9/14/2025 9:22:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 86.99.72.200
9/14/2025 9:22:23 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 86.99.72.200
9/14/2025 9:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 86.99.72.200
9/14/2025 9:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 86.99.72.200
9/14/2025 9:22:23 AM | Request Received getDashboardList=> userId: 39, languageCode:En | Client IP: 86.99.72.200
9/14/2025 9:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":80,"UserId":39,"DashboardName":"gio","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643013275303)\/","DashboardCreatedTime":"\/Date(1643013275303)\/"},{"DashboardID":119,"UserId":39,"DashboardName":"gio1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1664453044830)\/","DashboardCreatedTime":"\/Date(1664453044830)\/"}] | Client IP: 86.99.72.200
9/14/2025 9:22:29 AM | Request Received getReportData=> fid: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ftype:  ffrom: 2025-09-14 fto: 2025-09-14 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 86.99.72.200
9/14/2025 9:22:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.99.72.200
9/14/2025 9:22:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 65.79.192.6
9/14/2025 9:22:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 65.79.192.6
9/14/2025 9:22:34 AM | Request Received getSamsungAppointmentReportData=> fId: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ffrom: 2025-09-14 fto: 2025-09-14 userId: 39 language: En | Client IP: 86.99.72.200
9/14/2025 9:23:04 AM | Request Received getSamsungAppointmentReportData=> fId: 36|103|121|129|38|102|108|118|130|131|136|141|117|123|126|28|29|30|31|32|44|46|128|34|35|37|47|48|49|50|148|69|61|150|96|107|119|54|62|68|84|116|127|144|147|73|74|115|92|138|146|82|52|95|97|100|104|142|143|81|114|109| ffrom: 2025-09-14 fto: 2025-09-14 userId: 39 language: En | Client IP: 86.99.72.200
9/14/2025 3:16:02 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 34.122.147.229
9/14/2025 3:16:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 34.122.147.229