11/23/2023 9:43:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:43:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 46.235.95.82 11/23/2023 9:43:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:43:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 46.235.95.82 11/23/2023 9:43:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.103.27 11/23/2023 9:43:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.103.27 11/23/2023 9:43:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.103.27 11/23/2023 9:43:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.103.27 11/23/2023 9:43:43 AM | Request Received onLoginClick=> userName: JTR1 | Client IP: 46.235.95.82 11/23/2023 9:43:43 AM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"RZQ5W2N7YZ"} | Client IP: 46.235.95.82 11/23/2023 9:43:43 AM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 46.235.95.82 11/23/2023 9:43:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:43:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 46.235.95.82 11/23/2023 9:43:45 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:43:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:43:45 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:43:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:43:46 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:43:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:43:47 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:43:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:44:11 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:44:12 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Turnos emitidos %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"Turnos Ausentes #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"Turnos Ausentes %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Turnos no calificados\"}]","reportBody":"[{\"CategoryName\":\"Cita\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:18:58\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:20:45\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:05:35\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Tiempo de espera\",\"colValue\":\"Prom.: 00:17:45 | SLA: 14.29%\"},{\"colName\":\"Tiempo de servicio\",\"colValue\":\"Prom.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"Ausente\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cita\",\"AverageServiceTimePerCategory\":18.97,\"AverageWaitingTimePerCategory\":11.23},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.60,\"AverageWaitingTimePerCategory\":20.76}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:44:15 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:44:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:44:16 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:44:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:44:42 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:44:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Turnos emitidos %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"Turnos Ausentes #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"Turnos Ausentes %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Turnos no calificados\"}]","reportBody":"[{\"CategoryName\":\"Cita\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:18:58\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:20:45\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:05:35\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Tiempo de espera\",\"colValue\":\"Prom.: 00:17:45 | SLA: 14.29%\"},{\"colName\":\"Tiempo de servicio\",\"colValue\":\"Prom.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"Ausente\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cita\",\"AverageServiceTimePerCategory\":18.97,\"AverageWaitingTimePerCategory\":11.23},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.60,\"AverageWaitingTimePerCategory\":20.76}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:44:43 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:44:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:44:43 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:44:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:44:45 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:44:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:44:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:44:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 46.235.95.82 11/23/2023 9:44:57 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:44:57 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:44:58 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:44:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:44:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:44:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:45:12 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:45:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Turnos emitidos %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"Turnos Ausentes #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"Turnos Ausentes %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Turnos no calificados\"}]","reportBody":"[{\"CategoryName\":\"Cita\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:18:58\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:20:45\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:05:35\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Tiempo de espera\",\"colValue\":\"Prom.: 00:17:45 | SLA: 14.29%\"},{\"colName\":\"Tiempo de servicio\",\"colValue\":\"Prom.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"Ausente\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cita\",\"AverageServiceTimePerCategory\":18.97,\"AverageWaitingTimePerCategory\":11.23},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.60,\"AverageWaitingTimePerCategory\":20.76}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:45:45 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:45:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:45:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:45:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 46.235.95.82 11/23/2023 9:45:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 46.235.95.82 11/23/2023 9:45:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 46.235.95.82 11/23/2023 9:46:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:46:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 46.235.95.82 11/23/2023 9:46:30 AM | Request Received onLoginClick=> userName: JTR1 | Client IP: 46.235.95.82 11/23/2023 9:46:30 AM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"MJ9C00P3YA"} | Client IP: 46.235.95.82 11/23/2023 9:46:30 AM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 46.235.95.82 11/23/2023 9:46:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:46:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 46.235.95.82 11/23/2023 9:46:31 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:46:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:46:31 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:46:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:46:32 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:46:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:46:46 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:46:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:47:32 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:47:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:47:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:47:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:48:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.235.142.99 11/23/2023 9:48:32 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:48:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.235.142.99 11/23/2023 9:48:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:48:34 AM | Request Received onLoginClick=> userName: JTR1 | Client IP: 51.235.142.99 11/23/2023 9:48:34 AM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"4F29VNA1M7"} | Client IP: 51.235.142.99 11/23/2023 9:48:41 AM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 51.235.142.99 11/23/2023 9:48:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.235.142.99 11/23/2023 9:48:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.235.142.99 11/23/2023 9:48:45 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.235.142.99 11/23/2023 9:48:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.235.142.99 11/23/2023 9:48:45 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.235.142.99 11/23/2023 9:48:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.235.142.99 11/23/2023 9:48:47 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 9:48:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 9:48:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:48:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:49:31 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.235.142.99 11/23/2023 9:49:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.235.142.99 11/23/2023 9:49:33 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:49:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:49:37 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 51.235.142.99 11/23/2023 9:49:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 9:49:45 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 51.235.142.99 11/23/2023 9:49:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 9:49:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:50:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:50:32 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:50:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:50:45 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 51.235.142.99 11/23/2023 9:50:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 9:51:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:51:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:51:32 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:51:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:51:45 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.235.142.99 11/23/2023 9:51:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.235.142.99 11/23/2023 9:51:48 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 51.235.142.99 11/23/2023 9:51:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 9:51:57 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 51.235.142.99 11/23/2023 9:51:57 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:18:58\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:20:45\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:05:35\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:45 | SLA: 14.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":18.97,\"AverageWaitingTimePerCategory\":11.23},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.60,\"AverageWaitingTimePerCategory\":20.76}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.235.142.99 11/23/2023 9:51:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:51:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:52:11 AM | Request Received getSamsungAppointmentReportData=> fId: 123| ffrom: 2023-11-23 fto: 2023-11-23 userId: 168 language: En | Client IP: 51.235.142.99 11/23/2023 9:52:24 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 46.235.95.82 11/23/2023 9:52:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:52:31 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:52:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:52:31 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:52:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:52:34 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:52:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:52:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:53:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:53:32 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:53:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:53:42 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-22 fto: 2023-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:53:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:53:48 AM | Request Received getSamsungAppointmentReportData=> fId: 123| ffrom: 2023-11-01 fto: 2023-11-01 userId: 168 language: En | Client IP: 51.235.142.99 11/23/2023 9:53:52 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:53:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:54:00 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:54:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:54:01 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:54:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:54:02 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 46.235.95.82 11/23/2023 9:54:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:54:21 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:54:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:54:23 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 46.235.95.82 11/23/2023 9:54:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:54:27 AM | Request Received getReportData=> fid: 123 ftype: ffrom: 2023-11-22 fto: 2023-11-22 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 123-B | Client IP: 51.235.142.99 11/23/2023 9:54:27 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"Mohammed Zarea\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:09:52\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:10:45\",\"Date\":\"2023-11-22\",\"IssueTime\":\"08:00:03\",\"CallTime\":\"08:09:55\",\"ServiceEndTime\":\"08:20:40\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:00:03\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:09:55\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:20:40\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"Mohammed Mostafa\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:13:51\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:08:49\",\"Date\":\"2023-11-22\",\"IssueTime\":\"08:06:53\",\"CallTime\":\"08:20:44\",\"ServiceEndTime\":\"08:29:33\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:06:53\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:20:44\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:29:33\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"Ali\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:02:33\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:22:59\",\"Date\":\"2023-11-22\",\"IssueTime\":\"08:24:04\",\"CallTime\":\"08:26:37\",\"ServiceEndTime\":\"08:49:36\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:24:04\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:26:37\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:49:36\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"wissam\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:04:01\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:17:53\",\"Date\":\"2023-11-22\",\"IssueTime\":\"09:21:18\",\"CallTime\":\"09:25:19\",\"ServiceEndTime\":\"09:43:13\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:21:18\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:25:20\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:43:13\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"??????? ???????\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:11:54\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:45\",\"Date\":\"2023-11-22\",\"IssueTime\":\"10:05:52\",\"CallTime\":\"10:17:46\",\"ServiceEndTime\":\"10:19:31\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:05:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:17:46\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:19:31\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"Sam Sam\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:44\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:34:38\",\"Date\":\"2023-11-22\",\"IssueTime\":\"10:12:54\",\"CallTime\":\"10:19:38\",\"ServiceEndTime\":\"10:54:16\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:12:54\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:19:38\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1031 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.235.142.99 11/23/2023 9:54:32 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:54:32 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified 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Issued\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:45 | SLA: 14.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":18.97,\"AverageWaitingTimePerCategory\":11.23},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.60,\"AverageWaitingTimePerCategory\":20.76}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:54:35 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:54:35 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"CountServedTickets\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"MaxWaitTime\":\"00:21:18\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57},{\"CategoryName\":\"Walk 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123-B | Client IP: 46.235.95.82 11/23/2023 9:55:02 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service 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style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:10:52\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:10:42\",\"Date\":\"2023-11-23\",\"IssueTime\":\"09:07:08\",\"CallTime\":\"09:18:00\",\"ServiceEndTime\":\"09:28:42\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:07:08\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:18:00\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:28:42\\\",\\\"status\\\":\\\"Ticket 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fto: 2023-11-22 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 123-B | Client IP: 51.235.142.99 11/23/2023 9:55:06 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone 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served\",\"Date\":\"22-11-2023\",\"Time\":\"12:19:01\",\"CounterId\":\"2\",\"EventId\":\"8092\"},{\"TicketNumber\":\"W1026\",\"ClientName\":\"N/A\",\"Category\":\"Walk In\",\"Teller\":\"JR1\",\"WaitingTime\":\"01:06:31\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"JETOUR Service Riyadh\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"Action\":\"Ticket has been issued\",\"Date\":\"22-11-2023\",\"Time\":\"10:38:28\",\"CounterId\":\"0\",\"EventId\":\"8027\"},{\"TicketNumber\":\"W1026\",\"ClientName\":\"N/A\",\"Category\":\"Walk In\",\"Teller\":\"JR1\",\"WaitingTime\":\"01:06:31\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"JETOUR Service Riyadh\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"Action\":\"Tickted is being attended\",\"Date\":\"22-11-2023\",\"Time\":\"11:44:59\",\"CounterId\":\"1\",\"EventId\":\"8090\"},{\"TicketNumber\":\"W1026\",\"ClientName\":\"N/A\",\"Category\":\"Walk 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issued\",\"Date\":\"22-11-2023\",\"Time\":\"14:42:01\",\"CounterId\":\"0\",\"EventId\":\"8106\"},{\"TicketNumber\":\"W1031\",\"ClientName\":\"Abu Abdullah\",\"Category\":\"Walk In\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"JETOUR Service Riyadh\",\"PhoneNumber\":\"966558559565\",\"Email\":\"\",\"ClientInfo\":\"language:ENGLISH\",\"ClientInfo2\":\"N/A\",\"Action\":\"Ticket was unserved\",\"Date\":\"22-11-2023\",\"Time\":\"23:59:00\",\"CounterId\":\"0\",\"EventId\":\"8113\"},{\"TicketNumber\":\"W1031\",\"ClientName\":\"Abu Abdullah\",\"Category\":\"Walk In\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"JETOUR Service Riyadh\",\"PhoneNumber\":\"966558559565\",\"Email\":\"\",\"ClientInfo\":\"language:ENGLISH\",\"ClientInfo2\":\"N/A\",\"Action\":\"Ticket was unserved\",\"Date\":\"22-11-2023\",\"Time\":\"23:59:00\",\"CounterId\":\"0\",\"EventId\":\"8113\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.235.142.99 11/23/2023 9:55:42 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:55:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:55:44 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 46.235.95.82 11/23/2023 9:55:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 46.235.95.82 11/23/2023 9:55:46 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:55:46 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:55:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:56:00 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:56:01 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served 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14.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"JETOUR Service Riyadh\"],\"TicketIssued\":[28],\"TicketServed\":[19],\"TicketServedPercentage\":[42.11],\"TicketWaitingPercentage\":[14.29]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:56:04 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:56:06 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"CountServedTickets\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"MaxWaitTime\":\"00:21:18\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57},{\"CategoryName\":\"Walk In\",\"CountServedTickets\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:20:45\",\"MaxWaitTime\":\"00:53:22\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:45 | Max.: 00:53:22 | SLA: 14.29% (4)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Appointment\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"32\",\"AvgWaitTime\":\"11.23\",\"MaxWaitTime\":\"00:21:18\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"28.57%\"},{\"CategoryName\":\"Walk In\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"69\",\"AvgWaitTime\":\"20.77\",\"MaxWaitTime\":\"00:53:22\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"9.52%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:56:09 AM | Request Received getReportData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 46.235.95.82 11/23/2023 9:56:10 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":31.58,\"AvgWaitTime\":\"00:11:13\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":28.57,\"AvgServiceTime\":\"00:18:58\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":68.42,\"AvgWaitTime\":\"00:20:45\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:05:35\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"19 / 28 (67.86%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:45 | SLA: 14.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:49 | SLA: 42.11%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":18.97,\"AverageWaitingTimePerCategory\":11.23},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.60,\"AverageWaitingTimePerCategory\":20.76}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 46.235.95.82 11/23/2023 9:56:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:56:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:58:02 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:58:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 9:58:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 9:58:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:00:02 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:00:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:01:03 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:01:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:02:00 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:02:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:02:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:02:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:04:00 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:04:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:04:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:04:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:06:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:06:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:06:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:06:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:07:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:08:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:08:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:09:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:10:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:10:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:11:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:11:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:11:41 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.235.142.99 11/23/2023 10:11:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.235.142.99 11/23/2023 10:11:41 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.235.142.99 11/23/2023 10:11:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.235.142.99 11/23/2023 10:11:43 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:11:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:11:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.235.142.99 11/23/2023 10:11:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.235.142.99 11/23/2023 10:11:51 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:11:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:12:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:12:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:12:46 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:12:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:13:00 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:13:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:13:44 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:13:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:13:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:13:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:14:45 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:14:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:14:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:14:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:16:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:16:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:16:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:16:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:17:03 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:17:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:17:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:17:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:18:03 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:18:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:18:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:18:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:18:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:18:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:19:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:19:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:20:00 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:20:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:20:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:20:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:21:02 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:21:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:21:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:21:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:21:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:21:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:22:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:22:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:23:01 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:23:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:23:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:23:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:23:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:23:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:24:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:24:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:24:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:24:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:25:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:25:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:25:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:25:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:26:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:26:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:26:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:26:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:27:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:27:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:27:59 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 46.235.95.82 11/23/2023 10:27:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 46.235.95.82 11/23/2023 10:28:20 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:28:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:29:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:29:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:30:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:30:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:31:19 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:31:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:32:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:32:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:33:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:33:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:34:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:34:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:35:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:35:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:36:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:36:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:37:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:37:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:38:19 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:38:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:39:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:39:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:40:19 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:40:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:41:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:41:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:42:21 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:42:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:43:19 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:43:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:44:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:44:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:45:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:45:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:46:21 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:46:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:47:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:47:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:48:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:48:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:49:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:49:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:50:20 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:50:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:51:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:51:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:52:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:52:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:53:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:53:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:54:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:54:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:55:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:55:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:56:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:56:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:57:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:57:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:58:19 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:58:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 10:59:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 10:59:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 11:00:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 11:00:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 11:01:18 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 11:01:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 11:02:19 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 11:02:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99 11/23/2023 11:03:10 AM | Request Received getDashboardData=> fid: 123| ftype: ffrom: 2023-11-23 fto: 2023-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.235.142.99 11/23/2023 11:03:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.235.142.99