUINAKIL1133\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Muna.1791\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Munzar.Alamri\",\"TicketServed\":12,\"AvgServiceTime\":\"00:11:37\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"04:57:28\",\"ServingPercentage\":46.92,\"BackendPercentage\":0.00,\"IdlePercentage\":53.08,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MURSHED1511\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MURSHED1511.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"MURSHEED1511.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"mz.waqar1731\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"n.chaira\",\"TicketServed\":49,\"AvgServiceTime\":\"00:03:32\",\"SLA\":89.80,\"DaysWorked\":1,\"LoggedTime\":\"06:11:56\",\"ServingPercentage\":46.72,\"BackendPercentage\":0.00,\"IdlePercentage\":53.28,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"NAIMA878.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Naser1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"nasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Naushad1108.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:07\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"RAZI1132\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"RAZI1132.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"REEM419\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"REEM419\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"REZA537\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"REZA537\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.bejum\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.qadar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.zainudeen\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SAEf1567\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SAEf1567\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"saef1567.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"sajida882.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SALEH1128.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SARA1524\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SARA1524.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAFIQ1268\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHAFIQ1268.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAHID300\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAHNILA990\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHAHNILA990.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAIKHA1523\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHAIKHA1523.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHIERMA1129\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SHIERMA1129.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Shouq1744\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"shouq1744.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SOLIMAN1346\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SOLIMAN1346.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SOUKAINA1339\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"SOUKAINA1339.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"sultan1779\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Tagriet1610.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"temp1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"temp1.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Temp2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Temp3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"Temp4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"temp5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Training\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"training1.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"UMER1024.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"VISPI1277\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"VISPI1277.MZ\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"wa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"waqar1731.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"WaqarMir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Waqir9007\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"waqir9007.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Wave.test\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Yousif1758\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Zakir9005\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC WR\",\"OperatorName\":\"zakir9005.mz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"EIMAN51\",\"SHAHID300\",\"REEM419\",\"REZA537\",\"MARYAM654\",\"n.chaira\",\"s.bejum\",\"george922\",\"A.Hassan\",\"e.bamasdoos\",\"m.abdullah\",\"SHIERMA1129\",\"RAZI1132\",\"MUINAKIL1133\",\"SHAFIQ1268\",\"VISPI1277\",\"SOLIMAN1346\",\"JUANVIE1375\",\"ALI1335\",\"SOUKAINA1339\",\"HASSAN1378\",\"AWADOOD1316\",\"IBRAHIM1071\",\"SHAHNILA990\",\"FINI1380\",\"MNAEEM1319\",\"BASHIR1053\",\"BELAL1452\",\"MOHAMED1453\",\"F.Alameri\",\"MAJED1483\",\"ABDULLA1484\",\"MURSHED1511\",\"SHAIKHA1523\",\"SARA1524\",\"NASER1525\",\"EYETEST\",\"COVIDTEST\",\"AFZAL1528\",\"BUBAKR1549\",\"UMER1024\",\"HASAN1565\",\"HAZZA1566\",\"SAEf1567\",\"A.Eshaq\",\"BIJEEAB1574\",\"C2\",\"M.Alhammadi\",\"Habeeb1580\",\"Hasnat1576\",\"maitha1597\",\"Training\",\"Zakir9005\",\"Waqir9007\",\"Imthiyas9008\",\"A.Perunthayil\",\"Fahad1661\",\"Ma.alhammadi\",\"hazza1722\",\"WaqarMir\",\"Bakhtita1734\",\"Hanan1743\",\"Shouq1744\",\"temp1\",\"419Reem\",\"s.qadar\",\"Fahad\",\"Aliaa1757\",\"Yousif1758\",\"s.zainudeen\",\"Eissa1760\",\"wa\",\"sultan1779\",\"M.Bakarkar\",\"A.AlSaidi\",\"Muna.1791\",\"Ahmed.1792\",\"Wave.test\",\"Munzar.Alamri\",\"Arlyn.Villaruel\",\"Kin.Alfred\",\"C1\",\"mo.khan\",\"AWADOOD1316\",\"LATIFA951\",\"hmurad\",\"MAITA841\",\"m.jan\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"m.muhammed\",\"NOURA\",\"USER22\",\"USER25\",\"B.Almarzooqi\",\"edc0774\",\"UMER1024\",\"h.amer\",\"edc0843\",\"HAMDA926\",\"l.hebsi\",\"edc0569\",\"H.AlAeryani\",\"NASER1525\",\"maitha1597\",\"b.alshamsi\",\"S.Muhammd\",\"EIMAN51\",\"1567saef\",\"REEM419\",\"REZA537\",\"SAEf1567\",\"SOLIMAN1346.MZ\",\"Temp2\",\"Temp3\",\"nasir\",\"Naser1525\",\"Fahad1661.MZ\",\"Temp4\",\"temp5\",\"MARYAM654.MZ\",\"NAIMA878.MZ\",\"sajida882.mz\",\"george922.mz\",\"aya953.mz\",\"EBRAHIM1022.MZ\",\"SALEH1128.MZ\",\"SHIERMA1129.MZ\",\"RAZI1132.MZ\",\"MUINAKI1133.MZ\",\"SHAFIQ1268.MZ\",\"VISPI1277.MZ\",\"JUANVIE1375.MZ\",\"ALI1335.MZ\",\"SOUKAINA1339.MZ\",\"HASSAN1378.MZ\",\"AWADOOD1316.MZ\",\"IBRAHIM1071.MZ\",\"SHAHNILA990.MZ\",\"FINI1380.MZ\",\"MNAEEM1319.MZ\",\"BASHIR1053.MZ\",\"BELAL1452.MZ\",\"MOHAMED1453.MZ\",\"FAISAL1471.MZ\",\"MAJEED1483.MZ\",\"ABDULLA1484.MZ\",\"MURSHEED1511.MZ\",\"MURSHED1511.MZ\",\"SHAIKHA1523.MZ\",\"SARA1524.MZ\",\"AFZAL1528.MZ\",\"BUBAKR1549.MZ\",\"UMER1024.MZ\",\"HASAN1565.MZ\",\"HAZZA1566.MZ\",\"ALYA1575.MZ\",\"BIJEESH1574.MZ\",\"Mohamed1578.mz\",\"habeeb1580.mz\",\"hasnat1576.mz\",\"maitha1597.mz\",\"training1.mz\",\"zakir9005.mz\",\"waqir9007.mz\",\"imthiyas9008.mz\",\"abdu1652.mz\",\"maryam1724.mz\",\"hazza1722.mz\",\"waqar1731.mz\",\"hanan1743.mz\",\"shouq1744.mz\",\"temp1.mz\",\"419reem.mz\",\"300shahid\",\"fahad1.mz\",\"saef1567.mz\",\"a.almazrouei\",\"Aliaa1757.mz\",\"mz.waqar1731\",\"Eissa1760.MZ\",\"Naushad1108.mz\",\"Tagriet1610.mz\",\"Mohamed1240.mz\"],\"TicketServed\":[0,0,0,0,0,49,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,84,0,0,0,0,0,0,0,17,0,0,50,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,0,0,0,0,12,0,0,0,0,0,0,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,30,0,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,47,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,89.80,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,95.24,0.00,0.00,0.00,0.00,0.00,0.00,0.00,88.24,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,58.33,0.00,0.00,0.00,0.00,0.00,0.00,85.19,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,73.33,0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,95.74,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,46.72,0.00,0.00,14.34,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,56.78,0.00,0.00,0.00,0.00,0.00,0.00,0.00,31.28,0.00,0.00,32.44,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.43,0.00,0.00,0.00,0.00,46.92,0.00,0.00,0.00,0.00,0.00,0.00,48.18,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,26.79,0.00,0.00,61.94,0.00,69.25,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,54.18,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,53.28,0.00,0.00,85.66,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,43.22,0.00,0.00,0.00,0.00,0.00,0.00,0.00,68.72,0.00,0.00,67.56,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.57,0.00,0.00,0.00,0.00,53.08,0.00,0.00,0.00,0.00,0.00,0.00,51.82,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,73.21,0.00,0.00,38.06,0.00,30.75,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,45.82,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 1:03:20 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 1:03:20 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.AlSaidi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Eshaq\",\"TicketServed\":17,\"AvgServiceTime\":\"00:06:23\",\"SLA\":88.24,\"DaysWorked\":1,\"LoggedTime\":\"05:48:26\",\"ServingPercentage\":31.19,\"BackendPercentage\":0.00,\"IdlePercentage\":68.81,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Hassan\",\"TicketServed\":2,\"AvgServiceTime\":\"00:09:11\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"02:09:13\",\"ServingPercentage\":14.23,\"BackendPercentage\":0.00,\"IdlePercentage\":85.77,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"A.Perunthayil\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ALI1335\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Aliaa1757\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Arlyn.Villaruel\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BELAL1452\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BIJEEAB1574\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"BUBAKR1549\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"C2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"COVIDTEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"e.bamasdoos\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"EIMAN51\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Eissa1760\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"EYETEST\",\"TicketServed\":84,\"AvgServiceTime\":\"00:02:06\",\"SLA\":95.24,\"DaysWorked\":1,\"LoggedTime\":\"05:13:57\",\"ServingPercentage\":56.60,\"BackendPercentage\":0.00,\"IdlePercentage\":43.40,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"F.Alameri\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Fahad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Fahad1661\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"FINI1380\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"george922\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Habeeb1580\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Hanan1743\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HASAN1565\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Hasnat1576\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HASSAN1378\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"HAZZA1566\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"hazza1722\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Imthiyas9008\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"JUANVIE1375\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Kin.Alfred\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"m.abdullah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"M.Alhammadi\",\"TicketServed\":50,\"AvgServiceTime\":\"00:02:19\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"05:59:19\",\"ServingPercentage\":32.35,\"BackendPercentage\":0.00,\"IdlePercentage\":67.65,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"M.Bakarkar\",\"TicketServed\":17,\"AvgServiceTime\":\"00:03:55\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"05:25:50\",\"ServingPercentage\":20.43,\"BackendPercentage\":0.00,\"IdlePercentage\":79.57,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ma.alhammadi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MAJED1483\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MARYAM654\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MOHAMED1453\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MUINAKIL1133\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Muna.1791\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Munzar.Alamri\",\"TicketServed\":12,\"AvgServiceTime\":\"00:11:37\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"04:58:28\",\"ServingPercentage\":46.76,\"BackendPercentage\":0.00,\"IdlePercentage\":53.24,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"MURSHED1511\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"n.chaira\",\"TicketServed\":49,\"AvgServiceTime\":\"00:03:32\",\"SLA\":89.80,\"DaysWorked\":1,\"LoggedTime\":\"06:12:56\",\"ServingPercentage\":46.59,\"BackendPercentage\":0.00,\"IdlePercentage\":53.41,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"RAZI1132\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"REEM419\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"REZA537\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.bejum\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.qadar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"s.zainudeen\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SAEf1567\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SARA1524\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAFIQ1268\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAHID300\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAHNILA990\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHAIKHA1523\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SHIERMA1129\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Shouq1744\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SOLIMAN1346\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"SOUKAINA1339\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"sultan1779\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"temp1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Training\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"VISPI1277\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"wa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"WaqarMir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Waqir9007\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Wave.test\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Yousif1758\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Zakir9005\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"EIMAN51\",\"SHAHID300\",\"REEM419\",\"REZA537\",\"MARYAM654\",\"n.chaira\",\"s.bejum\",\"george922\",\"A.Hassan\",\"e.bamasdoos\",\"m.abdullah\",\"SHIERMA1129\",\"RAZI1132\",\"MUINAKIL1133\",\"SHAFIQ1268\",\"VISPI1277\",\"SOLIMAN1346\",\"JUANVIE1375\",\"ALI1335\",\"SOUKAINA1339\",\"HASSAN1378\",\"AWADOOD1316\",\"IBRAHIM1071\",\"SHAHNILA990\",\"FINI1380\",\"MNAEEM1319\",\"BASHIR1053\",\"BELAL1452\",\"MOHAMED1453\",\"F.Alameri\",\"MAJED1483\",\"ABDULLA1484\",\"MURSHED1511\",\"SHAIKHA1523\",\"SARA1524\",\"NASER1525\",\"EYETEST\",\"COVIDTEST\",\"AFZAL1528\",\"BUBAKR1549\",\"UMER1024\",\"HASAN1565\",\"HAZZA1566\",\"SAEf1567\",\"A.Eshaq\",\"BIJEEAB1574\",\"C2\",\"M.Alhammadi\",\"Habeeb1580\",\"Hasnat1576\",\"maitha1597\",\"Training\",\"Zakir9005\",\"Waqir9007\",\"Imthiyas9008\",\"A.Perunthayil\",\"Fahad1661\",\"Ma.alhammadi\",\"hazza1722\",\"WaqarMir\",\"Bakhtita1734\",\"Hanan1743\",\"Shouq1744\",\"temp1\",\"419Reem\",\"s.qadar\",\"Fahad\",\"Aliaa1757\",\"Yousif1758\",\"s.zainudeen\",\"Eissa1760\",\"wa\",\"sultan1779\",\"M.Bakarkar\",\"A.AlSaidi\",\"Muna.1791\",\"Ahmed.1792\",\"Wave.test\",\"Munzar.Alamri\",\"Arlyn.Villaruel\",\"Kin.Alfred\"],\"TicketServed\":[0,0,0,0,0,49,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,84,0,0,0,0,0,0,0,17,0,0,50,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,0,0,0,0,12,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,89.80,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,95.24,0.00,0.00,0.00,0.00,0.00,0.00,0.00,88.24,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,58.33,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,46.59,0.00,0.00,14.23,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,56.60,0.00,0.00,0.00,0.00,0.00,0.00,0.00,31.19,0.00,0.00,32.35,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.43,0.00,0.00,0.00,0.00,46.76,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,53.41,0.00,0.00,85.77,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,43.40,0.00,0.00,0.00,0.00,0.00,0.00,0.00,68.81,0.00,0.00,67.65,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.57,0.00,0.00,0.00,0.00,53.24,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 1:03:40 PM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/9/2025 1:03:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"B.Almarzooqi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"b.alshamsi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0569\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"edc0843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"H.AlAeryani\",\"TicketServed\":10,\"AvgServiceTime\":\"00:14:29\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"03:30:21\",\"ServingPercentage\":68.92,\"BackendPercentage\":0.00,\"IdlePercentage\":31.08,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"h.amer\",\"TicketServed\":4,\"AvgServiceTime\":\"00:02:46\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:41:30\",\"ServingPercentage\":26.79,\"BackendPercentage\":0.00,\"IdlePercentage\":73.21,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"hmurad\",\"TicketServed\":27,\"AvgServiceTime\":\"00:04:55\",\"SLA\":85.19,\"DaysWorked\":1,\"LoggedTime\":\"04:36:10\",\"ServingPercentage\":48.18,\"BackendPercentage\":0.00,\"IdlePercentage\":51.82,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"l.hebsi\",\"TicketServed\":30,\"AvgServiceTime\":\"00:06:27\",\"SLA\":73.33,\"DaysWorked\":1,\"LoggedTime\":\"05:14:08\",\"ServingPercentage\":61.74,\"BackendPercentage\":0.00,\"IdlePercentage\":38.26,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.jan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"m.muhammed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"mo.khan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:07\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"S.Muhammd\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"mo.khan\",\"AWADOOD1316\",\"LATIFA951\",\"hmurad\",\"MAITA841\",\"m.jan\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"m.muhammed\",\"NOURA\",\"USER22\",\"USER25\",\"B.Almarzooqi\",\"edc0774\",\"UMER1024\",\"h.amer\",\"edc0843\",\"HAMDA926\",\"l.hebsi\",\"edc0569\",\"H.AlAeryani\",\"NASER1525\",\"maitha1597\",\"b.alshamsi\",\"S.Muhammd\"],\"TicketServed\":[0,0,0,0,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,30,0,10,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,85.19,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,73.33,0.00,50.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,48.18,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,26.79,0.00,0.00,61.74,0.00,68.92,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,51.82,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,73.21,0.00,0.00,38.26,0.00,31.08,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/9/2025 1:50:36 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/9/2025 1:50:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/9/2025 1:50:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:50:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:50:37 PM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 1:50:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 1:50:38 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:50:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:50:38 PM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 1:50:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 1:51:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:51:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:52:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:52:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:53:38 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:53:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:54:38 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:54:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:55:39 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:55:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:57:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:57:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 1:59:38 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 1:59:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:01:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:01:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:03:26 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:03:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:03:38 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:03:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:04:39 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:04:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:06:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:06:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:08:38 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:08:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:10:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:10:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:12:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:12:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:14:37 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:14:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:16:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:16:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:33:23 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 74.243.201.106
9/9/2025 2:33:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 74.243.201.106
9/9/2025 2:33:24 PM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41
9/9/2025 2:33:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41
9/9/2025 2:33:25 PM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41
9/9/2025 2:33:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41
9/9/2025 2:33:25 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41
9/9/2025 2:33:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41
9/9/2025 2:33:27 PM | Request Received getDashboardData=> fid: 34|35|37|47|48|49|50|148| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.225.41
9/9/2025 2:33:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.225.41
9/9/2025 2:33:38 PM | Request Received getReportData=> fid: 34|35|37|47|48|49|50|148| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:33:38 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:01:40\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:01\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:21\",\"MaxWaitingTime\":\"00:03:11\"},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":145,\"PercentageIssuedTickets\":12.43,\"ServedTicketsPerCategory\":137,\"PercentageServedTickets\":12.50,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":111,\"WaitingSLAPercentage\":76.55,\"AvgServiceTime\":\"00:03:06\",\"ServiceSLACount\":137,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8,\"FFTime\":\"07:04:55\",\"MaxFFTime\":\"00:30:08\",\"AvgFFTime\":\"00:03:06\",\"PercentageFFTime\":13.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:53:39\",\"MaxWaitingTime\":\"00:23:32\"},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:00:38\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:34:36\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:34:36\",\"MaxFFTime\":\"00:34:36\",\"AvgFFTime\":\"00:34:36\",\"PercentageFFTime\":1.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:38\",\"MaxWaitingTime\":\"00:00:38\"},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":1.97,\"ServedTicketsPerCategory\":23,\"PercentageServedTickets\":2.10,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":95.65,\"AvgServiceTime\":\"00:01:59\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:45:37\",\"MaxFFTime\":\"00:07:35\",\"AvgFFTime\":\"00:01:59\",\"PercentageFFTime\":1.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:58\",\"MaxWaitingTime\":\"00:11:46\"},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:00:56\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:13\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:13\",\"MaxFFTime\":\"00:01:13\",\"AvgFFTime\":\"00:01:13\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:56\",\"MaxWaitingTime\":\"00:00:56\"},{\"CategoryName\":\"Clearance Normal\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:25\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:51\",\"MaxFFTime\":\"00:01:27\",\"AvgFFTime\":\"00:01:25\",\"PercentageFFTime\":0.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:25\",\"MaxWaitingTime\":\"00:02:02\"},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":59,\"PercentageIssuedTickets\":5.06,\"ServedTicketsPerCategory\":59,\"PercentageServedTickets\":5.38,\"AvgWaitTime\":\"00:03:19\",\"WaitingSLACount\":57,\"WaitingSLAPercentage\":96.61,\"AvgServiceTime\":\"00:01:39\",\"ServiceSLACount\":59,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:38:08\",\"MaxFFTime\":\"00:06:29\",\"AvgFFTime\":\"00:01:39\",\"PercentageFFTime\":3.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:16:22\",\"MaxWaitingTime\":\"00:27:22\"},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":43,\"PercentageIssuedTickets\":3.68,\"ServedTicketsPerCategory\":37,\"PercentageServedTickets\":3.38,\"AvgWaitTime\":\"00:02:25\",\"WaitingSLACount\":34,\"WaitingSLAPercentage\":79.07,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":5,\"FFTime\":\"01:04:57\",\"MaxFFTime\":\"00:07:41\",\"AvgFFTime\":\"00:01:45\",\"PercentageFFTime\":2.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:14\",\"MaxWaitingTime\":\"00:11:50\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":30,\"PercentageIssuedTickets\":2.57,\"ServedTicketsPerCategory\":30,\"PercentageServedTickets\":2.74,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":76.67,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:56:33\",\"MaxFFTime\":\"00:20:46\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":3.59,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:28:28\",\"MaxWaitingTime\":\"01:12:31\"},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:06:18\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:05\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:54\",\"MaxWaitingTime\":\"00:12:16\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:03:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:43\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:11:26\",\"MaxFFTime\":\"00:10:47\",\"AvgFFTime\":\"00:05:43\",\"PercentageFFTime\":0.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:11\",\"MaxWaitingTime\":\"00:03:15\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":34,\"PercentageIssuedTickets\":2.91,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":3.01,\"AvgWaitTime\":\"00:02:54\",\"WaitingSLACount\":32,\"WaitingSLAPercentage\":94.12,\"AvgServiceTime\":\"00:03:43\",\"ServiceSLACount\":33,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:03:02\",\"MaxFFTime\":\"00:14:43\",\"AvgFFTime\":\"00:03:43\",\"PercentageFFTime\":3.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:35:51\",\"MaxWaitingTime\":\"00:10:17\"},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":0.86,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:03:53\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":90.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:26\",\"MaxFFTime\":\"00:00:20\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:38:54\",\"MaxWaitingTime\":\"00:11:41\"},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:01:38\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:29:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:01\",\"MaxFFTime\":\"00:29:01\",\"AvgFFTime\":\"00:29:01\",\"PercentageFFTime\":0.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:38\",\"MaxWaitingTime\":\"00:01:38\"},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":78,\"PercentageIssuedTickets\":6.68,\"ServedTicketsPerCategory\":78,\"PercentageServedTickets\":7.12,\"AvgWaitTime\":\"00:09:13\",\"WaitingSLACount\":44,\"WaitingSLAPercentage\":56.41,\"AvgServiceTime\":\"00:02:59\",\"ServiceSLACount\":75,\"ServiceSLAPercentage\":96.15,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"03:53:07\",\"MaxFFTime\":\"00:19:13\",\"AvgFFTime\":\"00:02:59\",\"PercentageFFTime\":7.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:59:23\",\"MaxWaitingTime\":\"00:22:41\"},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:12:06\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:12:36\",\"MaxFFTime\":\"00:18:06\",\"AvgFFTime\":\"00:12:06\",\"PercentageFFTime\":2.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:46:30\",\"MaxWaitingTime\":\"00:19:30\"},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:05:05\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:03:43\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:35\",\"MaxFFTime\":\"00:12:52\",\"AvgFFTime\":\"00:03:43\",\"PercentageFFTime\":0.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:25:27\",\"MaxWaitingTime\":\"00:11:53\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":1.29,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":1.37,\"AvgWaitTime\":\"00:05:15\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":86.67,\"AvgServiceTime\":\"00:07:40\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:55:03\",\"MaxFFTime\":\"00:29:05\",\"AvgFFTime\":\"00:07:40\",\"PercentageFFTime\":3.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:18:56\",\"MaxWaitingTime\":\"00:15:37\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:06:58\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":0,\"FFTime\":\"00:34:53\",\"MaxFFTime\":\"00:20:01\",\"AvgFFTime\":\"00:06:58\",\"PercentageFFTime\":1.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:45\",\"MaxWaitingTime\":\"00:13:37\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":64,\"PercentageIssuedTickets\":5.48,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":5.57,\"AvgWaitTime\":\"00:06:01\",\"WaitingSLACount\":53,\"WaitingSLAPercentage\":82.81,\"AvgServiceTime\":\"00:03:02\",\"ServiceSLACount\":61,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"03:05:44\",\"MaxFFTime\":\"00:15:28\",\"AvgFFTime\":\"00:03:02\",\"PercentageFFTime\":5.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:07:24\",\"MaxWaitingTime\":\"00:22:58\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.36,\"AvgWaitTime\":\"00:00:45\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:59\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:23:57\",\"MaxFFTime\":\"00:08:32\",\"AvgFFTime\":\"00:05:59\",\"PercentageFFTime\":0.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:00\",\"MaxWaitingTime\":\"00:01:33\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:06:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:16:31\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:33:02\",\"MaxFFTime\":\"00:21:07\",\"AvgFFTime\":\"00:16:31\",\"PercentageFFTime\":1.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:11\",\"MaxWaitingTime\":\"00:09:21\"},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:13:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:05\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:39:00\",\"MaxWaitingTime\":\"00:16:34\"},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":113,\"PercentageIssuedTickets\":9.68,\"ServedTicketsPerCategory\":111,\"PercentageServedTickets\":10.13,\"AvgWaitTime\":\"00:04:53\",\"WaitingSLACount\":94,\"WaitingSLAPercentage\":83.19,\"AvgServiceTime\":\"00:01:21\",\"ServiceSLACount\":111,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":0,\"FFTime\":\"02:31:10\",\"MaxFFTime\":\"00:09:37\",\"AvgFFTime\":\"00:01:21\",\"PercentageFFTime\":4.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:12:32\",\"MaxWaitingTime\":\"00:23:22\"},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":90,\"PercentageIssuedTickets\":7.71,\"ServedTicketsPerCategory\":90,\"PercentageServedTickets\":8.21,\"AvgWaitTime\":\"00:05:02\",\"WaitingSLACount\":82,\"WaitingSLAPercentage\":91.11,\"AvgServiceTime\":\"00:01:26\",\"ServiceSLACount\":90,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:09:29\",\"MaxFFTime\":\"00:07:46\",\"AvgFFTime\":\"00:01:26\",\"PercentageFFTime\":3.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:33:26\",\"MaxWaitingTime\":\"00:12:23\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":1.20,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":1.28,\"AvgWaitTime\":\"00:03:34\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:12\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:30:56\",\"MaxFFTime\":\"00:04:05\",\"AvgFFTime\":\"00:02:12\",\"PercentageFFTime\":0.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:50:07\",\"MaxWaitingTime\":\"00:09:34\"},{\"CategoryName\":\"Training LMV\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":2.14,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":2.28,\"AvgWaitTime\":\"00:01:55\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":88.00,\"AvgServiceTime\":\"00:04:59\",\"ServiceSLACount\":17,\"ServiceSLAPercentage\":68.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:04:37\",\"MaxFFTime\":\"00:20:11\",\"AvgFFTime\":\"00:04:59\",\"PercentageFFTime\":3.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:48:10\",\"MaxWaitingTime\":\"00:12:33\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:07:04\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:21\",\"MaxFFTime\":\"00:04:05\",\"AvgFFTime\":\"00:02:27\",\"PercentageFFTime\":0.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:22\",\"MaxWaitingTime\":\"00:11:48\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":27,\"PercentageIssuedTickets\":2.31,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":2.28,\"AvgWaitTime\":\"00:06:27\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":81.48,\"AvgServiceTime\":\"00:06:36\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":1,\"FFTime\":\"02:45:22\",\"MaxFFTime\":\"00:14:44\",\"AvgFFTime\":\"00:06:36\",\"PercentageFFTime\":5.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:47:44\",\"MaxWaitingTime\":\"00:17:41\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:03:29\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:00:58\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:47\",\"MaxFFTime\":\"00:05:07\",\"AvgFFTime\":\"00:00:58\",\"PercentageFFTime\":0.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:29\",\"MaxWaitingTime\":\"00:10:34\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":1.89,\"ServedTicketsPerCategory\":22,\"PercentageServedTickets\":2.01,\"AvgWaitTime\":\"00:09:43\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":22,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:33\",\"MaxFFTime\":\"00:00:10\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:33:52\",\"MaxWaitingTime\":\"00:39:07\"},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.77,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.82,\"AvgWaitTime\":\"00:06:49\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:03:30\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:31:36\",\"MaxFFTime\":\"00:10:45\",\"AvgFFTime\":\"00:03:30\",\"PercentageFFTime\":0.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:01:21\",\"MaxWaitingTime\":\"00:15:25\"},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":1.11,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":1.19,\"AvgWaitTime\":\"00:04:08\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:25\",\"MaxFFTime\":\"00:00:05\",\"AvgFFTime\":\"00:00:01\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:53:50\",\"MaxWaitingTime\":\"00:13:32\"},{\"CategoryName\":\"Payment Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:03:42\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:51\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:11:10\",\"MaxFFTime\":\"00:04:05\",\"AvgFFTime\":\"00:01:51\",\"PercentageFFTime\":0.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:17\",\"MaxWaitingTime\":\"00:07:06\"},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:08:10\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:00:49\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:05:49\",\"MaxFFTime\":\"00:03:09\",\"AvgFFTime\":\"00:00:49\",\"PercentageFFTime\":0.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:57:16\",\"MaxWaitingTime\":\"00:15:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":72,\"PercentageIssuedTickets\":6.17,\"ServedTicketsPerCategory\":62,\"PercentageServedTickets\":5.66,\"AvgWaitTime\":\"00:01:40\",\"WaitingSLACount\":61,\"WaitingSLAPercentage\":84.72,\"AvgServiceTime\":\"00:02:15\",\"ServiceSLACount\":62,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":0,\"FFTime\":\"02:19:49\",\"MaxFFTime\":\"00:17:34\",\"AvgFFTime\":\"00:02:15\",\"PercentageFFTime\":4.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:00:45\",\"MaxWaitingTime\":\"00:17:43\"},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":0.86,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.82,\"AvgWaitTime\":\"00:01:03\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":90.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:18:15\",\"MaxFFTime\":\"00:03:18\",\"AvgFFTime\":\"00:02:01\",\"PercentageFFTime\":0.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:09:35\",\"MaxWaitingTime\":\"00:04:26\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:00:21\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:02:55\",\"MaxFFTime\":\"00:02:55\",\"AvgFFTime\":\"00:02:55\",\"PercentageFFTime\":0.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:21\",\"MaxWaitingTime\":\"00:00:21\"},{\"CategoryName\":\"Registration Arabic\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.36,\"AvgWaitTime\":\"00:00:32\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:00\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:32:00\",\"MaxFFTime\":\"00:19:53\",\"AvgFFTime\":\"00:08:00\",\"PercentageFFTime\":0.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:02:10\",\"MaxWaitingTime\":\"00:01:03\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:03:34\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:12:49\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:29:48\",\"MaxFFTime\":\"00:49:35\",\"AvgFFTime\":\"00:12:49\",\"PercentageFFTime\":2.77,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:59\",\"MaxWaitingTime\":\"00:16:17\"},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:07:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:06\",\"MaxFFTime\":\"00:07:06\",\"AvgFFTime\":\"00:07:06\",\"PercentageFFTime\":0.22,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:12\",\"MaxWaitingTime\":\"00:05:12\"},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":2.74,\"ServedTicketsPerCategory\":32,\"PercentageServedTickets\":2.92,\"AvgWaitTime\":\"00:04:18\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":32,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:56:23\",\"MaxFFTime\":\"00:09:36\",\"AvgFFTime\":\"00:01:45\",\"PercentageFFTime\":1.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:18:06\",\"MaxWaitingTime\":\"00:14:40\"},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:07:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:23\",\"MaxFFTime\":\"00:03:47\",\"AvgFFTime\":\"00:01:54\",\"PercentageFFTime\":0.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:50:46\",\"MaxWaitingTime\":\"00:16:09\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":2.23,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":1.82,\"AvgWaitTime\":\"00:02:42\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":76.92,\"AvgServiceTime\":\"00:09:58\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.26,\"UnqualifiedTickets\":3,\"FFTime\":\"03:19:28\",\"MaxFFTime\":\"00:51:59\",\"AvgFFTime\":\"00:09:58\",\"PercentageFFTime\":6.15,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:15\",\"MaxWaitingTime\":\"00:24:17\"},{\"CategoryName\":\"Registration English\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:08:22\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:00:07\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:55\",\"MaxFFTime\":\"00:00:34\",\"AvgFFTime\":\"00:00:07\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:58:39\",\"MaxWaitingTime\":\"00:12:56\"},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:07:51\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:59\",\"MaxFFTime\":\"00:00:42\",\"AvgFFTime\":\"00:00:11\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:39:17\",\"MaxWaitingTime\":\"00:15:24\"},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":0.94,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:05:09\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:09:25\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:34:17\",\"MaxFFTime\":\"00:23:15\",\"AvgFFTime\":\"00:09:25\",\"PercentageFFTime\":2.91,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:37\",\"MaxWaitingTime\":\"00:12:55\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":2.23,\"ServedTicketsPerCategory\":24,\"PercentageServedTickets\":2.19,\"AvgWaitTime\":\"00:01:53\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:03:35\",\"ServiceSLACount\":24,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":1,\"FFTime\":\"01:26:12\",\"MaxFFTime\":\"00:12:46\",\"AvgFFTime\":\"00:03:35\",\"PercentageFFTime\":2.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:47:13\",\"MaxWaitingTime\":\"00:10:05\"},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.36,\"AvgWaitTime\":\"00:05:30\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:25\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:43\",\"MaxFFTime\":\"00:01:33\",\"AvgFFTime\":\"00:00:25\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:02\",\"MaxWaitingTime\":\"00:09:11\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":1.54,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":1.46,\"AvgWaitTime\":\"00:02:13\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":0,\"FFTime\":\"01:21:04\",\"MaxFFTime\":\"00:17:40\",\"AvgFFTime\":\"00:05:04\",\"PercentageFFTime\":2.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:40:01\",\"MaxWaitingTime\":\"00:17:22\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:12:35\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:20\",\"MaxFFTime\":\"00:06:20\",\"AvgFFTime\":\"00:06:20\",\"PercentageFFTime\":0.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:35\",\"MaxWaitingTime\":\"00:12:35\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":54,\"PercentageIssuedTickets\":4.63,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":3.01,\"AvgWaitTime\":\"00:06:15\",\"WaitingSLACount\":27,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:12\",\"ServiceSLACount\":33,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":19,\"PercentageNoShowTickets\":1.63,\"UnqualifiedTickets\":2,\"FFTime\":\"01:12:40\",\"MaxFFTime\":\"00:05:09\",\"AvgFFTime\":\"00:02:12\",\"PercentageFFTime\":2.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:25:49\",\"MaxWaitingTime\":\"01:00:29\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.09,\"AvgWaitTime\":\"00:04:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:04:07\",\"MaxFFTime\":\"00:04:07\",\"AvgFFTime\":\"00:04:07\",\"PercentageFFTime\":0.13,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:04:08\",\"MaxWaitingTime\":\"00:04:08\"},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1096 / 1167 (93.92%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:03 | SLA: 80.38%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:57 | SLA: 98.63%\"},{\"colName\":\"No Show\",\"colValue\":\"42 (3.60%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":1.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.10,\"AverageWaitingTimePerCategory\":6.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":34.60,\"AverageWaitingTimePerCategory\":0.63,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":1.98,\"AverageWaitingTimePerCategory\":2.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":1.22,\"AverageWaitingTimePerCategory\":0.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":1.43,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.66,\"AverageWaitingTimePerCategory\":3.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":1.76,\"AverageWaitingTimePerCategory\":2.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.89,\"AverageWaitingTimePerCategory\":8.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.72,\"AverageWaitingTimePerCategory\":3.09,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":3.73,\"AverageWaitingTimePerCategory\":2.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":0.04,\"AverageWaitingTimePerCategory\":3.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":29.02,\"AverageWaitingTimePerCategory\":1.63,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":2.99,\"AverageWaitingTimePerCategory\":9.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":12.10,\"AverageWaitingTimePerCategory\":7.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":3.72,\"AverageWaitingTimePerCategory\":5.09,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":7.67,\"AverageWaitingTimePerCategory\":5.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.98,\"AverageWaitingTimePerCategory\":5.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":3.04,\"AverageWaitingTimePerCategory\":6.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":5.99,\"AverageWaitingTimePerCategory\":0.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":16.52,\"AverageWaitingTimePerCategory\":6.09,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":13.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.36,\"AverageWaitingTimePerCategory\":4.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":1.44,\"AverageWaitingTimePerCategory\":5.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":2.21,\"AverageWaitingTimePerCategory\":3.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":4.98,\"AverageWaitingTimePerCategory\":1.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":2.45,\"AverageWaitingTimePerCategory\":7.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":6.61,\"AverageWaitingTimePerCategory\":6.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.97,\"AverageWaitingTimePerCategory\":3.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":9.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":3.51,\"AverageWaitingTimePerCategory\":6.82,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":4.14,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.86,\"AverageWaitingTimePerCategory\":3.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":0.83,\"AverageWaitingTimePerCategory\":8.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":2.26,\"AverageWaitingTimePerCategory\":1.68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":2.03,\"AverageWaitingTimePerCategory\":1.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":2.92,\"AverageWaitingTimePerCategory\":0.35,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":8.00,\"AverageWaitingTimePerCategory\":0.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.83,\"AverageWaitingTimePerCategory\":3.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":7.10,\"AverageWaitingTimePerCategory\":5.20,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.76,\"AverageWaitingTimePerCategory\":4.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":1.91,\"AverageWaitingTimePerCategory\":7.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":9.97,\"AverageWaitingTimePerCategory\":2.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":0.13,\"AverageWaitingTimePerCategory\":8.38,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":7.86,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":9.43,\"AverageWaitingTimePerCategory\":5.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":3.59,\"AverageWaitingTimePerCategory\":1.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":0.43,\"AverageWaitingTimePerCategory\":5.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":2.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":12.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":2.20,\"AverageWaitingTimePerCategory\":6.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":4.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:33:49 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:33:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":7.26,\"ServedTicketsPerCategory\":23,\"PercentageServedTickets\":8.04,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":95.65,\"AvgServiceTime\":\"00:01:59\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:45:37\",\"MaxFFTime\":\"00:07:35\",\"AvgFFTime\":\"00:01:59\",\"PercentageFFTime\":4.43,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:58\",\"MaxWaitingTime\":\"00:11:46\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":30,\"PercentageIssuedTickets\":9.46,\"ServedTicketsPerCategory\":30,\"PercentageServedTickets\":10.49,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":76.67,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:56:33\",\"MaxFFTime\":\"00:20:46\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":11.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:28:28\",\"MaxWaitingTime\":\"01:12:31\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.63,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.70,\"AvgWaitTime\":\"00:03:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:43\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:11:26\",\"MaxFFTime\":\"00:10:47\",\"AvgFFTime\":\"00:05:43\",\"PercentageFFTime\":1.11,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:06:11\",\"MaxWaitingTime\":\"00:03:15\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":73,\"PercentageIssuedTickets\":23.03,\"ServedTicketsPerCategory\":73,\"PercentageServedTickets\":25.52,\"AvgWaitTime\":\"00:09:46\",\"WaitingSLACount\":39,\"WaitingSLAPercentage\":53.42,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":73,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"03:19:13\",\"MaxFFTime\":\"00:08:28\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":19.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:53:17\",\"MaxWaitingTime\":\"00:22:41\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.26,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":1.40,\"AvgWaitTime\":\"00:00:45\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:59\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:23:57\",\"MaxFFTime\":\"00:08:32\",\"AvgFFTime\":\"00:05:59\",\"PercentageFFTime\":2.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:00\",\"MaxWaitingTime\":\"00:01:33\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":55,\"PercentageIssuedTickets\":17.35,\"ServedTicketsPerCategory\":55,\"PercentageServedTickets\":19.23,\"AvgWaitTime\":\"00:00:45\",\"WaitingSLACount\":55,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:52\",\"ServiceSLACount\":55,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:42:48\",\"MaxFFTime\":\"00:05:08\",\"AvgFFTime\":\"00:01:52\",\"PercentageFFTime\":9.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:57\",\"MaxWaitingTime\":\"00:05:07\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":2.21,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":2.45,\"AvgWaitTime\":\"00:03:34\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:12:49\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:29:48\",\"MaxFFTime\":\"00:49:35\",\"AvgFFTime\":\"00:12:49\",\"PercentageFFTime\":8.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:24:59\",\"MaxWaitingTime\":\"00:16:17\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":8.20,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":6.99,\"AvgWaitTime\":\"00:02:42\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":76.92,\"AvgServiceTime\":\"00:09:58\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.95,\"UnqualifiedTickets\":3,\"FFTime\":\"03:19:28\",\"MaxFFTime\":\"00:51:59\",\"AvgFFTime\":\"00:09:58\",\"PercentageFFTime\":19.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:15\",\"MaxWaitingTime\":\"00:24:17\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":8.20,\"ServedTicketsPerCategory\":24,\"PercentageServedTickets\":8.39,\"AvgWaitTime\":\"00:01:53\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:03:35\",\"ServiceSLACount\":24,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.32,\"UnqualifiedTickets\":1,\"FFTime\":\"01:26:12\",\"MaxFFTime\":\"00:12:46\",\"AvgFFTime\":\"00:03:35\",\"PercentageFFTime\":8.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:47:13\",\"MaxWaitingTime\":\"00:10:05\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":5.36,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":5.24,\"AvgWaitTime\":\"00:02:19\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":82.35,\"AvgServiceTime\":\"00:05:23\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":0,\"FFTime\":\"01:20:59\",\"MaxFFTime\":\"00:17:35\",\"AvgFFTime\":\"00:05:23\",\"PercentageFFTime\":7.87,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:39:30\",\"MaxWaitingTime\":\"00:17:22\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":54,\"PercentageIssuedTickets\":17.03,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":11.54,\"AvgWaitTime\":\"00:06:15\",\"WaitingSLACount\":27,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:12\",\"ServiceSLACount\":33,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":19,\"PercentageNoShowTickets\":5.99,\"UnqualifiedTickets\":2,\"FFTime\":\"01:12:40\",\"MaxFFTime\":\"00:05:09\",\"AvgFFTime\":\"00:02:12\",\"PercentageFFTime\":7.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:25:49\",\"MaxWaitingTime\":\"01:00:29\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"286 / 317 (90.22%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:05 | SLA: 74.45%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:35 | SLA: 99.30%\"},{\"colName\":\"No Show\",\"colValue\":\"25 (7.89%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":1.98,\"AverageWaitingTimePerCategory\":2.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.89,\"AverageWaitingTimePerCategory\":8.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.72,\"AverageWaitingTimePerCategory\":3.09,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":9.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":5.99,\"AverageWaitingTimePerCategory\":0.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":1.87,\"AverageWaitingTimePerCategory\":0.76,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.83,\"AverageWaitingTimePerCategory\":3.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":9.97,\"AverageWaitingTimePerCategory\":2.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":3.59,\"AverageWaitingTimePerCategory\":1.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":5.40,\"AverageWaitingTimePerCategory\":2.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":2.20,\"AverageWaitingTimePerCategory\":6.27,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:34:21 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:34:50 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":650,\"PercentageIssuedTickets\":5.05,\"ServedTicketsPerCategory\":647,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:03:03\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":93.38,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":647,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"05:22:04\",\"MaxFFTime\":\"04:37:25\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":2.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:53:40\",\"MaxWaitingTime\":\"00:30:41\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":648,\"PercentageIssuedTickets\":5.04,\"ServedTicketsPerCategory\":630,\"PercentageServedTickets\":5.30,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":547,\"WaitingSLAPercentage\":84.41,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":629,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":14,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":4,\"FFTime\":\"12:15:12\",\"MaxFFTime\":\"06:16:06\",\"AvgFFTime\":\"00:03:27\",\"PercentageFFTime\":3.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:16:02\",\"MaxWaitingTime\":\"00:39:37\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":0.63,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":62,\"WaitingSLAPercentage\":76.54,\"AvgServiceTime\":\"00:04:47\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":0,\"FFTime\":\"06:03:51\",\"MaxFFTime\":\"03:46:23\",\"AvgFFTime\":\"00:04:47\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:41:44\",\"MaxWaitingTime\":\"00:30:45\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":2368,\"PercentageIssuedTickets\":18.40,\"ServedTicketsPerCategory\":2345,\"PercentageServedTickets\":19.74,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":1859,\"WaitingSLAPercentage\":78.51,\"AvgServiceTime\":\"00:03:34\",\"ServiceSLACount\":2345,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":1,\"FFTime\":\"19:46:06\",\"MaxFFTime\":\"07:26:40\",\"AvgFFTime\":\"00:03:34\",\"PercentageFFTime\":14.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:09:14\",\"MaxWaitingTime\":\"00:50:42\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":85,\"PercentageServedTickets\":0.72,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":66,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:18:50\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"02:41:30\",\"MaxFFTime\":\"10:39:17\",\"AvgFFTime\":\"00:18:50\",\"PercentageFFTime\":2.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:59:00\",\"MaxWaitingTime\":\"00:33:37\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:46\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":62.50,\"AvgServiceTime\":\"00:01:00\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:04\",\"MaxFFTime\":\"00:07:04\",\"AvgFFTime\":\"00:01:00\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:10\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2437,\"PercentageIssuedTickets\":18.94,\"ServedTicketsPerCategory\":2409,\"PercentageServedTickets\":20.28,\"AvgWaitTime\":\"00:02:54\",\"WaitingSLACount\":2272,\"WaitingSLAPercentage\":93.23,\"AvgServiceTime\":\"00:03:39\",\"ServiceSLACount\":2400,\"ServiceSLAPercentage\":99.63,\"NoShowTickets\":27,\"PercentageNoShowTickets\":0.21,\"UnqualifiedTickets\":1,\"FFTime\":\"02:40:57\",\"MaxFFTime\":\"14:31:44\",\"AvgFFTime\":\"00:03:39\",\"PercentageFFTime\":14.82,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:59:45\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":1.79,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":185,\"WaitingSLAPercentage\":77.41,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":196,\"ServiceSLAPercentage\":92.02,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":1,\"FFTime\":\"23:50:30\",\"MaxFFTime\":\"18:00:47\",\"AvgFFTime\":\"00:13:28\",\"PercentageFFTime\":4.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:56:33\",\"MaxWaitingTime\":\"00:34:50\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":990,\"PercentageIssuedTickets\":7.69,\"ServedTicketsPerCategory\":901,\"PercentageServedTickets\":7.59,\"AvgWaitTime\":\"00:03:52\",\"WaitingSLACount\":823,\"WaitingSLAPercentage\":83.13,\"AvgServiceTime\":\"00:11:59\",\"ServiceSLACount\":852,\"ServiceSLAPercentage\":94.56,\"NoShowTickets\":78,\"PercentageNoShowTickets\":0.61,\"UnqualifiedTickets\":11,\"FFTime\":\"11:58:00\",\"MaxFFTime\":\"01:35:47\",\"AvgFFTime\":\"00:11:59\",\"PercentageFFTime\":18.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:12:44\",\"MaxWaitingTime\":\"01:49:39\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":2151,\"PercentageIssuedTickets\":16.72,\"ServedTicketsPerCategory\":2071,\"PercentageServedTickets\":17.44,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":1941,\"WaitingSLAPercentage\":90.24,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2057,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":77,\"PercentageNoShowTickets\":0.60,\"UnqualifiedTickets\":3,\"FFTime\":\"02:46:09\",\"MaxFFTime\":\"19:54:57\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":17.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:22:31\",\"MaxWaitingTime\":\"00:49:33\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":771,\"PercentageIssuedTickets\":5.99,\"ServedTicketsPerCategory\":657,\"PercentageServedTickets\":5.53,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":599,\"WaitingSLAPercentage\":77.69,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":632,\"ServiceSLAPercentage\":96.19,\"NoShowTickets\":112,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":2,\"FFTime\":\"06:11:28\",\"MaxFFTime\":\"19:02:31\",\"AvgFFTime\":\"00:09:19\",\"PercentageFFTime\":10.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:27\",\"MaxWaitingTime\":\"01:01:50\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:13:29\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:56\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:56\",\"MaxFFTime\":\"00:00:56\",\"AvgFFTime\":\"00:00:56\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:58\",\"MaxWaitingTime\":\"00:14:48\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":2433,\"PercentageIssuedTickets\":18.91,\"ServedTicketsPerCategory\":1836,\"PercentageServedTickets\":15.46,\"AvgWaitTime\":\"00:05:26\",\"WaitingSLACount\":1558,\"WaitingSLAPercentage\":64.04,\"AvgServiceTime\":\"00:03:23\",\"ServiceSLACount\":1835,\"ServiceSLAPercentage\":99.95,\"NoShowTickets\":596,\"PercentageNoShowTickets\":4.63,\"UnqualifiedTickets\":1,\"FFTime\":\"07:54:12\",\"MaxFFTime\":\"08:45:59\",\"AvgFFTime\":\"00:03:23\",\"PercentageFFTime\":10.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:43:07\",\"MaxWaitingTime\":\"00:33:04\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"11878 / 12867 (92.31%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:17 | SLA: 81.79%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:59 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"961 (7.47%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":3.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.79,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.58,\"AverageWaitingTimePerCategory\":5.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":18.84,\"AverageWaitingTimePerCategory\":6.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":7.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.65,\"AverageWaitingTimePerCategory\":2.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.98,\"AverageWaitingTimePerCategory\":3.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":3.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.33,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.93,\"AverageWaitingTimePerCategory\":13.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:35:08 PM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 2:35:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 2:35:08 PM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 2:35:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 2:35:08 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:35:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:35:09 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/9/2025 2:35:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/9/2025 2:35:10 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:35:12 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:35:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:35:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":650,\"PercentageIssuedTickets\":5.05,\"ServedTicketsPerCategory\":647,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:03:03\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":93.38,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":647,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"05:22:04\",\"MaxFFTime\":\"04:37:25\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":2.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:53:40\",\"MaxWaitingTime\":\"00:30:41\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":648,\"PercentageIssuedTickets\":5.04,\"ServedTicketsPerCategory\":630,\"PercentageServedTickets\":5.30,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":547,\"WaitingSLAPercentage\":84.41,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":629,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":14,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":4,\"FFTime\":\"12:15:12\",\"MaxFFTime\":\"06:16:06\",\"AvgFFTime\":\"00:03:27\",\"PercentageFFTime\":3.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:16:02\",\"MaxWaitingTime\":\"00:39:37\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":0.63,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":62,\"WaitingSLAPercentage\":76.54,\"AvgServiceTime\":\"00:04:47\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":0,\"FFTime\":\"06:03:51\",\"MaxFFTime\":\"03:46:23\",\"AvgFFTime\":\"00:04:47\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:41:44\",\"MaxWaitingTime\":\"00:30:45\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":2368,\"PercentageIssuedTickets\":18.40,\"ServedTicketsPerCategory\":2345,\"PercentageServedTickets\":19.74,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":1859,\"WaitingSLAPercentage\":78.51,\"AvgServiceTime\":\"00:03:34\",\"ServiceSLACount\":2345,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":1,\"FFTime\":\"19:46:06\",\"MaxFFTime\":\"07:26:40\",\"AvgFFTime\":\"00:03:34\",\"PercentageFFTime\":14.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:09:14\",\"MaxWaitingTime\":\"00:50:42\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":85,\"PercentageServedTickets\":0.72,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":66,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:18:50\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"02:41:30\",\"MaxFFTime\":\"10:39:17\",\"AvgFFTime\":\"00:18:50\",\"PercentageFFTime\":2.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:59:00\",\"MaxWaitingTime\":\"00:33:37\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:46\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":62.50,\"AvgServiceTime\":\"00:01:00\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:04\",\"MaxFFTime\":\"00:07:04\",\"AvgFFTime\":\"00:01:00\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:10\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2437,\"PercentageIssuedTickets\":18.94,\"ServedTicketsPerCategory\":2409,\"PercentageServedTickets\":20.28,\"AvgWaitTime\":\"00:02:54\",\"WaitingSLACount\":2272,\"WaitingSLAPercentage\":93.23,\"AvgServiceTime\":\"00:03:39\",\"ServiceSLACount\":2400,\"ServiceSLAPercentage\":99.63,\"NoShowTickets\":27,\"PercentageNoShowTickets\":0.21,\"UnqualifiedTickets\":1,\"FFTime\":\"02:40:57\",\"MaxFFTime\":\"14:31:44\",\"AvgFFTime\":\"00:03:39\",\"PercentageFFTime\":14.82,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:59:45\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":1.79,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":185,\"WaitingSLAPercentage\":77.41,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":196,\"ServiceSLAPercentage\":92.02,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":1,\"FFTime\":\"23:50:30\",\"MaxFFTime\":\"18:00:47\",\"AvgFFTime\":\"00:13:28\",\"PercentageFFTime\":4.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:56:33\",\"MaxWaitingTime\":\"00:34:50\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":990,\"PercentageIssuedTickets\":7.69,\"ServedTicketsPerCategory\":901,\"PercentageServedTickets\":7.59,\"AvgWaitTime\":\"00:03:52\",\"WaitingSLACount\":823,\"WaitingSLAPercentage\":83.13,\"AvgServiceTime\":\"00:11:59\",\"ServiceSLACount\":852,\"ServiceSLAPercentage\":94.56,\"NoShowTickets\":78,\"PercentageNoShowTickets\":0.61,\"UnqualifiedTickets\":11,\"FFTime\":\"11:58:00\",\"MaxFFTime\":\"01:35:47\",\"AvgFFTime\":\"00:11:59\",\"PercentageFFTime\":18.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:12:44\",\"MaxWaitingTime\":\"01:49:39\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":2151,\"PercentageIssuedTickets\":16.72,\"ServedTicketsPerCategory\":2071,\"PercentageServedTickets\":17.44,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":1941,\"WaitingSLAPercentage\":90.24,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2057,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":77,\"PercentageNoShowTickets\":0.60,\"UnqualifiedTickets\":3,\"FFTime\":\"02:46:09\",\"MaxFFTime\":\"19:54:57\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":17.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:22:31\",\"MaxWaitingTime\":\"00:49:33\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":771,\"PercentageIssuedTickets\":5.99,\"ServedTicketsPerCategory\":657,\"PercentageServedTickets\":5.53,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":599,\"WaitingSLAPercentage\":77.69,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":632,\"ServiceSLAPercentage\":96.19,\"NoShowTickets\":112,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":2,\"FFTime\":\"06:11:28\",\"MaxFFTime\":\"19:02:31\",\"AvgFFTime\":\"00:09:19\",\"PercentageFFTime\":10.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:27\",\"MaxWaitingTime\":\"01:01:50\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:13:29\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:56\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:56\",\"MaxFFTime\":\"00:00:56\",\"AvgFFTime\":\"00:00:56\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:58\",\"MaxWaitingTime\":\"00:14:48\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":2433,\"PercentageIssuedTickets\":18.91,\"ServedTicketsPerCategory\":1836,\"PercentageServedTickets\":15.46,\"AvgWaitTime\":\"00:05:26\",\"WaitingSLACount\":1558,\"WaitingSLAPercentage\":64.04,\"AvgServiceTime\":\"00:03:23\",\"ServiceSLACount\":1835,\"ServiceSLAPercentage\":99.95,\"NoShowTickets\":596,\"PercentageNoShowTickets\":4.63,\"UnqualifiedTickets\":1,\"FFTime\":\"07:54:12\",\"MaxFFTime\":\"08:45:59\",\"AvgFFTime\":\"00:03:23\",\"PercentageFFTime\":10.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:43:07\",\"MaxWaitingTime\":\"00:33:04\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"11878 / 12867 (92.31%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:17 | SLA: 81.79%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:59 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"961 (7.47%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":3.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.79,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.58,\"AverageWaitingTimePerCategory\":5.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":18.84,\"AverageWaitingTimePerCategory\":6.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":7.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.65,\"AverageWaitingTimePerCategory\":2.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.98,\"AverageWaitingTimePerCategory\":3.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":3.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.33,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.93,\"AverageWaitingTimePerCategory\":13.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:36:09 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:36:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:36:19 PM | Request Received getReportData=> fid: 34|48| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:36:43 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":650,\"PercentageIssuedTickets\":5.01,\"ServedTicketsPerCategory\":647,\"PercentageServedTickets\":5.40,\"AvgWaitTime\":\"00:03:03\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":93.38,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":647,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"05:22:04\",\"MaxFFTime\":\"04:37:25\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":2.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:53:40\",\"MaxWaitingTime\":\"00:30:41\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":648,\"PercentageIssuedTickets\":5.00,\"ServedTicketsPerCategory\":630,\"PercentageServedTickets\":5.26,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":547,\"WaitingSLAPercentage\":84.41,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":629,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":14,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":4,\"FFTime\":\"12:15:12\",\"MaxFFTime\":\"06:16:06\",\"AvgFFTime\":\"00:03:27\",\"PercentageFFTime\":3.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:16:02\",\"MaxWaitingTime\":\"00:39:37\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":62,\"WaitingSLAPercentage\":76.54,\"AvgServiceTime\":\"00:04:47\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":0,\"FFTime\":\"06:03:51\",\"MaxFFTime\":\"03:46:23\",\"AvgFFTime\":\"00:04:47\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:41:44\",\"MaxWaitingTime\":\"00:30:45\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":2368,\"PercentageIssuedTickets\":18.26,\"ServedTicketsPerCategory\":2345,\"PercentageServedTickets\":19.58,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":1859,\"WaitingSLAPercentage\":78.51,\"AvgServiceTime\":\"00:03:34\",\"ServiceSLACount\":2345,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":1,\"FFTime\":\"19:46:06\",\"MaxFFTime\":\"07:26:40\",\"AvgFFTime\":\"00:03:34\",\"PercentageFFTime\":13.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:09:14\",\"MaxWaitingTime\":\"00:50:42\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":85,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":66,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:18:50\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"02:41:30\",\"MaxFFTime\":\"10:39:17\",\"AvgFFTime\":\"00:18:50\",\"PercentageFFTime\":2.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:59:00\",\"MaxWaitingTime\":\"00:33:37\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.13,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:06:24\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":70.59,\"AvgServiceTime\":\"00:01:16\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:20:28\",\"MaxFFTime\":\"00:16:30\",\"AvgFFTime\":\"00:01:16\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:48:48\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2527,\"PercentageIssuedTickets\":19.49,\"ServedTicketsPerCategory\":2498,\"PercentageServedTickets\":20.86,\"AvgWaitTime\":\"00:03:01\",\"WaitingSLACount\":2343,\"WaitingSLAPercentage\":92.72,\"AvgServiceTime\":\"00:03:44\",\"ServiceSLACount\":2488,\"ServiceSLAPercentage\":99.60,\"NoShowTickets\":28,\"PercentageNoShowTickets\":0.22,\"UnqualifiedTickets\":1,\"FFTime\":\"11:56:07\",\"MaxFFTime\":\"19:39:22\",\"AvgFFTime\":\"00:03:44\",\"PercentageFFTime\":15.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:10:51\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":1.84,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":1.78,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":185,\"WaitingSLAPercentage\":77.41,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":196,\"ServiceSLAPercentage\":92.02,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":1,\"FFTime\":\"23:50:30\",\"MaxFFTime\":\"18:00:47\",\"AvgFFTime\":\"00:13:28\",\"PercentageFFTime\":4.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:56:33\",\"MaxWaitingTime\":\"00:34:50\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":990,\"PercentageIssuedTickets\":7.64,\"ServedTicketsPerCategory\":901,\"PercentageServedTickets\":7.52,\"AvgWaitTime\":\"00:03:52\",\"WaitingSLACount\":823,\"WaitingSLAPercentage\":83.13,\"AvgServiceTime\":\"00:11:59\",\"ServiceSLACount\":852,\"ServiceSLAPercentage\":94.56,\"NoShowTickets\":78,\"PercentageNoShowTickets\":0.60,\"UnqualifiedTickets\":11,\"FFTime\":\"11:58:00\",\"MaxFFTime\":\"01:35:47\",\"AvgFFTime\":\"00:11:59\",\"PercentageFFTime\":18.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:12:44\",\"MaxWaitingTime\":\"01:49:39\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":2151,\"PercentageIssuedTickets\":16.59,\"ServedTicketsPerCategory\":2071,\"PercentageServedTickets\":17.29,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":1941,\"WaitingSLAPercentage\":90.24,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2057,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":77,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":3,\"FFTime\":\"02:46:09\",\"MaxFFTime\":\"19:54:57\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":17.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:22:31\",\"MaxWaitingTime\":\"00:49:33\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":771,\"PercentageIssuedTickets\":5.95,\"ServedTicketsPerCategory\":657,\"PercentageServedTickets\":5.49,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":599,\"WaitingSLAPercentage\":77.69,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":632,\"ServiceSLAPercentage\":96.19,\"NoShowTickets\":112,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":2,\"FFTime\":\"06:11:28\",\"MaxFFTime\":\"19:02:31\",\"AvgFFTime\":\"00:09:19\",\"PercentageFFTime\":10.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:27\",\"MaxWaitingTime\":\"01:01:50\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:13:29\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:56\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:56\",\"MaxFFTime\":\"00:00:56\",\"AvgFFTime\":\"00:00:56\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:58\",\"MaxWaitingTime\":\"00:14:48\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":2433,\"PercentageIssuedTickets\":18.76,\"ServedTicketsPerCategory\":1836,\"PercentageServedTickets\":15.33,\"AvgWaitTime\":\"00:05:26\",\"WaitingSLACount\":1558,\"WaitingSLAPercentage\":64.04,\"AvgServiceTime\":\"00:03:23\",\"ServiceSLACount\":1835,\"ServiceSLAPercentage\":99.95,\"NoShowTickets\":596,\"PercentageNoShowTickets\":4.60,\"UnqualifiedTickets\":1,\"FFTime\":\"07:54:12\",\"MaxFFTime\":\"08:45:59\",\"AvgFFTime\":\"00:03:23\",\"PercentageFFTime\":10.40,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:43:07\",\"MaxWaitingTime\":\"00:33:04\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"11976 / 12966 (92.36%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:18 | SLA: 81.77%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"962 (7.42%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":3.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.79,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.58,\"AverageWaitingTimePerCategory\":5.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":18.84,\"AverageWaitingTimePerCategory\":6.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.28,\"AverageWaitingTimePerCategory\":6.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.75,\"AverageWaitingTimePerCategory\":3.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.98,\"AverageWaitingTimePerCategory\":3.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":3.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.33,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.93,\"AverageWaitingTimePerCategory\":13.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:36:44 PM | Request Received getReportData=> fid: 48| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:37:09 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:37:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:37:11 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":9.18,\"AvgWaitTime\":\"00:05:10\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:24\",\"MaxFFTime\":\"00:09:26\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":2.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:46:38\",\"MaxWaitingTime\":\"00:11:41\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":90,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":89,\"PercentageServedTickets\":90.82,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":78.89,\"AvgServiceTime\":\"00:06:14\",\"ServiceSLACount\":88,\"ServiceSLAPercentage\":98.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":1.01,\"UnqualifiedTickets\":0,\"FFTime\":\"09:15:10\",\"MaxFFTime\":\"05:07:38\",\"AvgFFTime\":\"00:06:14\",\"PercentageFFTime\":97.64,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:11:06\",\"MaxWaitingTime\":\"00:28:50\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"98 / 99 (98.99%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:02 | SLA: 78.79%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:48 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (1.01%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.49,\"AverageWaitingTimePerCategory\":5.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":6.24,\"AverageWaitingTimePerCategory\":6.12,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:37:11 PM | Request Received getReportData=> fid: 48| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Corporate|DDR-Dessert Course|REG-English Registration|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RTA-RTA File Opening|SIC-Shift Class|SOB-Simulator Booking|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:37:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:05:33\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:55\",\"MaxFFTime\":\"00:00:55\",\"AvgFFTime\":\"00:00:55\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:33\",\"MaxWaitingTime\":\"00:05:33\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":374,\"PercentageIssuedTickets\":9.51,\"ServedTicketsPerCategory\":373,\"PercentageServedTickets\":9.66,\"AvgWaitTime\":\"00:07:02\",\"WaitingSLACount\":262,\"WaitingSLAPercentage\":70.05,\"AvgServiceTime\":\"00:10:38\",\"ServiceSLACount\":367,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":0,\"FFTime\":\"18:06:49\",\"MaxFFTime\":\"11:16:52\",\"AvgFFTime\":\"00:10:38\",\"PercentageFFTime\":18.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:52:04\",\"MaxWaitingTime\":\"00:50:46\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":560,\"PercentageIssuedTickets\":14.25,\"ServedTicketsPerCategory\":549,\"PercentageServedTickets\":14.22,\"AvgWaitTime\":\"00:06:17\",\"WaitingSLACount\":437,\"WaitingSLAPercentage\":78.04,\"AvgServiceTime\":\"00:04:12\",\"ServiceSLACount\":549,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":1,\"FFTime\":\"14:26:52\",\"MaxFFTime\":\"06:47:42\",\"AvgFFTime\":\"00:04:12\",\"PercentageFFTime\":10.57,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:39:42\",\"MaxWaitingTime\":\"00:34:40\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":7.66,\"ServedTicketsPerCategory\":289,\"PercentageServedTickets\":7.49,\"AvgWaitTime\":\"00:06:17\",\"WaitingSLACount\":241,\"WaitingSLAPercentage\":80.07,\"AvgServiceTime\":\"00:04:35\",\"ServiceSLACount\":288,\"ServiceSLAPercentage\":99.65,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.31,\"UnqualifiedTickets\":0,\"FFTime\":\"22:07:08\",\"MaxFFTime\":\"05:43:56\",\"AvgFFTime\":\"00:04:35\",\"PercentageFFTime\":6.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:36:13\",\"MaxWaitingTime\":\"00:43:01\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":33,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":0.85,\"AvgWaitTime\":\"00:07:03\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":90.91,\"AvgServiceTime\":\"00:14:27\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":93.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"07:56:59\",\"MaxFFTime\":\"05:21:45\",\"AvgFFTime\":\"00:14:27\",\"PercentageFFTime\":2.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:52:59\",\"MaxWaitingTime\":\"01:06:58\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":470,\"PercentageIssuedTickets\":11.96,\"ServedTicketsPerCategory\":464,\"PercentageServedTickets\":12.02,\"AvgWaitTime\":\"00:05:04\",\"WaitingSLACount\":431,\"WaitingSLAPercentage\":91.70,\"AvgServiceTime\":\"00:04:24\",\"ServiceSLACount\":464,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.10,\"UnqualifiedTickets\":2,\"FFTime\":\"10:06:11\",\"MaxFFTime\":\"05:04:22\",\"AvgFFTime\":\"00:04:24\",\"PercentageFFTime\":9.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:32:28\",\"MaxWaitingTime\":\"06:12:43\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":0.53,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":0.49,\"AvgWaitTime\":\"00:04:22\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":1,\"FFTime\":\"01:49:30\",\"MaxFFTime\":\"01:29:39\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":0.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:27:26\",\"MaxWaitingTime\":\"00:20:55\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":681,\"PercentageIssuedTickets\":17.32,\"ServedTicketsPerCategory\":666,\"PercentageServedTickets\":17.25,\"AvgWaitTime\":\"00:07:15\",\"WaitingSLACount\":510,\"WaitingSLAPercentage\":74.89,\"AvgServiceTime\":\"00:05:20\",\"ServiceSLACount\":664,\"ServiceSLAPercentage\":99.70,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":2,\"FFTime\":\"11:22:24\",\"MaxFFTime\":\"07:34:34\",\"AvgFFTime\":\"00:05:20\",\"PercentageFFTime\":16.32,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:13:48\",\"MaxWaitingTime\":\"01:14:05\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:17:31\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:43\",\"MaxFFTime\":\"00:00:43\",\"AvgFFTime\":\"00:00:43\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:17:31\",\"MaxWaitingTime\":\"00:17:31\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.23,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.23,\"AvgWaitTime\":\"00:05:10\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:13:24\",\"MaxFFTime\":\"00:09:26\",\"AvgFFTime\":\"00:01:29\",\"PercentageFFTime\":0.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:46:38\",\"MaxWaitingTime\":\"00:11:41\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":948,\"PercentageIssuedTickets\":24.12,\"ServedTicketsPerCategory\":933,\"PercentageServedTickets\":24.17,\"AvgWaitTime\":\"00:04:50\",\"WaitingSLACount\":841,\"WaitingSLAPercentage\":88.71,\"AvgServiceTime\":\"00:02:31\",\"ServiceSLACount\":932,\"ServiceSLAPercentage\":99.89,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":5,\"FFTime\":\"15:15:02\",\"MaxFFTime\":\"05:57:54\",\"AvgFFTime\":\"00:02:31\",\"PercentageFFTime\":10.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:06:03\",\"MaxWaitingTime\":\"01:51:56\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":90,\"PercentageIssuedTickets\":2.29,\"ServedTicketsPerCategory\":89,\"PercentageServedTickets\":2.31,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":78.89,\"AvgServiceTime\":\"00:06:14\",\"ServiceSLACount\":88,\"ServiceSLAPercentage\":98.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":0,\"FFTime\":\"09:15:10\",\"MaxFFTime\":\"05:07:38\",\"AvgFFTime\":\"00:06:14\",\"PercentageFFTime\":2.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:11:06\",\"MaxWaitingTime\":\"00:28:50\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.43,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":0.44,\"AvgWaitTime\":\"00:05:56\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":82.35,\"AvgServiceTime\":\"00:14:58\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"04:14:31\",\"MaxFFTime\":\"04:02:38\",\"AvgFFTime\":\"00:14:58\",\"PercentageFFTime\":1.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:41:02\",\"MaxWaitingTime\":\"00:18:56\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":48,\"PercentageIssuedTickets\":1.22,\"ServedTicketsPerCategory\":48,\"PercentageServedTickets\":1.24,\"AvgWaitTime\":\"00:04:19\",\"WaitingSLACount\":41,\"WaitingSLAPercentage\":85.42,\"AvgServiceTime\":\"00:18:14\",\"ServiceSLACount\":42,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"14:35:20\",\"MaxFFTime\":\"08:35:09\",\"AvgFFTime\":\"00:18:14\",\"PercentageFFTime\":4.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:27:26\",\"MaxWaitingTime\":\"00:21:53\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":361,\"PercentageIssuedTickets\":9.18,\"ServedTicketsPerCategory\":353,\"PercentageServedTickets\":9.15,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":276,\"WaitingSLAPercentage\":76.45,\"AvgServiceTime\":\"00:10:52\",\"ServiceSLACount\":334,\"ServiceSLAPercentage\":94.62,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":2,\"FFTime\":\"15:56:47\",\"MaxFFTime\":\"18:00:39\",\"AvgFFTime\":\"00:10:52\",\"PercentageFFTime\":17.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:21:39\",\"MaxWaitingTime\":\"00:52:19\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":0.33,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":0.34,\"AvgWaitTime\":\"00:03:50\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":84.62,\"AvgServiceTime\":\"00:10:17\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:13:48\",\"MaxFFTime\":\"01:47:22\",\"AvgFFTime\":\"00:10:17\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:49:59\",\"MaxWaitingTime\":\"00:15:30\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:01:20\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:20\",\"MaxWaitingTime\":\"00:01:20\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.05,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:03:37\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:52\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:45\",\"MaxFFTime\":\"00:03:45\",\"AvgFFTime\":\"00:01:52\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:15\",\"MaxWaitingTime\":\"00:07:03\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3860 / 3931 (98.19%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:03 | SLA: 81.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:39 | SLA: 98.96%\"},{\"colName\":\"No Show\",\"colValue\":\"58 (1.48%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":5.55,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.63,\"AverageWaitingTimePerCategory\":7.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":4.20,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":4.59,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":14.45,\"AverageWaitingTimePerCategory\":7.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":4.41,\"AverageWaitingTimePerCategory\":5.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":5.76,\"AverageWaitingTimePerCategory\":4.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":7.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.72,\"AverageWaitingTimePerCategory\":17.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.49,\"AverageWaitingTimePerCategory\":5.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":2.52,\"AverageWaitingTimePerCategory\":4.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":6.24,\"AverageWaitingTimePerCategory\":6.12,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":14.97,\"AverageWaitingTimePerCategory\":5.94,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":18.24,\"AverageWaitingTimePerCategory\":4.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":10.87,\"AverageWaitingTimePerCategory\":6.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":10.29,\"AverageWaitingTimePerCategory\":3.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":1.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.88,\"AverageWaitingTimePerCategory\":3.63,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:38:09 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:38:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:38:54 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Corporate|DDR-Dessert Course|REG-English Registration|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RTA-RTA File Opening|SIC-Shift Class|SOB-Simulator Booking|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:39:09 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:39:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:39:17 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.33,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:07:46\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":62.50,\"AvgServiceTime\":\"00:01:00\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:04\",\"MaxFFTime\":\"00:07:04\",\"AvgFFTime\":\"00:01:00\",\"PercentageFFTime\":0.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:10\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2437,\"PercentageIssuedTickets\":99.67,\"ServedTicketsPerCategory\":2409,\"PercentageServedTickets\":99.71,\"AvgWaitTime\":\"00:02:54\",\"WaitingSLACount\":2272,\"WaitingSLAPercentage\":93.23,\"AvgServiceTime\":\"00:03:39\",\"ServiceSLACount\":2400,\"ServiceSLAPercentage\":99.63,\"NoShowTickets\":27,\"PercentageNoShowTickets\":1.10,\"UnqualifiedTickets\":1,\"FFTime\":\"02:40:57\",\"MaxFFTime\":\"14:31:44\",\"AvgFFTime\":\"00:03:39\",\"PercentageFFTime\":99.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:59:45\",\"MaxWaitingTime\":\"00:59:02\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2416 / 2445 (98.81%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:55 | SLA: 93.13%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:38 | SLA: 99.63%\"},{\"colName\":\"No Show\",\"colValue\":\"28 (1.15%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":7.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.65,\"AverageWaitingTimePerCategory\":2.91,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:39:18 PM | Request Received getReportData=> fid: 34|48| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Corporate|DDR-Dessert Course|REG-English Registration|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RTA-RTA File Opening|SIC-Shift Class|SOB-Simulator Booking|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:39:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:05:33\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:55\",\"MaxFFTime\":\"00:00:55\",\"AvgFFTime\":\"00:00:55\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:33\",\"MaxWaitingTime\":\"00:05:33\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":374,\"PercentageIssuedTickets\":5.87,\"ServedTicketsPerCategory\":373,\"PercentageServedTickets\":5.94,\"AvgWaitTime\":\"00:07:02\",\"WaitingSLACount\":262,\"WaitingSLAPercentage\":70.05,\"AvgServiceTime\":\"00:10:38\",\"ServiceSLACount\":367,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"18:06:49\",\"MaxFFTime\":\"11:16:52\",\"AvgFFTime\":\"00:10:38\",\"PercentageFFTime\":12.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:52:04\",\"MaxWaitingTime\":\"00:50:46\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":560,\"PercentageIssuedTickets\":8.78,\"ServedTicketsPerCategory\":549,\"PercentageServedTickets\":8.75,\"AvgWaitTime\":\"00:06:17\",\"WaitingSLACount\":437,\"WaitingSLAPercentage\":78.04,\"AvgServiceTime\":\"00:04:12\",\"ServiceSLACount\":549,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":1,\"FFTime\":\"14:26:52\",\"MaxFFTime\":\"06:47:42\",\"AvgFFTime\":\"00:04:12\",\"PercentageFFTime\":7.53,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:39:42\",\"MaxWaitingTime\":\"00:34:40\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":4.72,\"ServedTicketsPerCategory\":289,\"PercentageServedTickets\":4.60,\"AvgWaitTime\":\"00:06:17\",\"WaitingSLACount\":241,\"WaitingSLAPercentage\":80.07,\"AvgServiceTime\":\"00:04:35\",\"ServiceSLACount\":288,\"ServiceSLAPercentage\":99.65,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":0,\"FFTime\":\"22:07:08\",\"MaxFFTime\":\"05:43:56\",\"AvgFFTime\":\"00:04:35\",\"PercentageFFTime\":4.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:36:13\",\"MaxWaitingTime\":\"00:43:01\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":33,\"PercentageIssuedTickets\":0.52,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":0.53,\"AvgWaitTime\":\"00:07:03\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":90.91,\"AvgServiceTime\":\"00:14:27\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":93.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"07:56:59\",\"MaxFFTime\":\"05:21:45\",\"AvgFFTime\":\"00:14:27\",\"PercentageFFTime\":1.56,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:52:59\",\"MaxWaitingTime\":\"01:06:58\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":470,\"PercentageIssuedTickets\":7.37,\"ServedTicketsPerCategory\":464,\"PercentageServedTickets\":7.39,\"AvgWaitTime\":\"00:05:04\",\"WaitingSLACount\":431,\"WaitingSLAPercentage\":91.70,\"AvgServiceTime\":\"00:04:24\",\"ServiceSLACount\":464,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":2,\"FFTime\":\"10:06:11\",\"MaxFFTime\":\"05:04:22\",\"AvgFFTime\":\"00:04:24\",\"PercentageFFTime\":6.68,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:32:28\",\"MaxWaitingTime\":\"06:12:43\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":0.33,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:04:22\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":1,\"FFTime\":\"01:49:30\",\"MaxFFTime\":\"01:29:39\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":0.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:27:26\",\"MaxWaitingTime\":\"00:20:55\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":681,\"PercentageIssuedTickets\":10.68,\"ServedTicketsPerCategory\":666,\"PercentageServedTickets\":10.61,\"AvgWaitTime\":\"00:07:15\",\"WaitingSLACount\":510,\"WaitingSLAPercentage\":74.89,\"AvgServiceTime\":\"00:05:20\",\"ServiceSLACount\":664,\"ServiceSLAPercentage\":99.70,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":2,\"FFTime\":\"11:22:24\",\"MaxFFTime\":\"07:34:34\",\"AvgFFTime\":\"00:05:20\",\"PercentageFFTime\":11.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:13:48\",\"MaxWaitingTime\":\"01:14:05\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:17:31\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:43\",\"MaxFFTime\":\"00:00:43\",\"AvgFFTime\":\"00:00:43\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:17:31\",\"MaxWaitingTime\":\"00:17:31\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:06:24\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":70.59,\"AvgServiceTime\":\"00:01:16\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"00:20:28\",\"MaxFFTime\":\"00:16:30\",\"AvgFFTime\":\"00:01:16\",\"PercentageFFTime\":0.07,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:48:48\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":948,\"PercentageIssuedTickets\":14.87,\"ServedTicketsPerCategory\":933,\"PercentageServedTickets\":14.87,\"AvgWaitTime\":\"00:04:50\",\"WaitingSLACount\":841,\"WaitingSLAPercentage\":88.71,\"AvgServiceTime\":\"00:02:31\",\"ServiceSLACount\":932,\"ServiceSLAPercentage\":99.89,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":5,\"FFTime\":\"15:15:02\",\"MaxFFTime\":\"05:57:54\",\"AvgFFTime\":\"00:02:31\",\"PercentageFFTime\":7.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:06:03\",\"MaxWaitingTime\":\"01:51:56\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2527,\"PercentageIssuedTickets\":39.63,\"ServedTicketsPerCategory\":2498,\"PercentageServedTickets\":39.80,\"AvgWaitTime\":\"00:03:01\",\"WaitingSLACount\":2343,\"WaitingSLAPercentage\":92.72,\"AvgServiceTime\":\"00:03:44\",\"ServiceSLACount\":2488,\"ServiceSLAPercentage\":99.60,\"NoShowTickets\":28,\"PercentageNoShowTickets\":0.44,\"UnqualifiedTickets\":1,\"FFTime\":\"11:56:07\",\"MaxFFTime\":\"19:39:22\",\"AvgFFTime\":\"00:03:44\",\"PercentageFFTime\":30.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:10:51\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:05:56\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":82.35,\"AvgServiceTime\":\"00:14:58\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"04:14:31\",\"MaxFFTime\":\"04:02:38\",\"AvgFFTime\":\"00:14:58\",\"PercentageFFTime\":0.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:41:02\",\"MaxWaitingTime\":\"00:18:56\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":48,\"PercentageIssuedTickets\":0.75,\"ServedTicketsPerCategory\":48,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:04:19\",\"WaitingSLACount\":41,\"WaitingSLAPercentage\":85.42,\"AvgServiceTime\":\"00:18:14\",\"ServiceSLACount\":42,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"14:35:20\",\"MaxFFTime\":\"08:35:09\",\"AvgFFTime\":\"00:18:14\",\"PercentageFFTime\":2.86,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:27:26\",\"MaxWaitingTime\":\"00:21:53\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":361,\"PercentageIssuedTickets\":5.66,\"ServedTicketsPerCategory\":353,\"PercentageServedTickets\":5.62,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":276,\"WaitingSLAPercentage\":76.45,\"AvgServiceTime\":\"00:10:52\",\"ServiceSLACount\":334,\"ServiceSLAPercentage\":94.62,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":2,\"FFTime\":\"15:56:47\",\"MaxFFTime\":\"18:00:39\",\"AvgFFTime\":\"00:10:52\",\"PercentageFFTime\":12.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:21:39\",\"MaxWaitingTime\":\"00:52:19\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:03:50\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":84.62,\"AvgServiceTime\":\"00:10:17\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:13:48\",\"MaxFFTime\":\"01:47:22\",\"AvgFFTime\":\"00:10:17\",\"PercentageFFTime\":0.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:49:59\",\"MaxWaitingTime\":\"00:15:30\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:01:20\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:20\",\"MaxWaitingTime\":\"00:01:20\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:03:37\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:52\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:45\",\"MaxFFTime\":\"00:03:45\",\"AvgFFTime\":\"00:01:52\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:15\",\"MaxWaitingTime\":\"00:07:03\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6276 / 6376 (98.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:50 | SLA: 85.81%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:52 | SLA: 99.22%\"},{\"colName\":\"No Show\",\"colValue\":\"86 (1.35%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":5.55,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.63,\"AverageWaitingTimePerCategory\":7.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":4.20,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":4.59,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":14.45,\"AverageWaitingTimePerCategory\":7.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":4.41,\"AverageWaitingTimePerCategory\":5.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":5.76,\"AverageWaitingTimePerCategory\":4.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":7.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.72,\"AverageWaitingTimePerCategory\":17.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.28,\"AverageWaitingTimePerCategory\":6.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":2.52,\"AverageWaitingTimePerCategory\":4.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.75,\"AverageWaitingTimePerCategory\":3.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":14.97,\"AverageWaitingTimePerCategory\":5.94,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":18.24,\"AverageWaitingTimePerCategory\":4.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":10.87,\"AverageWaitingTimePerCategory\":6.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":10.29,\"AverageWaitingTimePerCategory\":3.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":1.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.88,\"AverageWaitingTimePerCategory\":3.63,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:39:41 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:40:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":650,\"PercentageIssuedTickets\":5.05,\"ServedTicketsPerCategory\":647,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:03:03\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":93.38,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":647,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"05:22:04\",\"MaxFFTime\":\"04:37:25\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":2.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:53:40\",\"MaxWaitingTime\":\"00:30:41\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":648,\"PercentageIssuedTickets\":5.04,\"ServedTicketsPerCategory\":630,\"PercentageServedTickets\":5.30,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":547,\"WaitingSLAPercentage\":84.41,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":629,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":14,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":4,\"FFTime\":\"12:15:12\",\"MaxFFTime\":\"06:16:06\",\"AvgFFTime\":\"00:03:27\",\"PercentageFFTime\":3.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:16:02\",\"MaxWaitingTime\":\"00:39:37\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":0.63,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":62,\"WaitingSLAPercentage\":76.54,\"AvgServiceTime\":\"00:04:47\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":0,\"FFTime\":\"06:03:51\",\"MaxFFTime\":\"03:46:23\",\"AvgFFTime\":\"00:04:47\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:41:44\",\"MaxWaitingTime\":\"00:30:45\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":2368,\"PercentageIssuedTickets\":18.40,\"ServedTicketsPerCategory\":2345,\"PercentageServedTickets\":19.74,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":1859,\"WaitingSLAPercentage\":78.51,\"AvgServiceTime\":\"00:03:34\",\"ServiceSLACount\":2345,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":1,\"FFTime\":\"19:46:06\",\"MaxFFTime\":\"07:26:40\",\"AvgFFTime\":\"00:03:34\",\"PercentageFFTime\":14.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:09:14\",\"MaxWaitingTime\":\"00:50:42\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":85,\"PercentageServedTickets\":0.72,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":66,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:18:50\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"02:41:30\",\"MaxFFTime\":\"10:39:17\",\"AvgFFTime\":\"00:18:50\",\"PercentageFFTime\":2.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:59:00\",\"MaxWaitingTime\":\"00:33:37\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:46\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":62.50,\"AvgServiceTime\":\"00:01:00\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:04\",\"MaxFFTime\":\"00:07:04\",\"AvgFFTime\":\"00:01:00\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:02:10\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2437,\"PercentageIssuedTickets\":18.94,\"ServedTicketsPerCategory\":2409,\"PercentageServedTickets\":20.28,\"AvgWaitTime\":\"00:02:54\",\"WaitingSLACount\":2272,\"WaitingSLAPercentage\":93.23,\"AvgServiceTime\":\"00:03:39\",\"ServiceSLACount\":2400,\"ServiceSLAPercentage\":99.63,\"NoShowTickets\":27,\"PercentageNoShowTickets\":0.21,\"UnqualifiedTickets\":1,\"FFTime\":\"02:40:57\",\"MaxFFTime\":\"14:31:44\",\"AvgFFTime\":\"00:03:39\",\"PercentageFFTime\":14.82,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:59:45\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":1.79,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":185,\"WaitingSLAPercentage\":77.41,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":196,\"ServiceSLAPercentage\":92.02,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":1,\"FFTime\":\"23:50:30\",\"MaxFFTime\":\"18:00:47\",\"AvgFFTime\":\"00:13:28\",\"PercentageFFTime\":4.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:56:33\",\"MaxWaitingTime\":\"00:34:50\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":990,\"PercentageIssuedTickets\":7.69,\"ServedTicketsPerCategory\":901,\"PercentageServedTickets\":7.59,\"AvgWaitTime\":\"00:03:52\",\"WaitingSLACount\":823,\"WaitingSLAPercentage\":83.13,\"AvgServiceTime\":\"00:11:59\",\"ServiceSLACount\":852,\"ServiceSLAPercentage\":94.56,\"NoShowTickets\":78,\"PercentageNoShowTickets\":0.61,\"UnqualifiedTickets\":11,\"FFTime\":\"11:58:00\",\"MaxFFTime\":\"01:35:47\",\"AvgFFTime\":\"00:11:59\",\"PercentageFFTime\":18.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:12:44\",\"MaxWaitingTime\":\"01:49:39\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":2151,\"PercentageIssuedTickets\":16.72,\"ServedTicketsPerCategory\":2071,\"PercentageServedTickets\":17.44,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":1941,\"WaitingSLAPercentage\":90.24,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2057,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":77,\"PercentageNoShowTickets\":0.60,\"UnqualifiedTickets\":3,\"FFTime\":\"02:46:09\",\"MaxFFTime\":\"19:54:57\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":17.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:22:31\",\"MaxWaitingTime\":\"00:49:33\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":771,\"PercentageIssuedTickets\":5.99,\"ServedTicketsPerCategory\":657,\"PercentageServedTickets\":5.53,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":599,\"WaitingSLAPercentage\":77.69,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":632,\"ServiceSLAPercentage\":96.19,\"NoShowTickets\":112,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":2,\"FFTime\":\"06:11:28\",\"MaxFFTime\":\"19:02:31\",\"AvgFFTime\":\"00:09:19\",\"PercentageFFTime\":10.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:27\",\"MaxWaitingTime\":\"01:01:50\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:13:29\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:56\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:56\",\"MaxFFTime\":\"00:00:56\",\"AvgFFTime\":\"00:00:56\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:58\",\"MaxWaitingTime\":\"00:14:48\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":2433,\"PercentageIssuedTickets\":18.91,\"ServedTicketsPerCategory\":1836,\"PercentageServedTickets\":15.46,\"AvgWaitTime\":\"00:05:26\",\"WaitingSLACount\":1558,\"WaitingSLAPercentage\":64.04,\"AvgServiceTime\":\"00:03:23\",\"ServiceSLACount\":1835,\"ServiceSLAPercentage\":99.95,\"NoShowTickets\":596,\"PercentageNoShowTickets\":4.63,\"UnqualifiedTickets\":1,\"FFTime\":\"07:54:12\",\"MaxFFTime\":\"08:45:59\",\"AvgFFTime\":\"00:03:23\",\"PercentageFFTime\":10.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:43:07\",\"MaxWaitingTime\":\"00:33:04\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"11878 / 12867 (92.31%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:17 | SLA: 81.79%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:59 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"961 (7.47%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":3.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.79,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.58,\"AverageWaitingTimePerCategory\":5.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":18.84,\"AverageWaitingTimePerCategory\":6.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":7.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.65,\"AverageWaitingTimePerCategory\":2.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.98,\"AverageWaitingTimePerCategory\":3.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":3.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.33,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.93,\"AverageWaitingTimePerCategory\":13.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:40:09 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:40:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:40:41 PM | Request Received getReportData=> fid: 34|48| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:41:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":650,\"PercentageIssuedTickets\":5.01,\"ServedTicketsPerCategory\":647,\"PercentageServedTickets\":5.40,\"AvgWaitTime\":\"00:03:03\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":93.38,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":647,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"05:22:04\",\"MaxFFTime\":\"04:37:25\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":2.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:53:40\",\"MaxWaitingTime\":\"00:30:41\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":648,\"PercentageIssuedTickets\":5.00,\"ServedTicketsPerCategory\":630,\"PercentageServedTickets\":5.26,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":547,\"WaitingSLAPercentage\":84.41,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":629,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":14,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":4,\"FFTime\":\"12:15:12\",\"MaxFFTime\":\"06:16:06\",\"AvgFFTime\":\"00:03:27\",\"PercentageFFTime\":3.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:16:02\",\"MaxWaitingTime\":\"00:39:37\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":62,\"WaitingSLAPercentage\":76.54,\"AvgServiceTime\":\"00:04:47\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":0,\"FFTime\":\"06:03:51\",\"MaxFFTime\":\"03:46:23\",\"AvgFFTime\":\"00:04:47\",\"PercentageFFTime\":0.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:41:44\",\"MaxWaitingTime\":\"00:30:45\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":2368,\"PercentageIssuedTickets\":18.26,\"ServedTicketsPerCategory\":2345,\"PercentageServedTickets\":19.58,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":1859,\"WaitingSLAPercentage\":78.51,\"AvgServiceTime\":\"00:03:34\",\"ServiceSLACount\":2345,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":1,\"FFTime\":\"19:46:06\",\"MaxFFTime\":\"07:26:40\",\"AvgFFTime\":\"00:03:34\",\"PercentageFFTime\":13.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:09:14\",\"MaxWaitingTime\":\"00:50:42\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":85,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":66,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:18:50\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"02:41:30\",\"MaxFFTime\":\"10:39:17\",\"AvgFFTime\":\"00:18:50\",\"PercentageFFTime\":2.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:59:00\",\"MaxWaitingTime\":\"00:33:37\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.13,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:06:24\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":70.59,\"AvgServiceTime\":\"00:01:16\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:20:28\",\"MaxFFTime\":\"00:16:30\",\"AvgFFTime\":\"00:01:16\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:48:48\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2527,\"PercentageIssuedTickets\":19.49,\"ServedTicketsPerCategory\":2498,\"PercentageServedTickets\":20.86,\"AvgWaitTime\":\"00:03:01\",\"WaitingSLACount\":2343,\"WaitingSLAPercentage\":92.72,\"AvgServiceTime\":\"00:03:44\",\"ServiceSLACount\":2488,\"ServiceSLAPercentage\":99.60,\"NoShowTickets\":28,\"PercentageNoShowTickets\":0.22,\"UnqualifiedTickets\":1,\"FFTime\":\"11:56:07\",\"MaxFFTime\":\"19:39:22\",\"AvgFFTime\":\"00:03:44\",\"PercentageFFTime\":15.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:10:51\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":1.84,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":1.78,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":185,\"WaitingSLAPercentage\":77.41,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":196,\"ServiceSLAPercentage\":92.02,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.19,\"UnqualifiedTickets\":1,\"FFTime\":\"23:50:30\",\"MaxFFTime\":\"18:00:47\",\"AvgFFTime\":\"00:13:28\",\"PercentageFFTime\":4.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:56:33\",\"MaxWaitingTime\":\"00:34:50\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":990,\"PercentageIssuedTickets\":7.64,\"ServedTicketsPerCategory\":901,\"PercentageServedTickets\":7.52,\"AvgWaitTime\":\"00:03:52\",\"WaitingSLACount\":823,\"WaitingSLAPercentage\":83.13,\"AvgServiceTime\":\"00:11:59\",\"ServiceSLACount\":852,\"ServiceSLAPercentage\":94.56,\"NoShowTickets\":78,\"PercentageNoShowTickets\":0.60,\"UnqualifiedTickets\":11,\"FFTime\":\"11:58:00\",\"MaxFFTime\":\"01:35:47\",\"AvgFFTime\":\"00:11:59\",\"PercentageFFTime\":18.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:12:44\",\"MaxWaitingTime\":\"01:49:39\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":2151,\"PercentageIssuedTickets\":16.59,\"ServedTicketsPerCategory\":2071,\"PercentageServedTickets\":17.29,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":1941,\"WaitingSLAPercentage\":90.24,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2057,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":77,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":3,\"FFTime\":\"02:46:09\",\"MaxFFTime\":\"19:54:57\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":17.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:22:31\",\"MaxWaitingTime\":\"00:49:33\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":771,\"PercentageIssuedTickets\":5.95,\"ServedTicketsPerCategory\":657,\"PercentageServedTickets\":5.49,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":599,\"WaitingSLAPercentage\":77.69,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":632,\"ServiceSLAPercentage\":96.19,\"NoShowTickets\":112,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":2,\"FFTime\":\"06:11:28\",\"MaxFFTime\":\"19:02:31\",\"AvgFFTime\":\"00:09:19\",\"PercentageFFTime\":10.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:27\",\"MaxWaitingTime\":\"01:01:50\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:13:29\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:56\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:56\",\"MaxFFTime\":\"00:00:56\",\"AvgFFTime\":\"00:00:56\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:58\",\"MaxWaitingTime\":\"00:14:48\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":2433,\"PercentageIssuedTickets\":18.76,\"ServedTicketsPerCategory\":1836,\"PercentageServedTickets\":15.33,\"AvgWaitTime\":\"00:05:26\",\"WaitingSLACount\":1558,\"WaitingSLAPercentage\":64.04,\"AvgServiceTime\":\"00:03:23\",\"ServiceSLACount\":1835,\"ServiceSLAPercentage\":99.95,\"NoShowTickets\":596,\"PercentageNoShowTickets\":4.60,\"UnqualifiedTickets\":1,\"FFTime\":\"07:54:12\",\"MaxFFTime\":\"08:45:59\",\"AvgFFTime\":\"00:03:23\",\"PercentageFFTime\":10.40,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:43:07\",\"MaxWaitingTime\":\"00:33:04\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"11976 / 12966 (92.36%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:18 | SLA: 81.77%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"962 (7.42%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":3.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.79,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.58,\"AverageWaitingTimePerCategory\":5.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":18.84,\"AverageWaitingTimePerCategory\":6.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.28,\"AverageWaitingTimePerCategory\":6.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.75,\"AverageWaitingTimePerCategory\":3.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.98,\"AverageWaitingTimePerCategory\":3.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":3.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.33,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.93,\"AverageWaitingTimePerCategory\":13.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:41:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:41:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:42:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:42:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:43:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:43:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:44:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:44:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:45:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:45:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:45:50 PM | Request Received getReportData=> fid: 34|48| ftype:  ffrom: 2025-08-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Cashier|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|REG-English Registration|ETY-EYE TEST|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA File Opening|RTA-RTA Services|SIC-Shift Class|SOB-Simulator Booking|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:46:13 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":650,\"PercentageIssuedTickets\":3.87,\"ServedTicketsPerCategory\":647,\"PercentageServedTickets\":4.11,\"AvgWaitTime\":\"00:03:03\",\"WaitingSLACount\":607,\"WaitingSLAPercentage\":93.38,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":647,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"05:22:04\",\"MaxFFTime\":\"04:37:25\",\"AvgFFTime\":\"00:02:43\",\"PercentageFFTime\":2.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:53:40\",\"MaxWaitingTime\":\"00:30:41\"},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":648,\"PercentageIssuedTickets\":3.86,\"ServedTicketsPerCategory\":630,\"PercentageServedTickets\":4.00,\"AvgWaitTime\":\"00:05:25\",\"WaitingSLACount\":547,\"WaitingSLAPercentage\":84.41,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":629,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":14,\"PercentageNoShowTickets\":0.08,\"UnqualifiedTickets\":4,\"FFTime\":\"12:15:12\",\"MaxFFTime\":\"06:16:06\",\"AvgFFTime\":\"00:03:27\",\"PercentageFFTime\":2.68,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:16:02\",\"MaxWaitingTime\":\"00:39:37\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":76,\"PercentageServedTickets\":0.48,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":62,\"WaitingSLAPercentage\":76.54,\"AvgServiceTime\":\"00:04:47\",\"ServiceSLACount\":76,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":0,\"FFTime\":\"06:03:51\",\"MaxFFTime\":\"03:46:23\",\"AvgFFTime\":\"00:04:47\",\"PercentageFFTime\":0.45,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:41:44\",\"MaxWaitingTime\":\"00:30:45\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:05:33\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:55\",\"MaxFFTime\":\"00:00:55\",\"AvgFFTime\":\"00:00:55\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:33\",\"MaxWaitingTime\":\"00:05:33\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":2368,\"PercentageIssuedTickets\":14.10,\"ServedTicketsPerCategory\":2345,\"PercentageServedTickets\":14.90,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":1859,\"WaitingSLAPercentage\":78.51,\"AvgServiceTime\":\"00:03:34\",\"ServiceSLACount\":2345,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":22,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":1,\"FFTime\":\"19:46:06\",\"MaxFFTime\":\"07:26:40\",\"AvgFFTime\":\"00:03:34\",\"PercentageFFTime\":10.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:09:14\",\"MaxWaitingTime\":\"00:50:42\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":374,\"PercentageIssuedTickets\":2.23,\"ServedTicketsPerCategory\":373,\"PercentageServedTickets\":2.37,\"AvgWaitTime\":\"00:07:02\",\"WaitingSLACount\":262,\"WaitingSLAPercentage\":70.05,\"AvgServiceTime\":\"00:10:38\",\"ServiceSLACount\":367,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"18:06:49\",\"MaxFFTime\":\"11:16:52\",\"AvgFFTime\":\"00:10:38\",\"PercentageFFTime\":4.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:52:04\",\"MaxWaitingTime\":\"00:50:46\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":560,\"PercentageIssuedTickets\":3.33,\"ServedTicketsPerCategory\":549,\"PercentageServedTickets\":3.49,\"AvgWaitTime\":\"00:06:17\",\"WaitingSLACount\":437,\"WaitingSLAPercentage\":78.04,\"AvgServiceTime\":\"00:04:12\",\"ServiceSLACount\":549,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":1,\"FFTime\":\"14:26:52\",\"MaxFFTime\":\"06:47:42\",\"AvgFFTime\":\"00:04:12\",\"PercentageFFTime\":2.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:39:42\",\"MaxWaitingTime\":\"00:34:40\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":1.79,\"ServedTicketsPerCategory\":289,\"PercentageServedTickets\":1.84,\"AvgWaitTime\":\"00:06:17\",\"WaitingSLACount\":241,\"WaitingSLAPercentage\":80.07,\"AvgServiceTime\":\"00:04:35\",\"ServiceSLACount\":288,\"ServiceSLAPercentage\":99.65,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":0,\"FFTime\":\"22:07:08\",\"MaxFFTime\":\"05:43:56\",\"AvgFFTime\":\"00:04:35\",\"PercentageFFTime\":1.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:36:13\",\"MaxWaitingTime\":\"00:43:01\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":0.52,\"ServedTicketsPerCategory\":85,\"PercentageServedTickets\":0.54,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":66,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:18:50\",\"ServiceSLACount\":80,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"02:41:30\",\"MaxFFTime\":\"10:39:17\",\"AvgFFTime\":\"00:18:50\",\"PercentageFFTime\":1.97,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:59:00\",\"MaxWaitingTime\":\"00:33:37\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":33,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:07:03\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":90.91,\"AvgServiceTime\":\"00:14:27\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":93.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"07:56:59\",\"MaxFFTime\":\"05:21:45\",\"AvgFFTime\":\"00:14:27\",\"PercentageFFTime\":0.59,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:52:59\",\"MaxWaitingTime\":\"01:06:58\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":470,\"PercentageIssuedTickets\":2.80,\"ServedTicketsPerCategory\":464,\"PercentageServedTickets\":2.95,\"AvgWaitTime\":\"00:05:04\",\"WaitingSLACount\":431,\"WaitingSLAPercentage\":91.70,\"AvgServiceTime\":\"00:04:24\",\"ServiceSLACount\":464,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":2,\"FFTime\":\"10:06:11\",\"MaxFFTime\":\"05:04:22\",\"AvgFFTime\":\"00:04:24\",\"PercentageFFTime\":2.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:32:28\",\"MaxWaitingTime\":\"06:12:43\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":0.13,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:04:22\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"01:49:30\",\"MaxFFTime\":\"01:29:39\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":0.13,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:27:26\",\"MaxWaitingTime\":\"00:20:55\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":681,\"PercentageIssuedTickets\":4.05,\"ServedTicketsPerCategory\":666,\"PercentageServedTickets\":4.23,\"AvgWaitTime\":\"00:07:15\",\"WaitingSLACount\":510,\"WaitingSLAPercentage\":74.89,\"AvgServiceTime\":\"00:05:20\",\"ServiceSLACount\":664,\"ServiceSLAPercentage\":99.70,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.08,\"UnqualifiedTickets\":2,\"FFTime\":\"11:22:24\",\"MaxFFTime\":\"07:34:34\",\"AvgFFTime\":\"00:05:20\",\"PercentageFFTime\":4.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:13:48\",\"MaxWaitingTime\":\"01:14:05\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:17:31\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:43\",\"MaxFFTime\":\"00:00:43\",\"AvgFFTime\":\"00:00:43\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:17:31\",\"MaxWaitingTime\":\"00:17:31\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":16,\"PercentageServedTickets\":0.10,\"AvgWaitTime\":\"00:06:24\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":70.59,\"AvgServiceTime\":\"00:01:16\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:20:28\",\"MaxFFTime\":\"00:16:30\",\"AvgFFTime\":\"00:01:16\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:48:48\",\"MaxWaitingTime\":\"00:19:17\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":948,\"PercentageIssuedTickets\":5.64,\"ServedTicketsPerCategory\":933,\"PercentageServedTickets\":5.93,\"AvgWaitTime\":\"00:04:50\",\"WaitingSLACount\":841,\"WaitingSLAPercentage\":88.71,\"AvgServiceTime\":\"00:02:31\",\"ServiceSLACount\":932,\"ServiceSLAPercentage\":99.89,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":5,\"FFTime\":\"15:15:02\",\"MaxFFTime\":\"05:57:54\",\"AvgFFTime\":\"00:02:31\",\"PercentageFFTime\":2.90,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:06:03\",\"MaxWaitingTime\":\"01:51:56\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":2527,\"PercentageIssuedTickets\":15.04,\"ServedTicketsPerCategory\":2498,\"PercentageServedTickets\":15.87,\"AvgWaitTime\":\"00:03:01\",\"WaitingSLACount\":2343,\"WaitingSLAPercentage\":92.72,\"AvgServiceTime\":\"00:03:44\",\"ServiceSLACount\":2488,\"ServiceSLAPercentage\":99.60,\"NoShowTickets\":28,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":1,\"FFTime\":\"11:56:07\",\"MaxFFTime\":\"19:39:22\",\"AvgFFTime\":\"00:03:44\",\"PercentageFFTime\":11.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:10:51\",\"MaxWaitingTime\":\"00:59:02\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"00:05:56\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":82.35,\"AvgServiceTime\":\"00:14:58\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"04:14:31\",\"MaxFFTime\":\"04:02:38\",\"AvgFFTime\":\"00:14:58\",\"PercentageFFTime\":0.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:41:02\",\"MaxWaitingTime\":\"00:18:56\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":239,\"PercentageIssuedTickets\":1.42,\"ServedTicketsPerCategory\":213,\"PercentageServedTickets\":1.35,\"AvgWaitTime\":\"00:04:46\",\"WaitingSLACount\":185,\"WaitingSLAPercentage\":77.41,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":196,\"ServiceSLAPercentage\":92.02,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":1,\"FFTime\":\"23:50:30\",\"MaxFFTime\":\"18:00:47\",\"AvgFFTime\":\"00:13:28\",\"PercentageFFTime\":3.53,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:56:33\",\"MaxWaitingTime\":\"00:34:50\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":48,\"PercentageIssuedTickets\":0.29,\"ServedTicketsPerCategory\":48,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:04:19\",\"WaitingSLACount\":41,\"WaitingSLAPercentage\":85.42,\"AvgServiceTime\":\"00:18:14\",\"ServiceSLACount\":42,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"14:35:20\",\"MaxFFTime\":\"08:35:09\",\"AvgFFTime\":\"00:18:14\",\"PercentageFFTime\":1.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:27:26\",\"MaxWaitingTime\":\"00:21:53\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":990,\"PercentageIssuedTickets\":5.89,\"ServedTicketsPerCategory\":901,\"PercentageServedTickets\":5.72,\"AvgWaitTime\":\"00:03:52\",\"WaitingSLACount\":823,\"WaitingSLAPercentage\":83.13,\"AvgServiceTime\":\"00:11:59\",\"ServiceSLACount\":852,\"ServiceSLAPercentage\":94.56,\"NoShowTickets\":78,\"PercentageNoShowTickets\":0.46,\"UnqualifiedTickets\":11,\"FFTime\":\"11:58:00\",\"MaxFFTime\":\"01:35:47\",\"AvgFFTime\":\"00:11:59\",\"PercentageFFTime\":13.30,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:12:44\",\"MaxWaitingTime\":\"01:49:39\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":361,\"PercentageIssuedTickets\":2.15,\"ServedTicketsPerCategory\":353,\"PercentageServedTickets\":2.24,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":276,\"WaitingSLAPercentage\":76.45,\"AvgServiceTime\":\"00:10:52\",\"ServiceSLACount\":334,\"ServiceSLAPercentage\":94.62,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":2,\"FFTime\":\"15:56:47\",\"MaxFFTime\":\"18:00:39\",\"AvgFFTime\":\"00:10:52\",\"PercentageFFTime\":4.72,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:21:39\",\"MaxWaitingTime\":\"00:52:19\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":2151,\"PercentageIssuedTickets\":12.81,\"ServedTicketsPerCategory\":2071,\"PercentageServedTickets\":13.16,\"AvgWaitTime\":\"00:03:10\",\"WaitingSLACount\":1941,\"WaitingSLAPercentage\":90.24,\"AvgServiceTime\":\"00:04:56\",\"ServiceSLACount\":2057,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":77,\"PercentageNoShowTickets\":0.46,\"UnqualifiedTickets\":3,\"FFTime\":\"02:46:09\",\"MaxFFTime\":\"19:54:57\",\"AvgFFTime\":\"00:04:56\",\"PercentageFFTime\":12.62,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:22:31\",\"MaxWaitingTime\":\"00:49:33\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":0.08,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:03:50\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":84.62,\"AvgServiceTime\":\"00:10:17\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:13:48\",\"MaxFFTime\":\"01:47:22\",\"AvgFFTime\":\"00:10:17\",\"PercentageFFTime\":0.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:49:59\",\"MaxWaitingTime\":\"00:15:30\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":771,\"PercentageIssuedTickets\":4.59,\"ServedTicketsPerCategory\":657,\"PercentageServedTickets\":4.17,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":599,\"WaitingSLAPercentage\":77.69,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":632,\"ServiceSLAPercentage\":96.19,\"NoShowTickets\":112,\"PercentageNoShowTickets\":0.67,\"UnqualifiedTickets\":2,\"FFTime\":\"06:11:28\",\"MaxFFTime\":\"19:02:31\",\"AvgFFTime\":\"00:09:19\",\"PercentageFFTime\":7.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:51:27\",\"MaxWaitingTime\":\"01:01:50\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:13:29\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:56\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:56\",\"MaxFFTime\":\"00:00:56\",\"AvgFFTime\":\"00:00:56\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:58\",\"MaxWaitingTime\":\"00:14:48\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:01:20\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:20\",\"MaxWaitingTime\":\"00:01:20\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":2433,\"PercentageIssuedTickets\":14.48,\"ServedTicketsPerCategory\":1836,\"PercentageServedTickets\":11.67,\"AvgWaitTime\":\"00:05:26\",\"WaitingSLACount\":1558,\"WaitingSLAPercentage\":64.04,\"AvgServiceTime\":\"00:03:23\",\"ServiceSLACount\":1835,\"ServiceSLAPercentage\":99.95,\"NoShowTickets\":596,\"PercentageNoShowTickets\":3.55,\"UnqualifiedTickets\":1,\"FFTime\":\"07:54:12\",\"MaxFFTime\":\"08:45:59\",\"AvgFFTime\":\"00:03:23\",\"PercentageFFTime\":7.68,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:43:07\",\"MaxWaitingTime\":\"00:33:04\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:03:37\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:52\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:03:45\",\"MaxFFTime\":\"00:03:45\",\"AvgFFTime\":\"00:01:52\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:07:15\",\"MaxWaitingTime\":\"00:07:03\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"15738 / 16798 (93.69%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:42 | SLA: 81.66%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:09 | SLA: 98.98%\"},{\"colName\":\"No Show\",\"colValue\":\"1019 (6.07%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":3.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":5.43,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.79,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":5.55,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.58,\"AverageWaitingTimePerCategory\":5.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.63,\"AverageWaitingTimePerCategory\":7.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":4.20,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":4.59,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":18.84,\"AverageWaitingTimePerCategory\":6.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":14.45,\"AverageWaitingTimePerCategory\":7.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":4.41,\"AverageWaitingTimePerCategory\":5.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":5.76,\"AverageWaitingTimePerCategory\":4.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":7.27,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.72,\"AverageWaitingTimePerCategory\":17.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.28,\"AverageWaitingTimePerCategory\":6.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":2.52,\"AverageWaitingTimePerCategory\":4.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.75,\"AverageWaitingTimePerCategory\":3.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":14.97,\"AverageWaitingTimePerCategory\":5.94,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":4.78,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":18.24,\"AverageWaitingTimePerCategory\":4.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.98,\"AverageWaitingTimePerCategory\":3.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":10.87,\"AverageWaitingTimePerCategory\":6.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":3.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":10.29,\"AverageWaitingTimePerCategory\":3.84,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.33,\"AverageWaitingTimePerCategory\":3.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.93,\"AverageWaitingTimePerCategory\":13.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":1.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.40,\"AverageWaitingTimePerCategory\":5.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.88,\"AverageWaitingTimePerCategory\":3.63,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:46:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:46:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:47:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:47:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:48:09 PM | Request Received getReportData=> fid: 34|48| ftype:  ffrom: 2025-01-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Cashier|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|REG-English Registration|ETY-EYE TEST|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA File Opening|RTA-RTA Services|SIC-Shift Class|SOB-Simulator Booking|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:48:32 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4545,\"PercentageIssuedTickets\":3.40,\"ServedTicketsPerCategory\":4517,\"PercentageServedTickets\":3.59,\"AvgWaitTime\":\"00:03:35\",\"WaitingSLACount\":4121,\"WaitingSLAPercentage\":90.67,\"AvgServiceTime\":\"00:02:49\",\"ServiceSLACount\":4516,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":20,\"FFTime\":\"20:52:22\",\"MaxFFTime\":\"12:10:01\",\"AvgFFTime\":\"00:02:49\",\"PercentageFFTime\":1.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:48:36\",\"MaxWaitingTime\":\"00:56:48\"},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":5717,\"PercentageIssuedTickets\":4.27,\"ServedTicketsPerCategory\":5186,\"PercentageServedTickets\":4.12,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":4282,\"WaitingSLAPercentage\":74.90,\"AvgServiceTime\":\"00:03:00\",\"ServiceSLACount\":5177,\"ServiceSLAPercentage\":99.83,\"NoShowTickets\":432,\"PercentageNoShowTickets\":0.32,\"UnqualifiedTickets\":99,\"FFTime\":\"20:21:39\",\"MaxFFTime\":\"20:46:36\",\"AvgFFTime\":\"00:03:00\",\"PercentageFFTime\":2.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:15:23\",\"MaxWaitingTime\":\"01:45:16\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":452,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:04:35\",\"WaitingSLACount\":345,\"WaitingSLAPercentage\":76.33,\"AvgServiceTime\":\"00:05:09\",\"ServiceSLACount\":400,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":42,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10,\"FFTime\":\"10:23:47\",\"MaxFFTime\":\"21:04:05\",\"AvgFFTime\":\"00:05:09\",\"PercentageFFTime\":0.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:45:51\",\"MaxWaitingTime\":\"00:39:12\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:29\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:15:15\",\"MaxFFTime\":\"00:15:15\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:14:59\",\"MaxWaitingTime\":\"00:05:33\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":17160,\"PercentageIssuedTickets\":12.83,\"ServedTicketsPerCategory\":16968,\"PercentageServedTickets\":13.49,\"AvgWaitTime\":\"00:04:18\",\"WaitingSLACount\":14759,\"WaitingSLAPercentage\":86.01,\"AvgServiceTime\":\"00:03:25\",\"ServiceSLACount\":16963,\"ServiceSLAPercentage\":99.97,\"NoShowTickets\":164,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":28,\"FFTime\":\"10:06:33\",\"MaxFFTime\":\"06:04:52\",\"AvgFFTime\":\"00:03:25\",\"PercentageFFTime\":8.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:15:19\",\"MaxWaitingTime\":\"04:07:51\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":3325,\"PercentageIssuedTickets\":2.49,\"ServedTicketsPerCategory\":3314,\"PercentageServedTickets\":2.63,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2685,\"WaitingSLAPercentage\":80.75,\"AvgServiceTime\":\"00:08:56\",\"ServiceSLACount\":3270,\"ServiceSLAPercentage\":98.67,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"13:52:41\",\"MaxFFTime\":\"15:26:00\",\"AvgFFTime\":\"00:08:56\",\"PercentageFFTime\":4.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:10:26\",\"MaxWaitingTime\":\"01:56:23\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":4052,\"PercentageIssuedTickets\":3.03,\"ServedTicketsPerCategory\":3943,\"PercentageServedTickets\":3.13,\"AvgWaitTime\":\"00:07:26\",\"WaitingSLACount\":3018,\"WaitingSLAPercentage\":74.48,\"AvgServiceTime\":\"00:05:12\",\"ServiceSLACount\":3923,\"ServiceSLAPercentage\":99.49,\"NoShowTickets\":88,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":21,\"FFTime\":\"06:08:45\",\"MaxFFTime\":\"21:42:13\",\"AvgFFTime\":\"00:05:12\",\"PercentageFFTime\":3.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:26:35\",\"MaxWaitingTime\":\"02:31:50\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":1989,\"PercentageIssuedTickets\":1.49,\"ServedTicketsPerCategory\":1927,\"PercentageServedTickets\":1.53,\"AvgWaitTime\":\"00:06:41\",\"WaitingSLACount\":1568,\"WaitingSLAPercentage\":78.83,\"AvgServiceTime\":\"00:05:01\",\"ServiceSLACount\":1917,\"ServiceSLAPercentage\":99.48,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":11,\"FFTime\":\"17:20:15\",\"MaxFFTime\":\"05:18:09\",\"AvgFFTime\":\"00:05:01\",\"PercentageFFTime\":1.47,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:40:04\",\"MaxWaitingTime\":\"01:23:27\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":784,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":739,\"PercentageServedTickets\":0.59,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":558,\"WaitingSLAPercentage\":71.17,\"AvgServiceTime\":\"00:16:53\",\"ServiceSLACount\":668,\"ServiceSLAPercentage\":90.39,\"NoShowTickets\":41,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":4,\"FFTime\":\"16:07:44\",\"MaxFFTime\":\"14:21:52\",\"AvgFFTime\":\"00:16:53\",\"PercentageFFTime\":1.90,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:44:26\",\"MaxWaitingTime\":\"01:11:07\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":314,\"PercentageIssuedTickets\":0.23,\"ServedTicketsPerCategory\":307,\"PercentageServedTickets\":0.24,\"AvgWaitTime\":\"00:07:53\",\"WaitingSLACount\":220,\"WaitingSLAPercentage\":70.06,\"AvgServiceTime\":\"00:15:41\",\"ServiceSLACount\":289,\"ServiceSLAPercentage\":94.14,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"08:16:17\",\"MaxFFTime\":\"04:34:07\",\"AvgFFTime\":\"00:15:41\",\"PercentageFFTime\":0.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:09:27\",\"MaxWaitingTime\":\"01:06:58\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":4278,\"PercentageIssuedTickets\":3.20,\"ServedTicketsPerCategory\":4135,\"PercentageServedTickets\":3.29,\"AvgWaitTime\":\"00:06:40\",\"WaitingSLACount\":3384,\"WaitingSLAPercentage\":79.10,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":4107,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":92,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":51,\"FFTime\":\"05:31:56\",\"MaxFFTime\":\"02:56:07\",\"AvgFFTime\":\"00:06:20\",\"PercentageFFTime\":3.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:48:39\",\"MaxWaitingTime\":\"06:12:43\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":415,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:06:58\",\"WaitingSLACount\":321,\"WaitingSLAPercentage\":77.35,\"AvgServiceTime\":\"00:05:46\",\"ServiceSLACount\":389,\"ServiceSLAPercentage\":97.25,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5,\"FFTime\":\"14:30:32\",\"MaxFFTime\":\"01:58:18\",\"AvgFFTime\":\"00:05:46\",\"PercentageFFTime\":0.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:41:42\",\"MaxWaitingTime\":\"01:42:09\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":5645,\"PercentageIssuedTickets\":4.22,\"ServedTicketsPerCategory\":5549,\"PercentageServedTickets\":4.41,\"AvgWaitTime\":\"00:06:03\",\"WaitingSLACount\":4700,\"WaitingSLAPercentage\":83.26,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":5535,\"ServiceSLAPercentage\":99.75,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":23,\"FFTime\":\"07:53:53\",\"MaxFFTime\":\"13:01:43\",\"AvgFFTime\":\"00:04:29\",\"PercentageFFTime\":3.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:23:56\",\"MaxWaitingTime\":\"08:23:19\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":80,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":77,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":63,\"WaitingSLAPercentage\":78.75,\"AvgServiceTime\":\"00:04:28\",\"ServiceSLACount\":77,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:45:02\",\"MaxFFTime\":\"04:30:23\",\"AvgFFTime\":\"00:04:28\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:20:54\",\"MaxWaitingTime\":\"01:15:24\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":91,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":81,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:06:04\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":75.82,\"AvgServiceTime\":\"00:02:00\",\"ServiceSLACount\":81,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"02:43:09\",\"MaxFFTime\":\"02:28:11\",\"AvgFFTime\":\"00:02:00\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:12:20\",\"MaxWaitingTime\":\"00:24:58\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":8870,\"PercentageIssuedTickets\":6.63,\"ServedTicketsPerCategory\":8728,\"PercentageServedTickets\":6.94,\"AvgWaitTime\":\"00:04:38\",\"WaitingSLACount\":8054,\"WaitingSLAPercentage\":90.80,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":8712,\"ServiceSLAPercentage\":99.82,\"NoShowTickets\":98,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":44,\"FFTime\":\"14:02:32\",\"MaxFFTime\":\"05:27:42\",\"AvgFFTime\":\"00:02:44\",\"PercentageFFTime\":3.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:04:16\",\"MaxWaitingTime\":\"05:56:59\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":19353,\"PercentageIssuedTickets\":14.47,\"ServedTicketsPerCategory\":18979,\"PercentageServedTickets\":15.09,\"AvgWaitTime\":\"00:04:34\",\"WaitingSLACount\":16462,\"WaitingSLAPercentage\":85.06,\"AvgServiceTime\":\"00:03:45\",\"ServiceSLACount\":18891,\"ServiceSLAPercentage\":99.54,\"NoShowTickets\":320,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":54,\"FFTime\":\"13:14:24\",\"MaxFFTime\":\"05:35:41\",\"AvgFFTime\":\"00:03:45\",\"PercentageFFTime\":10.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:35:13\",\"MaxWaitingTime\":\"02:38:19\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":134,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":129,\"PercentageServedTickets\":0.10,\"AvgWaitTime\":\"00:05:39\",\"WaitingSLACount\":106,\"WaitingSLAPercentage\":79.10,\"AvgServiceTime\":\"00:16:57\",\"ServiceSLACount\":118,\"ServiceSLAPercentage\":91.47,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"12:28:15\",\"MaxFFTime\":\"08:02:41\",\"AvgFFTime\":\"00:16:57\",\"PercentageFFTime\":0.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:37:41\",\"MaxWaitingTime\":\"00:54:32\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":2197,\"PercentageIssuedTickets\":1.64,\"ServedTicketsPerCategory\":1981,\"PercentageServedTickets\":1.57,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":1604,\"WaitingSLAPercentage\":73.01,\"AvgServiceTime\":\"00:12:50\",\"ServiceSLACount\":1863,\"ServiceSLAPercentage\":94.04,\"NoShowTickets\":206,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":10,\"FFTime\":\"15:54:06\",\"MaxFFTime\":\"10:14:37\",\"AvgFFTime\":\"00:12:50\",\"PercentageFFTime\":3.87,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:16:25\",\"MaxWaitingTime\":\"02:28:56\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":855,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":832,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":670,\"WaitingSLAPercentage\":78.36,\"AvgServiceTime\":\"00:15:05\",\"ServiceSLACount\":768,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":16,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":7,\"FFTime\":\"17:21:06\",\"MaxFFTime\":\"15:12:52\",\"AvgFFTime\":\"00:15:05\",\"PercentageFFTime\":1.91,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:18:44\",\"MaxWaitingTime\":\"03:26:23\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":9779,\"PercentageIssuedTickets\":7.31,\"ServedTicketsPerCategory\":8920,\"PercentageServedTickets\":7.09,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":7372,\"WaitingSLAPercentage\":75.39,\"AvgServiceTime\":\"00:11:22\",\"ServiceSLACount\":8598,\"ServiceSLAPercentage\":96.39,\"NoShowTickets\":788,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":71,\"FFTime\":\"10:22:57\",\"MaxFFTime\":\"08:37:15\",\"AvgFFTime\":\"00:11:22\",\"PercentageFFTime\":15.42,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:16:51\",\"MaxWaitingTime\":\"02:12:08\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":2341,\"PercentageIssuedTickets\":1.75,\"ServedTicketsPerCategory\":2294,\"PercentageServedTickets\":1.82,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":1829,\"WaitingSLAPercentage\":78.13,\"AvgServiceTime\":\"00:09:33\",\"ServiceSLACount\":2187,\"ServiceSLAPercentage\":95.34,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":12,\"FFTime\":\"05:21:24\",\"MaxFFTime\":\"16:45:13\",\"AvgFFTime\":\"00:09:33\",\"PercentageFFTime\":3.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:46:47\",\"MaxWaitingTime\":\"02:35:14\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":15632,\"PercentageIssuedTickets\":11.69,\"ServedTicketsPerCategory\":15153,\"PercentageServedTickets\":12.04,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":13065,\"WaitingSLAPercentage\":83.58,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":15003,\"ServiceSLAPercentage\":99.01,\"NoShowTickets\":444,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":35,\"FFTime\":\"20:24:27\",\"MaxFFTime\":\"21:06:44\",\"AvgFFTime\":\"00:04:55\",\"PercentageFFTime\":11.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:32:35\",\"MaxWaitingTime\":\"02:02:36\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":331,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":324,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":252,\"WaitingSLAPercentage\":76.13,\"AvgServiceTime\":\"00:09:03\",\"ServiceSLACount\":314,\"ServiceSLAPercentage\":96.91,\"NoShowTickets\":7,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:53:24\",\"MaxFFTime\":\"01:21:09\",\"AvgFFTime\":\"00:09:03\",\"PercentageFFTime\":0.45,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:04:03\",\"MaxWaitingTime\":\"01:07:29\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6624,\"PercentageIssuedTickets\":4.95,\"ServedTicketsPerCategory\":5723,\"PercentageServedTickets\":4.55,\"AvgWaitTime\":\"00:05:42\",\"WaitingSLACount\":4813,\"WaitingSLAPercentage\":72.66,\"AvgServiceTime\":\"00:09:04\",\"ServiceSLACount\":5593,\"ServiceSLAPercentage\":97.73,\"NoShowTickets\":873,\"PercentageNoShowTickets\":0.65,\"UnqualifiedTickets\":28,\"FFTime\":\"01:15:46\",\"MaxFFTime\":\"16:55:14\",\"AvgFFTime\":\"00:09:04\",\"PercentageFFTime\":7.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:42:33\",\"MaxWaitingTime\":\"02:08:47\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:09:15\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:19:54\",\"MaxFFTime\":\"00:19:26\",\"AvgFFTime\":\"00:01:48\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:37:25\",\"MaxWaitingTime\":\"00:38:24\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:06:11\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":52.00,\"AvgServiceTime\":\"00:04:13\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":10,\"FFTime\":\"01:03:29\",\"MaxFFTime\":\"01:02:27\",\"AvgFFTime\":\"00:04:13\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:57\",\"MaxWaitingTime\":\"00:15:58\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":18745,\"PercentageIssuedTickets\":14.01,\"ServedTicketsPerCategory\":15171,\"PercentageServedTickets\":12.06,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":12190,\"WaitingSLAPercentage\":65.03,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":15147,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":3541,\"PercentageNoShowTickets\":2.65,\"UnqualifiedTickets\":33,\"FFTime\":\"06:50:41\",\"MaxFFTime\":\"00:08:30\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":7.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:02:51\",\"MaxWaitingTime\":\"01:47:01\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:52\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:38\",\"MaxFFTime\":\"00:07:38\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:38\",\"MaxWaitingTime\":\"00:07:03\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"125812 / 133764 (94.06%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:19 | SLA: 79.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:13 | SLA: 98.99%\"},{\"colName\":\"No Show\",\"colValue\":\"7363 (5.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.83,\"AverageWaitingTimePerCategory\":3.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.01,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.16,\"AverageWaitingTimePerCategory\":4.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":2.54,\"AverageWaitingTimePerCategory\":2.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.43,\"AverageWaitingTimePerCategory\":4.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":8.94,\"AverageWaitingTimePerCategory\":5.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":5.21,\"AverageWaitingTimePerCategory\":7.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.02,\"AverageWaitingTimePerCategory\":6.69,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":16.90,\"AverageWaitingTimePerCategory\":6.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":15.69,\"AverageWaitingTimePerCategory\":7.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":6.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":5.78,\"AverageWaitingTimePerCategory\":6.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":4.50,\"AverageWaitingTimePerCategory\":6.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":4.48,\"AverageWaitingTimePerCategory\":7.76,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.01,\"AverageWaitingTimePerCategory\":6.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":2.74,\"AverageWaitingTimePerCategory\":4.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.76,\"AverageWaitingTimePerCategory\":4.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":16.96,\"AverageWaitingTimePerCategory\":5.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.84,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":15.10,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.37,\"AverageWaitingTimePerCategory\":5.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":9.56,\"AverageWaitingTimePerCategory\":6.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":4.74,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":9.05,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.07,\"AverageWaitingTimePerCategory\":5.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":9.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":4.23,\"AverageWaitingTimePerCategory\":6.20,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":5.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":2.54,\"AverageWaitingTimePerCategory\":2.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:48:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:48:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:48:42 PM | Request Received getReportData=> fid: 34|48| ftype:  ffrom: 2025-01-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Cashier|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|REG-English Registration|ETY-EYE TEST|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA File Opening|RTA-RTA Services|SIC-Shift Class|SOB-Simulator Booking|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:49:05 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4545,\"PercentageIssuedTickets\":3.40,\"ServedTicketsPerCategory\":4517,\"PercentageServedTickets\":3.59,\"AvgWaitTime\":\"00:03:35\",\"WaitingSLACount\":4121,\"WaitingSLAPercentage\":90.67,\"AvgServiceTime\":\"00:02:49\",\"ServiceSLACount\":4516,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":20,\"FFTime\":\"20:52:22\",\"MaxFFTime\":\"12:10:01\",\"AvgFFTime\":\"00:02:49\",\"PercentageFFTime\":1.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:48:36\",\"MaxWaitingTime\":\"00:56:48\"},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":5717,\"PercentageIssuedTickets\":4.27,\"ServedTicketsPerCategory\":5186,\"PercentageServedTickets\":4.12,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":4282,\"WaitingSLAPercentage\":74.90,\"AvgServiceTime\":\"00:03:00\",\"ServiceSLACount\":5177,\"ServiceSLAPercentage\":99.83,\"NoShowTickets\":432,\"PercentageNoShowTickets\":0.32,\"UnqualifiedTickets\":99,\"FFTime\":\"20:21:39\",\"MaxFFTime\":\"20:46:36\",\"AvgFFTime\":\"00:03:00\",\"PercentageFFTime\":2.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:15:23\",\"MaxWaitingTime\":\"01:45:16\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":452,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:04:35\",\"WaitingSLACount\":345,\"WaitingSLAPercentage\":76.33,\"AvgServiceTime\":\"00:05:09\",\"ServiceSLACount\":400,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":42,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10,\"FFTime\":\"10:23:47\",\"MaxFFTime\":\"21:04:05\",\"AvgFFTime\":\"00:05:09\",\"PercentageFFTime\":0.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:45:51\",\"MaxWaitingTime\":\"00:39:12\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:29\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:15:15\",\"MaxFFTime\":\"00:15:15\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:14:59\",\"MaxWaitingTime\":\"00:05:33\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":17160,\"PercentageIssuedTickets\":12.83,\"ServedTicketsPerCategory\":16968,\"PercentageServedTickets\":13.49,\"AvgWaitTime\":\"00:04:18\",\"WaitingSLACount\":14759,\"WaitingSLAPercentage\":86.01,\"AvgServiceTime\":\"00:03:25\",\"ServiceSLACount\":16963,\"ServiceSLAPercentage\":99.97,\"NoShowTickets\":164,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":28,\"FFTime\":\"10:06:33\",\"MaxFFTime\":\"06:04:52\",\"AvgFFTime\":\"00:03:25\",\"PercentageFFTime\":8.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:15:19\",\"MaxWaitingTime\":\"04:07:51\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":3325,\"PercentageIssuedTickets\":2.49,\"ServedTicketsPerCategory\":3314,\"PercentageServedTickets\":2.63,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2685,\"WaitingSLAPercentage\":80.75,\"AvgServiceTime\":\"00:08:56\",\"ServiceSLACount\":3270,\"ServiceSLAPercentage\":98.67,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7,\"FFTime\":\"13:52:41\",\"MaxFFTime\":\"15:26:00\",\"AvgFFTime\":\"00:08:56\",\"PercentageFFTime\":4.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:10:26\",\"MaxWaitingTime\":\"01:56:23\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":4052,\"PercentageIssuedTickets\":3.03,\"ServedTicketsPerCategory\":3943,\"PercentageServedTickets\":3.13,\"AvgWaitTime\":\"00:07:26\",\"WaitingSLACount\":3018,\"WaitingSLAPercentage\":74.48,\"AvgServiceTime\":\"00:05:12\",\"ServiceSLACount\":3923,\"ServiceSLAPercentage\":99.49,\"NoShowTickets\":88,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":21,\"FFTime\":\"06:08:45\",\"MaxFFTime\":\"21:42:13\",\"AvgFFTime\":\"00:05:12\",\"PercentageFFTime\":3.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:26:35\",\"MaxWaitingTime\":\"02:31:50\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":1989,\"PercentageIssuedTickets\":1.49,\"ServedTicketsPerCategory\":1927,\"PercentageServedTickets\":1.53,\"AvgWaitTime\":\"00:06:41\",\"WaitingSLACount\":1568,\"WaitingSLAPercentage\":78.83,\"AvgServiceTime\":\"00:05:01\",\"ServiceSLACount\":1917,\"ServiceSLAPercentage\":99.48,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":11,\"FFTime\":\"17:20:15\",\"MaxFFTime\":\"05:18:09\",\"AvgFFTime\":\"00:05:01\",\"PercentageFFTime\":1.47,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:40:04\",\"MaxWaitingTime\":\"01:23:27\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":784,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":739,\"PercentageServedTickets\":0.59,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":558,\"WaitingSLAPercentage\":71.17,\"AvgServiceTime\":\"00:16:53\",\"ServiceSLACount\":668,\"ServiceSLAPercentage\":90.39,\"NoShowTickets\":41,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":4,\"FFTime\":\"16:07:44\",\"MaxFFTime\":\"14:21:52\",\"AvgFFTime\":\"00:16:53\",\"PercentageFFTime\":1.90,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:44:26\",\"MaxWaitingTime\":\"01:11:07\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":314,\"PercentageIssuedTickets\":0.23,\"ServedTicketsPerCategory\":307,\"PercentageServedTickets\":0.24,\"AvgWaitTime\":\"00:07:53\",\"WaitingSLACount\":220,\"WaitingSLAPercentage\":70.06,\"AvgServiceTime\":\"00:15:41\",\"ServiceSLACount\":289,\"ServiceSLAPercentage\":94.14,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"08:16:17\",\"MaxFFTime\":\"04:34:07\",\"AvgFFTime\":\"00:15:41\",\"PercentageFFTime\":0.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:09:27\",\"MaxWaitingTime\":\"01:06:58\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":4278,\"PercentageIssuedTickets\":3.20,\"ServedTicketsPerCategory\":4135,\"PercentageServedTickets\":3.29,\"AvgWaitTime\":\"00:06:40\",\"WaitingSLACount\":3384,\"WaitingSLAPercentage\":79.10,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":4107,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":92,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":51,\"FFTime\":\"05:31:56\",\"MaxFFTime\":\"02:56:07\",\"AvgFFTime\":\"00:06:20\",\"PercentageFFTime\":3.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:48:39\",\"MaxWaitingTime\":\"06:12:43\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":415,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:06:58\",\"WaitingSLACount\":321,\"WaitingSLAPercentage\":77.35,\"AvgServiceTime\":\"00:05:46\",\"ServiceSLACount\":389,\"ServiceSLAPercentage\":97.25,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5,\"FFTime\":\"14:30:32\",\"MaxFFTime\":\"01:58:18\",\"AvgFFTime\":\"00:05:46\",\"PercentageFFTime\":0.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:41:42\",\"MaxWaitingTime\":\"01:42:09\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":5645,\"PercentageIssuedTickets\":4.22,\"ServedTicketsPerCategory\":5549,\"PercentageServedTickets\":4.41,\"AvgWaitTime\":\"00:06:03\",\"WaitingSLACount\":4700,\"WaitingSLAPercentage\":83.26,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":5535,\"ServiceSLAPercentage\":99.75,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":23,\"FFTime\":\"07:53:53\",\"MaxFFTime\":\"13:01:43\",\"AvgFFTime\":\"00:04:29\",\"PercentageFFTime\":3.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:23:56\",\"MaxWaitingTime\":\"08:23:19\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":80,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":77,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":63,\"WaitingSLAPercentage\":78.75,\"AvgServiceTime\":\"00:04:28\",\"ServiceSLACount\":77,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"05:45:02\",\"MaxFFTime\":\"04:30:23\",\"AvgFFTime\":\"00:04:28\",\"PercentageFFTime\":0.05,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:20:54\",\"MaxWaitingTime\":\"01:15:24\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":91,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":81,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:06:04\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":75.82,\"AvgServiceTime\":\"00:02:00\",\"ServiceSLACount\":81,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"02:43:09\",\"MaxFFTime\":\"02:28:11\",\"AvgFFTime\":\"00:02:00\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:12:20\",\"MaxWaitingTime\":\"00:24:58\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":8870,\"PercentageIssuedTickets\":6.63,\"ServedTicketsPerCategory\":8728,\"PercentageServedTickets\":6.94,\"AvgWaitTime\":\"00:04:38\",\"WaitingSLACount\":8054,\"WaitingSLAPercentage\":90.80,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":8712,\"ServiceSLAPercentage\":99.82,\"NoShowTickets\":98,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":44,\"FFTime\":\"14:02:32\",\"MaxFFTime\":\"05:27:42\",\"AvgFFTime\":\"00:02:44\",\"PercentageFFTime\":3.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:04:16\",\"MaxWaitingTime\":\"05:56:59\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":19353,\"PercentageIssuedTickets\":14.47,\"ServedTicketsPerCategory\":18979,\"PercentageServedTickets\":15.09,\"AvgWaitTime\":\"00:04:34\",\"WaitingSLACount\":16462,\"WaitingSLAPercentage\":85.06,\"AvgServiceTime\":\"00:03:45\",\"ServiceSLACount\":18891,\"ServiceSLAPercentage\":99.54,\"NoShowTickets\":320,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":54,\"FFTime\":\"13:14:24\",\"MaxFFTime\":\"05:35:41\",\"AvgFFTime\":\"00:03:45\",\"PercentageFFTime\":10.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:35:13\",\"MaxWaitingTime\":\"02:38:19\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":134,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":129,\"PercentageServedTickets\":0.10,\"AvgWaitTime\":\"00:05:39\",\"WaitingSLACount\":106,\"WaitingSLAPercentage\":79.10,\"AvgServiceTime\":\"00:16:57\",\"ServiceSLACount\":118,\"ServiceSLAPercentage\":91.47,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"12:28:15\",\"MaxFFTime\":\"08:02:41\",\"AvgFFTime\":\"00:16:57\",\"PercentageFFTime\":0.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:37:41\",\"MaxWaitingTime\":\"00:54:32\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":2197,\"PercentageIssuedTickets\":1.64,\"ServedTicketsPerCategory\":1981,\"PercentageServedTickets\":1.57,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":1604,\"WaitingSLAPercentage\":73.01,\"AvgServiceTime\":\"00:12:50\",\"ServiceSLACount\":1863,\"ServiceSLAPercentage\":94.04,\"NoShowTickets\":206,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":10,\"FFTime\":\"15:54:06\",\"MaxFFTime\":\"10:14:37\",\"AvgFFTime\":\"00:12:50\",\"PercentageFFTime\":3.87,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:16:25\",\"MaxWaitingTime\":\"02:28:56\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":855,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":832,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":670,\"WaitingSLAPercentage\":78.36,\"AvgServiceTime\":\"00:15:05\",\"ServiceSLACount\":768,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":16,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":7,\"FFTime\":\"17:21:06\",\"MaxFFTime\":\"15:12:52\",\"AvgFFTime\":\"00:15:05\",\"PercentageFFTime\":1.91,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:18:44\",\"MaxWaitingTime\":\"03:26:23\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":9779,\"PercentageIssuedTickets\":7.31,\"ServedTicketsPerCategory\":8920,\"PercentageServedTickets\":7.09,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":7372,\"WaitingSLAPercentage\":75.39,\"AvgServiceTime\":\"00:11:22\",\"ServiceSLACount\":8598,\"ServiceSLAPercentage\":96.39,\"NoShowTickets\":788,\"PercentageNoShowTickets\":0.59,\"UnqualifiedTickets\":71,\"FFTime\":\"10:22:57\",\"MaxFFTime\":\"08:37:15\",\"AvgFFTime\":\"00:11:22\",\"PercentageFFTime\":15.42,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:16:51\",\"MaxWaitingTime\":\"02:12:08\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":2341,\"PercentageIssuedTickets\":1.75,\"ServedTicketsPerCategory\":2294,\"PercentageServedTickets\":1.82,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":1829,\"WaitingSLAPercentage\":78.13,\"AvgServiceTime\":\"00:09:33\",\"ServiceSLACount\":2187,\"ServiceSLAPercentage\":95.34,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":12,\"FFTime\":\"05:21:24\",\"MaxFFTime\":\"16:45:13\",\"AvgFFTime\":\"00:09:33\",\"PercentageFFTime\":3.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:46:47\",\"MaxWaitingTime\":\"02:35:14\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":15632,\"PercentageIssuedTickets\":11.69,\"ServedTicketsPerCategory\":15153,\"PercentageServedTickets\":12.04,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":13065,\"WaitingSLAPercentage\":83.58,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":15003,\"ServiceSLAPercentage\":99.01,\"NoShowTickets\":444,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":35,\"FFTime\":\"20:24:27\",\"MaxFFTime\":\"21:06:44\",\"AvgFFTime\":\"00:04:55\",\"PercentageFFTime\":11.35,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:32:35\",\"MaxWaitingTime\":\"02:02:36\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":331,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":324,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":252,\"WaitingSLAPercentage\":76.13,\"AvgServiceTime\":\"00:09:03\",\"ServiceSLACount\":314,\"ServiceSLAPercentage\":96.91,\"NoShowTickets\":7,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"00:53:24\",\"MaxFFTime\":\"01:21:09\",\"AvgFFTime\":\"00:09:03\",\"PercentageFFTime\":0.45,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:04:03\",\"MaxWaitingTime\":\"01:07:29\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6624,\"PercentageIssuedTickets\":4.95,\"ServedTicketsPerCategory\":5723,\"PercentageServedTickets\":4.55,\"AvgWaitTime\":\"00:05:42\",\"WaitingSLACount\":4813,\"WaitingSLAPercentage\":72.66,\"AvgServiceTime\":\"00:09:04\",\"ServiceSLACount\":5593,\"ServiceSLAPercentage\":97.73,\"NoShowTickets\":873,\"PercentageNoShowTickets\":0.65,\"UnqualifiedTickets\":28,\"FFTime\":\"01:15:46\",\"MaxFFTime\":\"16:55:14\",\"AvgFFTime\":\"00:09:04\",\"PercentageFFTime\":7.89,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:42:33\",\"MaxWaitingTime\":\"02:08:47\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:09:15\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:19:54\",\"MaxFFTime\":\"00:19:26\",\"AvgFFTime\":\"00:01:48\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:37:25\",\"MaxWaitingTime\":\"00:38:24\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:06:11\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":52.00,\"AvgServiceTime\":\"00:04:13\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":10,\"FFTime\":\"01:03:29\",\"MaxFFTime\":\"01:02:27\",\"AvgFFTime\":\"00:04:13\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:57\",\"MaxWaitingTime\":\"00:15:58\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":18745,\"PercentageIssuedTickets\":14.01,\"ServedTicketsPerCategory\":15171,\"PercentageServedTickets\":12.06,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":12190,\"WaitingSLAPercentage\":65.03,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":15147,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":3541,\"PercentageNoShowTickets\":2.65,\"UnqualifiedTickets\":33,\"FFTime\":\"06:50:41\",\"MaxFFTime\":\"00:08:30\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":7.51,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:02:51\",\"MaxWaitingTime\":\"01:47:01\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:52\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:38\",\"MaxFFTime\":\"00:07:38\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:38\",\"MaxWaitingTime\":\"00:07:03\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"125812 / 133764 (94.06%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:19 | SLA: 79.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:13 | SLA: 98.99%\"},{\"colName\":\"No Show\",\"colValue\":\"7363 (5.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.83,\"AverageWaitingTimePerCategory\":3.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.01,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.16,\"AverageWaitingTimePerCategory\":4.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":2.54,\"AverageWaitingTimePerCategory\":2.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.43,\"AverageWaitingTimePerCategory\":4.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":8.94,\"AverageWaitingTimePerCategory\":5.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":5.21,\"AverageWaitingTimePerCategory\":7.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.02,\"AverageWaitingTimePerCategory\":6.69,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":16.90,\"AverageWaitingTimePerCategory\":6.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":15.69,\"AverageWaitingTimePerCategory\":7.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":6.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":5.78,\"AverageWaitingTimePerCategory\":6.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":4.50,\"AverageWaitingTimePerCategory\":6.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":4.48,\"AverageWaitingTimePerCategory\":7.76,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.01,\"AverageWaitingTimePerCategory\":6.07,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":2.74,\"AverageWaitingTimePerCategory\":4.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.76,\"AverageWaitingTimePerCategory\":4.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":16.96,\"AverageWaitingTimePerCategory\":5.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.84,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":15.10,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.37,\"AverageWaitingTimePerCategory\":5.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":9.56,\"AverageWaitingTimePerCategory\":6.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":4.74,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":9.05,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.07,\"AverageWaitingTimePerCategory\":5.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":9.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":4.23,\"AverageWaitingTimePerCategory\":6.20,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":5.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":2.54,\"AverageWaitingTimePerCategory\":2.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:49:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:49:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:50:12 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-01-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Cashier|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|REG-English Registration|ETY-EYE TEST|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA File Opening|RTA-RTA Services|SIC-Shift Class|SOB-Simulator Booking|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:50:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:50:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:50:35 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4545,\"PercentageIssuedTickets\":4.52,\"ServedTicketsPerCategory\":4517,\"PercentageServedTickets\":4.84,\"AvgWaitTime\":\"00:03:35\",\"WaitingSLACount\":4121,\"WaitingSLAPercentage\":90.67,\"AvgServiceTime\":\"00:02:49\",\"ServiceSLACount\":4516,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":20,\"FFTime\":\"20:52:22\",\"MaxFFTime\":\"12:10:01\",\"AvgFFTime\":\"00:02:49\",\"PercentageFFTime\":2.71,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:48:36\",\"MaxWaitingTime\":\"00:56:48\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":5717,\"PercentageIssuedTickets\":5.69,\"ServedTicketsPerCategory\":5186,\"PercentageServedTickets\":5.56,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":4282,\"WaitingSLAPercentage\":74.90,\"AvgServiceTime\":\"00:03:00\",\"ServiceSLACount\":5177,\"ServiceSLAPercentage\":99.83,\"NoShowTickets\":432,\"PercentageNoShowTickets\":0.43,\"UnqualifiedTickets\":99,\"FFTime\":\"20:21:39\",\"MaxFFTime\":\"20:46:36\",\"AvgFFTime\":\"00:03:00\",\"PercentageFFTime\":3.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:15:23\",\"MaxWaitingTime\":\"01:45:16\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":452,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":0.43,\"AvgWaitTime\":\"00:04:35\",\"WaitingSLACount\":345,\"WaitingSLAPercentage\":76.33,\"AvgServiceTime\":\"00:05:09\",\"ServiceSLACount\":400,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":42,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":10,\"FFTime\":\"10:23:47\",\"MaxFFTime\":\"21:04:05\",\"AvgFFTime\":\"00:05:09\",\"PercentageFFTime\":0.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:45:51\",\"MaxWaitingTime\":\"00:39:12\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":17160,\"PercentageIssuedTickets\":17.07,\"ServedTicketsPerCategory\":16968,\"PercentageServedTickets\":18.20,\"AvgWaitTime\":\"00:04:18\",\"WaitingSLACount\":14759,\"WaitingSLAPercentage\":86.01,\"AvgServiceTime\":\"00:03:25\",\"ServiceSLACount\":16963,\"ServiceSLAPercentage\":99.97,\"NoShowTickets\":164,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":28,\"FFTime\":\"10:06:33\",\"MaxFFTime\":\"06:04:52\",\"AvgFFTime\":\"00:03:25\",\"PercentageFFTime\":12.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:15:19\",\"MaxWaitingTime\":\"04:07:51\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":784,\"PercentageIssuedTickets\":0.78,\"ServedTicketsPerCategory\":739,\"PercentageServedTickets\":0.79,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":558,\"WaitingSLAPercentage\":71.17,\"AvgServiceTime\":\"00:16:53\",\"ServiceSLACount\":668,\"ServiceSLAPercentage\":90.39,\"NoShowTickets\":41,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":4,\"FFTime\":\"16:07:44\",\"MaxFFTime\":\"14:21:52\",\"AvgFFTime\":\"00:16:53\",\"PercentageFFTime\":2.65,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:44:26\",\"MaxWaitingTime\":\"01:11:07\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":54,\"PercentageIssuedTickets\":0.05,\"ServedTicketsPerCategory\":45,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:06:49\",\"WaitingSLACount\":38,\"WaitingSLAPercentage\":70.37,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":45,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"01:21:06\",\"MaxFFTime\":\"01:16:52\",\"AvgFFTime\":\"00:01:48\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:08:48\",\"MaxWaitingTime\":\"00:24:58\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":18798,\"PercentageIssuedTickets\":18.70,\"ServedTicketsPerCategory\":18434,\"PercentageServedTickets\":19.77,\"AvgWaitTime\":\"00:04:31\",\"WaitingSLACount\":16034,\"WaitingSLAPercentage\":85.30,\"AvgServiceTime\":\"00:03:40\",\"ServiceSLACount\":18364,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.32,\"UnqualifiedTickets\":47,\"FFTime\":\"23:06:18\",\"MaxFFTime\":\"12:57:53\",\"AvgFFTime\":\"00:03:40\",\"PercentageFFTime\":14.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:55:51\",\"MaxWaitingTime\":\"02:38:19\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":2197,\"PercentageIssuedTickets\":2.19,\"ServedTicketsPerCategory\":1981,\"PercentageServedTickets\":2.12,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":1604,\"WaitingSLAPercentage\":73.01,\"AvgServiceTime\":\"00:12:50\",\"ServiceSLACount\":1863,\"ServiceSLAPercentage\":94.04,\"NoShowTickets\":206,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":10,\"FFTime\":\"15:54:06\",\"MaxFFTime\":\"10:14:37\",\"AvgFFTime\":\"00:12:50\",\"PercentageFFTime\":5.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:16:25\",\"MaxWaitingTime\":\"02:28:56\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":9779,\"PercentageIssuedTickets\":9.73,\"ServedTicketsPerCategory\":8920,\"PercentageServedTickets\":9.57,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":7372,\"WaitingSLAPercentage\":75.39,\"AvgServiceTime\":\"00:11:22\",\"ServiceSLACount\":8598,\"ServiceSLAPercentage\":96.39,\"NoShowTickets\":788,\"PercentageNoShowTickets\":0.78,\"UnqualifiedTickets\":71,\"FFTime\":\"10:22:57\",\"MaxFFTime\":\"08:37:15\",\"AvgFFTime\":\"00:11:22\",\"PercentageFFTime\":21.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:16:51\",\"MaxWaitingTime\":\"02:12:08\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":15632,\"PercentageIssuedTickets\":15.55,\"ServedTicketsPerCategory\":15153,\"PercentageServedTickets\":16.25,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":13065,\"WaitingSLAPercentage\":83.58,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":15003,\"ServiceSLAPercentage\":99.01,\"NoShowTickets\":444,\"PercentageNoShowTickets\":0.44,\"UnqualifiedTickets\":35,\"FFTime\":\"20:24:27\",\"MaxFFTime\":\"21:06:44\",\"AvgFFTime\":\"00:04:55\",\"PercentageFFTime\":15.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:32:35\",\"MaxWaitingTime\":\"02:02:36\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6624,\"PercentageIssuedTickets\":6.59,\"ServedTicketsPerCategory\":5723,\"PercentageServedTickets\":6.14,\"AvgWaitTime\":\"00:05:42\",\"WaitingSLACount\":4813,\"WaitingSLAPercentage\":72.66,\"AvgServiceTime\":\"00:09:04\",\"ServiceSLACount\":5593,\"ServiceSLAPercentage\":97.73,\"NoShowTickets\":873,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":28,\"FFTime\":\"01:15:46\",\"MaxFFTime\":\"16:55:14\",\"AvgFFTime\":\"00:09:04\",\"PercentageFFTime\":11.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:42:33\",\"MaxWaitingTime\":\"02:08:47\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:09:15\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:19:54\",\"MaxFFTime\":\"00:19:26\",\"AvgFFTime\":\"00:01:48\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:37:25\",\"MaxWaitingTime\":\"00:38:24\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":18745,\"PercentageIssuedTickets\":18.65,\"ServedTicketsPerCategory\":15171,\"PercentageServedTickets\":16.27,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":12190,\"WaitingSLAPercentage\":65.03,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":15147,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":3541,\"PercentageNoShowTickets\":3.52,\"UnqualifiedTickets\":33,\"FFTime\":\"06:50:41\",\"MaxFFTime\":\"00:08:30\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":10.47,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:02:51\",\"MaxWaitingTime\":\"01:47:01\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"93248 / 100505 (92.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:06 | SLA: 78.79%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:03 | SLA: 99.03%\"},{\"colName\":\"No Show\",\"colValue\":\"6871 (6.84%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.83,\"AverageWaitingTimePerCategory\":3.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.01,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.16,\"AverageWaitingTimePerCategory\":4.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.43,\"AverageWaitingTimePerCategory\":4.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":16.90,\"AverageWaitingTimePerCategory\":6.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.80,\"AverageWaitingTimePerCategory\":6.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.67,\"AverageWaitingTimePerCategory\":4.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.84,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.37,\"AverageWaitingTimePerCategory\":5.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":4.74,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.07,\"AverageWaitingTimePerCategory\":5.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":9.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":5.98,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:50:40 PM | Request Received getReportData=> fid: 34| ftype:  ffrom: 2025-01-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 2:51:03 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4545,\"PercentageIssuedTickets\":4.52,\"ServedTicketsPerCategory\":4517,\"PercentageServedTickets\":4.84,\"AvgWaitTime\":\"00:03:35\",\"WaitingSLACount\":4121,\"WaitingSLAPercentage\":90.67,\"AvgServiceTime\":\"00:02:49\",\"ServiceSLACount\":4516,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":20,\"FFTime\":\"20:52:22\",\"MaxFFTime\":\"12:10:01\",\"AvgFFTime\":\"00:02:49\",\"PercentageFFTime\":2.71,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:48:36\",\"MaxWaitingTime\":\"00:56:48\"},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":5717,\"PercentageIssuedTickets\":5.69,\"ServedTicketsPerCategory\":5186,\"PercentageServedTickets\":5.56,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":4282,\"WaitingSLAPercentage\":74.90,\"AvgServiceTime\":\"00:03:00\",\"ServiceSLACount\":5177,\"ServiceSLAPercentage\":99.83,\"NoShowTickets\":432,\"PercentageNoShowTickets\":0.43,\"UnqualifiedTickets\":99,\"FFTime\":\"20:21:39\",\"MaxFFTime\":\"20:46:36\",\"AvgFFTime\":\"00:03:00\",\"PercentageFFTime\":3.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:15:23\",\"MaxWaitingTime\":\"01:45:16\"},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":452,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":0.43,\"AvgWaitTime\":\"00:04:35\",\"WaitingSLACount\":345,\"WaitingSLAPercentage\":76.33,\"AvgServiceTime\":\"00:05:09\",\"ServiceSLACount\":400,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":42,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":10,\"FFTime\":\"10:23:47\",\"MaxFFTime\":\"21:04:05\",\"AvgFFTime\":\"00:05:09\",\"PercentageFFTime\":0.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:45:51\",\"MaxWaitingTime\":\"00:39:12\"},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":17160,\"PercentageIssuedTickets\":17.07,\"ServedTicketsPerCategory\":16968,\"PercentageServedTickets\":18.20,\"AvgWaitTime\":\"00:04:18\",\"WaitingSLACount\":14759,\"WaitingSLAPercentage\":86.01,\"AvgServiceTime\":\"00:03:25\",\"ServiceSLACount\":16963,\"ServiceSLAPercentage\":99.97,\"NoShowTickets\":164,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":28,\"FFTime\":\"10:06:33\",\"MaxFFTime\":\"06:04:52\",\"AvgFFTime\":\"00:03:25\",\"PercentageFFTime\":12.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:15:19\",\"MaxWaitingTime\":\"04:07:51\"},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":784,\"PercentageIssuedTickets\":0.78,\"ServedTicketsPerCategory\":739,\"PercentageServedTickets\":0.79,\"AvgWaitTime\":\"00:06:54\",\"WaitingSLACount\":558,\"WaitingSLAPercentage\":71.17,\"AvgServiceTime\":\"00:16:53\",\"ServiceSLACount\":668,\"ServiceSLAPercentage\":90.39,\"NoShowTickets\":41,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":4,\"FFTime\":\"16:07:44\",\"MaxFFTime\":\"14:21:52\",\"AvgFFTime\":\"00:16:53\",\"PercentageFFTime\":2.65,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:44:26\",\"MaxWaitingTime\":\"01:11:07\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":54,\"PercentageIssuedTickets\":0.05,\"ServedTicketsPerCategory\":45,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:06:49\",\"WaitingSLACount\":38,\"WaitingSLAPercentage\":70.37,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":45,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"01:21:06\",\"MaxFFTime\":\"01:16:52\",\"AvgFFTime\":\"00:01:48\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:08:48\",\"MaxWaitingTime\":\"00:24:58\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":18798,\"PercentageIssuedTickets\":18.70,\"ServedTicketsPerCategory\":18434,\"PercentageServedTickets\":19.77,\"AvgWaitTime\":\"00:04:31\",\"WaitingSLACount\":16034,\"WaitingSLAPercentage\":85.30,\"AvgServiceTime\":\"00:03:40\",\"ServiceSLACount\":18364,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.32,\"UnqualifiedTickets\":47,\"FFTime\":\"23:06:18\",\"MaxFFTime\":\"12:57:53\",\"AvgFFTime\":\"00:03:40\",\"PercentageFFTime\":14.34,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:55:51\",\"MaxWaitingTime\":\"02:38:19\"},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":2197,\"PercentageIssuedTickets\":2.19,\"ServedTicketsPerCategory\":1981,\"PercentageServedTickets\":2.12,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":1604,\"WaitingSLAPercentage\":73.01,\"AvgServiceTime\":\"00:12:50\",\"ServiceSLACount\":1863,\"ServiceSLAPercentage\":94.04,\"NoShowTickets\":206,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":10,\"FFTime\":\"15:54:06\",\"MaxFFTime\":\"10:14:37\",\"AvgFFTime\":\"00:12:50\",\"PercentageFFTime\":5.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:16:25\",\"MaxWaitingTime\":\"02:28:56\"},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":9779,\"PercentageIssuedTickets\":9.73,\"ServedTicketsPerCategory\":8920,\"PercentageServedTickets\":9.57,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":7372,\"WaitingSLAPercentage\":75.39,\"AvgServiceTime\":\"00:11:22\",\"ServiceSLACount\":8598,\"ServiceSLAPercentage\":96.39,\"NoShowTickets\":788,\"PercentageNoShowTickets\":0.78,\"UnqualifiedTickets\":71,\"FFTime\":\"10:22:57\",\"MaxFFTime\":\"08:37:15\",\"AvgFFTime\":\"00:11:22\",\"PercentageFFTime\":21.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:16:51\",\"MaxWaitingTime\":\"02:12:08\"},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":15632,\"PercentageIssuedTickets\":15.55,\"ServedTicketsPerCategory\":15153,\"PercentageServedTickets\":16.25,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":13065,\"WaitingSLAPercentage\":83.58,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":15003,\"ServiceSLAPercentage\":99.01,\"NoShowTickets\":444,\"PercentageNoShowTickets\":0.44,\"UnqualifiedTickets\":35,\"FFTime\":\"20:24:27\",\"MaxFFTime\":\"21:06:44\",\"AvgFFTime\":\"00:04:55\",\"PercentageFFTime\":15.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:32:35\",\"MaxWaitingTime\":\"02:02:36\"},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6624,\"PercentageIssuedTickets\":6.59,\"ServedTicketsPerCategory\":5723,\"PercentageServedTickets\":6.14,\"AvgWaitTime\":\"00:05:42\",\"WaitingSLACount\":4813,\"WaitingSLAPercentage\":72.66,\"AvgServiceTime\":\"00:09:04\",\"ServiceSLACount\":5593,\"ServiceSLAPercentage\":97.73,\"NoShowTickets\":873,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":28,\"FFTime\":\"01:15:46\",\"MaxFFTime\":\"16:55:14\",\"AvgFFTime\":\"00:09:04\",\"PercentageFFTime\":11.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:42:33\",\"MaxWaitingTime\":\"02:08:47\"},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":18,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:09:15\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1,\"FFTime\":\"00:19:54\",\"MaxFFTime\":\"00:19:26\",\"AvgFFTime\":\"00:01:48\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:37:25\",\"MaxWaitingTime\":\"00:38:24\"},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":18745,\"PercentageIssuedTickets\":18.65,\"ServedTicketsPerCategory\":15171,\"PercentageServedTickets\":16.27,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":12190,\"WaitingSLAPercentage\":65.03,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":15147,\"ServiceSLAPercentage\":99.84,\"NoShowTickets\":3541,\"PercentageNoShowTickets\":3.52,\"UnqualifiedTickets\":33,\"FFTime\":\"06:50:41\",\"MaxFFTime\":\"00:08:30\",\"AvgFFTime\":\"00:03:15\",\"PercentageFFTime\":10.47,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"16:02:51\",\"MaxWaitingTime\":\"01:47:01\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"93248 / 100505 (92.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:06 | SLA: 78.79%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:03 | SLA: 99.03%\"},{\"colName\":\"No Show\",\"colValue\":\"6871 (6.84%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.83,\"AverageWaitingTimePerCategory\":3.59,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":3.01,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.16,\"AverageWaitingTimePerCategory\":4.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.43,\"AverageWaitingTimePerCategory\":4.31,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":16.90,\"AverageWaitingTimePerCategory\":6.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.80,\"AverageWaitingTimePerCategory\":6.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.67,\"AverageWaitingTimePerCategory\":4.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.84,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":11.37,\"AverageWaitingTimePerCategory\":5.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":4.74,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.07,\"AverageWaitingTimePerCategory\":5.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":9.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":5.98,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 2:51:15 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:51:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:52:11 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:52:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:53:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:53:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:54:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:54:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:55:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:55:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:56:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:56:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:57:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:57:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:58:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:58:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 2:59:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 2:59:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:00:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:01:35 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:01:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:02:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:02:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:03:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:03:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:04:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:04:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:05:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:05:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:06:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:06:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:07:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:07:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:19:37 PM | Request Received getReportData=> fid: 48| ftype:  ffrom: 2025-01-01 fto: 2025-08-31 fOtherParameters: category:CAS-Cashier|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|ETY-EYE TEST|IDL-Intl Driving License|MOT-Mock Test|PAY-Payment|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA Services|SBO-Solo Simulator Booki|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 3:20:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":6.25,\"ServedTicketsPerCategory\":36,\"PercentageServedTickets\":6.20,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":83.78,\"AvgServiceTime\":\"00:02:16\",\"ServiceSLACount\":36,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":0,\"FFTime\":\"01:22:03\",\"MaxFFTime\":\"01:11:19\",\"AvgFFTime\":\"00:02:16\",\"PercentageFFTime\":2.15,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:03:32\",\"MaxWaitingTime\":\"00:16:51\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":555,\"PercentageIssuedTickets\":93.75,\"ServedTicketsPerCategory\":545,\"PercentageServedTickets\":93.80,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":428,\"WaitingSLAPercentage\":77.12,\"AvgServiceTime\":\"00:06:50\",\"ServiceSLACount\":527,\"ServiceSLAPercentage\":96.70,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.51,\"UnqualifiedTickets\":7,\"FFTime\":\"14:08:06\",\"MaxFFTime\":\"16:37:48\",\"AvgFFTime\":\"00:06:50\",\"PercentageFFTime\":97.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:39:22\",\"MaxWaitingTime\":\"01:05:35\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"581 / 592 (98.14%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:25 | SLA: 77.53%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:33 | SLA: 96.90%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (0.68%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.28,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":6.84,\"AverageWaitingTimePerCategory\":6.53,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 3:20:08 PM | Request Received getReportData=> fid: 48| ftype:  ffrom: 2025-01-01 fto: 2025-08-31 fOtherParameters: category:RAG-Arabic Registration|CAS-Corporate|DDR-Dessert Course|REG-English Registration|EYE-Eye Test|FRC-Friday Class|HEB-Heavy Bus|HET-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|LMV-LMV Auto|LPR-LP Renewal|MAL-Manual All|MOT-Mock Test|MOB-Motorbike|NIC-Night Class|PAY-Payment|RTA-RTA File Opening|SIC-Shift Class|SOB-Simulator Booking|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41
9/9/2025 3:20:30 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:02:29\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:15:15\",\"MaxFFTime\":\"00:15:15\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:14:59\",\"MaxWaitingTime\":\"00:05:33\"},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":3325,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":3314,\"PercentageServedTickets\":10.18,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2685,\"WaitingSLAPercentage\":80.75,\"AvgServiceTime\":\"00:08:56\",\"ServiceSLACount\":3270,\"ServiceSLAPercentage\":98.67,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":7,\"FFTime\":\"13:52:41\",\"MaxFFTime\":\"15:26:00\",\"AvgFFTime\":\"00:08:56\",\"PercentageFFTime\":15.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"14:10:26\",\"MaxWaitingTime\":\"01:56:23\"},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":4052,\"PercentageIssuedTickets\":12.18,\"ServedTicketsPerCategory\":3943,\"PercentageServedTickets\":12.11,\"AvgWaitTime\":\"00:07:26\",\"WaitingSLACount\":3018,\"WaitingSLAPercentage\":74.48,\"AvgServiceTime\":\"00:05:12\",\"ServiceSLACount\":3923,\"ServiceSLAPercentage\":99.49,\"NoShowTickets\":88,\"PercentageNoShowTickets\":0.26,\"UnqualifiedTickets\":21,\"FFTime\":\"06:08:45\",\"MaxFFTime\":\"21:42:13\",\"AvgFFTime\":\"00:05:12\",\"PercentageFFTime\":11.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:26:35\",\"MaxWaitingTime\":\"02:31:50\"},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":1989,\"PercentageIssuedTickets\":5.98,\"ServedTicketsPerCategory\":1927,\"PercentageServedTickets\":5.92,\"AvgWaitTime\":\"00:06:41\",\"WaitingSLACount\":1568,\"WaitingSLAPercentage\":78.83,\"AvgServiceTime\":\"00:05:01\",\"ServiceSLACount\":1917,\"ServiceSLAPercentage\":99.48,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":11,\"FFTime\":\"17:20:15\",\"MaxFFTime\":\"05:18:09\",\"AvgFFTime\":\"00:05:01\",\"PercentageFFTime\":5.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:40:04\",\"MaxWaitingTime\":\"01:23:27\"},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":314,\"PercentageIssuedTickets\":0.94,\"ServedTicketsPerCategory\":307,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:07:53\",\"WaitingSLACount\":220,\"WaitingSLAPercentage\":70.06,\"AvgServiceTime\":\"00:15:41\",\"ServiceSLACount\":289,\"ServiceSLAPercentage\":94.14,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":1,\"FFTime\":\"08:16:17\",\"MaxFFTime\":\"04:34:07\",\"AvgFFTime\":\"00:15:41\",\"PercentageFFTime\":2.59,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:09:27\",\"MaxWaitingTime\":\"01:06:58\"},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":4278,\"PercentageIssuedTickets\":12.86,\"ServedTicketsPerCategory\":4135,\"PercentageServedTickets\":12.70,\"AvgWaitTime\":\"00:06:40\",\"WaitingSLACount\":3384,\"WaitingSLAPercentage\":79.10,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":4107,\"ServiceSLAPercentage\":99.32,\"NoShowTickets\":92,\"PercentageNoShowTickets\":0.28,\"UnqualifiedTickets\":51,\"FFTime\":\"05:31:56\",\"MaxFFTime\":\"02:56:07\",\"AvgFFTime\":\"00:06:20\",\"PercentageFFTime\":14.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:48:39\",\"MaxWaitingTime\":\"06:12:43\"},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":415,\"PercentageIssuedTickets\":1.25,\"ServedTicketsPerCategory\":400,\"PercentageServedTickets\":1.23,\"AvgWaitTime\":\"00:06:58\",\"WaitingSLACount\":321,\"WaitingSLAPercentage\":77.35,\"AvgServiceTime\":\"00:05:46\",\"ServiceSLACount\":389,\"ServiceSLAPercentage\":97.25,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":5,\"FFTime\":\"14:30:32\",\"MaxFFTime\":\"01:58:18\",\"AvgFFTime\":\"00:05:46\",\"PercentageFFTime\":1.24,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:41:42\",\"MaxWaitingTime\":\"01:42:09\"},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":5645,\"PercentageIssuedTickets\":16.97,\"ServedTicketsPerCategory\":5549,\"PercentageServedTickets\":17.04,\"AvgWaitTime\":\"00:06:03\",\"WaitingSLACount\":4700,\"WaitingSLAPercentage\":83.26,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":5535,\"ServiceSLAPercentage\":99.75,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.22,\"UnqualifiedTickets\":23,\"FFTime\":\"07:53:53\",\"MaxFFTime\":\"13:01:43\",\"AvgFFTime\":\"00:04:29\",\"PercentageFFTime\":13.42,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"15:23:56\",\"MaxWaitingTime\":\"08:23:19\"},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":80,\"PercentageIssuedTickets\":0.24,\"ServedTicketsPerCategory\":77,\"PercentageServedTickets\":0.24,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":63,\"WaitingSLAPercentage\":78.75,\"AvgServiceTime\":\"00:04:28\",\"ServiceSLACount\":77,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":0,\"FFTime\":\"05:45:02\",\"MaxFFTime\":\"04:30:23\",\"AvgFFTime\":\"00:04:28\",\"PercentageFFTime\":0.19,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:20:54\",\"MaxWaitingTime\":\"01:15:24\"},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":36,\"PercentageServedTickets\":0.11,\"AvgWaitTime\":\"00:04:57\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":83.78,\"AvgServiceTime\":\"00:02:16\",\"ServiceSLACount\":36,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:22:03\",\"MaxFFTime\":\"01:11:19\",\"AvgFFTime\":\"00:02:16\",\"PercentageFFTime\":0.04,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:03:32\",\"MaxWaitingTime\":\"00:16:51\"},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":8870,\"PercentageIssuedTickets\":26.67,\"ServedTicketsPerCategory\":8728,\"PercentageServedTickets\":26.80,\"AvgWaitTime\":\"00:04:38\",\"WaitingSLACount\":8054,\"WaitingSLAPercentage\":90.80,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":8712,\"ServiceSLAPercentage\":99.82,\"NoShowTickets\":98,\"PercentageNoShowTickets\":0.29,\"UnqualifiedTickets\":44,\"FFTime\":\"14:02:32\",\"MaxFFTime\":\"05:27:42\",\"AvgFFTime\":\"00:02:44\",\"PercentageFFTime\":12.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:04:16\",\"MaxWaitingTime\":\"05:56:59\"},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":555,\"PercentageIssuedTickets\":1.67,\"ServedTicketsPerCategory\":545,\"PercentageServedTickets\":1.67,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":428,\"WaitingSLAPercentage\":77.12,\"AvgServiceTime\":\"00:06:50\",\"ServiceSLACount\":527,\"ServiceSLAPercentage\":96.70,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":7,\"FFTime\":\"14:08:06\",\"MaxFFTime\":\"16:37:48\",\"AvgFFTime\":\"00:06:50\",\"PercentageFFTime\":2.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:39:22\",\"MaxWaitingTime\":\"01:05:35\"},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":134,\"PercentageIssuedTickets\":0.40,\"ServedTicketsPerCategory\":129,\"PercentageServedTickets\":0.40,\"AvgWaitTime\":\"00:05:39\",\"WaitingSLACount\":106,\"WaitingSLAPercentage\":79.10,\"AvgServiceTime\":\"00:16:57\",\"ServiceSLACount\":118,\"ServiceSLAPercentage\":91.47,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"12:28:15\",\"MaxFFTime\":\"08:02:41\",\"AvgFFTime\":\"00:16:57\",\"PercentageFFTime\":1.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:37:41\",\"MaxWaitingTime\":\"00:54:32\"},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":855,\"PercentageIssuedTickets\":2.57,\"ServedTicketsPerCategory\":832,\"PercentageServedTickets\":2.55,\"AvgWaitTime\":\"00:05:57\",\"WaitingSLACount\":670,\"WaitingSLAPercentage\":78.36,\"AvgServiceTime\":\"00:15:05\",\"ServiceSLACount\":768,\"ServiceSLAPercentage\":92.31,\"NoShowTickets\":16,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":7,\"FFTime\":\"17:21:06\",\"MaxFFTime\":\"15:12:52\",\"AvgFFTime\":\"00:15:05\",\"PercentageFFTime\":6.76,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:18:44\",\"MaxWaitingTime\":\"03:26:23\"},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":2341,\"PercentageIssuedTickets\":7.04,\"ServedTicketsPerCategory\":2294,\"PercentageServedTickets\":7.04,\"AvgWaitTime\":\"00:06:43\",\"WaitingSLACount\":1829,\"WaitingSLAPercentage\":78.13,\"AvgServiceTime\":\"00:09:33\",\"ServiceSLACount\":2187,\"ServiceSLAPercentage\":95.34,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":12,\"FFTime\":\"05:21:24\",\"MaxFFTime\":\"16:45:13\",\"AvgFFTime\":\"00:09:33\",\"PercentageFFTime\":11.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:46:47\",\"MaxWaitingTime\":\"02:35:14\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":331,\"PercentageIssuedTickets\":1.00,\"ServedTicketsPerCategory\":324,\"PercentageServedTickets\":0.99,\"AvgWaitTime\":\"00:06:32\",\"WaitingSLACount\":252,\"WaitingSLAPercentage\":76.13,\"AvgServiceTime\":\"00:09:03\",\"ServiceSLACount\":314,\"ServiceSLAPercentage\":96.91,\"NoShowTickets\":7,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":0,\"FFTime\":\"00:53:24\",\"MaxFFTime\":\"01:21:09\",\"AvgFFTime\":\"00:09:03\",\"PercentageFFTime\":1.58,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:04:03\",\"MaxWaitingTime\":\"01:07:29\"},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":0.08,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:06:11\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":52.00,\"AvgServiceTime\":\"00:04:13\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":10,\"FFTime\":\"01:03:29\",\"MaxFFTime\":\"01:02:27\",\"AvgFFTime\":\"00:04:13\",\"PercentageFFTime\":0.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:57\",\"MaxWaitingTime\":\"00:15:58\"},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:52\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:32\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:07:38\",\"MaxFFTime\":\"00:07:38\",\"AvgFFTime\":\"00:02:32\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:08:38\",\"MaxWaitingTime\":\"00:07:03\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"32564 / 33259 (97.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:59 | SLA: 82.24%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:42 | SLA: 98.86%\"},{\"colName\":\"No Show\",\"colValue\":\"492 (1.48%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":2.54,\"AverageWaitingTimePerCategory\":2.50,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":8.94,\"AverageWaitingTimePerCategory\":5.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":5.21,\"AverageWaitingTimePerCategory\":7.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.02,\"AverageWaitingTimePerCategory\":6.69,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":15.69,\"AverageWaitingTimePerCategory\":7.89,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":6.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":5.78,\"AverageWaitingTimePerCategory\":6.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":4.50,\"AverageWaitingTimePerCategory\":6.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":4.48,\"AverageWaitingTimePerCategory\":7.76,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.28,\"AverageWaitingTimePerCategory\":4.96,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":2.74,\"AverageWaitingTimePerCategory\":4.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":6.84,\"AverageWaitingTimePerCategory\":6.53,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":16.96,\"AverageWaitingTimePerCategory\":5.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":15.10,\"AverageWaitingTimePerCategory\":5.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":9.56,\"AverageWaitingTimePerCategory\":6.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":9.05,\"AverageWaitingTimePerCategory\":6.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":4.23,\"AverageWaitingTimePerCategory\":6.20,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":2.54,\"AverageWaitingTimePerCategory\":2.88,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41
9/9/2025 3:58:43 PM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 3:58:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 3:58:43 PM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/9/2025 3:58:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/9/2025 3:58:43 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:58:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:58:44 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/9/2025 3:58:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/9/2025 3:58:45 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:58:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 3:59:43 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 3:59:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:00:44 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:00:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:01:44 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:01:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:02:44 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:02:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:03:44 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:03:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:05:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:05:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:06:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:06:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:07:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:07:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:08:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:08:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:09:35 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:09:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:10:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:10:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:11:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:11:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:12:35 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:13:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:13:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:14:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:14:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:15:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:15:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:16:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:16:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:17:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:17:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:18:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:18:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:19:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:19:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:20:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:20:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:21:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:21:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:22:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:22:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:23:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:23:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:24:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:24:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:25:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:25:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:26:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:26:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:27:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:27:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:28:35 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:28:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:29:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:29:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:30:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:30:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:31:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:31:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:32:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:32:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:33:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:33:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:34:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:34:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:35:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:35:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:36:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:36:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:37:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:37:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:38:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:38:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:39:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:40:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:40:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:41:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:41:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:42:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:42:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:43:36 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:43:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:44:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:44:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:45:35 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:45:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:46:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:46:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:47:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:47:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:48:34 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:48:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 4:49:17 PM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/9/2025 4:49:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/9/2025 5:00:18 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.31.74.90
9/9/2025 5:00:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.31.74.90
9/9/2025 5:00:19 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.31.74.90
9/9/2025 5:00:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.31.74.90
9/9/2025 5:00:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:00:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.31.74.90
9/9/2025 5:00:32 PM | Request Received onLoginClick=> userName: r | Client IP: 5.31.74.90
9/9/2025 5:00:32 PM | Response Sent => {"Result":"0","UserID":"118","UserRoleID":"2","UserLevelID":"1-R","UserName":"r","Password":"SkV4QrIx0IgISQ/OPFqBng==","tokenKey":"75PJKCE1TP"} | Client IP: 5.31.74.90
9/9/2025 5:00:32 PM | Request Received getUserModuleRights=> branchId:0userId: 118 | Client IP: 5.31.74.90
9/9/2025 5:00:34 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.31.74.90
9/9/2025 5:00:34 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:00:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:00:36 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:00:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:00:46 PM | Request Received getDashboardData=> fid: 107| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:00:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:00:54 PM | Request Received getReportData=> fid: 107| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|AST-Assessment Test|ASY-Assessment Yard|CLR-Attestation Clear|AUD-Audit|AVP-Available Properties|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|BUP-Buy Property|TEL-Buying|CAS-Calculating Fees for|CHH-CASH|NCA-Cash|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|CMP-Collect my Property |CSA-Collect Sales Agreem|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DN1-Dental|DGA-Deposit Assistance|MED-Deposit in Account|DR1-Dermatology|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection  Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|EAR-Elderly Archiving|EAU-Elderly Audit|EIN-Elderly Invoice|EPY-Elderly Payments|ELD-Elderly People|NEE-Electronic Archive|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|EMT-End my Tenancy|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|ESC-eNOC Service Charges|ENV-Environment Control|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-Eye Test|EYE-Eye Test|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup Transaction|FOD-Food Control|NFF-Food Stuff Permit|FRC-Friday Class|RE0-G Floor Reception|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|TGQ-General Query|GR5-General Repair|GDD-Graduation Documents|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|RDE-Incorrect Receipt|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|ITB-Inquiry thro Broker|NIN- Insurance|ICC-Insurance Cash Count|INR-Insurance Refund|INP-Insured Client|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LOC-Legal or Collection |LET-Letters n Transcript|RLL-Liability Letter|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|CRO-M BIWS|PUT-M Card Reenwal|ERO-M Card Replacement|EUT-M Customer Service|PRO-M First time ID|MAS-Maintenance Services|MAP-Make A Payment|SCP-Make a Payment SC|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Fitness|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MOD-Modify Tendency |MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MRA-MOT Regular|MOB-Motorbike|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-New General Inq|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|CAN-Normal Cash Counter |NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OPH-Open House|OTI-Other Inquiry|OTH-Other Service |OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|OCS-Owner Help CS|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PFP-Payment for Property|PYN-Payment Normal|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|NNN-Permissions|PER-Personalization|NAZ-Pest Control Certifi|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|CRR-PM Card Renewal|CSE-PM Customer Service|CUT-PM First Time ID|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|QUK-Quick Order|RDE-Radioactive|RAD-Radiology|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|RNR-Receipt Not Received|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|RE1-Reception Floor 1 |RE0-Reception G Floor|RCO-RECONCILIATION|EBK-REFRESHMENT|RLL-REG AND LICENSING|RAB-Register as a broker|REG-REGISTRATION|RAG-Registration Arabic|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RQE-Regular queue|RMT-Renew my Tenancy|RWP-Rent  WASL Property|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|REN-Rental Disputes|RSD-Rental Resolution Dp|PRE-Renting|ESR-Request|IMM-Request for Receipt|RMR-Request Maintenance |NOC-Request NOC|R47-Reservation|RSV-Reservation|RES-Residency Service |RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|W47-Sales|SAC-Sales Agreement Coll|SLK-Salik|SDB-Security Deposit Bac|SPP-Self Paid Client|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|SCC-Ser Charges Clearanc|SC7-Services or Compaint|NYY-Sewage Network|NZZ-Sewage Withdrawl  |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|SPB-special bank|RES-Special Needs|SNC-Special Needs Cash|SNI-Special Needs Insura|SPC-Special Order|SPO-special others|STL-special truck licens|STF-special trucks fines|SCI-Statement of account|SAL-Storage and Loading|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|SUP-Support Services|MHH-TAHSEEL|TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|TCS-Talk to Customer Sup|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|THT-TEST|NTT-TEST BLDG 3|RRA-Theory Test|THT-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing |NUU-Top Up E Gate|FTB-TRAINING BOOKING|LMV-Training LMV|MOT-Training MOT|RTC-Transfer Rental Cont|Q14-Triage|TR3-Triage 3 Appointment|TW3-Triage 3 Walk In|TR4-Triage 4 Appointment|TW4-Triage 4 Walk In|TRI-Triage Ground|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q42-U16853|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|QU8-U16945|Q45-U16953|QU8-U16953|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|QU6-U17436|Q12-U18570|Q21-U18570|QU9-U18573|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q49-U18799|QU7-U18799|Q43-U18854|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q47-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|QU5-U19808|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|QU5-U19818|Q20-U19887|Q19-U19888|QU7-U19888|Q46-U19954|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q44-U19987|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q48-U20196|Q32-U20197|QU5-U20197|Q33-U20198|Q13-U20260|Q46-U20260|Q35-U20322|Q25-U20323|QU6-U20326|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q47-U20330|Q30-U20367|Q34-U20368|Q16-U20377|QU9-U20377|Q06-U20378|Q11-U20378|QU7-U20378|Q13-U20381|Q15-U20381|Q10-U20386|QU8-U20386|Q31-U20387|QU4-U20387|Q10-U20390|Q22-U20391|Q42-U20393|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q45-U20637|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q44-U20735|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q43-U20820|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|QU3-Walk In|WKN-Walk In|WAS-Waste Managment|WTT-WIRE TRANSFER|XRY-X Ray|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.31.74.90
9/9/2025 5:00:54 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Personalization\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Quick Order\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Personalization\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Quick Order\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.31.74.90
9/9/2025 5:01:18 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:01:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:01:24 PM | Request Received getDashboardData=> fid: 107| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:01:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:01:34 PM | Request Received getDashboardData=> fid: 107| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:01:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:02:35 PM | Request Received getDashboardData=> fid: 107| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:02:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:02:42 PM | Request Received getDashboardData=> fid: 107| ftype:  ffrom: 2025-09-08 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:03:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:04:21 PM | Request Received getDashboardData=> fid: 107| ftype:  ffrom: 2025-09-08 fto: 2025-09-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:05:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:06:23 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:06:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:06:23 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:06:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.31.74.90
9/9/2025 5:06:23 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:06:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:06:29 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:06:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:06:35 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:06:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:07:23 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:07:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:08:22 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:08:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:09:23 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:09:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:10:25 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:10:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:11:25 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:11:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:12:28 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:12:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:12:54 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:12:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:12:55 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:12:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:12:58 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:12:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:12:58 PM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:12:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":165,"UserId":118,"DashboardName":"TestDBDHAM","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745321405083)\/","DashboardCreatedTime":"\/Date(1745321405083)\/"},{"DashboardID":166,"UserId":118,"DashboardName":"RAK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746430519430)\/","DashboardCreatedTime":"\/Date(1746430519430)\/"},{"DashboardID":170,"UserId":118,"DashboardName":"CBITest","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752580084770)\/","DashboardCreatedTime":"\/Date(1752580084770)\/"},{"DashboardID":171,"UserId":118,"DashboardName":"BankPalestine","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1755677687020)\/","DashboardCreatedTime":"\/Date(1755677687020)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"},{"DashboardID":159,"UserId":118,"DashboardName":"WaslDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1732861928397)\/","DashboardCreatedTime":"\/Date(1732861928397)\/"},{"DashboardID":167,"UserId":118,"DashboardName":"RAK1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1746433504640)\/","DashboardCreatedTime":"\/Date(1746433504640)\/"},{"DashboardID":168,"UserId":118,"DashboardName":"TestADEK","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140282037)\/","DashboardCreatedTime":"\/Date(1752140282037)\/"},{"DashboardID":169,"UserId":118,"DashboardName":"adektestnew","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1752140425540)\/","DashboardCreatedTime":"\/Date(1752140425540)\/"}] | Client IP: 5.31.74.90
9/9/2025 5:12:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.31.74.90
9/9/2025 5:12:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.31.74.90
9/9/2025 5:13:02 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:13:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90
9/9/2025 5:13:15 PM | Request Received getDashboardData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-09 fto: 2025-09-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.31.74.90
9/9/2025 5:13:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.31.74.90