12/6/2022 8:23:52 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
12/6/2022 8:23:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
12/6/2022 8:23:58 AM | Request Received onLoginClick=> userName: mittwoch | Client IP: 209.150.151.74
12/6/2022 8:23:58 AM | Response Sent => {"Result":"0","UserID":"94","UserRoleID":"2","UserLevelID":"45-R","UserName":"mittwoch","Password":"2fu4UtUiRzLg8GImwMYeUg==","tokenKey":"O0FSSWGHBP"} | Client IP: 209.150.151.74
12/6/2022 8:23:59 AM | Request Received getUserModuleRights=> branchId:0userId: 94 | Client IP: 209.150.151.74
12/6/2022 8:24:00 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
12/6/2022 8:24:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
12/6/2022 8:24:01 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 209.150.151.74
12/6/2022 8:24:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
12/6/2022 8:24:01 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 209.150.151.74
12/6/2022 8:24:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
12/6/2022 8:24:08 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-06 fto: 2022-12-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
12/6/2022 8:24:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
12/6/2022 8:24:11 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-05 fto: 2022-12-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
12/6/2022 8:24:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
12/6/2022 8:24:25 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-04 fto: 2022-12-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
12/6/2022 8:24:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
12/6/2022 8:24:43 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-03 fto: 2022-12-03 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
12/6/2022 8:24:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
12/6/2022 8:25:09 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-05 fto: 2022-12-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
12/6/2022 8:25:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
12/6/2022 8:25:35 AM | Request Received getReportData=> fid: 81| ftype:  ffrom: 2022-12-05 fto: 2022-12-05 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 45-R | Client IP: 209.150.151.74
12/6/2022 8:25:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Immigration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Money and Taxes\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"03:09:54\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:08\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Medical Insurance\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Radioactive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Regular queue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 2 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 03:09:54 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:08 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Immigration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Money and Taxes\",\"AverageServiceTimePerCategory\":0.14,\"AverageWaitingTimePerCategory\":189.91},{\"CategoryName\":\"Medical Insurance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Radioactive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Regular queue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 209.150.151.74
12/6/2022 8:25:55 AM | Request Received getReportData=> fid: 81 ftype:  ffrom: 2022-12-06 fto: 2022-12-06 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketNumber:A002$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 45-R | Client IP: 209.150.151.74
12/6/2022 8:25:56 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 209.150.151.74
12/6/2022 8:26:03 AM | Request Received getReportData=> fid: 81 ftype:  ffrom: 2022-12-05 fto: 2022-12-05 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketNumber:A002$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 45-R | Client IP: 209.150.151.74
12/6/2022 8:26:09 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"}]","reportBody":"[{\"TicketNumber\":\"A002\",\"ClientName\":\"N/A\",\"Category\":\"Money and Taxes\",\"Teller\":\"User1\",\"WaitingTime\":\"00:03:45\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Mittwoch Wavetec\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-12-2022\",\"Time\":\"20:43:28\",\"CounterId\":\"0\",\"EventId\":\"289\"},{\"TicketNumber\":\"A002\",\"ClientName\":\"N/A\",\"Category\":\"Money and Taxes\",\"Teller\":\"User1\",\"WaitingTime\":\"00:03:45\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Mittwoch Wavetec\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-12-2022\",\"Time\":\"20:47:13\",\"CounterId\":\"1\",\"EventId\":\"298\"},{\"TicketNumber\":\"A002\",\"ClientName\":\"N/A\",\"Category\":\"Money and Taxes\",\"Teller\":\"User1\",\"WaitingTime\":\"00:03:45\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Mittwoch Wavetec\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"Action\":\"Ticket has been served\",\"Date\":\"05-12-2022\",\"Time\":\"20:47:20\",\"CounterId\":\"1\",\"EventId\":\"300\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 209.150.151.74
12/6/2022 9:45:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
12/6/2022 9:45:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
12/6/2022 1:35:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
12/6/2022 1:35:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74