3/8/2023 7:42:54 AM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 125.209.125.146 3/8/2023 7:42:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 3/8/2023 7:42:55 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:42:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:42:58 AM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 125.209.125.146 3/8/2023 7:42:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 3/8/2023 7:42:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 3/8/2023 7:42:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 3/8/2023 7:43:02 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:43:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:43:54 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:43:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:44:54 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:44:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:45:55 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:45:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:47:04 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:47:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:48:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:48:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:49:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:49:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:50:04 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:50:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:51:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:51:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:52:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:52:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:53:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:53:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:54:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:54:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:55:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:55:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:56:04 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:56:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:57:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:57:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:58:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:58:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 7:59:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 7:59:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:00:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:00:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:01:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:01:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:02:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:02:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:03:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:03:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:04:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:04:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:05:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:05:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:06:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:06:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:07:03 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:07:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:08:00 AM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 8:08:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 8:08:09 AM | Request Received getReportData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 fOtherParameters: category:RQE-1Bill Credentials|SEM-1st Semester Student|SA1-Aftersale Service|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|BPA-Bill Payment|BIR-Biryani Meal|BCO-BLOOD COLLECTION|BOC-BOOK CONCRETE|BBF-BS BAY FIXED|BBD-BS BUY DEVICES|BBI-BS BUY IPHONE|BBM-BS BUY MOBILE|BBO-BS BUY SWITCH|BSS-BS SRVCE ACC REG|BSX-BS SRVCE CANCLATION|BSF-BS SRVCE COMPLAIN F|BSM-BS SRVCE COMPLAIN M|BSU-BS SRVCE CONTRACT|BSR-BS SRVCE ID RENEW|BSN-BS SRVCE PAYMENT|BSC-BS SRVCE PLAN CHNGE|BSD-BS SRVCE SIM REPLAC|BPS-BUILDING PERMIT SERV|PBP-Bulk Payment|CAS-Calculating Fees for|CSC-Cancelation|CHH-CASH|CSD-Cash Deposits|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque Pickup|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|COM-COMPLAINT|ESA-Complaint|CS1-Complaints|REG-Complaints |CAA-Construction Project|CSE-Control Services|SCC-Cooling Complaint|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RDE-Customer Receipt|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|REG-Customer Service|CSS-CUSTOMER SERVICES|DAL-Daal Kabab Meal|DRK-Daal Rice Kabab Meal|DEL-DELIVER INVOICE|DDR-Desert Driving|DDR-Dessert Course|DPC-Determination Senior|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|PDR-Disconnection Rec|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|NEE-Electronic Archive|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NDD-EXEC APP SUBMISSION|NEE-EXEC FILE QUERY|NFF-EXEC QUERY MAX 3FILE|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|ETY-EYE TEST|EYE-Eye Test|PFT-Fast Track|FEC-Fees Calculation|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|PFB-Final Bill|FID-FINANCE DEPARTMENT|EXR-Financial Payment|FOC-Follow Cases|NFF-Food Stuff Permit|FRC-Friday 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ffrom: 2023-03-08 fto: 2023-03-08 userId: 78 language: En | Client IP: 125.209.125.146 3/8/2023 8:43:33 AM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-03-08 fto: 2023-03-08 userId: 78 language: En | Client IP: 125.209.125.146 3/8/2023 8:44:04 AM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-03-08 fto: 2023-03-08 userId: 78 language: En | Client IP: 125.209.125.146 3/8/2023 8:44:23 AM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-03-08 fto: 2023-03-23 userId: 78 language: En | Client IP: 125.209.125.146 3/8/2023 11:46:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.145 3/8/2023 11:46:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.145 3/8/2023 12:57:56 PM | Request Received onLoginClick=> userName: hasher | Client IP: 125.209.125.146 3/8/2023 12:57:56 PM | Response Sent => {"Result":"0","UserID":"78","UserRoleID":"2","UserLevelID":"1-R","UserName":"hasher","Password":"2fgdkYUjZpM=","tokenKey":"WH5NUR8R2M"} | Client IP: 125.209.125.146 3/8/2023 12:57:56 PM | Request Received getUserModuleRights=> branchId:0userId: 78 | Client IP: 125.209.125.146 3/8/2023 12:57:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 3/8/2023 12:57:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 3/8/2023 12:57:59 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 125.209.125.146 3/8/2023 12:57:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 3/8/2023 12:58:03 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 12:58:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 12:58:05 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 125.209.125.146 3/8/2023 12:58:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 3/8/2023 12:58:06 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 12:58:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 12:59:00 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 12:59:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:00:00 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:00:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:01:00 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:01:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:02:00 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:02:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:03:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:03:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:04:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:04:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:05:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:05:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:06:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:06:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:07:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:07:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:08:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:08:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:09:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:09:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:10:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:10:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:11:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:11:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:12:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:12:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:13:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:13:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:14:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:14:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:15:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:15:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:16:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:16:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:17:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:17:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:18:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:18:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:19:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:19:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:20:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:20:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:21:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:21:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:22:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:22:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:23:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:23:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:24:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:24:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:25:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:25:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:26:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:26:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:27:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:27:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:28:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:28:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:29:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:29:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:30:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:30:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:31:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:31:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:32:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:32:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:33:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:33:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:34:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:34:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:35:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:35:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:36:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:36:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:37:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:37:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:38:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:38:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:39:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:39:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:40:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:40:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:41:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:41:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:42:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:42:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:43:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:43:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:44:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 3/8/2023 1:44:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 3/8/2023 1:45:28 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 3/8/2023 1:45:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 3/8/2023 1:46:03 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 3/8/2023 1:46:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 3/8/2023 1:47:07 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 3/8/2023 1:47:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 3/8/2023 1:48:13 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|54|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype: ffrom: 2023-03-08 fto: 2023-03-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 3/8/2023 1:48:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 3/8/2023 4:08:00 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 3/8/2023 4:08:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 3/8/2023 5:10:50 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 3/8/2023 5:10:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205