12/8/2022 7:41:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 146.185.60.229
12/8/2022 7:41:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 146.185.60.229
12/8/2022 7:41:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 146.185.60.229
12/8/2022 7:41:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 146.185.60.229
12/8/2022 8:00:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:00:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 146.185.60.229
12/8/2022 8:00:29 AM | Request Received onLoginClick=> userName: mittwoch | Client IP: 146.185.60.229
12/8/2022 8:00:29 AM | Response Sent => {"Result":"0","UserID":"94","UserRoleID":"2","UserLevelID":"45-R","UserName":"mittwoch","Password":"2fu4UtUiRzLg8GImwMYeUg==","tokenKey":"BP1BRF52YS"} | Client IP: 146.185.60.229
12/8/2022 8:00:29 AM | Request Received getUserModuleRights=> branchId:0userId: 94 | Client IP: 146.185.60.229
12/8/2022 8:00:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:00:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 146.185.60.229
12/8/2022 8:00:33 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:00:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 146.185.60.229
12/8/2022 8:00:34 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 146.185.60.229
12/8/2022 8:00:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:00:35 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:00:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 146.185.60.229
12/8/2022 8:01:28 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-01 fto: 2022-12-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 146.185.60.229
12/8/2022 8:01:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:02:11 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-01 fto: 2022-12-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 146.185.60.229
12/8/2022 8:02:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:02:15 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:02:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 146.185.60.229
12/8/2022 8:02:45 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:02:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 146.185.60.229
12/8/2022 8:02:46 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-01 fto: 2022-12-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 146.185.60.229
12/8/2022 8:02:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:03:14 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-01 fto: 2022-12-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 146.185.60.229
12/8/2022 8:03:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:04:11 AM | Request Received createDashboard=> userId: 94 dashboardName: netta_view dashboardContent: Received | Client IP: 146.185.60.229
12/8/2022 8:04:11 AM | Response Sent => {"DashboardId":"124","responseCode":"-4","responseStatus":"success","responseText":"Data Inserted Successfully"} | Client IP: 146.185.60.229
12/8/2022 8:04:23 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:04:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 146.185.60.229
12/8/2022 8:04:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 146.185.60.229
12/8/2022 8:04:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:04:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:04:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 146.185.60.229
12/8/2022 8:04:24 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:04:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 146.185.60.229
12/8/2022 8:04:26 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 146.185.60.229
12/8/2022 8:04:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:04:27 AM | Request Received getDashboardDetail=> dashboardId: 124 | Client IP: 146.185.60.229
12/8/2022 8:04:27 AM | Response Sent => Data returned of dashboardId:124 | Client IP: 146.185.60.229
12/8/2022 8:04:28 AM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 146.185.60.229
12/8/2022 8:04:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 146.185.60.229
12/8/2022 8:04:29 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: branch-evolution-component|hardware-monitoring-heat-map-component| | Client IP: 146.185.60.229
12/8/2022 8:04:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:04:40 AM | Request Received getReportData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 45-R | Client IP: 146.185.60.229
12/8/2022 8:04:40 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Immigration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Money and Taxes\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Medical Insurance\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Radioactive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Regular queue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Immigration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Money and Taxes\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Medical Insurance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Radioactive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Regular queue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 146.185.60.229
12/8/2022 8:04:59 AM | Request Received getUserModuleRights=> branchId:81userId: 94 | Client IP: 146.185.60.229
12/8/2022 8:05:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:05:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:06:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:06:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:07:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:07:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:08:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:08:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:09:24 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:09:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:10:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:10:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:11:23 AM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-08 fto: 2022-12-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 146.185.60.229
12/8/2022 8:11:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 146.185.60.229
12/8/2022 8:11:53 AM | Request Received getUserModuleRights=> branchId:81userId: 94 | Client IP: 146.185.60.229
12/8/2022 8:12:46 AM | Request Received getUserModuleRights=> branchId:81userId: 94 | Client IP: 146.185.60.229
12/8/2022 1:28:03 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 146.185.60.229
12/8/2022 1:28:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 146.185.60.229
12/8/2022 1:28:16 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 146.185.60.229
12/8/2022 1:28:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 146.185.60.229
12/8/2022 3:32:36 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 62.149.117.58
12/8/2022 3:32:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 62.149.117.58
12/8/2022 3:32:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 62.149.117.58
12/8/2022 3:32:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 62.149.117.58
12/8/2022 3:32:41 PM | Request Received getDashboardList=> userId: 136, languageCode:Ar | Client IP: 62.149.117.58
12/8/2022 3:32:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.149.117.58
12/8/2022 3:32:41 PM | Request Received getDashboardList=> userId: 136, languageCode:Ar | Client IP: 62.149.117.58
12/8/2022 3:32:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.149.117.58